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Hyatt Regency Atlanta Downtown

4.0 out of 5.0

Recent guest reviews

My friend and I had booked this hotel thinking that because of the price it would be very calm and relaxing. But it was just the opposite. They had some filming crew there that had their things everywhere in the hotel, things were blocked from the guests, we had drones flying outside our rooms in the middle of the night. Had we been aware that this was going on we definitely would not have stayed here. To say that our trip was ruined would be an understatement. And the fact that a company such as the Hyatt would inconvenience their guests and not inform them about this was very frustrating. If you're paying hundreds of dollars to stay in a hotel, you want to be accomadated, and you shouldn't have to deal with something like this. We were very disappointed and will not be staying here again.

This is a very nice hotel in the heart of downtown Atlanta. The room was very clean, the facilities modern and up-to-date, the staff friendly. Although check-in is at 4:00 pm, I arrived at 7:30 am, and was able to check in almost immediately. My 3-night stay was very pleasant, and I wouldn't hesitate to stay here again the next time I'm in Atlanta.

A well managed hotel, with service oriented staff and a very nice property. Being the hotel right downtown, and on the 6uth floor street side, however, was noisy and hard to get a good night sleep...

The hotel was beautiful. The staff was very friendly and pleasant. However, the hotel was under construction. When we arrived, we could not nap because of the loud drilling happening 10 floors below us and echoing through the elevator shafts up to our floor. We were then woken up early from constant hammering. Was absolutely awful. They did not even warn us that the place was under construction when booking or when we checked in, nor were we accommodated for the experience.

Hotel nice. Breakfast not included- this practice is customer unfriendly.

Good and comfortable wonderful service very big nice bar staff

Incredible stay...close to everything...coca-cola, CNN within walking distance

Great rooms with friendly people.. they saved my weekend get place will be back.

Great location to the museums and park. Great time at hotel bar and restaurant when it was cold and rainy they put on the game for us and served great drinks.

This hotel was accessible to all of the major sights downtown. The rooms are clean and modern.

Beware of parking but everything else was as described- pool is seasonal so it was closed

The reception girl are rud and they charge for parking which is the first time I pay for car parking

Hotel is placed in a good location, however is not worth the money.

Stayed in the radius tower. TV was at a weird viewing angle from the bed, no fridge or microwave in the room which is annoying. No vending machine on the floor (6th floor). Staff was slow to bring towels, extra pillows etc. Bathroom was small and no counter space. However, not going to judge any of these things to harshly because when you’re traveling on vacation, you’re out of th room most of the time so it’s possible to deal with slight problems, which I did. Bed was comfortable enough, hotel connects direclty to the Marta and a shopping center, and there are other stores/restaurants around in walking distance. You can also eat at the hotel’s restaurants if you want without going outside. Front desk was friendly, as was concierge. I wouldn’t stay here again most likely because downtown is kind of boring, but I’d recommend this hotel if you need to stay downtown.

Great location but linen and towels are stained. Rooms are small. Service great

Location ia good, in downtown. Room was clean, we njoyed our stay.

When I checked into my room, I was greeted by broken glass in the entryway. After calling guest services someone did come to the room and sweep it up. Recency Club is a joke!! Breakfast is very simple at best! The breakfast served for the hotel in Sway is absolutely better!! Crazy, right?! Not only did Valet increase prices per night, but we waited almost 45 mins post check out to actually receive our car to leave. Thank goodness we weren't trying to catch a flight!! People were just coming down to valet area and their vehicle came immediately. It was such a large crowd of angry people waiting 20 min. +

This hotel has a tunnel that you can walk to and get plenty of food and get to the train station in about 4 minutes or less parking is quite expensive though so if you don't have a car don't get one apart there 40 bucks a night or Park a block away for 20 bucks a night

The last two visits to Atlanta we were unable to book this hotel. We were so lucky to get a room during our recent trip. We went to Walker Stalker Con which was super close! From the moment you step into The Hyatt, you are treated with care and respect. The staff is amazing, friendly, helpful, and knows what they are doing. We had so many problems at the last two hotels we stayed in while in ATL. We will always try to get the Hyatt. It is simply the best!

The staff was friendly and the hotel was beautiful. The room was spacious and very nice. The complimentary fruit and water was a nice touch as well.

265 Peachtree St NE Atlanta GA

Hotel highlights

  • Walking distance to Centennial Olympic Park and World of Coca Cola
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Atlanta, Hyatt Regency Atlanta Downtown is within a 10-minute walk of popular sights such as Centennial Olympic Park and World of Coca Cola. This 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. Centrally located in Atlanta, the hotel is also a short walk from Georgia Aquarium and Philips Arena.


Dining

Enjoy a leisurely bite to eat at Sway, the hotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee each morning from 6 AM to 10 AM.


Rooms

The rooms are air-conditioned and have an array of amenities, including iPod docks, refrigerators, and coffee makers. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Safes, phones, and ironing boards are other standard amenities.


Property features

At Hyatt Regency Atlanta Downtown, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 40 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 41 meeting rooms, conference space, and a business center.

Room options

Room, 2 Double Beds

Full 2 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 4

Suite (CROWN)

King 1 | Full 2 | Sleeps 4

Room, 2 Double Beds, Accessible, Bathtub

Full 2 | Sleeps 4

Guest reviews for Hyatt Regency Atlanta Downtown

Everyone (67) Business (90) Couples (84) Family (44) Other (34) Friends (24)
2

very disappointed

Everyone

My friend and I had booked this hotel thinking that because of the price it would be very calm and relaxing. But it was just the opposite. They had some filming crew there that had their things everywhere in the hotel, things were blocked from the guests, we had drones flying outside our rooms in the middle of the night. Had we been aware that this was going on we definitely would not have stayed here. To say that our trip was ruined would be an understatement. And the fact that a company such as the Hyatt would inconvenience their guests and not inform them about this was very frustrating. If you're paying hundreds of dollars to stay in a hotel, you want to be accomadated, and you shouldn't have to deal with something like this. We were very disappointed and will not be staying here again.

By on May 16, 2018

Review comment responded on May 21, 2018

We're so very sorry to hear that your customer service experience was not up to our standards. We have let our team know. Please accept our apologies and we do hope you'll stay with us again.

5
Everyone

This is a very nice hotel in the heart of downtown Atlanta. The room was very clean, the facilities modern and up-to-date, the staff friendly. Although check-in is at 4:00 pm, I arrived at 7:30 am, and was able to check in almost immediately. My 3-night stay was very pleasant, and I wouldn't hesitate to stay here again the next time I'm in Atlanta.

By , from Oakland, CA on May 16, 2018

Review comment responded on May 17, 2018

Patt, thx. so much for choosing us. We're so glad you enjoyed your stay. Please do come back and stay with us again the next time you're in Atlanta!

3

a centrally located hotel

Everyone

A well managed hotel, with service oriented staff and a very nice property. Being the hotel right downtown, and on the 6uth floor street side, however, was noisy and hard to get a good night sleep...

By , from Florida on May 7, 2018

Review comment responded on May 7, 2018

Tom, thx. so much for your comments. We apologize for an inconvenience during your stay. We've passed them on to our team. So glad you were able to enjoy the rest of your time with us, and Polaris, our revolving restaurant. Please come back again, soon!

2

hotel was under construction.

Everyone

The hotel was beautiful. The staff was very friendly and pleasant. However, the hotel was under construction. When we arrived, we could not nap because of the loud drilling happening 10 floors below us and echoing through the elevator shafts up to our floor. We were then woken up early from constant hammering. Was absolutely awful. They did not even warn us that the place was under construction when booking or when we checked in, nor were we accommodated for the experience.

By on Apr 27, 2018

4
Everyone

Hotel nice. Breakfast not included- this practice is customer unfriendly.

By on Apr 14, 2018

Review comment responded on Apr 17, 2018

Thanks for staying with us. Though we do not include a complimentary breakfast for guests, our signature restaurant Sway is a great option for meeting your breakfast needs.

5
Everyone

Good and comfortable wonderful service very big nice bar staff

By on Apr 1, 2018

Review comment responded on Apr 3, 2018

Mia, we hope to welcome you back, soon.

5

awesome location! close to everything that matters

Everyone

Incredible stay...close to everything...coca-cola, CNN within walking distance

By , from Texas on Mar 14, 2018

Review comment responded on Apr 3, 2018

Kevin, thanks for choosing Hyatt Regency Atlanta. Our hotel is conveniently located within walking distance of numerous restaurants, bars, attractions and more. Come back, soon.

5
Everyone

Great rooms with friendly people.. they saved my weekend get place will be back.

By on Mar 5, 2018

Review comment responded on Apr 17, 2018

We're happy to hear that you enjoyed your stay with us. Safe travels and come back, soon.

5

nice hotel with great staff and great hotel bar.

Everyone

Great location to the museums and park. Great time at hotel bar and restaurant when it was cold and rainy they put on the game for us and served great drinks.

By , from chicago on Mar 4, 2018

Review comment responded on Apr 17, 2018

Tony, we're happy to hear you enjoyed your time with us and found our amenities to be exactly what you were looking for during your travels. We hope to welcome you back, soon.

4
Everyone

This hotel was accessible to all of the major sights downtown. The rooms are clean and modern.

By , from Henrietta, Mo. on Feb 26, 2018