The worst customer service ever in a hotel - the person at the reception was so nasty, mean and disrespectful. I will never set foot again in that hotel!
Its basically a very basic rooming house...no amenities... my room was dirty. Hair on my towels.. thin sheets you could see tbe stains on the matress. Would never stay here again.
Great location great price, no pool. Laundry was expensive. had to supply own cooking and dinner ware for kitchenette or there was additional charges. Nice staff. No over night staff, was security cameras in secured building. They allowed pets.
This property was very noisy and did not accommodate me at all. I nedded to change my stay from 5 days to 1 and they weren't willing to do so for me. I had to call Orbitz back and they still didnt honor the price. The people that were beside me were extremely loud and inconsiderate
Excellent. Easy to commute from one place of interestto another
Kitchenet HAVE nothing included... so you cannot use it... apart fropm this its very clean and confortable room.
No good hotel no good hotel no good bet to expense
Very cleanly and modern look. Stay there for a night but truly enjoyed my experience. If I were to be back in the area I would definitely stay there again for a longer period of time
there was nothing in the rooms. no toilet paper or anything, we have stayed at these types of hotels, there is normally at least toilet paper
Bad smell in the room and the trucks in the parking area. The trucks and pick-up with trailers taken 6 and 7 parking at the same time.
Just opened up so everything was clean. I love that they have a laundry facility
Located in East Naples within a short walk of Collier County Museum, WoodSpring Suites Naples West is within a mile (2 km) of Fifth Avenue South. This 123-room hotel has free in-room WiFi, free self parking, and a gym.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include kitchenettes, refrigerators, and microwaves.
Guests of WoodSpring Suites Naples West enjoy a gym, free WiFi in public areas, and coffee in a common area. Free parking is available if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. Additional amenities include laundry facilities and a vending machine.
The worst customer service ever in a hotel - the person at the reception was so nasty, mean and disrespectful. I will never set foot again in that hotel!
Thank you for your feedback and we sincerely apologize for any inconvenience. We rely on your feedback as it helps us to evaluate our processes to identify any opportunities to improve. We hope that this isolated event will not prevent you from staying with us in the future. In addition, we hope that you will allow us the opportunity to fix your image of our brand and we look forward to serving you in the near future.
Thank you so much for staying with us and for allowing us the opportunity to serve you. We look forward to seeing you very soon!
Its basically a very basic rooming house...no amenities... my room was dirty. Hair on my towels.. thin sheets you could see tbe stains on the matress. Would never stay here again.
Thank you for your feedback and we sincerely apologize for any inconvenience. We rely on your feedback as it helps us to evaluate our processes to identify any opportunities to improve. We hope that this isolated event will not prevent you from staying with us in the future. In addition, we hope that you will allow us the opportunity to fix your image of our brand and we look forward to serving you in the near future.
Great location great price, no pool. Laundry was expensive. had to supply own cooking and dinner ware for kitchenette or there was additional charges. Nice staff. No over night staff, was security cameras in secured building. They allowed pets.
Thank you so much for staying with us and for allowing us the opportunity to serve you. We look forward to seeing you very soon!
Thank you so much for staying with us and for allowing us the opportunity to serve you. We look forward to seeing you very soon!
This property was very noisy and did not accommodate me at all. I nedded to change my stay from 5 days to 1 and they weren't willing to do so for me. I had to call Orbitz back and they still didnt honor the price. The people that were beside me were extremely loud and inconsiderate
Thank you so much for staying with us and for allowing us the opportunity to serve you. We look forward to seeing you very soon!