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Four Points by Sheraton Tallahassee Downtown

3.0 out of 5.0

Recent guest reviews

I didn't like having to pay for a breakfast buffet. The food was good but the trays were almost always empty running out of eggs running out of sausage

Great place to stay! We were on a college visit and the shuttle took us and picked us up!

We were in Tallahassee to move our daughter into dorm at FSU......Go Noles! First time at this hotel. It was average. Nothing great but clean, convenient and good price. Very disappointed that no fridge in the room. They cleaned room even though we put sign out not to and never left clean towels. The front desk staff very friendly and they had towels brought up immediately when asked. Bar and restaurant at hotel average.....however service was great. All in all I might stay again depending on price point at the time.

I've stayed at much, much better for less. The whole experience was awful. I won't stay there again or recommend it to my friends. Got a room, unpacked, no hot water, repacked, lugged everything to a second room, elevator door opened to an absolutely filthy carpet. Gross, gross, gross! Seventh floor needs immediate carpet cleaning!!!! No refrigerator in this room, so they brought me one. It stunk & was filthy, so I cleaned it only to find it didn't work anyway. Second room was dirty and the beds were not comfortable. Was told by the front desk staff that they would have a manager contact me. 24 hours later that never happened. This was not the Sheraton I'm familiar with!! It was more like the Twlight Zone.

Things were very good with my stay. I had one unpleasant issue when checking out. The man at the counter told me that there printer was down and he could not print my receipt. I needed this for work expenses. He then said he could email it to me. I said ok. He acted like we were done and i asked him do you have my email address on file? He then said what is it and he wrote it down. I had very little confidence i was going to get my receipt emailed to me and i was correct. I still have not seen this email.

When I got to the hotel, the desk attendant was busy taking a call from a hotel guest who was displeased with the condition of their room. I found this to be prescient, as I felt the same when we entered our room. I found a roach crawling on the floor next to where my 10 month old daughter was sitting on the carpet. The room is an odd shape, and it made it difficult for our family to maneuver.

Over all a good experience. Staff excellent. Room service terrible. All three times I used it my order had problems

Beautiful remodel to the hotel. Bar was comfortable and relaxed.

Great hotel and location. Clean rooms and helpful staff. Good breakfast and great little local spot across the street called Birds. Would def stay there again.

The staff was very friendly! The restaurant and staff were also great! The problem was my room #314. There was black mildew on the ceiling and the wall! Being a cancer survivor that was very alarming to me! Also the tv remote worked only sometime. Very frustrating!

Hotel staff was excellent. Every time I stay there, I feel like I'm at home. I will always stay here when I'm in Tally..

Beautiful view. Clean! We had a wonderful stay. Looking forward to stay again in the near future.

Nice staff. Nice hotel. Nice pool. Nice bar. Nice location.

This hotel was the absolute best value for what you receive! Please try the food at this hotel!! Not only is it incredibly reasonable, but it is SO good! Perfect hotel.

Very convenient location. Clean room, however lots of stains on carpet. Ceiling cracks in the bathroom.

I chose this hotel for a one-night stay. I was very satisfied with the room except for the shower water--it wasn't warm enough for a November. Strangely though, the water from the washing basin was perfectly warm. I didn't know what happened to the shower tap--I am confident I operated it correctly. Anyway, I didn't make a big fuss about it because I only stay there for a night, and the water wasn't chilling cold anyways. Other than that, I highly recommended this Four Points by Sheraton.

I came here for a weekend trip with my girlfriend and found a very good hotel in the process. I found the staff to be very helpful and very kind everytime I talked to them. They were very hospitable and the hotel was very nice. the only problem I had was that some palmetto bugs got into the roomand it when I alerted the staff they quickly cleaned it so no further evidence of bugs in my room

I needed a decent hotel near downtown and wow did I get a deal. Great staff and wonderful rooms. Unfortunately I didn't get to enjoy the bar downstairs or the pool.

The hotel is extremely clean with amazing staff! The beds were very comfortable! Everyone was so helpful and accommodating. The staff will take you around in an electric golf cart, which was great for getting around the local area for dinner and shopping. The pool was nice with plenty of chairs. The bar was a great spot to hang out. Breakfast could have been a little better. I expected the breakfast to be continental since it was just a buffet. $10 seemed a bit much for what was offered. The location is great. Close to FSU and right across the street from an oyster bar with karaoke and comedy nights. I would definitely stay there again.

Located just blocks from Florida State University, 4 Points Downtown was a great choice when I went to visit my daughter in school. The room was clean and comfortable. The staff was very pleasant, and the room rate was reasonable.

316 W Tennessee St Tallahassee FL

Hotel highlights

  • Walking distance to Florida Governor's Mansion and Florida State University
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Four Points by Sheraton Tallahassee Downtown places you within a 15-minute stroll of popular sights such as Florida Governor's Mansion and Florida State University. This 164-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. New Capitol Building and Governor's Square Mall are also nearby.


Dining

Enjoy a bite to eat at Juicy Blue, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is available for a fee.


Rooms

All of Four Points by Sheraton Tallahassee Downtown's 164 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and free bottled water. 42-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Climb into the pillowtop bed for a pleasant night's sleep. Other standard amenities include safes, phones, and ironing boards.


Property features

At Four Points by Sheraton Tallahassee Downtown, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 8 meeting rooms, and conference space.

Room options

Traditional Room, 2 Double Beds

Full 2 | Sleeps 4

Traditional Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Four Points by Sheraton Tallahassee Downtown

Everyone (8) Business (3) Couples (1) Family (6) Other (3)
4

overall a very nice hotel

Everyone

I didn't like having to pay for a breakfast buffet. The food was good but the trays were almost always empty running out of eggs running out of sausage

By , from San Antonio on Aug 1, 2017

5
Everyone
Room view

Great place to stay! We were on a college visit and the shuttle took us and picked us up!

By , from t arp?tx on Jan 4, 2017

Review comment responded on Jan 12, 2017

Thank you for your kind review! Great picture!

3

nice place to stay for price and location

Everyone

We were in Tallahassee to move our daughter into dorm at FSU......Go Noles! First time at this hotel. It was average. Nothing great but clean, convenient and good price. Very disappointed that no fridge in the room. They cleaned room even though we put sign out not to and never left clean towels. The front desk staff very friendly and they had towels brought up immediately when asked. Bar and restaurant at hotel average.....however service was great. All in all I might stay again depending on price point at the time.

By , from Englewood Fl on Aug 23, 2016

2

sheraton or twlight zone

Everyone

I've stayed at much, much better for less. The whole experience was awful. I won't stay there again or recommend it to my friends. Got a room, unpacked, no hot water, repacked, lugged everything to a second room, elevator door opened to an absolutely filthy carpet. Gross, gross, gross! Seventh floor needs immediate carpet cleaning!!!! No refrigerator in this room, so they brought me one. It stunk & was filthy, so I cleaned it only to find it didn't work anyway. Second room was dirty and the beds were not comfortable. Was told by the front desk staff that they would have a manager contact me. 24 hours later that never happened. This was not the Sheraton I'm familiar with!! It was more like the Twlight Zone.

By , from Melbourne, FL on Jul 30, 2016

Review comment responded on Jan 1, 1970

We truly appreciate you writing this feedback and apologize for the incidents you've experienced. This is definitely not our standard or typical experience at our property and will be talking to our team to make sure this does not happen again. I honestly hope that this will not deter you from using Sheraton Hotels, and will give our properties another try.

4

my stay was very pleasant, with 1 small issue.

Everyone

Things were very good with my stay. I had one unpleasant issue when checking out. The man at the counter told me that there printer was down and he could not print my receipt. I needed this for work expenses. He then said he could email it to me. I said ok. He acted like we were done and i asked him do you have my email address on file? He then said what is it and he wrote it down. I had very little confidence i was going to get my receipt emailed to me and i was correct. I still have not seen this email.

By on Jul 15, 2016

Review comment responded on Jul 20, 2016

Thank you for your feedback! We are glad you enjoyed your overall stay with us, and I apologize for the breakdown in service regarding your receipt. Please do not hesitate to contact us directly so we may make sure to deliver your receipt as promised. We will make sure to use this as a training experience for all our agents. Thanks again!

1

there was a roach...

Everyone

When I got to the hotel, the desk attendant was busy taking a call from a hotel guest who was displeased with the condition of their room. I found this to be prescient, as I felt the same when we entered our room. I found a roach crawling on the floor next to where my 10 month old daughter was sitting on the carpet. The room is an odd shape, and it made it difficult for our family to maneuver.

By on Jul 15, 2016

Review comment responded on Jul 19, 2016

Thank you for taking the time to write this review. We truly apologize for the experience you had with your accommodations! Please know that this is not our standard, and we are working on fixing this issue so it may not happen again. Thank you for bringing this to our attention.

4
Everyone

Over all a good experience. Staff excellent. Room service terrible. All three times I used it my order had problems

By on May 3, 2016

Review comment responded on May 24, 2016

Thank you for your honest review! We appreciate your feedback and will be bringing this to the attention of our management and team. This will help with training to ensure your experience doesn't repeat itself. We hope you might give us another try stay with us again in the future!

5
Everyone

Beautiful remodel to the hotel. Bar was comfortable and relaxed.

By on Mar 1, 2016

Review comment responded on May 4, 2016

Thank you for your positive feedback! We hope to see you back at our property next time you visit Tallahassee!

4

great hotel

Families

Great hotel and location. Clean rooms and helpful staff. Good breakfast and great little local spot across the street called Birds. Would def stay there again.

By on Sep 12, 2015

2

college move weekend!

BusinessTravelers

The staff was very friendly! The restaurant and staff were also great! The problem was my room #314. There was black mildew on the ceiling and the wall! Being a cancer survivor that was very alarming to me! Also the tv remote worked only sometime. Very frustrating!

By on Aug 11, 2015