Skip to main content
Beginning of main content

Recent guest reviews

Outstanding smaller hotel with easy access, easy parking and very cost. Beautiful lobby/breakfast area and outstanding complimentary breakfast. Would definitely recommend it.

Great setting with pool and lake. Close to beach and Mercato.

The friendliest and most helpful hotel staff that we have ever experienced. Charming hotel in a very convenient location. Everything felt new and fresh. We plan to stay there on every one of our future trips to Naples!

Nice hotel but I was expecting it to be overlooking the beach because of the photos

Beautiful hotel in a great location; close to beach, dining and shopping. Will definitely go back.

Very pleasant hotel, perfect for a romantic getaway or a business trip. The staff went out of their way to satisfy all our requests. We'll definitely come back.

We booked at the last minute, and had no idea how lovely the Pelican would be. From the fabulous Tonni, who arranged our stay, to the beautiful room and lounge. It topped our expectations. Normally we use the same luxury chain of hotels (needing a good sleep and cleanliness). I would recommend it to my friends..see Tonni, she’s a gem.

The hotel is very nice but the cost was very high for being on the edge of a shopping mall and at a busy intersection.

We enjoyed our stay very much. Not a fancy hotel but very pretty band comfortable. The pool area was very pretty and porch was a great place to sit and eat breakfast. The breakfast was excellent...waffles, pancakes, fresh fruit, pastries. It was fun to take the shuttle to the beach, which was spectacular. Gorgeous water, great sand. The hotel was also in a great location, close to stores. The room could have been cleaner but the front desk took our minor complaint very seriously.

Great location, professional staff but room was dirty when we walked in. Hair allover, in bathroom and on the bed including pillows. Bathroom sink was clogged. We had to change room immediately. During our stay cleaning service was very poor! Room was not vaccumed, bed sheets were not changed . Baby crib had wet sheet ( baby spilled water) and cleaning service just flipped over sheet so it wasn't visible instead of changing that and many other cleaning issues ....

Beautiful hotel. Very noisy room near the elevator!! Great bar and pool. Free parking and continental breakfast! Don't stay near the elevator!!!!

Very nice staff... welcoming , friendly,& helpful! The Inn is clean and beautifully decorated! Very pleasant experience!

Couldn't get a last minute reservation at the Ritz and was a bit apprehensive until we pulled up and saw a very attractive inn, received wonderfully hospitable service and a room that was outstanding.

Clean hotel. Friendly staff. Good location accessible to shopping and restaurants. Would recommend to a friend

I'm not one to take the time and review a hotel but I had to share my thoughts on this amazing place. Seriously a hidden gem. I don't have enough positive things to say about this hotel. It was immaculate and clean, quiet and we felt very safe. Hotel staff were very friendly & helpful, pool is gorgeous and the free breakfast was wonderful! Very convenient location, less than a mile walk to the beach and great shopping just a few blocks away. We spent most of our time on 5th street which was just a quick 10 minute drive. If you are in the Naples area, I would highly recommend this treasure.

Absolutely perfect getaway for the family. Beautiful property, staff was 6 stars, amenities were perfect, inside of the hotel pure class. Perfect location close to everything in Naples. Can't wait to go back.

Pros: Nice hotel, beautiful rooms with a tasteful and elegant decor. Beds are comfortable and large bathrooms make it comfortable for more than one person. Front desk staff is extremely friendly and welcoming. Both gentlemen were engaging and nice. Cons: Pool is small. There is no place to walk - only a tiny small area in back and a parking lot. Breakfast included is wonderful, however the ladies seem to be counting the seconds to put it all the way. They must be on a time crunch or something because we felt rushed and unfortunately understood that they wanted us to finish.

Inn at Pelican Bay is beyond wonderful. This place deserve 6 stars! We would not consider staying anywhere else in the area. It is the cleanest, freshest, nicest, most relaxing place we've had a pleasure to stay in. The rooms as well as all common areas look brand new and so immaculate. The atmosphere is so lovely. It has the feeling of home away from home. The staff is amazingly helpful and friendly. They have free breakfast with fresh pastries, breads, waffles, yogurt, fruit and juices served on the patio facing the pool and lake. Also, in the afternoon, they have cookies, coffee and cold beverages. In the lobby, you get iced, cucumber flavored, refreshing water which is another nice touch of this resort. On Saturdays there is even a live, reggae music at the pool. They also have a small gym if you you want to get a quick workout. In summary, an awesome place! Absolutely recommend to everyone!

My stay at the hotel I felt comfortable although it would be good that the hotel established services snack bar and restaurant. For all other services are fantastic

Vanderbilt Beach Rd Naples FL

Hotel highlights

  • Walking distance to Mercato
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Mercato is a short stroll from Inn at Pelican Bay, and other popular attractions like Vanderbilt Beach are within a mile (2 km). This 4-star hotel welcomes guests with 100 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. Located centrally in Naples, it's connected to a shopping center and also close to Naples Marina and Excursions and The Baker Museum.


Dining

Start your day off right with a free continental breakfast offered each morning. At the end of the day, unwind with a drink at the bar/lounge.


Rooms

Guests can expect to find free WiFi and 42-inch a flat-screen TV with cable channels. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a refrigerator, a coffee maker, and free newspapers.


Property features

Guests staying at Inn at Pelican Bay enjoy an outdoor pool, a fitness center, and a spa tub. There's free parking and a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Deluxe Room, Balcony, Lake View

King 1 | Full 2 | Sleeps 4

Guest reviews for Inn at Pelican Bay

Everyone (16) Couples (40) Business (10) Family (11) Friends (2) Other (4)
5
Partner Couples Families

Outstanding smaller hotel with easy access, easy parking and very cost. Beautiful lobby/breakfast area and outstanding complimentary breakfast. Would definitely recommend it.

By on Mar 3, 2019

Review comment responded on Mar 9, 2019

Thank you for saying at the Inn and taking the time to share your experience. We were pleased to hear you enjoyed our convenient location and amenities. We look forward to welcoming you back in the near future.

5
Everyone

Great setting with pool and lake. Close to beach and Mercato.

By on Dec 1, 2018

Review comment responded on Dec 2, 2018

Thank you for staying at the Inn, we appreciate your five star rating. We were pleased to hear you enjoyed our tranquil setting and convenient location.

5

hidden gem

Everyone

The friendliest and most helpful hotel staff that we have ever experienced. Charming hotel in a very convenient location. Everything felt new and fresh. We plan to stay there on every one of our future trips to Naples!

By , from Boston on Jul 30, 2018

Review comment responded on Jul 30, 2018

Thank you Bill for your 5 star review. Our owner and staff take great pride in the condition of the property and providing an exceptional experience for all of our guests so it is rewarding to receive your accolades. Thank you for staying with us and we look forward to your return visit.

4
Everyone

Nice hotel but I was expecting it to be overlooking the beach because of the photos

By on Jul 27, 2018

Review comment responded on Jul 27, 2018

Thank you for staying at the Inn and taking the time to share your feedback. There is a picture of Vanderbilt Beach which is located one mile from the Inn and it is listed that we provide daily transportation to the beach. We are pleased to hear you found the Inn to be nice.

5
Everyone

Beautiful hotel in a great location; close to beach, dining and shopping. Will definitely go back.

By on Jul 24, 2018

Review comment responded on Jul 24, 2018

Thank you for staying at the Inn and your 5 star rating. We were pleased to hear you enjoyed our convenient location. Look forward to welcoming you back.

5
Couples

Very pleasant hotel, perfect for a romantic getaway or a business trip. The staff went out of their way to satisfy all our requests. We'll definitely come back.

By on Jun 26, 2018

Review comment responded on Jun 26, 2018

Thank you for being our guest, we were pleased to hear you enjoyed your gateway and our staff made it a memorable experience. Looking forward to your return visit.

5

charm, friendliness and indulgence

Everyone

We booked at the last minute, and had no idea how lovely the Pelican would be. From the fabulous Tonni, who arranged our stay, to the beautiful room and lounge. It topped our expectations. Normally we use the same luxury chain of hotels (needing a good sleep and cleanliness). I would recommend it to my friends..see Tonni, she’s a gem.

By , from Naples on Apr 2, 2018

Review comment responded on May 20, 2018

Thank you for your compliments and recommendations. Our owner and staff take great pride in the Inn so it is rewarding to hear when we are successful in our mission to provide an exception guest experience. We are fortunate to have professional and dedicated team members; we will recognize Tonie for her “fabulous” service. We look forward to welcoming you back to the Inn in the near future.

3

nice hotel, pricey for the location.

Everyone

The hotel is very nice but the cost was very high for being on the edge of a shopping mall and at a busy intersection.

By on Feb 5, 2018

Review comment responded on Feb 6, 2018

Thank you for your feedback, we apologize your stay was less than expected. We like to say we are quietly located in the center of everything, as we are walking distance from the beach, Mercato shopping center, and various other attractions. We apologize that this did not suit your needs. We thank you for being our guest and hope you will consider us again when returning to Naples.

5
Everyone

We enjoyed our stay very much. Not a fancy hotel but very pretty band comfortable. The pool area was very pretty and porch was a great place to sit and eat breakfast. The breakfast was excellent...waffles, pancakes, fresh fruit, pastries. It was fun to take the shuttle to the beach, which was spectacular. Gorgeous water, great sand. The hotel was also in a great location, close to stores. The room could have been cleaner but the front desk took our minor complaint very seriously.

By , from boston on Dec 25, 2017

Review comment responded on Dec 26, 2017

Thank you for taking the time to share your detailed review. We very much appreciate all the feedback you gave us. Thank you for staying with us, and for your kind words. We hope to have you back again for another visit in the future.

2

cleanliness

Everyone

Great location, professional staff but room was dirty when we walked in. Hair allover, in bathroom and on the bed including pillows. Bathroom sink was clogged. We had to change room immediately. During our stay cleaning service was very poor! Room was not vaccumed, bed sheets were not changed . Baby crib had wet sheet ( baby spilled water) and cleaning service just flipped over sheet so it wasn't visible instead of changing that and many other cleaning issues ....

By on Jun 8, 2017

Review comment responded on Jun 10, 2017

Thank you for taking the time to share your experience, we apologize it was not up to the standards we expect our guests to experience. We have passed along your comments to our team so they may learn from them and improve in the future. We hope you will give us another chance in the future to ensure you have a pleasant stay.

url importing https://www.orbitz.com/Naples-Hotels-Inn-at-Pelican-Bay.h15713-p2.Hotel-Reviews