The check in process was terrible. We came to Atlanta for a concert and only spent one night. My party included three people, and we ended up getting a room with a king size bed and one pull out couch. When we went to the first room it was filthy. We pulled out the couch to find chips, toys, and even a bug. The staff apologized and gave us another room. This time the room was worse. When we pulled out the couch it had old sheets and the mattress was filthy. We went to complain about the room again for them just to tell us "You can't expect it to be that clean" and they went about their day. When we called for room service to get extra sheets to make the pull out bed the person we got on the line was nasty and told us we had to come get them ourselves. Overall it was a horrible experience. I love coming to Atlanta, however; the $220 a night for a room that was filthy was a bit extreme. Not to mention the staffing was horrible, and not willing to handle the problem at hand.
It was nice and clean. The staff was very professional, friendly, informative, and caring. The security helped my sister when she wasn’t feeling well one night. They go above and beyond the call of duty. The location was near every spot I wanted to visit.
Was just there for a night, room was clean and comfy. Great location, very convenient to bars and restaurants. Felt quite safe
The restroom was stinking !
Not in midtown... Its across the freeway from the real city. Its on a weird heavily trafficed corner away from any and everything. There is a sign on the building that cant be seen at night.. I picked this hotel becuase I wanted an outdoor pool during my stay.. Of course the pool did not work. Smh. Stayed for 5 days got brought new towels 1 day. Had to call or go get some every other day of my stay. Bed comforter had a stain on it.... Wont be back. should have paid more for a better hotel
This property is doing nothing to climb out of pandemic mode — no food service, no pool, no housekeeping. The building had a very run down feel and guests stacked garbage in the hall due to a lack of housekeeping.
I was there from a Friday to Sunday and do not have any complaints. It’s in a area that is around a lot.
Just flawless!! Check in was a breeze. The entire hotel was clean and smelling lovely.
nice lobby. cool outdoor pool. My only criticism is it is hard to get into the entrance as is right off the same road which serves as an entrance to the highway.
Great hotel and would stay there again when in the area
The staff was exceptional: friendly, efficient and helpful. They couldn’t be better. The place was clean. The lobby bar/cafe was actually quite pleasant and the food good. I liked this a lot compared to other versions of these in other comparable hotels. Nice touch.
Did not like restaurant, below par for a hotel of this caliber.
Polite, attentive staff gave extra good service especially at the eating area. Very clean with comfortable beds.
I considered my experience excellent until I received an email from the hotel with an invoice attached showing a parking fee which was not mention in the info you provide about this hotel. I do not like hidden fees. It should have been mentioned.
Good location, clean and modern facilities and a friendly and knowledgeable staff.
Located in Midtown within a short walk of Atlantic Station, Sonesta Select Atlanta Midtown is within 2 miles (3 km) of other popular sights such as Atlanta Botanical Garden. This 3-star hotel has 168 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.
This hotel is home to a café and a bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 9:30 AM.
The 168 rooms have an array of amenities, including coffee makers, free local calls, and ironing boards. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include desks and wardrobes or closets. Housekeeping is available on request.
At Sonesta Select Atlanta Midtown, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for USD 22.00 per day. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a terrace.
The check in process was terrible. We came to Atlanta for a concert and only spent one night. My party included three people, and we ended up getting a room with a king size bed and one pull out couch. When we went to the first room it was filthy. We pulled out the couch to find chips, toys, and even a bug. The staff apologized and gave us another room. This time the room was worse. When we pulled out the couch it had old sheets and the mattress was filthy. We went to complain about the room again for them just to tell us "You can't expect it to be that clean" and they went about their day. When we called for room service to get extra sheets to make the pull out bed the person we got on the line was nasty and told us we had to come get them ourselves. Overall it was a horrible experience. I love coming to Atlanta, however; the $220 a night for a room that was filthy was a bit extreme. Not to mention the staffing was horrible, and not willing to handle the problem at hand.
It was nice and clean. The staff was very professional, friendly, informative, and caring. The security helped my sister when she wasn’t feeling well one night. They go above and beyond the call of duty. The location was near every spot I wanted to visit.
Thank you for you feedback
Was just there for a night, room was clean and comfy. Great location, very convenient to bars and restaurants. Felt quite safe
Thank you for your feedback. We are glad you enjoyed your stay.
The restroom was stinking !
Thank you for your feedback.
Not in midtown... Its across the freeway from the real city. Its on a weird heavily trafficed corner away from any and everything. There is a sign on the building that cant be seen at night.. I picked this hotel becuase I wanted an outdoor pool during my stay.. Of course the pool did not work. Smh. Stayed for 5 days got brought new towels 1 day. Had to call or go get some every other day of my stay. Bed comforter had a stain on it.... Wont be back. should have paid more for a better hotel
Thank you for your feedback
This property is doing nothing to climb out of pandemic mode — no food service, no pool, no housekeeping. The building had a very run down feel and guests stacked garbage in the hall due to a lack of housekeeping.
Thank you for your feedback. We are working to re-open the restaurant under our new brand and hope to be open sometime in July. The pool is waiting for the county to complete the annual inspection, as soon as they are here, we will be open. Housekeeping service is absolutely available upon request through the front desk.
I was there from a Friday to Sunday and do not have any complaints. It’s in a area that is around a lot.
Thanks for the review & feedback, glad you enjoyed your weekend with us!
Thank you for the feedback
Thank you for the feedback
Thank you for your feedback. We have taken your experience and shared it with the staff and I sincerely apologize you had to experience this type of behavior and less than perfections in the sleeping rooms.