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Recent guest reviews

Was expecting a lot more from breakfast. It wasn’t a spread that you could feed the family and get going for the day. Coffee and some random eggs and potatoes and there wasn’t much of it. Pool was small. Staff was nice. Rooms layout were nice but sleeper couch was not comfortable.

Everything was good the property was clean and the staff was friendly but to deliver food was very very expensive it was ridiculous

Close to aquarium and the staff couldn't be any more friendly. Food options for breakfast is limited.

Excellent

Too far from six flags

Staff was not friendly. Amenities were not opened when they were suppose to be. Room was not completely cleaned, drinks left in fridge from previous guest and fridge dirty. House keeping never came and they were suppose to come every other day. When I asked about it they said it had to be requested in advance but we did so at check in. They said they would supply the room with new towels & toilet paper (in the mean time) and those were never received.

Love the rooms

It seems like a lot people live here, nothing wrong with that but I prefer guests than residents. It was very loud due to the family living across the hall.

This hotel if your coming from out of town was not as advertised.

The Hotel itself has potential to be nice, however there have clearly been renovations made that are not finished for one, and for two don't seem to make much sense. The walls are paper thin so don't plan on any privacy in your room. Zero enforcement of any kind of smoking rules, people were smoking weed on the patio as well as in rooms and the whole place smelled like a skunk.

If you want convenient hotel to the tourist spots in downtown, this place is it. Right across the street from Aquarium, Coco Cola Center, and so much more. The staff is awesome! Super nice & helpful. Even the valet drivers were pleasant to see each day. With COVID-19, things are different as far housekeeping. They don’t have daily services so you have to trade out towels each day. The full Hyatt buffet we’re typically used to is now pre-packaged with small Jim Dean sausage biscuits, apples, muffins, etc..But seeing how things are with the pandemic, we made the most of it and still appreciated the hotel providing us great service. They have no self parking, only valet parking which is $40/night. I found that to be extremely expensive seeing how they aren’t even parking the car in a covered parking lot. Orbitz previously stated it was free parking. But that’s been recently changed. The room and bathroom were overall clean. The shower door should be replaced as it’s just glass that has gaps and water can easily flood the bathroom floor. My only complaint is that adjutant from the hotel are two nightclubs which from Thursday-Sunday draws a lot of partiers. May not be appropriate to stay with kids as we walked by many people hang around close to the hotel partying & twerking outside (no joke!). We didn’t get a chance to try out the pool because it was packed each day with partiers.

I liked some of the workers they had great customer service while others didn’t also they didn’t clean the rooms , I called down a few times and no one ever came.

I liked the view we initially had the 1st night, however the room wreaked of a foul septic smell in the bathroom and their was mold in the bathroom. The view from the room was great but we could not stay in the room and had to request another room. The staff responded quickly and provided us another room and sent maintenance immediately.

The overall experience here was satisfied. Please print and your staff and your teams that are around the hotel. Staff members did not know where to go just to get a water due to having run out of it at your snack counter.

Good service and friendly staff. Close to Aquarium!

The location, the staff and amenities were great. I will definitely stay at this hotel again while visiting Atlanta.The parking is pricey $40 per day, but the staff is very friendly.

Marietta Street NW Atlanta GA

Hotel highlights

  • Walking distance to Centennial Olympic Park and Georgia World Congress Center
  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Bar/lounge

Located in Downtown Atlanta, Hyatt House Atlanta Downtown is within a 10-minute walk of popular sights such as Centennial Olympic Park and World of Coca Cola. This 150-room, 3.5-star aparthotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

Each apartment is air-conditioned and features a sitting area. A 42-inch flat-screen TV comes with pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a microwave, a refrigerator, and a coffee maker.


Property features

Built in 2015, the brand new Hyatt House Atlanta Downtown offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 40 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and a terrace.

Room options

Suite, 1 Bedroom, Accessible

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 Bedroom, Accessible

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 1 King Bed with Sofa bed, Accessible

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Guest reviews for Hyatt House Atlanta Downtown

Everyone (11) Couples (3) Family (12)
3
Family

Was expecting a lot more from breakfast. It wasn’t a spread that you could feed the family and get going for the day. Coffee and some random eggs and potatoes and there wasn’t much of it. Pool was small. Staff was nice. Rooms layout were nice but sleeper couch was not comfortable.

By on Jun 10, 2022

Review comment responded on Jun 21, 2022

Thank you for your feedback!

4
Family with small children

Everything was good the property was clean and the staff was friendly but to deliver food was very very expensive it was ridiculous

By on Apr 10, 2022

Review comment responded on Apr 18, 2022

Thank you for your feedback!

4
Everyone

By on Oct 16, 2021

5
Family with small children

Close to aquarium and the staff couldn't be any more friendly. Food options for breakfast is limited.

By on Sep 9, 2021

4
Family

Excellent

By on Aug 29, 2021

2
Family

Too far from six flags

By on May 24, 2021

2
Friends

Staff was not friendly. Amenities were not opened when they were suppose to be. Room was not completely cleaned, drinks left in fridge from previous guest and fridge dirty. House keeping never came and they were suppose to come every other day. When I asked about it they said it had to be requested in advance but we did so at check in. They said they would supply the room with new towels & toilet paper (in the mean time) and those were never received.

By on May 24, 2021

5
Everyone

Love the rooms

By on May 21, 2021

5
Everyone

By on May 12, 2021

5
Everyone

By on May 10, 2021

Hyatt House Atlanta Downtown

431 Marietta Street NW, Atlanta, GA 30313
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