Travelled with a baby and a toddler. The room was perfect for spreading out for a good nights sleep. The pool was nice and well maintained. Would stay here again!
Staff was so friendly and room was so comfortable. Very clean hotel. Love the one bedroom layout. Bathroom did have sand on the counters and in the tub.
This is a nice hotel with very courteous staff and good location between a couple of popular beaches. However, we could clearly hear noise from the neighboring room (separated by a door) and from the hallway. This made us feel quite uncomfortable as presumably they could hear us. With better noise proofing, this would have been a great stay.
hotel is very nice as expected from Hilton but Can’t day the same from all staff. Matt from the check in was the only friendly staff I can recall, everyone else was pretty much unfriendly.
Mostly very nice staff. One front desk helper would only a lot us 2 towels for beach while all the other gave us as many as we needed. She gave us a hard time and was very short with us and rude. Restaurant staff excellent. Room service excellent. The biggest area of improvement needed is in replacing worn out items in hotel such as old beach chairs, worn out towels, and furniture in room. Overall a good stay but not an excellent stay.
Loved being greeted with a glass of prosecco at check in and a lovely note from housekeeping in my room!
Staff were excellent in both their accommodating my early check in request and in their communication.
We knew we were not going to spend much time in the room , but the price was acceptable. The room was OK air-conditioning was noisy making it very difficult to fall asleep and stay asleep.
Comfortable and quiet. Large room. Lovely pool. Staff was excellent.
Wonderful experience, one night staycation for my anniversary!
I believe I have found the perfect hotel for my vacations in Naples Fl. Peaceful, clean, and always a pleasure seeing the staff. Joanne at the concierge desk is great. My 13 year old son and I can't wait to get back there next summer!
The hotel smelled old and musty felt damp inside. The mattresses are old and ac is loud. Staff was friendly
From the second we checked in, to the minute we checked out the hotel staff were pleasant and accommodating. The rooms was luxuriously pleasant and ample for 4 of us. When we wanted to go to the beach, the hotel provided the towels and chairs. Great place.
Unfortunately, in spite of the enjoyable time we had while staying at this beautiful hotel we started and ended our stay with a sour note. Although at first the lady in the front desk was pleasant enough the greeting went sour when we asked if we could get another room since the room we were assigned to directly faced the parking lot. Traveling with two little ones we felt the noise from the parking lot and the location of the room were going to be an issue . This lady proceeded to basically tell us that this is what happens when we book through 3rd party vendors, that we would've had a better room if we had called the hotel directly, needless to say I was floored by her response. I told her I didn't believe that was the case but she insisted that next time we should call the hotel directly and not use third party vendors. When we went back to the room we realized that there was not pull up couch, a little detail she forgot to mention knowing that in fact we had two little kids (7 and 4). So my husband went back to talk to her but this time he had the pleasure to meet a gentleman by the name of "Wayne Hutch" who did not hesitate to offer us a different room on the spot... During our stay everyone else was incredibly nice, rooms were well kept, clean bathrooms... really a great experience overall. Until, the night before we checked out when we asked an older gentleman at the front desk if he had any suggestion for seafood on the beach, he laughed and said "nothing on the beach is inexpensive" did not appreciate the humor. So I don't think we will visiting this hotel again anytime soon. By the way not a kid friendly hotel, it definitely caters to older guests
Warm cookie at check-in, Very nice staff. Great pool area. All rooms suites. Free Available beach chairs, umbrellas and towels for the beach. (Delnor-Wiggins Pass State Park 11135 Gulfshore Dr Naples, FL 34108 2.2 miles away, A very beautiful beach about five minutes from hotel) Downtown Naples about 20 minutes away. Lots of all different type restaurants.
The staff was friendly, courteous and accommodating. Jacuzzi and pool area very clean, plenty of towels. They offered a real breakfast bargain, lots of good food at a good price. And of course the cookies were delicious. I would certainly return to this hotel at this location.
DoubleTree Suites by Hilton Naples places you within 3 miles (5 km) of popular attractions like Vanderbilt Beach and Mercato. This 101-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.
All 101 soundproofed accommodations feature living rooms. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. MP3 docks, refrigerators, and coffee makers are other standard amenities.
Guests staying at DoubleTree Suites by Hilton Naples enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Travelled with a baby and a toddler. The room was perfect for spreading out for a good nights sleep. The pool was nice and well maintained. Would stay here again!
Staff was so friendly and room was so comfortable. Very clean hotel. Love the one bedroom layout. Bathroom did have sand on the counters and in the tub.
This is a nice hotel with very courteous staff and good location between a couple of popular beaches. However, we could clearly hear noise from the neighboring room (separated by a door) and from the hallway. This made us feel quite uncomfortable as presumably they could hear us. With better noise proofing, this would have been a great stay.
hotel is very nice as expected from Hilton but Can’t day the same from all staff. Matt from the check in was the only friendly staff I can recall, everyone else was pretty much unfriendly.
Mostly very nice staff. One front desk helper would only a lot us 2 towels for beach while all the other gave us as many as we needed. She gave us a hard time and was very short with us and rude. Restaurant staff excellent. Room service excellent. The biggest area of improvement needed is in replacing worn out items in hotel such as old beach chairs, worn out towels, and furniture in room. Overall a good stay but not an excellent stay.
Loved being greeted with a glass of prosecco at check in and a lovely note from housekeeping in my room!
