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Recent guest reviews

I liked some of the workers they had great customer service while others didn’t also they didn’t clean the rooms , I called down a few times and no one ever came.

I liked the view we initially had the 1st night, however the room wreaked of a foul septic smell in the bathroom and their was mold in the bathroom. The view from the room was great but we could not stay in the room and had to request another room. The staff responded quickly and provided us another room and sent maintenance immediately.

The overall experience here was satisfied. Please print and your staff and your teams that are around the hotel. Staff members did not know where to go just to get a water due to having run out of it at your snack counter.

Good service and friendly staff. Close to Aquarium!

The location, the staff and amenities were great. I will definitely stay at this hotel again while visiting Atlanta.The parking is pricey $40 per day, but the staff is very friendly.

It was a great place to stay. Very clean and everyone was nice and helpful.

Good location. Very friendly counter staff. Would stay again.

We liked the room. The room overall couldve been cleaned more thoroughly, there also should be complimentary coffee and tea in the lobby like most hotels do.

We did not get breakfast. But we could walk outside anywhere.

The only downside was they hold a deposit on your card that isn’t stated when booking the reservation. About $35/per day. And there is hardly any street parking near. It was clean. Nice sitting area downstairs and bar. Nice patio.

Free breakfast included with the stay was a big plus!

Its an excwlent hotel and the staff were very attentive and professional. I did have trouble getting somebody on the phone, though. It just rang and rang. Other than that, great facilities, including the pool, and a convenient if not very attractive location.

Very nice and clean! I had an amazing stay! I will definitely be back!

A modern , big room, and bathroom and very good isolation .

The morning breakfast and heated outdoor pool were excellent. Valet parking (only option) was very expensive. Location to area attractions was ideal. Overall a very good stay.

Dirty room, kitchenette has few dishes, no glasses, no pillows or blanket for sofa bed. Staff was nice and location is great, but the room was cramped and not clean.

Staff were AMAZING! The breakfast buffet was an added bonus. Would DEFINITELY recommend this hotel

Marietta Street NW Atlanta GA

Hotel highlights

  • Walking distance to Centennial Olympic Park and Georgia Aquarium
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Located in Downtown Atlanta, Hyatt House Atlanta Downtown is within a 10-minute walk of popular sights such as Centennial Olympic Park and Georgia Aquarium. This 150-room, 3.5-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Get a quick energy boost at the coffee shop/café, or meet other guests at the free manager's reception.


Rooms

All 150 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and wired Internet, along with 42-inch flat-screen TVs and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include microwaves, refrigerators, and coffee makers.


Property features

Built in 2015, the brand new Hyatt House Atlanta Downtown offers an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and laundry facilities.

Room options

Suite, 1 Bedroom, Accessible

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 Bedroom, Accessible

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 1 King Bed with Sofa bed, Accessible

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Guest reviews for Hyatt House Atlanta Downtown

Everyone (19) Couples (2) Family (8)
2
Everyone

I liked some of the workers they had great customer service while others didn’t also they didn’t clean the rooms , I called down a few times and no one ever came.

By on Jun 22, 2020

Review comment responded on Jun 24, 2020

Thank you for your feedback! We apologize for the lack of urgency to provide you with housekeeping service. Unfortunately during the Covid-19 we are not servicing rooms but allowing guest to request bed linen, towels, blankets etc. Next time you stay hopefully this will not be the case. If so, please call the front desk for services.

3
Everyone

By on May 30, 2020

Review comment responded on Jun 3, 2020

Thank you for sharing your feedback with us. We hope to have a second opportunity in the future to provide a much better experience for you. Thank you for staying at the Hyatt House Atlanta Downtown.

4
Family with small children Family

I liked the view we initially had the 1st night, however the room wreaked of a foul septic smell in the bathroom and their was mold in the bathroom. The view from the room was great but we could not stay in the room and had to request another room. The staff responded quickly and provided us another room and sent maintenance immediately.

By on Jan 13, 2020

Review comment responded on Jan 15, 2020

Thank you for sharing your feedback with us. We would like to apologize for your unsatisfactory experience. We will be sure that our engineer team has address the bathroom odor. I can assure you this not a standard at our hotel. It is our hope to have a second opportunity to provide a much better experience for you in the future.

4
Business Business

The overall experience here was satisfied. Please print and your staff and your teams that are around the hotel. Staff members did not know where to go just to get a water due to having run out of it at your snack counter.

By on Jan 7, 2020

Review comment responded on Jan 7, 2020

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

4
Family

Good service and friendly staff. Close to Aquarium!

By on Dec 29, 2019

Review comment responded on Dec 30, 2019

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

4
Family Family

The location, the staff and amenities were great. I will definitely stay at this hotel again while visiting Atlanta.The parking is pricey $40 per day, but the staff is very friendly.

By , from Texas on Nov 29, 2019

Review comment responded on Dec 7, 2019

Thank you for your positive feedback. We appreciate your feedback and we will be sure to share it with our team. Thank you for staying with us and we hope you will visit us again soon.Happy Holidays!!

5
Family

It was a great place to stay. Very clean and everyone was nice and helpful.

By on Nov 21, 2019

Review comment responded on Nov 24, 2019

Thank you for your positive feedback. We are excited to hear that you enjoyed your overall experience. Thank you for staying with us and we hope to see you again soon.

5
Family

Good location. Very friendly counter staff. Would stay again.

By on Nov 11, 2019

Review comment responded on Nov 14, 2019

Thank you for providing us with your positive feedback.We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon. Thank you for staying with us!

4
Everyone

By on Oct 20, 2019

Review comment responded on Nov 4, 2019

Thank you for your feedback regarding your stay with us. We hope to see you again soon.

3
Family with small children

We liked the room. The room overall couldve been cleaned more thoroughly, there also should be complimentary coffee and tea in the lobby like most hotels do.

By on Aug 14, 2019

Review comment responded on Aug 17, 2019

Thank you for sharing your feedback with us regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

Hyatt House Atlanta Downtown

431 Marietta Street NW, Atlanta, GA 30313
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