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Recent guest reviews

Not sure why the staff does not wear masks. Parking is extra so please look at the fine print. No coffeemaker nor microwave in room, but there is a small fridge. No plastic or glass cups for water for brushing teeth even. It is strictly for sleeping. Used to be quite the hotel in its day.

Good and structured great stay liked everything was like it says it was room's were really nice

The location of this hotel is prime for Enterprise Center, it's walking distance. But the floor we stayed on was really dirty. The carpet had stains everywhere in the hall, there were doors ajar all down the hallway with tape on their room sign. We had no phone in our room that worked to call the front desk, only 1 outlet that would work and our beds looked as though the sheets hadn't been washed, including a footprint on the pillows.

It was close to where we needed to be and staff were great but both ice machines on my floor out of order, there was construction and sounded like a jackhammer under my bed at 8am

The room was cold even with the heat on and set to 80. The DirecTV didin't work.

The carpet in the room was worn and dirty looking. Beds were comfortable, bathroom was clean. Elevators were not all working. I was double charged for parking, I called and they removed one of the charges. Always check your credit card for the charge!

Very outdated and not very clean. The carpet in the hallway was so loose the luggage would not roll.

The furniture, could have been cleaner. The remote to the TV, felt dirty (sticky).

Room furniture was a little rough. Vending machines were empty. No microwave.

Pros: - The location to the stadium. We were able to walk to the hockey game. - Staff were very friendly - Restaurant had a breakfast buffet with delicious food Cons: - Hotel was so outdated - Carpet in hallways was a tripping hazard - Toilet ran all night long and handle on toilet was broken making it difficult to flush - Stain on bedding - Bathtub faucet was partially detached from wall and when taking a shower water came out of shower head and lower faucet simultaneously

The room was spacious and nice. No issues and check in was quick. There is a decent pool on the upper level with a patio that overlooks the city. However, the rest of the hotel is completely run down. Carpeting is stained and coming off of the floor in the hallways. The same chunk of weave sat in the hallway all weekend despite staff coming and going. The hot tub was boarded up. One of the elevators was not working and the other two were in very rough shape. Since this has been many hotels in the past, it appears Red Lion buys hotels that are past-due for a remodel and runs them as if nothing is wrong. It's fine to stay here, just know that this hotel needs a lot of TLC.

Potentially a very nice facility. Needs some updating/ repairs to some of the carpeting, caulk or something similar around bathtub area. Nice bed, large room, lighting was dim in rooms. Desk personnel very helpful. Good experience overall.

The best thing about this hotel is its proximity to the Enterprise Center. Our room was clean, but there was a stain on the bedspread and on the carpet. When we arrived, an elevator full of people were trapped in a broken elevator and there was only one elevator working the entire time we were there, which meant that if we didn't want to wait a half-hour to get to where we were going, we had to take the stairs up and down from our 7th floor room. This would not have been that bad if the stairs were easily accessible, but we had to walk outside of the hotel, walk up the ramp of the parking garage and across the garage to get to the very hot and dirty staircase. If I had to attend an event at Enterprise, I would stay there again, I would be prepared for many imperfections!

At the time of my stay 1 out of the 6 elevators was working, but it was manageable... Employees were helpful and curtious...

Evening manager was professional and responsive to our requests around broken ice machines

This hotel is in a large building, part of which is vacant. It is directly across the street from a large bus stop. Many people stand outside the hotel at all hours of the day and night. I did not feel safe there. The parking garage was also dark and creepy and an added expense of $25/night. We will not be staying there again.

The staff, were great. They were friendly, courteous, and patient

Location: just @ the Civic subway station is a plus; service - minimalistic

It was fairly dilapidated and unclean. Carpets were dirty and/or worn out, room phone was old and dead (broken), toilet doesn't stop, etc. On the plus side, the staff was nice and friendly.

S 14th St St. Louis MO

Hotel highlights

  • Walking distance to Enterprise Center and Busch Stadium
  • Free WiFi in rooms and public areas
  • Indoor pool
  • Fitness center

Located in Downtown St. Louis, OYO Hotel St. Louis Downtown MO is adjacent to Enterprise Center and within a 10-minute walk of other popular attractions like Busch Stadium. This 3.5-star hotel welcomes guests with 288 rooms and conveniences like an indoor pool, free in-room WiFi, and a fitness center.


Dining

Savor a meal from the comfort of your room with room service.


Rooms

OYO Hotel St. Louis Downtown MO's 288 rooms provide safes, phones, and ironing boards. Guests can expect free WiFi and TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers. Video-game consoles and desks are also standard.


Property features

At OYO Hotel St. Louis Downtown MO, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Valet parking is offered for USD 34.00 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Room, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 2

Suite, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Suite, 1 King Bed

1 King Bed | Sleeps 2

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for OYO Hotel St. Louis Downtown MO

Everyone (39) Couples (9) Family (9)
3
Family Business Business

Not sure why the staff does not wear masks. Parking is extra so please look at the fine print. No coffeemaker nor microwave in room, but there is a small fridge. No plastic or glass cups for water for brushing teeth even. It is strictly for sleeping. Used to be quite the hotel in its day.

By , from Omaha on Oct 5, 2020

Review comment responded on Oct 8, 2020

Hi, Sherri. We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Karen

5
Partner Couples

Good and structured great stay liked everything was like it says it was room's were really nice

By on Feb 24, 2020

3
Family

The location of this hotel is prime for Enterprise Center, it's walking distance. But the floor we stayed on was really dirty. The carpet had stains everywhere in the hall, there were doors ajar all down the hallway with tape on their room sign. We had no phone in our room that worked to call the front desk, only 1 outlet that would work and our beds looked as though the sheets hadn't been washed, including a footprint on the pillows.

By , from Burlington, IA on Feb 12, 2020

2
Family

It was close to where we needed to be and staff were great but both ice machines on my floor out of order, there was construction and sounded like a jackhammer under my bed at 8am

By on Feb 9, 2020

Review comment responded on Feb 13, 2020

While we're glad to read our location was ideal for you, we want to apologize for the concerns you raised regarding outside noise and the ice machines. Our team will investigate and remedy what we can, and we do apologize that your rest was disturbed. We know we can do better, and it would be an honor to have another chance to change your perceptions.

1
Business Business

The room was cold even with the heat on and set to 80. The DirecTV didin't work.

By on Jan 26, 2020

Review comment responded on Jan 31, 2020

Thank you for finding the time to share some thoughts about your visit. It is unfortunate to hear about the issues you encountered during your time with us. Our team is looking into the concerns with the room's heating unit and television for the benefit of our future guests. We welcome the opportunity to have you back and improve upon your initial impression.

3
Family

The carpet in the room was worn and dirty looking. Beds were comfortable, bathroom was clean. Elevators were not all working. I was double charged for parking, I called and they removed one of the charges. Always check your credit card for the charge!

By on Dec 6, 2019

3
Family with small children Business Business

Very outdated and not very clean. The carpet in the hallway was so loose the luggage would not roll.

By , from USA on Nov 20, 2019

4
Partner Couples

The furniture, could have been cleaner. The remote to the TV, felt dirty (sticky).

By on Nov 3, 2019

4
Friends Business Business

Room furniture was a little rough. Vending machines were empty. No microwave.

By on Oct 20, 2019

3
Family

Pros: - The location to the stadium. We were able to walk to the hockey game. - Staff were very friendly - Restaurant had a breakfast buffet with delicious food Cons: - Hotel was so outdated - Carpet in hallways was a tripping hazard - Toilet ran all night long and handle on toilet was broken making it difficult to flush - Stain on bedding - Bathtub faucet was partially detached from wall and when taking a shower water came out of shower head and lower faucet simultaneously

By on Oct 7, 2019

OYO Hotel St. Louis Downtown MO

400 S 14th St, St. Louis, MO 63103
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