The hotel was extremely humid and had a weird smell. Hallways were hot and muggy on the 2nd floor which caused paint to chip and peal on the walls. Major HVAC issues..
Dirty and I left and they refused to give me a refund. Why would you want me to revise my truth. i refused to revise so dont ask again or ill sue you for asking me to do that
First someone tried breaking into my car. Didn’t no I was in my car second Front desk people was SUPER RACIST! They were upset because I asked to change rooms due to the fact the A/C unit was making a noise said I came down to much and end up calling the police on me for the simple fact that once hey changed me rooms I forgot a couple items in the old room. I was a paying customer and got treated like I was a second call citizen. Embarrassed humiliated just because I forgot a couple items. I will never return to this location EVER AGAIN!!!!! Luckily I recorded the entire ordeal. I will put you guys on social media.
The property was very professional and appealing. As you walk inside also very appealing. As it is Covid-19 virus time alot of things are not approved in the hospitality industry right now and regardless of that the service was not available for room cleaning each day and personal items such as toilet paper wasn't available we had to looking for items as needed.. the elevator could use some attention also. Other than that the little fridge was not cold enough.
comfortable hotel in the nice area. warm fireplace in the lobby. relaxing pool area.
I arrived late and it was efficient and the breakfast coupon was a real plus!
Asked to change room from elevator. A lot of business persons that decided to have their nightly pow wow at the hallway. Was declined. I asked the guy who checked me out the following day how many empties they had. 3 empty rooms.
Comfortable, clean, and a friendly staff. Would highly recommend.
The hotel is located in a nice area. easy access to shopping and restaurants as well a to expressways for access throughout the Atlanta Area
Room was comfy and clean but was in need of some repairs.
Location was convenient, staff was very accommodating, but facility left something to be desired. Carpet was pulling up against the wall in my room, which was disappointing for the nightly rate.
Hotel was one of the best experiences we have had. I had a sick child and they let us check in early.
Great and very cleanhotel. Definitely recommend to a friend.
We had a family emergency come up and had to make a trip to town. The hotel staff could not have been nicer and the room was great.
The hotel was nice and easy to find. The Staff was very friendly and helpful. Very easy access to Hospitals in the area, which was my reason for staying here.
We arrived late at night and checked out at 10 AM but while the stay was brief it was certainly comfortable and enjoyable. The staff was very helpful and the food was good. We particularly liked the location as it was very close to the Indian Embassy which is where we needed to go.
Hotel was very nice and well priced through a travel website. Went to an event in midtown area and it was a hike to get back.
I was pleased with the friendly employees. They were quick to help us with anything we needed. The room was quite neat and clean and the bed so very comfortable. An overall great experience. I will stay there again when I'm in that area!
Property was Very clean, it even smells clean The pool area was definitely a plus The room was very spacious and CLEAN! The only drawback is that the cleaning staff could be more quite.
Located in Sandy Springs, Sheraton Atlanta Perimeter North Hotel is within 2 miles (3 km) of sights such as Perimeter Mall and Art Institute of Atlanta. This 3.5-star hotel has 142 guestrooms and offers free in-room WiFi, free self parking, and a conference center.
For your convenience, a buffet breakfast is served for a fee from 6:30 AM to 10:00 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include iPod docks, coffee makers, and safes. Housekeeping is available on request.
Sheraton Atlanta Perimeter North Hotel features free WiFi in public areas, a conference center, and a computer station. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include express check-in, express check-out, and a terrace.
The hotel was extremely humid and had a weird smell. Hallways were hot and muggy on the 2nd floor which caused paint to chip and peal on the walls. Major HVAC issues..
Dirty and I left and they refused to give me a refund. Why would you want me to revise my truth. i refused to revise so dont ask again or ill sue you for asking me to do that
Dear Guest, Thank you for staying with us and for sharing your experience. We are sorry to learn that your stay with us did not fully meet your expectations. We want you to know that the feedback we receive are taken very seriously and we will promptly address your comments and concerns with the appropriate departments for an immediate review and to assist with further improvements. We value all our guests and it is our ultimate goal that everyone leaves the hotel satisfied and we apologize the shortfalls you might have had during your stay. We value your patronage and we hope that you will afford us the chance to warmly welcome you back for a stay that is uniquely memorable for all the right reasons. Regards, Ava Smith Guest Relations Manager
Thank you for your positive feedback.
First someone tried breaking into my car. Didn’t no I was in my car second Front desk people was SUPER RACIST! They were upset because I asked to change rooms due to the fact the A/C unit was making a noise said I came down to much and end up calling the police on me for the simple fact that once hey changed me rooms I forgot a couple items in the old room. I was a paying customer and got treated like I was a second call citizen. Embarrassed humiliated just because I forgot a couple items. I will never return to this location EVER AGAIN!!!!! Luckily I recorded the entire ordeal. I will put you guys on social media.
Dear Marquese, Many thanks for your feedback. We sincerely apologize for what you experienced as mentioned in your feedback – we are so surprised and concerned, and we can assure you that this is nowhere near the high level of service we typically provide. We’ve addressed these issues with the concerned department to investigate what may have caused this unfortunate exception to our normal levels of hospitality, and we can promise that prompt improvements will be made based on your feedback. You can be rest assured that we will follow-up on your concerns and take the immediate necessary steps to help us serve you better and will continue to maintain the standards our valued guests have come to expect from us. We appreciate your efforts to let us know about your experience. Please allow us to elevate your experience and show you the brighter side of the business next time. Sincerely, Ava Smith Guest Relations Manager
The property was very professional and appealing. As you walk inside also very appealing. As it is Covid-19 virus time alot of things are not approved in the hospitality industry right now and regardless of that the service was not available for room cleaning each day and personal items such as toilet paper wasn't available we had to looking for items as needed.. the elevator could use some attention also. Other than that the little fridge was not cold enough.
Thank you for your feedback.
comfortable hotel in the nice area. warm fireplace in the lobby. relaxing pool area.
Dear guest, I thank you for taking the time to rate us 4 out of 5 stars. We are very happy that you found the location of our facility in a nice area, with comfortable rooms, kept yourself warm at the lobby fireplace and relaxed at the pool area. If could let us know what was was missing for you to rate us with a 5 star rating, that would be greatly appreciated. I hope that you visit us again soon and look forward to earning a 5 star review. Sincerely, Ava Smith Guest Relations Manager
I arrived late and it was efficient and the breakfast coupon was a real plus!
Dear guest, I thank you for taking time to write a very positive review on your recent stay at our hotel and we appreciate you rating our hotel with 5 stars. I am pleased that you had a pleasant time and found our facility clean and tidy, liked our comfortable rooms with big windows and enjoyed the breakfast items. We are committed to provide you with an excellent hotel experience. Thanks once again for your positive comments and we look forward to you visiting us again, soon. Regards, Ava Smith Guest Relations Manager
Asked to change room from elevator. A lot of business persons that decided to have their nightly pow wow at the hallway. Was declined. I asked the guy who checked me out the following day how many empties they had. 3 empty rooms.
Dear Donnie, I really appreciate you taking the time to share your experience during your stay at our Sheraton Atlanta Perimeter North. I want to personally apologize for the noise, outside the room, that disturbed your stay. On investigating, we understand the disturbing sounds were of our other valued guests and I regret the disturbance caused to you. You can also be assured that we will follow-up on your request, being declined, for change in room. This matter has been addressed to our management for disciplinary action. I hope the remainder of your stay was enjoyable. Please stay with us again soon so that we can demonstrate our commitment to your comfort and look to having the opportunity to restore your confidence in our hotel in the near future. Regards, Ava Smith Guest Relations Manager
Comfortable, clean, and a friendly staff. Would highly recommend.
Thank you very much for your review!
The hotel is located in a nice area. easy access to shopping and restaurants as well a to expressways for access throughout the Atlanta Area
Dear Diz, We are glad you had a very comfortable and enjoyable stay with us. Hope you took great advantage of the amenities provided and are glad you found our location suitable for various reasons. We hope to see you soon again! Regards, Ava Smith Guest Relations Manager.
Dear Guest, Thank you for staying with us and for sharing your experience. We hope that you enjoyed your overall stay with us. We are sorry to learn that your stay with us did not fully meet your expectations. We want you to know that the feedback we receive are taken very seriously and we will promptly address your comments and concerns with the appropriate departments for an immediate review and to assist with further improvements. We value all our guests and it is our ultimate goal that everyone leaves the hotel satisfied and we apologize the shortfalls you had during your stay. We appreciate your patronage and we hope that you will afford us the chance to warmly welcome you back for a stay that is uniquely memorable for all the right reasons. Sincerely, Ava Smith Guest Relations Manager