First someone tried breaking into my car. Didn’t no I was in my car second Front desk people was SUPER RACIST! They were upset because I asked to change rooms due to the fact the A/C unit was making a noise said I came down to much and end up calling the police on me for the simple fact that once hey changed me rooms I forgot a couple items in the old room. I was a paying customer and got treated like I was a second call citizen. Embarrassed humiliated just because I forgot a couple items. I will never return to this location EVER AGAIN!!!!! Luckily I recorded the entire ordeal. I will put you guys on social media.
The property was very professional and appealing. As you walk inside also very appealing. As it is Covid-19 virus time alot of things are not approved in the hospitality industry right now and regardless of that the service was not available for room cleaning each day and personal items such as toilet paper wasn't available we had to looking for items as needed.. the elevator could use some attention also. Other than that the little fridge was not cold enough.
comfortable hotel in the nice area. warm fireplace in the lobby. relaxing pool area.
I arrived late and it was efficient and the breakfast coupon was a real plus!
Asked to change room from elevator. A lot of business persons that decided to have their nightly pow wow at the hallway. Was declined. I asked the guy who checked me out the following day how many empties they had. 3 empty rooms.
Comfortable, clean, and a friendly staff. Would highly recommend.
The hotel is located in a nice area. easy access to shopping and restaurants as well a to expressways for access throughout the Atlanta Area
Room was comfy and clean but was in need of some repairs.
Location was convenient, staff was very accommodating, but facility left something to be desired. Carpet was pulling up against the wall in my room, which was disappointing for the nightly rate.
Hotel was one of the best experiences we have had. I had a sick child and they let us check in early.
Great and very cleanhotel. Definitely recommend to a friend.
We had a family emergency come up and had to make a trip to town. The hotel staff could not have been nicer and the room was great.
The hotel was nice and easy to find. The Staff was very friendly and helpful. Very easy access to Hospitals in the area, which was my reason for staying here.
We arrived late at night and checked out at 10 AM but while the stay was brief it was certainly comfortable and enjoyable. The staff was very helpful and the food was good. We particularly liked the location as it was very close to the Indian Embassy which is where we needed to go.
Hotel was very nice and well priced through a travel website. Went to an event in midtown area and it was a hike to get back.
I was pleased with the friendly employees. They were quick to help us with anything we needed. The room was quite neat and clean and the bed so very comfortable. An overall great experience. I will stay there again when I'm in that area!
Property was Very clean, it even smells clean The pool area was definitely a plus The room was very spacious and CLEAN! The only drawback is that the cleaning staff could be more quite.
Checked in then went out to dinner. Upon are return my wife asked me to turn on the air conditioning. Not realizing it was not working properly we went to bed. My wife did not sleep well at all and when I awoke in the morning it was warm and humid in our room. We reported it to the staff but other then a "so sorry" there did not seem to be much concern for our discomfort. We had to get ready for the airport and did not not have time to ask for a room change. Also, room did not have refrigerator.
During our recent trip to Atlanta, we chose this hotel in part because it offered shuttle service to a "nearby" MARTA train station and we planned to use public transit to get around town. We double-checked this shuttle service before going to make sure we could picked up at the station with our luggage. Once we arrived and called the hotel, we were told the stuttle did not run on weekends. We arrived on a Saturday. The hotel is located by a large mall with many chain restaurants but NOTHING in walking distance. We learned it is primarily a business hotel for those with meetings at nearby corporations. Our room was plesant and with the miscommunication about transportation we were upgraded to the conceiergr floor. All in all, I would not stay here without a car.
Sheraton Atlanta Perimeter North Hotel places you within 2 miles (3 km) of Perimeter Mall and Art Institute of Atlanta. This 3.5-star hotel has 142 guestrooms and offers free in-room WiFi, free self parking, and a conference center.
Sheraton Atlanta Perimeter North Hotel's 142 air-conditioned rooms provide iPod docks, coffee makers, and safes. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Ironing boards and desks are other standard amenities. Housekeeping is available on request.
Sheraton Atlanta Perimeter North Hotel features free WiFi in public areas, a conference center, and a computer station. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and an ATM.
First someone tried breaking into my car. Didn’t no I was in my car second Front desk people was SUPER RACIST! They were upset because I asked to change rooms due to the fact the A/C unit was making a noise said I came down to much and end up calling the police on me for the simple fact that once hey changed me rooms I forgot a couple items in the old room. I was a paying customer and got treated like I was a second call citizen. Embarrassed humiliated just because I forgot a couple items. I will never return to this location EVER AGAIN!!!!! Luckily I recorded the entire ordeal. I will put you guys on social media.
Dear Marquese, Many thanks for your feedback. We sincerely apologize for what you experienced as mentioned in your feedback – we are so surprised and concerned, and we can assure you that this is nowhere near the high level of service we typically provide. We’ve addressed these issues with the concerned department to investigate what may have caused this unfortunate exception to our normal levels of hospitality, and we can promise that prompt improvements will be made based on your feedback. You can be rest assured that we will follow-up on your concerns and take the immediate necessary steps to help us serve you better and will continue to maintain the standards our valued guests have come to expect from us. We appreciate your efforts to let us know about your experience. Please allow us to elevate your experience and show you the brighter side of the business next time. Sincerely, Ava Smith Guest Relations Manager
The property was very professional and appealing. As you walk inside also very appealing. As it is Covid-19 virus time alot of things are not approved in the hospitality industry right now and regardless of that the service was not available for room cleaning each day and personal items such as toilet paper wasn't available we had to looking for items as needed.. the elevator could use some attention also. Other than that the little fridge was not cold enough.
Thank you for your feedback.
comfortable hotel in the nice area. warm fireplace in the lobby. relaxing pool area.
Dear guest, I thank you for taking the time to rate us 4 out of 5 stars. We are very happy that you found the location of our facility in a nice area, with comfortable rooms, kept yourself warm at the lobby fireplace and relaxed at the pool area. If could let us know what was was missing for you to rate us with a 5 star rating, that would be greatly appreciated. I hope that you visit us again soon and look forward to earning a 5 star review. Sincerely, Ava Smith Guest Relations Manager
I arrived late and it was efficient and the breakfast coupon was a real plus!
Dear guest, I thank you for taking time to write a very positive review on your recent stay at our hotel and we appreciate you rating our hotel with 5 stars. I am pleased that you had a pleasant time and found our facility clean and tidy, liked our comfortable rooms with big windows and enjoyed the breakfast items. We are committed to provide you with an excellent hotel experience. Thanks once again for your positive comments and we look forward to you visiting us again, soon. Regards, Ava Smith Guest Relations Manager
Asked to change room from elevator. A lot of business persons that decided to have their nightly pow wow at the hallway. Was declined. I asked the guy who checked me out the following day how many empties they had. 3 empty rooms.
Dear Donnie, I really appreciate you taking the time to share your experience during your stay at our Sheraton Atlanta Perimeter North. I want to personally apologize for the noise, outside the room, that disturbed your stay. On investigating, we understand the disturbing sounds were of our other valued guests and I regret the disturbance caused to you. You can also be assured that we will follow-up on your request, being declined, for change in room. This matter has been addressed to our management for disciplinary action. I hope the remainder of your stay was enjoyable. Please stay with us again soon so that we can demonstrate our commitment to your comfort and look to having the opportunity to restore your confidence in our hotel in the near future. Regards, Ava Smith Guest Relations Manager
Comfortable, clean, and a friendly staff. Would highly recommend.
Thank you very much for your review!
The hotel is located in a nice area. easy access to shopping and restaurants as well a to expressways for access throughout the Atlanta Area
Dear Diz, We are glad you had a very comfortable and enjoyable stay with us. Hope you took great advantage of the amenities provided and are glad you found our location suitable for various reasons. We hope to see you soon again! Regards, Ava Smith Guest Relations Manager.
Room was comfy and clean but was in need of some repairs.
Location was convenient, staff was very accommodating, but facility left something to be desired. Carpet was pulling up against the wall in my room, which was disappointing for the nightly rate.
Thank you for your positive feedback.