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Four Points by Sheraton Tallahassee Downtown
3.0 out of 5.0Enter your dates to see prices
Four Points by Sheraton Tallahassee Downtown
3.0 out of 5.0
3.5
out of 5
Average Guest Review
See all 27 reviews
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Recent guest reviews
Ok hotel, but well overpriced for run down condition of room furniture and gym facilities. Food was either at or below average.
Very clean room and linens. Phone for calling front desk was horrible. No refrigerator in room. Hot tub is nice but is right over fence with the street on the other side, so lots of traffic noise. Staff are welcoming and helpful.
Booked the hotel for an out of town New Years wedding. large windows perfect for a view, unfortunately the only view was of large lights used to light up the building at night. Open dusty, dirty vents in bathroom. Booked the hotel due to the downstairs bar and not wanting to travel far on New Year’s Eve, shouldn’t have been surprised by the $6 Beers. Bar seemed busy and well liked by others.
Small rooms. And the water temperature was with cold or scalding. The rooms were clean and the location was convenient. Not bad for one guest. Much more and it’s cramped.
The hotel is in desperate need of a remodel. Very old and run down
I came into my room to find a dirty sock on the ground, making me wonder if it had even been thoroughly cleaned prior to my check-in. I later found a cockroach in my towel as I was getting out of the shower. I bought the breakfast buffet and was disappointed at the food and grossed out to find a black crusty substance around the top of the ketchup bottle. This was my first time staying here, but I do not plan to stay here again in my future trips to Tallahassee.
I didn't like having to pay for a breakfast buffet. The food was good but the trays were almost always empty running out of eggs running out of sausage
Great place to stay! We were on a college visit and the shuttle took us and picked us up!
We were in Tallahassee to move our daughter into dorm at FSU......Go Noles! First time at this hotel. It was average. Nothing great but clean, convenient and good price. Very disappointed that no fridge in the room. They cleaned room even though we put sign out not to and never left clean towels. The front desk staff very friendly and they had towels brought up immediately when asked. Bar and restaurant at hotel average.....however service was great. All in all I might stay again depending on price point at the time.
I've stayed at much, much better for less. The whole experience was awful. I won't stay there again or recommend it to my friends. Got a room, unpacked, no hot water, repacked, lugged everything to a second room, elevator door opened to an absolutely filthy carpet. Gross, gross, gross! Seventh floor needs immediate carpet cleaning!!!! No refrigerator in this room, so they brought me one. It stunk & was filthy, so I cleaned it only to find it didn't work anyway. Second room was dirty and the beds were not comfortable. Was told by the front desk staff that they would have a manager contact me. 24 hours later that never happened. This was not the Sheraton I'm familiar with!! It was more like the Twlight Zone.
Things were very good with my stay. I had one unpleasant issue when checking out. The man at the counter told me that there printer was down and he could not print my receipt. I needed this for work expenses. He then said he could email it to me. I said ok. He acted like we were done and i asked him do you have my email address on file? He then said what is it and he wrote it down. I had very little confidence i was going to get my receipt emailed to me and i was correct. I still have not seen this email.
When I got to the hotel, the desk attendant was busy taking a call from a hotel guest who was displeased with the condition of their room. I found this to be prescient, as I felt the same when we entered our room. I found a roach crawling on the floor next to where my 10 month old daughter was sitting on the carpet. The room is an odd shape, and it made it difficult for our family to maneuver.
Over all a good experience. Staff excellent. Room service terrible. All three times I used it my order had problems
Beautiful remodel to the hotel. Bar was comfortable and relaxed.
Great hotel and location. Clean rooms and helpful staff. Good breakfast and great little local spot across the street called Birds. Would def stay there again.
The staff was very friendly! The restaurant and staff were also great! The problem was my room #314. There was black mildew on the ceiling and the wall! Being a cancer survivor that was very alarming to me! Also the tv remote worked only sometime. Very frustrating!
Hotel staff was excellent. Every time I stay there, I feel like I'm at home. I will always stay here when I'm in Tally..
Beautiful view. Clean! We had a wonderful stay. Looking forward to stay again in the near future.
Nice staff. Nice hotel. Nice pool. Nice bar. Nice location.
This hotel was the absolute best value for what you receive! Please try the food at this hotel!! Not only is it incredibly reasonable, but it is SO good! Perfect hotel.
Hotel highlights
- Walking distance to Florida Governor's Mansion and Florida State University
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Four Points by Sheraton Tallahassee Downtown places you within a 15-minute stroll of popular sights such as Florida Governor's Mansion and Florida State University. This 164-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. New Capitol Building and Governor's Square Mall are also nearby.
Dining
Enjoy a bite to eat at Juicy Blue, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is available for a fee.
Rooms
All of Four Points by Sheraton Tallahassee Downtown's 164 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and free bottled water. 42-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.
Property features
At Four Points by Sheraton Tallahassee Downtown, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 8 meeting rooms, and conference space.
Guest reviews for Four Points by Sheraton Tallahassee Downtown
Everyone
Ok hotel, but well overpriced for run down condition of room furniture and gym facilities. Food was either at or below average.
Everyone
Very clean room and linens. Phone for calling front desk was horrible. No refrigerator in room. Hot tub is nice but is right over fence with the street on the other side, so lots of traffic noise. Staff are welcoming and helpful.
no bang for the price
Everyone
Booked the hotel for an out of town New Years wedding. large windows perfect for a view, unfortunately the only view was of large lights used to light up the building at night. Open dusty, dirty vents in bathroom. Booked the hotel due to the downstairs bar and not wanting to travel far on New Year’s Eve, shouldn’t have been surprised by the $6 Beers. Bar seemed busy and well liked by others.
Everyone
Small rooms. And the water temperature was with cold or scalding. The rooms were clean and the location was convenient. Not bad for one guest. Much more and it’s cramped.
nice hotel but very run down
Everyone
The hotel is in desperate need of a remodel. Very old and run down
four points by sheraton
Everyone
I came into my room to find a dirty sock on the ground, making me wonder if it had even been thoroughly cleaned prior to my check-in. I later found a cockroach in my towel as I was getting out of the shower. I bought the breakfast buffet and was disappointed at the food and grossed out to find a black crusty substance around the top of the ketchup bottle. This was my first time staying here, but I do not plan to stay here again in my future trips to Tallahassee.
overall a very nice hotel
Everyone
I didn't like having to pay for a breakfast buffet. The food was good but the trays were almost always empty running out of eggs running out of sausage
Everyone
Great place to stay! We were on a college visit and the shuttle took us and picked us up!
Review comment
Caroll O. responded on Jan 12, 2017
Thank you for your kind review! Great picture!
nice place to stay for price and location
Everyone
We were in Tallahassee to move our daughter into dorm at FSU......Go Noles! First time at this hotel. It was average. Nothing great but clean, convenient and good price. Very disappointed that no fridge in the room. They cleaned room even though we put sign out not to and never left clean towels. The front desk staff very friendly and they had towels brought up immediately when asked. Bar and restaurant at hotel average.....however service was great. All in all I might stay again depending on price point at the time.
sheraton or twlight zone
Everyone
I've stayed at much, much better for less. The whole experience was awful. I won't stay there again or recommend it to my friends. Got a room, unpacked, no hot water, repacked, lugged everything to a second room, elevator door opened to an absolutely filthy carpet. Gross, gross, gross! Seventh floor needs immediate carpet cleaning!!!! No refrigerator in this room, so they brought me one. It stunk & was filthy, so I cleaned it only to find it didn't work anyway. Second room was dirty and the beds were not comfortable. Was told by the front desk staff that they would have a manager contact me. 24 hours later that never happened. This was not the Sheraton I'm familiar with!! It was more like the Twlight Zone.
Review comment
Caroll X responded on Jan 1, 1970
We truly appreciate you writing this feedback and apologize for the incidents you've experienced. This is definitely not our standard or typical experience at our property and will be talking to our team to make sure this does not happen again. I honestly hope that this will not deter you from using Sheraton Hotels, and will give our properties another try.
Thank your feedback. We sincerely apologize for your experience at our property. We take the cleanliness of our rooms and facilities very seriously and require feedback from our guests to hold ourselves accountable. Please be assured that your comments are being used to retrain and improve our entire team. We strive to provide the best hotel experience in Tallahassee and would welcome the opportunity to show that to you in the future. Please do not hesitate to reach out. Sincerely, Caroll Ortega Sales & Marketing Four Points by Sheraton Tallahassee Downtown