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Recent guest reviews

I liked the location of Hotel Indigo in Vinings. Check in was fast and easy. I checked in around 10pm with no wait. I had my dog with me, pets were allowed for an additional $75. The property condition was great except for my room. The shower had hair on both sides of the shower. The bathroom door was rotted and splitting the full length of the bottom of the door. The Hvac was so noisy and rattled the entire night so I had trouble staying asleep. I was only there one night so I did not ask to switch rooms.

This might have been one of the worst hotel experiences I’ve ever had. In fact, it WAS the worst. Where do I start? How about: - There was an empty can of tobacco sitting on the floor next to my bed when I first walked in. I should’ve taken this as a sign. - I requested housekeeping for FOUR straight days and my room never got cleaned. After working 14 hour days, all I wanted to do was walk into a clean comfortable room with fresh towels. Not to be. - The tv gets ‘No Signal’. - The toilet decided not to flush for no apparent reason so I went to Home Depot around the corner to buy a plunger. - Dirty sheets piled in the hall. - Trash bags in the hall. -Oh, and this was a real treat- no refrigerator in the room?! So here I am committed for a 5 night stay buying ice and a cooler for the week. I’m pretty sure Motel 6 provides refrigerators. Terrible facility.

Very clean, nice staff. Beds and pillows were both super soft, felt like you fell into the soft pillows. Couldn’t use key card to get into the side door, had to go through the lobby each time.

BY FAR, one of the qorst hotel expirences i have evwr had! To start, we had to switch rooms because there was a party goinf on next door and i cousnt sleep at 3am! We asked to have our room swiched and when the changed our room change the air was broken and there was a ticking noise that didnt stop! We asked maintenance to come check it out and of course no one ever came. We walked downstairs after an hour of waiting and asked to have the our room changed for the third time!!! We get to the room and the AIR was broken again. It felt like a sauna! I finally grabbed all my things and went downstairs to ask for a refund and booked next door at the Court Yard (which was amazing) NOT EVEN AN APOLOGY! Dont waste your time and money!

The hotel was nice, kids enjoyed the pool and the view of the pool in the back was nice. Our room smelled like cigarette smoke and the bathroom had hairs in the shower and sink which was off-putting. The beds are really hard. The staff was very friendly and they provided us with extra blankets for our baby. The website said they had cribs available, but the front desk...which was someone at the bar...said they didn't have cribs. It was ok, we just had to bring a pack-and-play inside. Parking was very convenient and the food at the on-site restaurant looked good and affordable.

Didn’t receive back my deposit other than that great place and space

Front desk lady was super super sweet and polite.

Great location and lobby. Excellent staff. Restaurant floors and service needs improvement. Need to clean vents in lobby

This is a very nice property in a great area. Room was big, and clean. Hotel staff was very friendly, and helpful. There are plenty of restaurants in the area. I would definitely recommend this property.

Well maintained and clean. Staff was always available for questions.

It was ok. Check in took a minute. Was given complimentary drink

The gentleman that checked me in was very helpful and nice

Paces Ferry Road SE Atlanta GA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour fitness center

Located in Cumberland within 2 miles (3 km) of Cumberland Mall, Hotel Indigo Atlanta - Vinings, an IHG Hotel is within a few miles (5 km) of other popular sights such as The Battery Atlanta. This 160-room, 3.5-star hotel has a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM.


Rooms

All 160 heated rooms provide coffee makers, phones, and ironing boards. 43-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Desks and wardrobes or closets are other standard amenities. Housekeeping is available on request.


Property features

At Hotel Indigo Atlanta - Vinings, an IHG Hotel, guests have access to a 24-hour fitness center, a spa tub, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Mobility Roll-In Shower)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Premier Room, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 2

Guest reviews for Hotel Indigo Atlanta - Vinings, an IHG Hotel

Everyone (23) Couples (5) Family (4)
3
Everyone

I liked the location of Hotel Indigo in Vinings. Check in was fast and easy. I checked in around 10pm with no wait. I had my dog with me, pets were allowed for an additional $75. The property condition was great except for my room. The shower had hair on both sides of the shower. The bathroom door was rotted and splitting the full length of the bottom of the door. The Hvac was so noisy and rattled the entire night so I had trouble staying asleep. I was only there one night so I did not ask to switch rooms.

By on Mar 15, 2021

Review comment responded on Mar 21, 2021

Good Evening-Thank you very much for staying with us and taking the time to share your experiences. I appreciate you sharing your concerns and I apologize for the stay not being 100%. I will work with my team to ensure these issues are taken care of. I hope that we see you again in the near future.

1
Business Business

This might have been one of the worst hotel experiences I’ve ever had. In fact, it WAS the worst. Where do I start? How about: - There was an empty can of tobacco sitting on the floor next to my bed when I first walked in. I should’ve taken this as a sign. - I requested housekeeping for FOUR straight days and my room never got cleaned. After working 14 hour days, all I wanted to do was walk into a clean comfortable room with fresh towels. Not to be. - The tv gets ‘No Signal’. - The toilet decided not to flush for no apparent reason so I went to Home Depot around the corner to buy a plunger. - Dirty sheets piled in the hall. - Trash bags in the hall. -Oh, and this was a real treat- no refrigerator in the room?! So here I am committed for a 5 night stay buying ice and a cooler for the week. I’m pretty sure Motel 6 provides refrigerators. Terrible facility.

By on Feb 22, 2021

Review comment responded on Mar 11, 2021

Good Evening- Thank you very much for staying with us and taking the time to share your experiences. I appreciate you sharing your concerns on your survey and apologize for the stay not being 100%. I will continue to work with my staff as they are empowered to handle situations to minimize any inconvenience and hopefully correct the issue to the best of their ability. I hope that we see you again in the near future knowing we have worked on our short comings.

5
Everyone

By on Feb 19, 2021

Review comment responded on Mar 11, 2021

Good Evening! We truly appreciate you staying with us and taking the time to score your visit. We hope to see you again soon :)

4
Partner Couples

Very clean, nice staff. Beds and pillows were both super soft, felt like you fell into the soft pillows. Couldn’t use key card to get into the side door, had to go through the lobby each time.

By on Dec 18, 2020

Review comment responded on Jan 20, 2021

Good Evening! We are so happy you enjoyed your stay with us and value your feedback and looking into the situation with the door immediately. Please come visit us again soon.

4
Everyone

By on Nov 7, 2020

1
Partner Couples

BY FAR, one of the qorst hotel expirences i have evwr had! To start, we had to switch rooms because there was a party goinf on next door and i cousnt sleep at 3am! We asked to have our room swiched and when the changed our room change the air was broken and there was a ticking noise that didnt stop! We asked maintenance to come check it out and of course no one ever came. We walked downstairs after an hour of waiting and asked to have the our room changed for the third time!!! We get to the room and the AIR was broken again. It felt like a sauna! I finally grabbed all my things and went downstairs to ask for a refund and booked next door at the Court Yard (which was amazing) NOT EVEN AN APOLOGY! Dont waste your time and money!

By , from Tuscaloosa, AL on Sep 27, 2020

Review comment responded on Oct 8, 2020

Please accept my apologies for your experience. We will use your feedback to coach the team and improve. Thanks.

3
Family with small children

The hotel was nice, kids enjoyed the pool and the view of the pool in the back was nice. Our room smelled like cigarette smoke and the bathroom had hairs in the shower and sink which was off-putting. The beds are really hard. The staff was very friendly and they provided us with extra blankets for our baby. The website said they had cribs available, but the front desk...which was someone at the bar...said they didn't have cribs. It was ok, we just had to bring a pack-and-play inside. Parking was very convenient and the food at the on-site restaurant looked good and affordable.

By , from Asheville, NC on Aug 26, 2020

Review comment responded on Aug 26, 2020

Thank you so much for staying Heather. We appreciate your feedback to improve our service and housekeeping.

3
Everyone

Didn’t receive back my deposit other than that great place and space

By on Jul 3, 2020

Review comment responded on Jul 3, 2020

Thanks for staying. Hope to see you, again, soon.

5
Partner Couples Business Business

Front desk lady was super super sweet and polite.

By , from Killeen Texas on Jun 15, 2020

Review comment responded on Jun 15, 2020

I will share your comments, Eddie. Thanks so much!

5
Everyone

By on Jun 7, 2020

Review comment responded on Jun 7, 2020

Thanks for staying. So glad you had a great time. Come back soon.

Hotel Indigo Atlanta - Vinings, an IHG Hotel

2857 Paces Ferry Road SE, Atlanta, GA 30339
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