Deluxe Room, City View
from $170
Inn at Pelican Bay
4.0 out of 5.0
4.1
out of 5
"Good!"
See all 73 reviews
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Recent guest reviews
Great location, professional staff but room was dirty when we walked in. Hair allover, in bathroom and on the bed including pillows. Bathroom sink was clogged. We had to change room immediately. During our stay cleaning service was very poor! Room was not vaccumed, bed sheets were not changed . Baby crib had wet sheet ( baby spilled water) and cleaning service just flipped over sheet so it wasn't visible instead of changing that and many other cleaning issues ....
Beautiful hotel. Very noisy room near the elevator!! Great bar and pool. Free parking and continental breakfast! Don't stay near the elevator!!!!
Very nice staff... welcoming , friendly,& helpful! The Inn is clean and beautifully decorated! Very pleasant experience!
Couldn't get a last minute reservation at the Ritz and was a bit apprehensive until we pulled up and saw a very attractive inn, received wonderfully hospitable service and a room that was outstanding.
Clean hotel. Friendly staff. Good location accessible to shopping and restaurants. Would recommend to a friend
I'm not one to take the time and review a hotel but I had to share my thoughts on this amazing place. Seriously a hidden gem. I don't have enough positive things to say about this hotel. It was immaculate and clean, quiet and we felt very safe. Hotel staff were very friendly & helpful, pool is gorgeous and the free breakfast was wonderful! Very convenient location, less than a mile walk to the beach and great shopping just a few blocks away. We spent most of our time on 5th street which was just a quick 10 minute drive. If you are in the Naples area, I would highly recommend this treasure.
Absolutely perfect getaway for the family. Beautiful property, staff was 6 stars, amenities were perfect, inside of the hotel pure class. Perfect location close to everything in Naples. Can't wait to go back.
Pros: Nice hotel, beautiful rooms with a tasteful and elegant decor. Beds are comfortable and large bathrooms make it comfortable for more than one person. Front desk staff is extremely friendly and welcoming. Both gentlemen were engaging and nice. Cons: Pool is small. There is no place to walk - only a tiny small area in back and a parking lot. Breakfast included is wonderful, however the ladies seem to be counting the seconds to put it all the way. They must be on a time crunch or something because we felt rushed and unfortunately understood that they wanted us to finish.
Inn at Pelican Bay is beyond wonderful. This place deserve 6 stars! We would not consider staying anywhere else in the area. It is the cleanest, freshest, nicest, most relaxing place we've had a pleasure to stay in. The rooms as well as all common areas look brand new and so immaculate. The atmosphere is so lovely. It has the feeling of home away from home. The staff is amazingly helpful and friendly. They have free breakfast with fresh pastries, breads, waffles, yogurt, fruit and juices served on the patio facing the pool and lake. Also, in the afternoon, they have cookies, coffee and cold beverages. In the lobby, you get iced, cucumber flavored, refreshing water which is another nice touch of this resort. On Saturdays there is even a live, reggae music at the pool. They also have a small gym if you you want to get a quick workout. In summary, an awesome place! Absolutely recommend to everyone!
My stay at the hotel I felt comfortable although it would be good that the hotel established services snack bar and restaurant. For all other services are fantastic
Great location, clean large rooms, wonderful breakfast.
The hotel is nice and the breakfast was pretty comprehensive. The location is pretty good - near the beach, although it would be a pretty long walk, and near the Mercado shopping/entertainment plaza. It is pretty far from 5th avenue which is where most of the other action is. The room was nice, the pool and bay views beautiful and relaxing, and the staff friendly. Overall we would recommend the hotel.
Everything was wonderful! Great staff, breakfast, clean rooms, and the view. Highly recommend it
My personal experience with this hotel found the staff to be the best part of my stay.The noise in my room from the elevator was unbearable, the breakfast is a continental one which was OK. The lobby is small especially with a bar attached. This hotel to is a three star hotel on my opinion, it left me with the feeling you get what you pay for. I will not return to this hotel.
Fun, clean, great breakfast. Had stayed here before with my boyfriend and my parents had akso stayed here. Had an enjoyable stay. Thank you.
Fantastic Service...Immaculate and Serene! The staff was over and above the call of duty.
I did enjoy my stay at the Inn at Pelican Bay. It's a beautiful hotel, in a great location, just about a mile or so from the beach. Staff was very nice, breakfast at the pool was great. My only problem is the rooms that we were given. The hotel was by no means at full capacity, lots of empty rooms, but since we didnt book through them, I feel that we were given the not so great rooms, ( there was a problem with the first room so we had to change), so both rooms had no balcony, let alone no view, The first room overlooked the parking lot, the second room overlooked, the roof. That was very disappointing. But all and all, great hotel...
The hoteo is well located in north naples. It does offer beach service but not frequently and only carries five people. Hotel is very clean but dated. Noisy and outdated air conditioner. Property does not justify a resort fee.
The only way our stay could have been better is if the hotel would have been beach front. Our room was great, pool and spa were perfect and the daily breakfast was one of the best!! From the hotel we could walk to the beach, it is about a mile, and if you time it right, you could catch the shuttle back. Several restraurants, great ice cream shop, drug store, grocery store and some shopping are all well within walking distance. Short drive to old town Naples with many restraurants and shops. The staff was always very helpful.
Hotel highlights
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Pool bar
Located within a leisurely stroll of Mercato, Inn at Pelican Bay is within a few miles (5 km) of Naples Marina and Excursions. This 4-star hotel welcomes guests with 100 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's on a lake and also close to The Baker Museum and Artis-Naples.
Dining
Start your day off right with a free continental breakfast offered each morning. At the end of the day, unwind with a drink at the bar/lounge.
Rooms
Inn at Pelican Bay's 100 rooms are air-conditioned and provide refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include free local calls, laptop-compatible safes, and ironing boards.
Property features
Guests staying at Inn at Pelican Bay enjoy an outdoor pool, a fitness center, and a spa tub. There's free parking and a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a business center.
Guest reviews for Inn at Pelican Bay
cleanliness
Everyone
Great location, professional staff but room was dirty when we walked in. Hair allover, in bathroom and on the bed including pillows. Bathroom sink was clogged. We had to change room immediately. During our stay cleaning service was very poor! Room was not vaccumed, bed sheets were not changed . Baby crib had wet sheet ( baby spilled water) and cleaning service just flipped over sheet so it wasn't visible instead of changing that and many other cleaning issues ....
nice in town location with a nice bar and pool
Everyone
Beautiful hotel. Very noisy room near the elevator!! Great bar and pool. Free parking and continental breakfast! Don't stay near the elevator!!!!
Everyone
Very nice staff... welcoming , friendly,& helpful! The Inn is clean and beautifully decorated! Very pleasant experience!
Review comment
Jennifer N. responded on Feb 6, 2017
Thank you for sharing your experience! We are so happy to see you enjoyed your stay, we hope you will come back and see us again in the very near future.
Everyone
Couldn't get a last minute reservation at the Ritz and was a bit apprehensive until we pulled up and saw a very attractive inn, received wonderfully hospitable service and a room that was outstanding.
Review comment
J. N. responded on Jan 2, 2017
Thank you so much for your compliments! We are thrilled to know we can receive such wonderful comments from someone such as yourself who holds high standards, that means a lot to us. We sincerely hope to welcome you back again in the near future.
Everyone
Clean hotel. Friendly staff. Good location accessible to shopping and restaurants. Would recommend to a friend
Review comment
J NASH responded on Dec 25, 2016
Thank you for your review! We work hard to make our guests happy and are pleased to see you enjoyed your visit.
girls getaway
Everyone
I'm not one to take the time and review a hotel but I had to share my thoughts on this amazing place. Seriously a hidden gem. I don't have enough positive things to say about this hotel. It was immaculate and clean, quiet and we felt very safe. Hotel staff were very friendly & helpful, pool is gorgeous and the free breakfast was wonderful! Very convenient location, less than a mile walk to the beach and great shopping just a few blocks away. We spent most of our time on 5th street which was just a quick 10 minute drive. If you are in the Naples area, I would highly recommend this treasure.
Review comment
J Nash responded on Dec 13, 2016
Thank you! That means so much to us! We hope to see you again very soon.
room type request should be confirmed with the inn
Everyone
Review comment
J Nash responded on Dec 13, 2016
Thank you for your feedback, we apologize we were not able to meet your bedding request. We do hope to see you again in the near future though!
perfect getaway
Everyone
Absolutely perfect getaway for the family. Beautiful property, staff was 6 stars, amenities were perfect, inside of the hotel pure class. Perfect location close to everything in Naples. Can't wait to go back.
Review comment
Jennifer N. responded on Aug 24, 2016
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
nice hotel in good location.
Everyone
Pros: Nice hotel, beautiful rooms with a tasteful and elegant decor. Beds are comfortable and large bathrooms make it comfortable for more than one person. Front desk staff is extremely friendly and welcoming. Both gentlemen were engaging and nice. Cons: Pool is small. There is no place to walk - only a tiny small area in back and a parking lot. Breakfast included is wonderful, however the ladies seem to be counting the seconds to put it all the way. They must be on a time crunch or something because we felt rushed and unfortunately understood that they wanted us to finish.
fantastic, welcoming resort
Couples
Inn at Pelican Bay is beyond wonderful. This place deserve 6 stars! We would not consider staying anywhere else in the area. It is the cleanest, freshest, nicest, most relaxing place we've had a pleasure to stay in. The rooms as well as all common areas look brand new and so immaculate. The atmosphere is so lovely. It has the feeling of home away from home. The staff is amazingly helpful and friendly. They have free breakfast with fresh pastries, breads, waffles, yogurt, fruit and juices served on the patio facing the pool and lake. Also, in the afternoon, they have cookies, coffee and cold beverages. In the lobby, you get iced, cucumber flavored, refreshing water which is another nice touch of this resort. On Saturdays there is even a live, reggae music at the pool. They also have a small gym if you you want to get a quick workout. In summary, an awesome place! Absolutely recommend to everyone!
Thank you for taking the time to share your experience, we apologize it was not up to the standards we expect our guests to experience. We have passed along your comments to our team so they may learn from them and improve in the future. We hope you will give us another chance in the future to ensure you have a pleasant stay.