Disappointing Stay. We stayed in one of the most expensive rooms at the Naples Grand Beach Resort, and while the balcony views of the Gulf and the intercoastal were truly stunning, the overall hotel experience left a lot to be desired.
The room itself was likely impressive 30 years ago, but today it feels extremely dated. The furniture and carpet are worn and tired, and there are signs of corrosion and rust throughout the bathroom—particularly around metal plates and fixtures. Functional issues were also a problem: the bathtub didn’t drain properly, the toilet didn’t flush reliably, and the sinks made loud gurgling noises that were disruptive.
Dining options were similarly underwhelming. The restaurant menus lacked variety or creativity, and the quality of the food left much to be desired. The breakfast buffet had a decent range of options.
Finally, while the hotel has a large staff presence, many seemed to lack basic hospitality training. They weren’t rude, but there was little sense of attentiveness or friendliness.
Overall, this hotel relies too heavily on its location and views, rather than maintaining the standard of upkeep that travelers expect. I would not recommend staying here until significant renovations are made.