Property was nice and offers shuttle to Vanderbilt Beach. Staff was very courteous. Pool was closed during my stay, not sure why. Naples is a favorite vacation spot for me and I will definitely stay here again in the future.
We've stayed here before so we know the high quality of service we've had in the past. This time it was slightly less. We didn’t have our room cleaned one time during our stay and asked each day so that was a disappointment from the from the front desk who didn’t notify the houskeeping staff after additional requests. It is very nice and we would stay here again but the front desk disappointed us this time.
Charming property with excellent service
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Lovely staff and music at breakfast was amazing!
Excellent value
The Inn at Pelican Bay has an upscale ambiance while located in a quiet neighborhood. The rooms are spacious and airy and the bed was very comfortable. In consideration of COVID-19, continental breakfast was "safely & carefully" presented. As an example, each of the waffles, bagels and breads for toasting were individually wrapped. Plastic utensils were also in saran. Shuttle to the beach ran regularly. We would definitely return.
I loved the location and cleanliness. I think the staff should of been around the resort making sure the guests were doing well.
The staff was incredibly friendly!! Breakfast was unbelievable and pool area was clean. Would absolutely recommend!
Outstanding smaller hotel with easy access, easy parking and very cost. Beautiful lobby/breakfast area and outstanding complimentary breakfast. Would definitely recommend it.
Great setting with pool and lake. Close to beach and Mercato.
The friendliest and most helpful hotel staff that we have ever experienced. Charming hotel in a very convenient location. Everything felt new and fresh. We plan to stay there on every one of our future trips to Naples!
Nice hotel but I was expecting it to be overlooking the beach because of the photos
Beautiful hotel in a great location; close to beach, dining and shopping. Will definitely go back.
Very pleasant hotel, perfect for a romantic getaway or a business trip. The staff went out of their way to satisfy all our requests. We'll definitely come back.
Located in Pelican Bay within a 5-minute walk of Pelican Bay Community Park, Inn at Pelican Bay is within a 15-minute stroll of Mercato. This 100-room, 4-star hotel has a bar/lounge, an outdoor pool, and free self parking. Located centrally in Naples, it's connected to a shopping center and also close to Silverspot Cinema and Vanderbilt Beach.
At the end of the day, unwind with a drink at the bar/lounge.
42-inch flat-screen TVs come with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
At Inn at Pelican Bay, guests enjoy an outdoor pool, a gym, and a spa tub. You can take advantage of free parking, along with a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
Property was nice and offers shuttle to Vanderbilt Beach. Staff was very courteous. Pool was closed during my stay, not sure why. Naples is a favorite vacation spot for me and I will definitely stay here again in the future.
We've stayed here before so we know the high quality of service we've had in the past. This time it was slightly less. We didn’t have our room cleaned one time during our stay and asked each day so that was a disappointment from the from the front desk who didn’t notify the houskeeping staff after additional requests. It is very nice and we would stay here again but the front desk disappointed us this time.
Thank you Rosemary for staying at the Inn and taking the time to share your experience. We were disappointed to hear you didn't receive service to your room as requested. Please accept our sincere apology for the inconvenience you experienced. We greatly appreciate your willingness to give us a second chance. At check in please ask for the manager and let them know you would like daily service. We look forward to welcoming you back in the near future.
Charming property with excellent service
Thank you Tatyana, we appreciate you taking the time to share your experience. We look forward to welcoming you back soon.
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Thank you William for your five star rating. We look forward to welcoming back in the near future.
Lovely staff and music at breakfast was amazing!
Thanks for staying with us. We appreciate your feedback!
Excellent value
Thank you for staying at the INN. We were pleased to hear your enjoyed your stay and look forward to welcoming you back in the near future.
Thank you for staying at the Inn. We appreciate your five star rating and look forward to welcoming you back in the near future.
We were disappointed to receive your three star rating. Unfortunately you didn't mention any opportunities we could address.
Thank you for staying at the Inn. We look forward to welcoming you back in the near future.
Thank you for your recent stay. Our team looks forward to welcoming you back in the near future.
Thank you for being our guest and taking the time to share your experience.We were pleased to hear you enjoyed all the attributes and amenities. We are a locally owned and operated boutique Inn which allows us to offer a personalized level of service. We look forward to welcoming you back in the near future.