Excellent value
The Inn at Pelican Bay has an upscale ambiance while located in a quiet neighborhood. The rooms are spacious and airy and the bed was very comfortable. In consideration of COVID-19, continental breakfast was "safely & carefully" presented. As an example, each of the waffles, bagels and breads for toasting were individually wrapped. Plastic utensils were also in saran. Shuttle to the beach ran regularly. We would definitely return.
I loved the location and cleanliness. I think the staff should of been around the resort making sure the guests were doing well.
The staff was incredibly friendly!! Breakfast was unbelievable and pool area was clean. Would absolutely recommend!
Outstanding smaller hotel with easy access, easy parking and very cost. Beautiful lobby/breakfast area and outstanding complimentary breakfast. Would definitely recommend it.
Great setting with pool and lake. Close to beach and Mercato.
The friendliest and most helpful hotel staff that we have ever experienced. Charming hotel in a very convenient location. Everything felt new and fresh. We plan to stay there on every one of our future trips to Naples!
Nice hotel but I was expecting it to be overlooking the beach because of the photos
Beautiful hotel in a great location; close to beach, dining and shopping. Will definitely go back.
Very pleasant hotel, perfect for a romantic getaway or a business trip. The staff went out of their way to satisfy all our requests. We'll definitely come back.
We booked at the last minute, and had no idea how lovely the Pelican would be. From the fabulous Tonni, who arranged our stay, to the beautiful room and lounge. It topped our expectations. Normally we use the same luxury chain of hotels (needing a good sleep and cleanliness). I would recommend it to my friends..see Tonni, she’s a gem.
The hotel is very nice but the cost was very high for being on the edge of a shopping mall and at a busy intersection.
We enjoyed our stay very much. Not a fancy hotel but very pretty band comfortable. The pool area was very pretty and porch was a great place to sit and eat breakfast. The breakfast was excellent...waffles, pancakes, fresh fruit, pastries. It was fun to take the shuttle to the beach, which was spectacular. Gorgeous water, great sand. The hotel was also in a great location, close to stores. The room could have been cleaner but the front desk took our minor complaint very seriously.
Great location, professional staff but room was dirty when we walked in. Hair allover, in bathroom and on the bed including pillows. Bathroom sink was clogged. We had to change room immediately. During our stay cleaning service was very poor! Room was not vaccumed, bed sheets were not changed . Baby crib had wet sheet ( baby spilled water) and cleaning service just flipped over sheet so it wasn't visible instead of changing that and many other cleaning issues ....
Beautiful hotel. Very noisy room near the elevator!! Great bar and pool. Free parking and continental breakfast! Don't stay near the elevator!!!!
Mercato is a short stroll from Inn at Pelican Bay, and other popular attractions like Vanderbilt Beach are within a mile (2 km). This 100-room, 4-star hotel has a bar/lounge, an outdoor pool, and free in-room WiFi. Located centrally in Naples, it's connected to a shopping center and also close to Artis-Naples and Pelican Bay North Beach.
At the end of the day, unwind with a drink at the bar/lounge.
All 100 rooms provide refrigerators, coffee makers, and free newspapers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include free local calls, laptop-compatible safes, and ironing boards.
At Inn at Pelican Bay, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, a conference center, and a business center.
Excellent value
We were disappointed to receive your three star rating. Unfortunately you didn't mention any opportunities we could address.
Thank you for staying at the Inn. We look forward to welcoming you back in the near future.
Thank you for your recent stay. Our team looks forward to welcoming you back in the near future.
The Inn at Pelican Bay has an upscale ambiance while located in a quiet neighborhood. The rooms are spacious and airy and the bed was very comfortable. In consideration of COVID-19, continental breakfast was "safely & carefully" presented. As an example, each of the waffles, bagels and breads for toasting were individually wrapped. Plastic utensils were also in saran. Shuttle to the beach ran regularly. We would definitely return.
Thank you for staying at the Inn and taking the time to share your experience. We were thrilled to hear you enjoyed our team member’s hospitality and your accommodations. We are a locally owned and operated boutique Inn which allows us to offer a personalized level of service. Our team looks forward to welcoming you back in the near future.
I loved the location and cleanliness. I think the staff should of been around the resort making sure the guests were doing well.
Thank you for staying at the Inn. We were pleased to hear you enjoyed our convenient location and the cleanliness of the Inn. We will work diligently to ensure our staff is more visible.
The staff was incredibly friendly!! Breakfast was unbelievable and pool area was clean. Would absolutely recommend!
Thank you Ashley, we greatly appreciate you taking the time to share your experience. We look forward to welcoming you back in the near future.
Thank you for staying at the Inn. We appreciate your five star rating and look forward to welcoming you back in the near future.
Outstanding smaller hotel with easy access, easy parking and very cost. Beautiful lobby/breakfast area and outstanding complimentary breakfast. Would definitely recommend it.
Thank you for saying at the Inn and taking the time to share your experience. We were pleased to hear you enjoyed our convenient location and amenities. We look forward to welcoming you back in the near future.
Thank you for staying at the Inn. We appreciate your five star rating and look forward to welcoming you back in the near future.