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Courtland Grand Hotel, Trademark Collection by Wyndham

4.0 star property

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Photo gallery for Courtland Grand Hotel, Trademark Collection by Wyndham

Indoor pool, a heated pool, open 7:00 AM to 10:00 PM, sun loungers
Exterior
Exterior
Premium bedding, in-room safe, desk, soundproofing
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
165 Courtland Street NE, Atlanta, GA, 30303
  • Place, Georgia State University
    ‪2 min walk‬
  • Place, Centennial Olympic Park
    ‪11 min walk‬
  • Place, State Farm Arena
    ‪15 min walk‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Tub w/Grab Bars)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Tub w/Grab Bars)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Hearing/Mobility, Roll-in Shwr)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible, Non Smoking (Hearing/Mobility, Roll-in Shwr)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing/Mobility, Roll-in Shwr)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Hearing/Mobility, Roll-in Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

7.0 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(91 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(61 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(92 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Corner

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Queen Beds, Non Smoking, Corner

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Non Smoking, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Executive Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

Premium bedding, in-room safe, desk, soundproofing

Executive Suite, 1 King Bed, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking (Hospitality)

Premium bedding, in-room safe, desk, soundproofing

Suite, Non Smoking (Hospitality)

  • Sleeps 3
  • 1 Twin Murphy Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area | 48-inch LED TV with cable channels, pay movies

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(100 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(82 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Pool View

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Two Double Beds With Pool View-non-smoking

Premium bedding, in-room safe, desk, soundproofing

Two Double Beds With Pool View-non-smoking

  • Sleeps 4

View all photos for Queen Room With Roll-in Shower-mobility/hearing Accessible-non-smoking

Premium bedding, in-room safe, desk, soundproofing

Queen Room With Roll-in Shower-mobility/hearing Accessible-non-smoking

  • Sleeps 2

View all photos for Executive King Suite-Non-Smoking

Premium bedding, in-room safe, desk, soundproofing

Executive King Suite-Non-Smoking

  • Sleeps 4

View all photos for 2 Double Beds,hearing Accessible Room,non-smoking

Designer toiletries, hair dryer, bathrobes, towels

2 Double Beds,hearing Accessible Room,non-smoking

  • Sleeps 4

View all photos for 1 Queen Bed,Mobility/Hearing Accessible Room,Bathtub W/Grab Bars,Non-Smoking

Premium bedding, in-room safe, desk, soundproofing

1 Queen Bed,Mobility/Hearing Accessible Room,Bathtub W/Grab Bars,Non-Smoking

  • Sleeps 2

2 Double Beds,Mobility/Hearing Access Room,Bathtub W/Grab Bars,Non-Smoking

  • Sleeps 4

View all photos for Two Double Beds-Non-Smoking

Designer toiletries, hair dryer, bathrobes, towels

Two Double Beds-Non-Smoking

  • Sleeps 4

View all photos for 2 Full Beds,Mobility/Hearing Accessible Room,Roll-in Shower,Non-Smoking

Designer toiletries, hair dryer, bathrobes, towels

2 Full Beds,Mobility/Hearing Accessible Room,Roll-in Shower,Non-Smoking

  • Sleeps 4

View all photos for Corner Suite With Two Queen Beds-non-smoking

Premium bedding, in-room safe, desk, soundproofing

Corner Suite With Two Queen Beds-non-smoking

  • Sleeps 4

View all photos for King Corner Suite-Non-Smoking

Premium bedding, in-room safe, desk, soundproofing

King Corner Suite-Non-Smoking

  • Sleeps 3

View all photos for 1 King Bed Non Smoking

Premium bedding, in-room safe, desk, soundproofing

1 King Bed Non Smoking

  • Sleeps 2

View all photos for Deluxe Room with Two Queen Beds Non-Smoking

Designer toiletries, hair dryer, bathrobes, towels

Deluxe Room with Two Queen Beds Non-Smoking

  • Sleeps 4

View all photos for 1 Queen Bed Non Smoking

Premium bedding, in-room safe, desk, soundproofing

1 Queen Bed Non Smoking

  • Sleeps 2

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

Designer toiletries, hair dryer, bathrobes, towels

Executive Suite, 1 King Bed, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

  • Sleeps 4

View all photos for Presidential King Suite-Non-Smoking

Designer toiletries, hair dryer, bathrobes, towels

Presidential King Suite-Non-Smoking

  • Sleeps 5

View all photos for 1 Murphy Bed, Hospitality Suite, Non-Smoking

Designer toiletries, hair dryer, bathrobes, towels

1 Murphy Bed, Hospitality Suite, Non-Smoking

  • Sleeps 3

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 3

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About the neighborhood

Atlanta

Located in Downtown Atlanta, Courtland Grand Hotel, Trademark Collection by Wyndham is a leisurely stroll from popular sights such as Centennial Olympic Park and World of Coca-Cola. This 763-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Georgia State University - 2 min walk - 0.1 miles
  • Centennial Olympic Park - 11 min walk - 0.6 miles
  • World of Coca-Cola - 14 min walk - 0.8 miles
  • State Farm Arena - 15 min walk - 0.8 miles
  • Georgia Aquarium - 17 min walk - 0.9 miles

Getting around

  • Peachtree Center Station - 5 min walk
  • Atlanta Peachtree Station - 13 min drive
  • Atlanta, GA (FTY-Fulton County) - 19 min drive

Restaurants

  • ‪Checkers - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Trader Vic's - ‬4 min walk
  • ‪Pulse - ‬4 min walk
  • ‪Metro Cafe Diner - ‬4 min walk

About this property

Courtland Grand Hotel, Trademark Collection by Wyndham

Courtland Grand Hotel, Trademark Collection by Wyndham features an indoor pool, a gym, and meeting rooms. Valet parking is available for USD 60 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and 48-inch LED TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other standard amenities include refrigerators, coffee makers, and laptop-compatible safes. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 60 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Courtland Grand Café
  • Fandangles Bar

Things to do

  • Gym
  • Heated pool
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 55 meeting rooms
  • Computer station
  • Conference center (99,760 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1965
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • 1 total (70 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 27.23 per accommodation, per night
  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 5 to 30 for adults, and USD 5 to 30 for children
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atlanta Downtown Sheraton
Sheraton Atlanta Downtown
Sheraton Hotel Atlanta Downtown
Sheraton Atlanta Downtown Hotel
Sheraton Atlanta
Atlanta Sheraton
Sheraton Atlanta Hotel
Courtland Grand Hotel Trademark Collection by Wyndham
Courtland Grand Hotel, Trademark Collection by Wyndham Hotel
Courtland Grand Hotel, Trademark Collection by Wyndham Atlanta

Frequently asked questions

Is free cancellation available at Courtland Grand Hotel, Trademark Collection by Wyndham?

Courtland Grand Hotel, Trademark Collection by Wyndham provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Courtland Grand Hotel, Trademark Collection by Wyndham?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Courtland Grand Hotel, Trademark Collection by Wyndham on Apr 6, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Courtland Grand Hotel, Trademark Collection by Wyndham?

This hotel is situated in Downtown Atlanta within a short 15-minute walk of State Farm Arena and also 10 minutes on foot from Centennial Olympic Park. You'll also find Mercedes-Benz Stadium and World of Coca-Cola within a short drive.

Is parking available on site at Courtland Grand Hotel, Trademark Collection by Wyndham?

Yes, valet parking is offered for USD 60 per day with in/out privileges. An electric car charging station is also available for guests.

Does Courtland Grand Hotel, Trademark Collection by Wyndham have a casino on the premises?

No, Courtland Grand Hotel, Trademark Collection by Wyndham doesn't have a casino.

Will I find an indoor pool at Courtland Grand Hotel, Trademark Collection by Wyndham?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Courtland Grand Hotel, Trademark Collection by Wyndham?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Courtland Grand Hotel, Trademark Collection by Wyndham?

No, but this hotel does have a heated pool.

Does Courtland Grand Hotel, Trademark Collection by Wyndham have a restaurant with a breakfast menu?

Yes, Courtland Grand Hotel, Trademark Collection by Wyndham serves buffet breakfast for a surcharge each morning at Fandangles Bar.

Will Courtland Grand Hotel, Trademark Collection by Wyndham allow pets to stay free of charge?

Yes, dogs can stay for free at Courtland Grand Hotel, Trademark Collection by Wyndham.

Are there connecting rooms at Courtland Grand Hotel, Trademark Collection by Wyndham?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Courtland Grand Hotel, Trademark Collection by Wyndham?

The closest major airport to Courtland Grand Hotel, Trademark Collection by Wyndham is Atlanta, GA (FTY-Fulton County), which is 11.2 mi away (19 minutes by car). Another top airport is Hartsfield-Jackson Atlanta International Airport (ATL), which is located 11.5 mi away (19-minute drive).

Are there rooms with balconies that I can book at Courtland Grand Hotel, Trademark Collection by Wyndham?

Yes, some guestrooms at this hotel offer a patio where guests can enjoy city and pool views.

Does Courtland Grand Hotel, Trademark Collection by Wyndham offer wedding services?

There are wedding services available at Courtland Grand Hotel, Trademark Collection by Wyndham if that's in your vacation plans.

Courtland Grand Hotel, Trademark Collection by Wyndham Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2042 out of 5328 reviews
Rating 8 - Good. 1010 out of 5328 reviews
Rating 6 - Okay. 832 out of 5328 reviews
Rating 4 - Poor. 598 out of 5328 reviews
Rating 2 - Terrible. 846 out of 5328 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Jaylen

Ok
Stayed 2 nights in Jan 2026

8/10 Good

Michael

Stayed 2 nights in Feb 2026

10/10 Excellent

Natasha

Stayed 1 night in Jan 2026

10/10 Excellent

Naketa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jan 2026

4/10 Poor

Nathan, Evansville

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Booked 2 rooms and they gave our 2nd room away. Our guests staying in the additional room had to sleep on the floor. Room felt dirty, shower backed up and they charge extra fee for water and their coffee whether you used it or not
Stayed 1 night in Jan 2026

2/10 Terrible

LeElla, Westland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Elevator was broken
Stayed 1 night in Nov 2025

6/10 Okay

Marlin

Liked: Cleanliness, staff & service, property conditions & facilities
Did not have breakfast. Was that included in the room rate. If so no one mentioned it. Ate at the restaurant first night, menu said green beans, served broccoli. Then I wanted to take wine to my room, asked for two wines listed on menu, they had neither one. Took no wineto my room. Second day I had to ask for water that was suppose to be in my room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Inezza

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025

6/10 Okay

Kendall

Stayed 3 nights in Dec 2025

10/10 Excellent

Lionel Kadeen, Kingston 19

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was good. No complaints at all.
Stayed 3 nights in Dec 2025

10/10 Excellent

Suresh

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay downtown.
Stayed 2 nights in Dec 2025

8/10 Good

Liz

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean, safe, friendly staff. Elevators and hallways need updating, but other parts, including rooms, are newer. Fitness center with plenty of machines and some free weights.
Stayed 4 nights in Dec 2025

6/10 Okay

Zeenat

Business traveler
Front desk staff was courteous. Room had smoke smell and ventilation too. Furniture had stain and no dustbin in room or bathroom. Iron was not working and asked staff to change it but they did not.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

4/10 Poor

Ashley

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not as nice as the pictures. Small room with no microwave and only a mini fridge on the floor. Charged $55 for valet parking with no option for free parking. I would not stay again.
Stayed 1 night in Dec 2025

4/10 Poor

Tonya

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This was one of my worst experiences with this hotel earlier this year I attended an event there and they were under construction. They said by the time this event took place that all construction would be done. The rooms were clean. However, the heating and air system was not operational. I had to keep calling to the front desk when I needed the heat to be turned down or when I needed The room to be cooled off while the staff was kind and courteous each time they came on two occasions after calling the front desk they had no one come up to the room to address the heating system problem. Therefore we had to stay under our covers at all time in lieu of having the opportunity to adjust our cooling system. This is the second time that I’ve been disappointed with this hotel that is now I’ve been taking over by this new administration, so I was very disappointed in that aspect but as far as the staff goes wonderful customer service from them always courteous and helpful. I do not believe I will be returning back to this hotel on these conditions
Stayed 3 nights in Nov 2025

4/10 Poor

Dvon

Room wasn’t up to par, beds were awful
Stayed 1 night in Dec 2025

10/10 Excellent

Derick

Stayed 1 night in Nov 2025

10/10 Excellent

Lindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our entire experience was wonderful! When we checked in they went out of their way to make us comfortable and welcome. Room was clean and tidy. Every single employee was kind and went out of their way to speak with our kids which was awesome.
Stayed 1 night in Dec 2025

2/10 Terrible

CHIRAG

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Bennie

Stayed 1 night in Dec 2025

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service
Check in staff was awesome!
Stayed 1 night in Dec 2025

2/10 Terrible

Tiffany

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
When I checked into my first room, the sheets were dirty. The bathroom had hair over the toilet and the back of the toilet had filth. I went downstairs to exchange rooms, which there was no issues there, but it was the second room that I received as to where I had the issues that would never have me returning into this hotel again. This morning I woke to multiple bites all over my body, from my now swollen lip all the way down to more private areas from BED BUGS. The day manager seemed very nonchalant upon me revealing this situation and seeing my swollen body parts. Thankfully I had only booked one day. Their definition of compensation for the “ inconvenience” (that I will have to endure for the next week) was to simply refund the room and destination fee but was told I had to cover my own $41.57 in food/bar charges. As well as not be able to cover the $55 in valet fees because per the manager “we already check you out your room” (because I felt safer sitting in the lobby instead of moving to another possible pest infected room and as stated earlier was already checking out for the day as is) while the security team lead (not the manager) volunteered to put my cloths in the dryer for any possible infestation. This experience really put a damper on any future trips for a while because all this scratching and itching from these bites is traumatic.
Stayed 1 night in Dec 2025

2/10 Terrible

Bridget

Traveled with family
Stayed 1 night in Dec 2025

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