It was under renovation, I had no internet, it was loud from construction and the rooms were not insulated, I could hear the guests next door walking and talking in their room. No food was available as advertised. Only chips and a few other snacks.
Requested a balcony but not available
Not bad for being under renovations. In fact, pretty good
Awful
Friendly staff. Great pool to relax in. Very quiet. Easy access to other amenities in Fountian Hills and Saguaro Lake.
Average
Easy to find, relatively clean but extremely unaccomodating staff and services
Overall it was very average, but that’s what we expected for the cheaper hotel in the area. They would not allow early check in, there were no cribs or pack and plays at the hotel, our room had a pull out couch, and I opened it to see a pizza and chocolate in it. They also don’t do breakfast on the weekend just fyi. Overall very average. No huge issues, just not great.
Relatively clean and quiet
Staff was great. I liked being able to get dinner and a few cocktails without having to drive. Staff were very friendly and helpful.
Suite with bedroom and sofa bed at reasonable price, Clean No complimentary breakfast No shops or restaurant near by
The staff at this property was excellent. Both Tammy-Kay and Karen are amazing!
1
The property is very pretty and well maintained. I really enjoyed the pool and my little patio. The food for purchase has was great as was the coffee ($2). The coffee in the room is free, but not high quality. That is just a tiny negative and only worth mentioning because the lobby cafe does not open until 7 AM, and I had to get up early each day to go to Mayo. The staff is wonderful.
Great overall experience
Located in Central Scottsdale within a 5-minute walk of Mayo Clinic Scottsdale, Sonesta Select Scottsdale at Mayo Clinic Campus is within a few miles (5 km) of Eagle Mountain Golf Course. This 124-room hotel has conveniences like a restaurant, an outdoor pool, and a 24-hour gym.
Enjoy a bite to eat at the hotel's café, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 9:00 AM.
Guests can expect free WiFi and 55-inch TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls. Housekeeping is available on request.
Guests staying at Sonesta Select Scottsdale at Mayo Clinic Campus enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 7 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a spa tub, meeting rooms, and a meeting room.
It was under renovation, I had no internet, it was loud from construction and the rooms were not insulated, I could hear the guests next door walking and talking in their room. No food was available as advertised. Only chips and a few other snacks.
Jeff, we regret hearing about the issues you encountered during your recent stay, notably the ongoing renovations, connectivity problems, and noise. Your comfort is paramount to us, so it's distressing to hear that this was compromised. With regards to the food availability, we recognize your disappointment and we're working diligently to ensure our advertising aligns with what is offered on-site. We hope to have a chance to rectify your experience on a future stay.
Requested a balcony but not available
Susan, we regret to hear that your preference for a balcony room could not be met during your stay. Our team is continuously striving to meet all guest wishes and regrets if at times this is not feasible. We hope to better match your lodging requirements on future visits.
Not bad for being under renovations. In fact, pretty good
Theodore, thank you for your feedback. It's encouraging to hear that even while undergoing renovations, Sonesta Select Scottsdale at Mayo Clinic Campus still met your expectations. We anticipate that the improvements will only enhance your next stay. Looking forward to welcoming you again soon.
Awful
Vincent, we are deeply sorry to hear that your experience with us was unsatisfactory.We apologize for any inconvenience you may have encountered during your stay and we truly appreciate your feedback. Rest assured, our team is dedicated to constantly improving and we will strive to make the necessary changes to provide an exceptional experience for our future guests.We hope you give us another opportunity to provide the level of service you deserve.
Friendly staff. Great pool to relax in. Very quiet. Easy access to other amenities in Fountian Hills and Saguaro Lake.
Thank you for your nice review. We look forward to another visit again soon.
Average
Thank you for your review, we appreciate your feedback. If there is anything we could have done to make your stay more enjoyable please let us know. We hope to welcome you back for a better experience soon.
Thank you for your review. We appreciate your feedback. If there is anything we could have done to make your stay more enjoyable please let us know.
Thank you for rating our hotel. We look forward to another visit soon.
Easy to find, relatively clean but extremely unaccomodating staff and services
Thank you for your review, we appreciate your feedback. We are sorry to hear that you did not the normal high standard service we accommodate our guests with. We hope to welcome you back for a more enjoyable experience.
We appreciate you sharing your concerns with us, Bob.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.