The room we stayed in had bed bugs. Some of our towels when we got there didn't look like they were washed. If not for those, its perfect. But the bed bugs killed the trip for me.
Great rate for convenient location.
Pool had a bunch of floaties. I had to clean it out myself and lounge chairs were ripped with large holes.
Location ideal for all local amenities, parking free, rooms are big and clean.
I don’t like that they charge $22 nigh fee for parking especially when being a guest.
The room was not ready completely and then they changed the room
After my stay on March 11, I had a $150 charge on my card. I have called the property twice since the to find out what the charge was for and to have it refunded. I still dont know why i was charged and i have not been issued a refund.
I asked for three days to have the heat working in my room. It was never taken care of.
The check in process was terrible. We came to Atlanta for a concert and only spent one night. My party included three people, and we ended up getting a room with a king size bed and one pull out couch. When we went to the first room it was filthy. We pulled out the couch to find chips, toys, and even a bug. The staff apologized and gave us another room. This time the room was worse. When we pulled out the couch it had old sheets and the mattress was filthy. We went to complain about the room again for them just to tell us "You can't expect it to be that clean" and they went about their day. When we called for room service to get extra sheets to make the pull out bed the person we got on the line was nasty and told us we had to come get them ourselves. Overall it was a horrible experience. I love coming to Atlanta, however; the $220 a night for a room that was filthy was a bit extreme. Not to mention the staffing was horrible, and not willing to handle the problem at hand.
It was nice and clean. The staff was very professional, friendly, informative, and caring. The security helped my sister when she wasn’t feeling well one night. They go above and beyond the call of duty. The location was near every spot I wanted to visit.
Was just there for a night, room was clean and comfy. Great location, very convenient to bars and restaurants. Felt quite safe
The restroom was stinking !
Not in midtown... Its across the freeway from the real city. Its on a weird heavily trafficed corner away from any and everything. There is a sign on the building that cant be seen at night.. I picked this hotel becuase I wanted an outdoor pool during my stay.. Of course the pool did not work. Smh. Stayed for 5 days got brought new towels 1 day. Had to call or go get some every other day of my stay. Bed comforter had a stain on it.... Wont be back. should have paid more for a better hotel
This property is doing nothing to climb out of pandemic mode — no food service, no pool, no housekeeping. The building had a very run down feel and guests stacked garbage in the hall due to a lack of housekeeping.
I was there from a Friday to Sunday and do not have any complaints. It’s in a area that is around a lot.
Located in Midtown within a short walk of Atlantic Station, Sonesta Select Atlanta Midtown Georgia Tech is within a mile (2 km) of other popular sights such as Atlanta Botanical Garden. This 3-star hotel has 168 rooms and welcomes guests with a coffee shop/cafe, a 24-hour gym, and free in-room WiFi.
For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 9:30 AM. Get a pick-me-up at the coffee shop/cafe.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free local calls, and ironing boards are other standard amenities. Housekeeping is available on request.
At Sonesta Select Atlanta Midtown Georgia Tech, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for USD 22.00 per night. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a terrace.
The room we stayed in had bed bugs. Some of our towels when we got there didn't look like they were washed. If not for those, its perfect. But the bed bugs killed the trip for me.
Great rate for convenient location.
Thanks for the review & feedback!
Pool had a bunch of floaties. I had to clean it out myself and lounge chairs were ripped with large holes.
Location ideal for all local amenities, parking free, rooms are big and clean.
Thank you for your recent stay with us.
I don’t like that they charge $22 nigh fee for parking especially when being a guest.
Thanks so much for your feedback Linda! We hope to see you again soon.
The room was not ready completely and then they changed the room
Thank you for your feedback.
After my stay on March 11, I had a $150 charge on my card. I have called the property twice since the to find out what the charge was for and to have it refunded. I still dont know why i was charged and i have not been issued a refund.
Hi Patrick, Thank you for your feedback. The $150 is a hold we place on your card for any incidentals you may incur while at the property. The authorization is released automatically after you check out of your room, and usually tale 5-7 business days for the release to be reflected on your account. If you have any more questions/ concerns regarding your stay, feel free to call the property, where we will be happy to assist you.
I asked for three days to have the heat working in my room. It was never taken care of.
Please accept our apologies. We will definitely pass this on to the department manager. I hope on your next stay with us we can provide you exceptional service.
Thank you for your feedback. I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta Select Atlanta Midtown Georgia Tech. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.