University Plaza Hotel and Convention Center Springfield

3.5 star property
Hotel with an indoor pool, a short walk to Missouri State University
VIP Access

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Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Property amenity
Lobby
Terrace/patio
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Springfield Expo Center
    ‪3 min walk‬
  • Hammons Field
    ‪6 min walk‬
  • Missouri State University
    ‪6 min walk‬
  • Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬
VIP Access
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Room options

Executive Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(9 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Pure Wellness, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

Pure Wellness, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(43 reviews)
  • 355 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(24 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa Sleeper

7.2 out of 10
Good
(19 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Springfield

Located in Walnut Street, University Plaza Hotel and Convention Center Springfield is adjacent to Hammons Tower and within a 5-minute walk of Missouri State University. This 3.5-star hotel has 267 guestrooms and offers conveniences like a restaurant, an outdoor pool, and an indoor pool.

What's nearby

  • Springfield Expo Center - 3 min walk - 0.2 miles
  • Hammons Field - 6 min walk - 0.4 miles
  • Missouri State University - 6 min walk - 0.4 miles
  • Bass Pro Shops Outdoor World - 5 min drive - 2.2 miles
  • Wonders of Wildlife Museum & Aquarium - 5 min drive - 2.2 miles

Getting around

  • Springfield-Branson National Airport (SGF) - 13 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Mix Ultralounge - ‬9 min walk
  • ‪The Flea - ‬11 min walk
  • ‪Andy's Frozen Custard - ‬11 min walk

About this property

University Plaza Hotel and Convention Center Springfield

Hotel with an indoor pool, a short walk to Missouri State University
University Plaza Hotel and Convention Center Springfield features an indoor pool, an outdoor pool, and a 24-hour gym. Self parking is offered for USD 10 per day. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a computer station.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (39,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 75.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

Frequently asked questions

Are free cancellation options available at University Plaza Hotel and Convention Center Springfield?

University Plaza Hotel and Convention Center Springfield offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What's there to see near University Plaza Hotel and Convention Center Springfield?

This hotel is situated in Walnut Street within a 10-minute walk of Springfield Cardinals, JQH Arena, and Hammons Field. You'll also find Bass Pro Shops Outdoor World and Wonders of Wildlife Museum & Aquarium within a short drive.

Is parking available on site at University Plaza Hotel and Convention Center Springfield?

Yes, secured parking is offered for USD 10 per day with in/out privileges.

Does University Plaza Hotel and Convention Center Springfield feature a casino at the property?

No, University Plaza Hotel and Convention Center Springfield doesn't have a casino.

Will I find an indoor pool at University Plaza Hotel and Convention Center Springfield?

Yes, this hotel has an indoor pool along with an outdoor pool.

What do couples enjoy most about University Plaza Hotel and Convention Center Springfield?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a bar.

Does University Plaza Hotel and Convention Center Springfield have a hot tub?

No, there isn't a spa tub at this hotel.

Does University Plaza Hotel and Convention Center Springfield have a restaurant that serves breakfast?

Yes, University Plaza Hotel and Convention Center Springfield serves buffet breakfast for a surcharge on weekend mornings at Terrace Grille.

Will University Plaza Hotel and Convention Center Springfield allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at University Plaza Hotel and Convention Center Springfield for a fee of USD 100 per accommodation, per stay.

Does University Plaza Hotel and Convention Center Springfield have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to University Plaza Hotel and Convention Center Springfield?

The closest major airport to University Plaza Hotel and Convention Center Springfield is Springfield-Branson National Airport (SGF), which is 8 mi away (13 minutes by car).

Can I book a room with a balcony at University Plaza Hotel and Convention Center Springfield?

No, there aren't any guestrooms with balconies at University Plaza Hotel and Convention Center Springfield.

Does University Plaza Hotel and Convention Center Springfield have a wedding venue?

Take advantage of the wedding venue at University Plaza Hotel and Convention Center Springfield if you plan to say "I do" during your trip.

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 482 out of 1166 reviews
Rating 8 - Good. 298 out of 1166 reviews
Rating 6 - Okay. 195 out of 1166 reviews
Rating 4 - Poor. 104 out of 1166 reviews
Rating 2 - Terrible. 87 out of 1166 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful lobby!
Stayed 2 nights in Apr 2025

10/10 Excellent

Marla

Traveled with family
Stayed 3 nights in Apr 2025

6/10 Okay

Sarah

Stayed 2 nights in Apr 2025

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Tanner

Stayed 3 nights in Apr 2025

10/10 Excellent

Candace

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Crystal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
My husband is disabled and the handicapped rooms are as far away froth elevators as they could be. he is not wheelchair bound but has difficulty walking, so it was extremely difficult for him to walk to the truck and back to the room, causing him to have to door dash instead of leave a few times during our stay because he could not make the walk. Also we arrived late at night and the luggage carriers were not available when we arrived making it difficult to get our belongings to the room. The day we left we requested a late check out due to my conference. Housekeeping walked in on my husband multiple times, once when he was getting out of the shower trying to clean even though we had a late checkout.
Stayed 3 nights in Apr 2025

10/10 Excellent

Trista

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and inviting. The staff were very friendly, and helpful. The room was clean and very open, it didnt feel cramped. I will definitely book a room at this hotel again. There are so many things to do in walking distance.
Stayed 1 night in Apr 2025

6/10 Okay

Helen

Stayed 1 night in Apr 2025

8/10 Good

Lynn

Stayed 2 nights in Apr 2025

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 2 nights in Apr 2025

6/10 Okay

Sarah

Business traveler
Disliked: Staff & service, amenities
Rooms need updated but at least they are clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big improvements were made

I stay at UP a few times a year and not too long ago, I have felt the rooms have gone down hill. AC not working correctly, noisy or dripping water on the floor. Check in was a bit of a nightmare, but this last visit, my room was clean and perfect. Check in was fast and easy.
Stayed 1 night in Apr 2025

8/10 Good

Bukola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jason

Stayed 2 nights in Apr 2025

6/10 Okay

Catherine

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Yvonne, Waynesville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, convenient
Stayed 2 nights in Apr 2025

10/10 Excellent

LESLIE SAUNDERS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2025

2/10 Terrible

David

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Two bottles of fireball were found beneath the bed by my six-year-old daughter who was playing with them. We would’ve never imagined that a hotel room would have containers of alcohol left behind in it. We were pissed we brought to the attention of the front desk upon finding them who said they couldn’t do anything about it, which is perverse needless to say. As parents we strive not to expose our children to dangerous elements or purposely endanger our children. However, this hotel was outright negligent in terms of cleaning the room, finding a known danger that could and should have been found upon reasonable inspection and due diligence, and rectify the situation after they were told of the hazard. At bar because of their negligence have they exposed and endangered the welfare of others be it ourselves and our three children. We will give the hotel a few more days before taking additional action to be refunded as the terms of our stay have been violated regarding tendering a clean, suitable room, free of known or discoverable known hazards upon a reasonable inspection such as cleaning. Finding open containers on and around the bed area when the room should have been cleaned not only highlights how unclean room was but also establishes how hotel staff endangered the welfare of others… alcohol exposure, body fluids and so much more.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sheila

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025