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Recent guest reviews

I have always found the staff to be most helpful. It is quite dated--carpet ripped,an overall feeling of sad & neglected but the price is right.Beds comfy and showers hot so all else can be overlooked.

Great staff

MY DRIVER WAS SPAYED WITH LYSOL, CLERK AT THE CHECK IN, DIDNT ALLOW HIM TO CHECK IN, DUE

My husband was awaked by snoring in the middle of the night and there was a man outside our door passed out. When we left our room to catch the 5:45 am shuttle to the airport , we literally had to step over him to get out of the room!

Old hotel but convenient to airport

This honestly the first time I stayed in a hotel and was worried about cleanliness. I have to sleep in a bed I am uncertain of (thank goodness I didn't get bedbugs or anything). My ice bucket lid wasn't clean. They may seem small but I didn't feel at home like any other hotel I've stayed in.

Not super impressed - one bed didn’t have a comforter (just a sheet), pink stains on pillow cases, hot hot hot in the halls, random stains on the walls, non-smoking room still smelled like smoke.

Your help at the front desk is excellent. She makes this hotel great!!?

They had transportation to the air port. Front desk check in was done profesional. My husband is handicapped an they carried the luggage up the stairs to the room.

The front desk staff was excellent! The hotel is right next to a diner called Golden Pancake and the food there was amazing.

I simply stayed overnight because of a funeral so I really have nothing bad to say. I didnt come for fun. The staff was very helpful.

The property was dirty ! The floors where nasty! The bedding was gross! The parking lot was dark at night !

We did not like anything. The receptionist seemed HIGH...as if she had been doing drugs!! Then she made a copy of my credit card. She did it without my knowledge until after she had done it. Made me so uncomfortable!! There was food left in the refrigerator from the previous occupants of the room. It smelled horrible. There were old food outside of the door in the hallway to at least 2 rooms. Complete filth!!

Great location. But the staff is the real 5 Stars. DeBorah was amazing as well as anyone else we encountered. Room was clean and comfortable. We will stay here again!

Natural Bridge Rd St. Louis MO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • 24-hour fitness center

Located in Airport Township, Quality Inn St. Louis Airport Hotel is within a 15-minute drive of popular attractions such as Ameristar Casino St. Charles and Washington University in St. Louis. This 137-room hotel welcomes guests with a restaurant and conveniences like a 24-hour gym and free in-room WiFi.


Dining

Enjoy a bite to eat at The Golden Pancake, the hotel's onsite restaurant.


Rooms

All of Quality Inn St. Louis Airport Hotel's 137 soundproofed rooms provide coffee makers, free local calls, and ironing boards. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Rooms also include desks.


Property features

At Quality Inn St. Louis Airport Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you drive, self parking is USD 6 per day, or you can take advantage of the free airport shuttle at scheduled times. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.

Room options

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Quality Inn St. Louis Airport Hotel

Everyone (27) Couples (5) Family (17)
4
Everyone

I have always found the staff to be most helpful. It is quite dated--carpet ripped,an overall feeling of sad & neglected but the price is right.Beds comfy and showers hot so all else can be overlooked.

By on Nov 10, 2021

Review comment responded on Nov 10, 2021

Thank you for your feedback and for choosing to stay at our hotel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5
Everyone

Great staff

By on Oct 17, 2021

Review comment responded on Oct 18, 2021

Thank you so much, Alice! It was a pleasure having you as our guest and we look forward to welcoming you back again.

1
Everyone

MY DRIVER WAS SPAYED WITH LYSOL, CLERK AT THE CHECK IN, DIDNT ALLOW HIM TO CHECK IN, DUE

By on Oct 9, 2021

Review comment responded on Oct 11, 2021

We're sorry to hear this. If you have further concerns and you would like to discuss them, please don't hesitate to give us a call.

3
Family

My husband was awaked by snoring in the middle of the night and there was a man outside our door passed out. When we left our room to catch the 5:45 am shuttle to the airport , we literally had to step over him to get out of the room!

By on Oct 7, 2021

Review comment responded on Oct 8, 2021

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4
Partner Couples

Old hotel but convenient to airport

By on Jul 25, 2021

Review comment responded on Jul 25, 2021

Thanks so much for the high score. It is convenient to the hotel. We have plans in the future to do a soft remodel.

2
Everyone

By on Jul 21, 2021

1
Everyone

By on Jul 12, 2021

Review comment responded on Jul 23, 2021

We're sorry you were unhappy. Thank you for your business.

3
Family Business Business

This honestly the first time I stayed in a hotel and was worried about cleanliness. I have to sleep in a bed I am uncertain of (thank goodness I didn't get bedbugs or anything). My ice bucket lid wasn't clean. They may seem small but I didn't feel at home like any other hotel I've stayed in.

By on Jul 9, 2021

Review comment responded on Jul 9, 2021

Thank you for staying with us recently. Please accept our apologies for not providing you with the perfect stay you deserve. Feedback such as yours is very valuable as it helps us to improve our services and facilities, so that we can provide the best experience to all our guests. We have shared your review with our team and we are making adjustments so that this does not happen again. Thank you again for sharing your comments and we look forward to welcoming you back soon.

2
Friends

Not super impressed - one bed didn’t have a comforter (just a sheet), pink stains on pillow cases, hot hot hot in the halls, random stains on the walls, non-smoking room still smelled like smoke.

By on Jun 12, 2021

Review comment responded on Jun 12, 2021

Your feedback is very important to us, and I am saddened to hear that we could not meet all of your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

5
Everyone

By on Oct 28, 2020

Review comment responded on Oct 29, 2020

Thank you for choosing the Quality Inn St. Louis Airport Hotel for your travel plans! We look forward to welcoming you back again soon.

Quality Inn St. Louis Airport Hotel

10232 Natural Bridge Rd, St. Louis, MO 63134
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