Good location- within walking distance from the aquarium and Centennial Park. However, since the hotel is located next to the highway, there was a lot of traffic noise at night. We only stayed one night, so it wasn’t that big of a deal. The rooms are kind of dark, and the beds are short lengthwise.
First let me start off by saying that Melissa was a blessing to me and my family❤️ and even though I was extremely upset about the unexpected fees & I had what appeared to be blood on my duvet cover, she handled everything in a timely and professional way.
Abundant glass wondows. Lively but loud music in lobby.
Room and floor smelled like smoke wasnt as clean as I’m use to w hotels being . Stuff was pretty friendly and accommodating but .. for the price the service and experience did not meet my standard .. I will have to stay I did not enjoy the w hotel downtown atl
Personally I did not like the hotel stay. After a certain time you can’t even have water sent to the room or any beverages: which was not explained at check in. Cleaning service keyed into my room twice and while I was there by accident. They do not have any convenience items for purchase such as toothpaste mouth wash etc. I had to ask twice for my room to be cleaned after scheduling a room cleaning slot. The incidentals was charged to me twice because I extended my stay for one night. So I ended up paying 400$ in incidentals and the hotel for 4 nights was nearly 500 $ itself. I would not stay there again, it seemed very expensive for the service and experience I had. I stayed at the Hilton two months prior and the experience was great and for 200$ less.
The hotel was very nice besides. No free wifi and having to pay for parking everyday. :( The hotel charges 45 for valley parking Dailey and that’s the only option for the particular hotel so be mindful.
Too loud too consistently. Had to report neighbors multiple times for noise issues
As a Marriott Bonvoy member I was extremely disappointed in this property. If the nightly rate was more appropriate considering the circumstances and condition of the property, it would have been easier to swallow. Very dissatisfied in ALL aspects, minus the staff, the staff were awesome considering what they are working with. Disrepair, no amenities available and sketchy cleanliness.
Love the tree theme as decor. Very modern. The rooms could use some maintenance such as replacing light bulbs and repairing bathroom fixtures.
All the furniture was outdated it's broke thus the walk-in shower filled up with water like a bathtub room service starts at 10 and you can't get but like six items after 10 whole experience sucked
The staff did not seem to care about the do not start sign on the door then continued walking in on The occupants!! Two time the Occupants were nude and we’re just getting out of the shower
Most courteous staff I have ever encountered. Nice room, great location, free upgrade! Awesome!
The property was very clean. The first room was not what I expected. The bed was old and very worn that you could see the waves in the mattress. I was given another room that was much better. The rooms have no privacy at all . The lighting in poor and the color is
Located in Downtown Atlanta, W Atlanta Downtown is within a 10-minute walk of popular sights such as World of Coca Cola and AmericasMart. This 4.5-star hotel has 237 guestrooms and offers a full-service spa, a health club, and a rooftop terrace.
Buffet breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM. Order from 24-hour room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
All 237 rooms provide iPod docks, minibars, and free newspapers. 37-inch flat-screen TVs come with DVD players and pay movies, and guests can stay connected with WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Laptop-compatible safes, ironing boards, and desks are also available.
Guests staying at W Atlanta Downtown enjoy access to a full-service spa, a health club, and a sauna. Valet parking is available for USD 40 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a rooftop terrace, WiFi in public areas, and a business center.
Good location- within walking distance from the aquarium and Centennial Park. However, since the hotel is located next to the highway, there was a lot of traffic noise at night. We only stayed one night, so it wasn’t that big of a deal. The rooms are kind of dark, and the beds are short lengthwise.
Than you for your feedback.
Thank you for your feedback.
First let me start off by saying that Melissa was a blessing to me and my family❤️ and even though I was extremely upset about the unexpected fees & I had what appeared to be blood on my duvet cover, she handled everything in a timely and professional way.
Thank you for taking the time out to share your feedback. We will be addressing your concerns.
Abundant glass wondows. Lively but loud music in lobby.
Thank you for your feedback. We will be addressing your concerns.
Room and floor smelled like smoke wasnt as clean as I’m use to w hotels being . Stuff was pretty friendly and accommodating but .. for the price the service and experience did not meet my standard .. I will have to stay I did not enjoy the w hotel downtown atl
Thank you for your feedback. We will be addressing your concerns.
Thank you for your feedback.
Personally I did not like the hotel stay. After a certain time you can’t even have water sent to the room or any beverages: which was not explained at check in. Cleaning service keyed into my room twice and while I was there by accident. They do not have any convenience items for purchase such as toothpaste mouth wash etc. I had to ask twice for my room to be cleaned after scheduling a room cleaning slot. The incidentals was charged to me twice because I extended my stay for one night. So I ended up paying 400$ in incidentals and the hotel for 4 nights was nearly 500 $ itself. I would not stay there again, it seemed very expensive for the service and experience I had. I stayed at the Hilton two months prior and the experience was great and for 200$ less.
Thank you for your feedback. Your concerns will be addressed.
Thanks for your feedback.
The hotel was very nice besides. No free wifi and having to pay for parking everyday. :( The hotel charges 45 for valley parking Dailey and that’s the only option for the particular hotel so be mindful.
Thank you for your feedback. We hope to serve you again in the future should your travels bring you back to the Atlanta area.
Good Day. Sorry for any inconvenience. We are looking towards a renovation some time in the future that will help with the darkness.