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University Plaza Hotel and Convention Center Springfield

3.5 star property

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Photo gallery for University Plaza Hotel and Convention Center Springfield

Property amenity
Terrace/patio
Meeting facility
Lobby
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Place, Springfield Expo Center
    ‪3 min walk‬
  • Place, Hammons Field
    ‪6 min walk‬
  • Place, Missouri State University
    ‪6 min walk‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area | 37-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa Sleeper

7.4 out of 10
Good
(23 reviews)
  • City view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

7.8 out of 10
Good
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Pure Wellness, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Pure Wellness, 2 Queen Beds

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Pure Wellness, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Pure Wellness, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(29 reviews)
  • City view
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(60 reviews)
  • City view
  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Springfield

Located in Downtown Springfield, University Plaza Hotel and Convention Center Springfield is within a 5-minute walk of sights such as Missouri State University and Hammons Tower. This 3.5-star hotel has 267 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Springfield Expo Center - 3 min walk - 0.2 miles
  • Springfield Cardinals - 5 min walk - 0.3 miles
  • Abou Ben Adhem Shrine - 5 min walk - 0.3 miles
  • Hammons Field - 6 min walk - 0.4 miles
  • Missouri State University - 6 min walk - 0.4 miles

Getting around

  • Springfield-Branson National Airport (SGF) - 13 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Firehouse Subs - ‬7 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪University Plaza Hotel & Convention Center - ‬1 min walk

About this property

University Plaza Hotel and Convention Center Springfield

University Plaza Hotel and Convention Center Springfield features an indoor pool, a 24-hour gym, and a conference center. Self parking is offered for USD 10 per day. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (39,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 75.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15 per person
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

Frequently asked questions

Are free cancellation options available at University Plaza Hotel and Convention Center Springfield?

University Plaza Hotel and Convention Center Springfield offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at University Plaza Hotel and Convention Center Springfield?

As of Feb 25, 2026, prices found for a 1-night stay for 2 adults at University Plaza Hotel and Convention Center Springfield on Feb 26, 2026 start from 101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near University Plaza Hotel and Convention Center Springfield?

This hotel is situated in Downtown Springfield within a 10-minute walk of Springfield Cardinals, Abou Ben Adhem Shrine, and JQH Arena. You'll also find Hammons Field and 1984 Arcade less than a mile away.

Will I be able to park at University Plaza Hotel and Convention Center Springfield?

Yes, secured parking is offered for USD 10 per day with in/out privileges.

Does University Plaza Hotel and Convention Center Springfield feature a casino at the property?

No, University Plaza Hotel and Convention Center Springfield doesn't have a casino.

Will I find an indoor pool at University Plaza Hotel and Convention Center Springfield?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from June until September.

What do couples enjoy most about University Plaza Hotel and Convention Center Springfield?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at University Plaza Hotel and Convention Center Springfield?

No, this hotel doesn't have a spa tub.

Does University Plaza Hotel and Convention Center Springfield have a restaurant that serves breakfast?

Yes, University Plaza Hotel and Convention Center Springfield serves buffet breakfast for a surcharge on weekend mornings at Terrace Grille.

Will University Plaza Hotel and Convention Center Springfield allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at University Plaza Hotel and Convention Center Springfield for a fee of USD 100 per accommodation, per stay.

Does University Plaza Hotel and Convention Center Springfield have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to University Plaza Hotel and Convention Center Springfield?

The closest major airport to University Plaza Hotel and Convention Center Springfield is Springfield-Branson National Airport (SGF), which is 8 mi away (13 minutes by car).

Are there rooms with balconies that I can book at University Plaza Hotel and Convention Center Springfield?

No, at University Plaza Hotel and Convention Center Springfield, there aren't any guestrooms that list a balcony.

Does University Plaza Hotel and Convention Center Springfield have a wedding venue?

Take advantage of the wedding venue at University Plaza Hotel and Convention Center Springfield if you plan to say "I do" during your trip.

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 589 out of 1326 reviews
Rating 8 - Good. 323 out of 1326 reviews
Rating 6 - Okay. 199 out of 1326 reviews
Rating 4 - Poor. 113 out of 1326 reviews
Rating 2 - Terrible. 102 out of 1326 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Helen

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was outdated, the room carpet was old and had a bald patch. My credit card was charged for incidental without any explanation. I had to call the hotel billing and was later informed it was for overnight parking. However, no one even asked if I drove a car or taken any information regarding make of my car or license plate number upon check in.
Stayed 1 night in Nov 2025

2/10 Terrible

Cayde

Liked: Staff & service
Disliked: Cleanliness, amenities
We waited 45 minutes for someone to check us in at the front desk. Rooms did not match the photos on the website (they must of been taken when the hotel FIRST opened). The rooms are in complete disarray, dirty and in heavy need of renovation. We ended up switching from the first room because the shower head was broken, the toilet had low flushing pressure, and the TV didn't work. I understand the "get what you pay for" mentality, but I would expect this from a motel not a hotel, especially not a quality inn. The staff member who took care of us was friendly and did her absolute best to work with what she had, so I want to emphasize we did not have any problems with her but the way the entire place is run. A $100 deposit on a room where everything is dirty, broken, patches and rundown is absolutely ridiculous. What's left to break? Would absolutely recommend finding a different hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Niki

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Walkable to downtown and to Plaster stadium. Beds are comfortable and rooms are clean. Shower has great pressure and VERY hot water (almost too hot).
Stayed 3 nights in Nov 2025

6/10 Okay

Christian

Stayed 1 night in Nov 2025

10/10 Excellent

Samart

Stayed 1 night in Nov 2025

10/10 Excellent

BLAKE

Stayed 1 night in Nov 2025

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bed was comfy and the staff was great. We were there 3 nights for concerts and very satisfied.
Stayed 3 nights in Nov 2025

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness
room was ok but no kleenex
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Desk staff was courteous and efficient, smoothing out what minor issues arose with professionalism Great staff -- highly recommended
Stayed 1 night in Nov 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was very helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Loryn

Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

2/10 Terrible

Emily

Disliked: Staff & service
We were driving 8 hours to Springfield after a 12 hour work day. I knew we wouldn’t be arriving until late, so I called the hotel to give them a heads up that we would still be coming and asked them to please not give away the king bed room we reserved. The kind woman on the phone said it would be no problem and she would make note in my account for the next person coming in. When we arrived at 2:42am to check-in, the young man at the front desk said we could not check in. He said “the system already reset for the night” and there was nothing he could do to help us until it rebooted the next morning. I asked him what his suggestion for us was, as we only had 4 hours at this point to get some sleep before an 8am meeting. He suggested we wait in the lobby until morning or find another hotel. So that’s exactly what we did - found (and had to pay) for another hotel down the street. I asked if I could atleast be refunded and he also claimed he was unable to do that due to the computer shut down. I have loyally been staying at university plaza for years. My parents got married there. After this experience, and the lack of help or compassion I received from the young gentleman working, I am not sure I’ll be going back. He could have called and asked our ETA. He could have gone ahead and activated room keys knowing we were still coming (since I called and gave a heads up). Instead he said “there was nothing he could do for us”. Very disappointing.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Nov 2025

6/10 Okay

Mary

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The staff was great! The room and the hotel are dated and had some issues. For example, there were significant water stains by the window and mold on the ceiling in the bathroom. Also, we had to have maintenance come tell us to run the hot water for a long time to get it to warm up. The water got hot after running the hot water for 5 minutes, but it was an odd experience. University Plaza is in a great location and there is lots to do around the area.
Stayed 2 nights in Nov 2025

4/10 Poor

Jim

Disliked: Cleanliness, amenities, property conditions & facilities
the ac/vents did not work, so the room was very warm bordering on hot. The carpet needs to be shampooed and/or placed. Long black hair from the previous occupant was in and around the bathroom sink (my hair is short and brown). I did not see many staff members.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Amenities
Check-in was very easy bathroom floors were not clean. Recommend new mattresses soon too other than that it’s always a reliable. Stay close to campus.
Stayed 1 night in Nov 2025

10/10 Excellent

Garret

Stayed 1 night in Nov 2025

8/10 Good

Julie

Stayed 1 night in Nov 2025

6/10 Okay

Harry

both cold and hot water were very hot surprised there was a parking fee
Stayed 1 night in Nov 2025

6/10 Okay

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although the staffing was spare, individuals were friendly, helpful and competent.
Stayed 1 night in Nov 2025

10/10 Excellent

Christian

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are always clean, we s stay here along with our dog at this hotel every time we come to Springfield.
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Room
Stayed 1 night in Nov 2025

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