My wife and I chose this hotel because it was close to the airport and to the car return, so that was convenient. They also had a shuttle to the airport; that was a must. That was the only good thing about this hotel. The surrounding area doesn't feel safe, though that's not important. I was only there for the night. The room, 136 if I remember correctly was a wreck, specifically the bathroom. The faucet at the sink didn't have an aerator, so water sprayed all over the counter. I could live with that though I don't understand why it didn't have one. When I went to bed I realized my socks were wet. The next morning I discovered that the J-trap under the sink was leaking when you used the faucet! Water was going on the floor because of this. Then I saw the bug on the floor. I hoped it was a spider or an ant but it was what I feared - a cockroach. I killed it. It appears that this room has had a problem for a long time and has gone without repair. I do have to admit that the bed appeared clean and was fairly firm and the tub was clean. A better name for this hotel would be "non-Quality Inn".
This property was not as was advertizd on Orbitz, it was unclean and not safe.....we checked out and never stayed we went to another airport hotel.
Convenient location. Free wifi. Unfortunately, our room's bathroom was still dirty from the previous tenants when we arrived (actual fecal matter on the toilet seat, bowl, etc.
Great value. only small complaint is that the parking situation isn’t that great
This property is old and run down and the majority of the people who work here aren’t very friendly with the exception of Johnny the shuttle driver. We got stranded in at louis so we just chose there but the rooms are grosse and dirty and need maitenance pretty bad. The shuttle driver in the afternoon of the next day threw my suitcase in the back of the van breaking things inside than insulted my significant other numerous times on the way to the airport. The desk clerk in the middle of the night is the worst she refused to help us and literally just glared and stared at me. Would not recommend at all
Do yourself a favour and do not stay at this property. The area is really run down. Hard to find parking due to the hotel choosing to do park and fly so you’ll be lucky if there’s a space free for guests. Loud and brightly light due to the rental car lot next door. Rooms and hallways smelled of marijuana the whole time. Towels were filthy and I even had a dried booger on one that I thankfully saw before using. Toilet took a full 30 seconds to even flush. Water damage to plaster around shower that was crumbling and bubbling. Staff were friendly but that was the only shining light. Look elsewhere!
The carpet was dirty and there was a bedbug on my bed. Highly disappointed
The lady at the front desk was very nice but as soon as we walked in the room my allergies kicked in so did my buddy went outside they cleared up so it was the room the bed's were hard as a rock sheets if you could call them that were thin and we had a coffee maker no no pitcher to brew into so know not a good time
I have always found the staff to be most helpful. It is quite dated--carpet ripped,an overall feeling of sad & neglected but the price is right.Beds comfy and showers hot so all else can be overlooked.
Great staff
MY DRIVER WAS SPAYED WITH LYSOL, CLERK AT THE CHECK IN, DIDNT ALLOW HIM TO CHECK IN, DUE
My husband was awaked by snoring in the middle of the night and there was a man outside our door passed out. When we left our room to catch the 5:45 am shuttle to the airport , we literally had to step over him to get out of the room!
Old hotel but convenient to airport
This honestly the first time I stayed in a hotel and was worried about cleanliness. I have to sleep in a bed I am uncertain of (thank goodness I didn't get bedbugs or anything). My ice bucket lid wasn't clean. They may seem small but I didn't feel at home like any other hotel I've stayed in.
Not super impressed - one bed didn’t have a comforter (just a sheet), pink stains on pillow cases, hot hot hot in the halls, random stains on the walls, non-smoking room still smelled like smoke.
Located in Woodson Terrace, Quality Inn St. Louis Airport Hotel is within a 15-minute drive of popular attractions such as St. Louis Zoo and Hollywood Casino Amphitheatre. This 137-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and a free airport shuttle.
Enjoy a bite to eat at The Golden Pancake, the hotel's onsite restaurant.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Housekeeping is available on request.
Quality Inn St. Louis Airport Hotel features free WiFi in public areas, coffee in a common area, and express check-out. If you drive, self parking is USD 7 per day, or you can take advantage of the free airport shuttle at scheduled times. The 24-hour front desk has staff always at the ready. Additional amenities include free newspapers, a vending machine, and a TV in a common area.
My wife and I chose this hotel because it was close to the airport and to the car return, so that was convenient. They also had a shuttle to the airport; that was a must. That was the only good thing about this hotel. The surrounding area doesn't feel safe, though that's not important. I was only there for the night. The room, 136 if I remember correctly was a wreck, specifically the bathroom. The faucet at the sink didn't have an aerator, so water sprayed all over the counter. I could live with that though I don't understand why it didn't have one. When I went to bed I realized my socks were wet. The next morning I discovered that the J-trap under the sink was leaking when you used the faucet! Water was going on the floor because of this. Then I saw the bug on the floor. I hoped it was a spider or an ant but it was what I feared - a cockroach. I killed it. It appears that this room has had a problem for a long time and has gone without repair. I do have to admit that the bed appeared clean and was fairly firm and the tub was clean. A better name for this hotel would be "non-Quality Inn".
This property was not as was advertizd on Orbitz, it was unclean and not safe.....we checked out and never stayed we went to another airport hotel.
Sorry to hear about your Orbitz booking and that you did not feel safe in the area. We'd like to have an opportunity to serve you again.
Convenient location. Free wifi. Unfortunately, our room's bathroom was still dirty from the previous tenants when we arrived (actual fecal matter on the toilet seat, bowl, etc.
Jordan, if you are frustrated from your day, we apologize. Our housekeeping staff WOULD NOT leave as you put it "actual fetal matter" on the toilet seat or the toilet bowl. Let's be honest, have a nice day and we hope you have safe travels in the new year ahead of you, Jordan.
Great value. only small complaint is that the parking situation isn’t that great
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.
This property is old and run down and the majority of the people who work here aren’t very friendly with the exception of Johnny the shuttle driver. We got stranded in at louis so we just chose there but the rooms are grosse and dirty and need maitenance pretty bad. The shuttle driver in the afternoon of the next day threw my suitcase in the back of the van breaking things inside than insulted my significant other numerous times on the way to the airport. The desk clerk in the middle of the night is the worst she refused to help us and literally just glared and stared at me. Would not recommend at all
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us another opportunity to serve you better in the future.
Do yourself a favour and do not stay at this property. The area is really run down. Hard to find parking due to the hotel choosing to do park and fly so you’ll be lucky if there’s a space free for guests. Loud and brightly light due to the rental car lot next door. Rooms and hallways smelled of marijuana the whole time. Towels were filthy and I even had a dried booger on one that I thankfully saw before using. Toilet took a full 30 seconds to even flush. Water damage to plaster around shower that was crumbling and bubbling. Staff were friendly but that was the only shining light. Look elsewhere!
We are very sorry you were unhappy. Thank you for being our guest.
The carpet was dirty and there was a bedbug on my bed. Highly disappointed
We regret if you experienced anything less than an exceptional experience. Your feedback is appreciated and we will be addressing a few of the issues mentioned immediately. We want to reassure you we do everything possible to discourage the entrance of the outside nuisance mentioned. Our pest control provider does service our hotel on a routine basis. However, we will be sure procedures are being followed to prevent any future issues. Thank you for being our guest. We promise a much-improved stay. Safe and pleasant travels.
The lady at the front desk was very nice but as soon as we walked in the room my allergies kicked in so did my buddy went outside they cleared up so it was the room the bed's were hard as a rock sheets if you could call them that were thin and we had a coffee maker no no pitcher to brew into so know not a good time
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us another opportunity to serve you better in the future.
I have always found the staff to be most helpful. It is quite dated--carpet ripped,an overall feeling of sad & neglected but the price is right.Beds comfy and showers hot so all else can be overlooked.
Thank you for your feedback and for choosing to stay at our hotel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Hi Michael,Thanks for taking the time to review. Glad the location and shuttle worked for you.We will take a look at your room and correct any issues we can see.Thanks