We stayed one night. The location was great. Warm and friendly check in. Great view. Only issue is that ice machine on our floor was broken.
Location and staff is great. We had great view at the room we stayed at too.
Then location was wonderful and the room was clean and comfortable. The rooms are a bit dated and could use some work but overall it was a good stay.
Enjoyed our stay. Front desk and valet staff were friendly. Only complaint- no hot water for shower
The lobby area is gorgeous! .
Pool bar could have better hours
Valet staff very professional and friendly. Bed was comfortable. Room was substandard. No mini fridge for our entire stay but as we were leaving they were being reinstalled as we noticed older ones were lined up in the hallway. Bedroom walls very thin as we heard not only our neighbors talking but also mother who was yelling and saying pretty horrible things to her child across the hallway. Child crying and we called the Police but only told to keep it down. No furniture on patio provided. Poor amenities. Coffee provided in the room on the first day but when we called for additional supplies we were told that isn’t provided. What’s bizarre is they have a handout claiming that they’ll provide additional toiletries and room cleaning upon request. However when you request it, it doesn’t happen.
Beautiful hotel, great location to everything. Would recommend.
No fridge in the rooms. Very inconvenient
Nice location, terrible late night noise from the streets. I guess hot rod races were going on. Need more police enforcement of obnoxious dragsters.
Staff are not supportive and they misguide.
My daughter and I had a lovely 2 night/3 day stay. The staff at the DeSoto is top notch and I can not thank them enough for everything!!! Megan, at the front desk, had checked us in and she was simply phenomenal her customer service is second to none! Kathy Williams the southerly host is fabulous…She showed a genuine interest in our visit and made us feel beyond comfortable! Bri at the coffee shop was so sweet and friendly, beautiful smile to see first thing in the morning. Brandon is the gentleman who checked us out and he really was fantastic and I truly enjoyed talking to him. The valet staff was kind and helpful and made us feel comfortable and secure leaving our bags with them on the day of check out. The staff truly made us feel like family and we will forever stay at the DeSoto when visiting Savannah! We truly enjoyed our room, the view, the cleanliness, the friendliness, the breakfast sandwiches and the coffee! Thank you to the staff for making our trip easy and memorable! The Vinci Family!
Great view nice rooms
Great
The view from our room’s balcony was wonderful, and the bell hop who helped us get our stuff to our room when we checked in was very good. The room itself was underwhelming. An area of the ceiling in the bathroom was fixed with duck tape, which was tacky, and the ac/heating system was old and difficult to change. They also only provided one toilet paper roll for the room, and when we ran out and actively needed more, it took three calls to the front desk to make that happen. Probably wouldn’t stay there again.
Rooms were not clean as expected.
The staff were having some technical difficulties durning our stay, but still went out of their way to ensure we had everything we needed.
Rooms needed repair
Located in Historic Downtown Savannah, The Desoto Savannah is adjacent to Savannah College of Art and Design and within a 10-minute walk of other popular attractions like Forsyth Park. This 246-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Get an energy boost at the coffee shop/cafe, or grab a drink at the bar/lounge. Local cuisine breakfast is offered for a fee each morning from 7:00 AM to 11 AM.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and ironing boards are also standard. Housekeeping is available on request.
At The Desoto Savannah, guests enjoy an outdoor pool, a gym, and a rooftop terrace. Valet parking is available for USD 38.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and express check-in.
We stayed one night. The location was great. Warm and friendly check in. Great view. Only issue is that ice machine on our floor was broken.
Location and staff is great. We had great view at the room we stayed at too.
Hi Huyen, It's so wonderful to hear that you enjoyed your stay, and we appreciate your taking the time to share your comments with us! Our team works hard to ensure each guest has an exceptional stay, and we will certainly share your thoughts with them. Until next time!
Then location was wonderful and the room was clean and comfortable. The rooms are a bit dated and could use some work but overall it was a good stay.
Hi Ashley, We appreciate you sharing your feedback on your recent stay! It's wonderful to hear that you enjoyed your time with us, and we will certainly pass your suggestions on to our team. Safe travels!
Enjoyed our stay. Front desk and valet staff were friendly. Only complaint- no hot water for shower
It's so wonderful to hear that you enjoyed your stay, and we appreciate your taking the time to share your comments with us! Our team works hard to ensure each guest has an exceptional stay, and we will certainly share your feedback with them. Until next time!
The lobby area is gorgeous! .
Thank you for taking a moment to share your thoughts with us. We appreciate your review, and hope to welcome you back in the future. Best regards!
Pool bar could have better hours
Thank you for taking a moment to share your thoughts with us. We appreciate your review, and hope to welcome you back in the future. Best regards!
Valet staff very professional and friendly. Bed was comfortable. Room was substandard. No mini fridge for our entire stay but as we were leaving they were being reinstalled as we noticed older ones were lined up in the hallway. Bedroom walls very thin as we heard not only our neighbors talking but also mother who was yelling and saying pretty horrible things to her child across the hallway. Child crying and we called the Police but only told to keep it down. No furniture on patio provided. Poor amenities. Coffee provided in the room on the first day but when we called for additional supplies we were told that isn’t provided. What’s bizarre is they have a handout claiming that they’ll provide additional toiletries and room cleaning upon request. However when you request it, it doesn’t happen.
Hi David, Thank you for taking the time to share your review with us. We are disappointed to hear that your stay experience did not meet the experience our guests have come to expect. We appreciate your feedback and would like to offer our sincerest apologies for your stay being anything less than perfect. We have taken note of the property improvement areas you referenced and will pass it on to our team for consideration. Kind regards,
Beautiful hotel, great location to everything. Would recommend.
Hi Anika, Thank you so much for sharing this excellent review with us! We are so pleased to hear that you enjoyed your stay, and look forward to welcoming you back soon!
No fridge in the rooms. Very inconvenient
Hi Chantal, Thank you for taking a moment to share your thoughts with us. We appreciate your review, and we will certainly pass along your feedback to our team. Best regards!
Hi Nawal, Thank you for taking a moment to share your thoughts with us. We appreciate your review, and hope to welcome you back in the future. Best regards!