The property had a high rating and I felt it did not measure up to that rating. The facility was tired. The bathroom floor was not clean behind the door. The refrigerator door was not clean.
Liked pool area and free breakfast Not much to dislike Maybe slow elevator
The only negative issue there was the too small elevator.
Very nice operation. Very good breakfast. Monday through Thursday business travelers should try this location for added amenities.
The property is about 5-6 miles away from the Naples Downtown. It is a quiet place, although it is rathe close to a main road that has everything a traveler may need: restaurants, gas stations, banks, etc. very clean, nice hotel with very friendly personnel. Parking is free and convenient, there is a free breakfast in the morning. The breakfast is rather regular, but it is good enough, I would suggest to include more healthy products though, like less fatty and less sugary food.
Good equipped hotel, friendly service, but faraway from "center".
I stayed here one night, the room was clean and had everything I needed. Breakfast was really good. Will be coming back, definitely good for the price.
Specious room perfect for big family. Good breakfast, but hard to get out in the morning due to Pine Ridge traffic
Location close to I75, so an ok place for the traveler who is moving on. Check in was smooth and the young lady at the desk was very pleasant. Had a problem the next morning as housekeeping knocked on my door very early, 8 am, and attempted to enter with the pass key. Fortunately I had the latch on so they couldn’t enter the room.
Only disappointment was the front desk staff. Cynthia, who checked us in, was very courteous and pleasant. I can’t say the same for other staff. My wife was met with a lack of courtesy, and made to feel as if she was being a hassle while extending our stay by another night.
Excellent place to stay. Confortable beds and very clean. Breakfast was really good and also the daily Happy Hour I will highly recommend my friends and family to stay.
Very comfortable bed. Room had all the comforts of home.. It was clean but smelled a little musty. Had to keep the air conditioning on and it made the room to cold. I Think they could use new carpeting. Other than that we enjoyed our stay. Pool area and breakfasts were great. Weds. Night cookout was fantastic. Employees very helpful and friendly.
Kayla at the front desk was amazing, free breakfast was really cool only bad part is they say it's from 8-10 I went down one morning at 9:45 and the staff member was wrapping everything up and there was barley anything to eat, when I asked for a plate that she already put away as well she had an attitude, the buffet had 15 more minutes and she made sure no one could get anything else. Only complaint, everything else was great and a pleasant stay.
This hotel was very nice, comfortable, affordable. The room was spacious and clean. The rate includes breakfast. Unfortunately, we didn't have time to try it. The location is excellent. It's in a nice area, and conveniently located next I-75's exit 107.
I booked this hotel for two reasons: 1) It was close to the destination. 2) It was advertised as having high-speed internet. The internet w-fi speed was horrible. I saw that there was a network port in the room so I asked the front desk for a cable. They only had one, and said that someone was already using it. Since I had to transfer some time-critical files to my home office on the other side of the country I went to BestBuy and purchased a cable of my own. When I plugged it in, even the hard-wired connection was very slow. Ultimately, I spent over 6 hours at the local Starbucks transferring the files because as slow as their connect was, it was still faster than the hotel.
Grandson's 4th birthday and we came over from fort pierce for a few days to celebrate and visit. We are snowbirds!
Located 1.3 mi (2.1 km) from Teddy Bear Museum, Hawthorn Suites by Wyndham Naples Pine Ridge is within a 10-minute drive of Naples Zoo at Caribbean Gardens. This 84-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.
Free full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free manager's reception.
Hawthorn Suites by Wyndham Naples Pine Ridge's 84 rooms provide coffee makers, free local calls, and safes. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Ironing boards are also standard.
Guests of Hawthorn Suites by Wyndham Naples Pine Ridge have access to an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Hello, Thank you so much for your stellar review. Have a phenomenal new year :) !!!!
The property had a high rating and I felt it did not measure up to that rating. The facility was tired. The bathroom floor was not clean behind the door. The refrigerator door was not clean.
I apologize that the room was not up to your standards and expectations. I appreciate you leaving your honest feedback and will make sure that we further look into the housekeeping procedures at our hotel. We take pride in providing a clean and comfortable room and stay to our guest and will ensure that a situation like this does not happen in the future. Thank you for staying with us and I hope you will give us another chance to improve your satisfaction with our hotel. Sincerely, Shamoy Rene Assistant General Manager Hawthorn Suites of Naples
Liked pool area and free breakfast Not much to dislike Maybe slow elevator
The only negative issue there was the too small elevator.
Thank you for taking the time to review our property! The single elevator can be annoying when you are ready to go and it seems to be taking its time. I agree!
Very nice operation. Very good breakfast. Monday through Thursday business travelers should try this location for added amenities.
Thank you for the great 5 out of 5 review of the Hawthorn Suites, Naples!
The property is about 5-6 miles away from the Naples Downtown. It is a quiet place, although it is rathe close to a main road that has everything a traveler may need: restaurants, gas stations, banks, etc. very clean, nice hotel with very friendly personnel. Parking is free and convenient, there is a free breakfast in the morning. The breakfast is rather regular, but it is good enough, I would suggest to include more healthy products though, like less fatty and less sugary food.
Thank you for the great 5 out of 5 review of the Hawthorn Suites, Naples! We are looking to improve our breakfast options currently. Hopefully the next time you visit we will have improved our options.
Thank you for taking the time to review our property!
Thank you for the great 5 star review of the Hawthorn Suites, Naples!
Good equipped hotel, friendly service, but faraway from "center".
Thank you for the great 5 star review of the Hawthorn Suites, Naples! Downtown Naples is about a 20 minute drive, however it is very scenic!
Hello there, Thank you so much for your stunning review. We look forward to you joining us again soon :) !