Is free cancellation available at Courtland Grand Hotel, Trademark Collection by Wyndham?

Courtland Grand Hotel, Trademark Collection by Wyndham provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

Are there cleanliness and hygiene measures included at Courtland Grand Hotel, Trademark Collection by Wyndham?

Cleanliness measures at Courtland Grand Hotel, Trademark Collection by Wyndham include enhanced cleaning, gap periods between guest stays, hand sanitizer for guests, and contactless check-in / check-out.

What's there to do within easy reach of Courtland Grand Hotel, Trademark Collection by Wyndham?

This aparthotel is situated in Downtown Atlanta within a short 14-minute walk of World of Coca-Cola and also 12 minutes on foot from Centennial Olympic Park. You'll also find CNN Center and State Farm Arena less than a mile away.

Will I be able to park at this aparthotel?

Yes, valet parking is available for a surcharge. Accessible parking and electric car charging are also available for guests.

Does Courtland Grand Hotel, Trademark Collection by Wyndham have a casino on the premises?

No, Courtland Grand Hotel, Trademark Collection by Wyndham doesn't have a casino.

Will I find an indoor pool at Courtland Grand Hotel, Trademark Collection by Wyndham?

Yes, this aparthotel has an indoor pool.

What do couples enjoy most about Sheraton Atlanta Hotel?

Amenities that appeal to couples at this aparthotel include in-room massages, premium bedding, and a turndown service.

Are there hot tubs at Sheraton Atlanta Hotel?

No, but guests can enjoy a heated pool at this aparthotel.

Does Courtland Grand Hotel, Trademark Collection by Wyndham have a restaurant with a breakfast menu?

Yes, Courtland Grand Hotel, Trademark Collection by Wyndham serves to-go breakfast for a surcharge each morning at Fandangles Bar.

Will Courtland Grand Hotel, Trademark Collection by Wyndham allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Courtland Grand Hotel, Trademark Collection by Wyndham for a fee of USD 50 per pet, per night. The property also provides food and water bowls. A deposit of USD 50 per night is collected.

Does this aparthotel have connecting rooms?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

Where is the closest airport to Courtland Grand Hotel, Trademark Collection by Wyndham?

The closest major airport to Courtland Grand Hotel, Trademark Collection by Wyndham is Hartsfield-Jackson Atlanta International Airport (ATL), which is 10.9 mi away (16 minutes by car). Another top airport is Atlanta, GA (FTY-Fulton County), which is located 10.6 mi away (17-minute drive).

Can I book a room with a balcony at Sheraton Atlanta Hotel?

Yes, some apartments at this aparthotel offer a patio where guests can enjoy pool or city views.

Does Courtland Grand Hotel, Trademark Collection by Wyndham offer wedding services?

There are wedding services available at Courtland Grand Hotel, Trademark Collection by Wyndham if that's in your vacation plans.

Sheraton Atlanta Hotel in Atlanta | Best Rates & Deals on Orbitz

Rooms

Each apartment is soundproofed and has an array of amenities, including a refrigerator, a coffee maker, and a laptop-compatible safe. An LED TV comes with cable channels and pay movies, and guests can stay connected with WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a video-game console, a phone, and an ironing board. Housekeeping is available on request.

Property features

Sheraton Atlanta Hotel features an indoor pool, a gym, and a conference center. Valet parking is available for USD 45 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, a microwave in a common area, and a computer station.

Arrivals + Departures

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

Check-in: 4:00 PM
Check-out: noon
Minimum check-in age: 21

Special Check-in Details

Front desk staff will greet guests on arrival.

Payment types

Kids + Beds

Rollaway/extra beds are available for USD 25
Free cribs/infant beds are available

Pet Policy

This property welcomes pets for USD 50 per pet, per night, plus a deposit of USD 50 per night
Dogs only
Pet weight must not exceed 75 lbs per pet
Food and water bowls are available
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector and a smoke detector.
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
Enhanced food service safety measures are in place.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Mandatory Fees and Taxes

You'll be asked to pay these charges at the property:

Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for to-go breakfast: approximately USD 5–30 for adults, and USD 5–30 for children
Fee for in-room wireless Internet: USD 4.95 per 24-hour period (rates may vary)
Valet parking fee: USD 45 per day (in/out privileges)
Pet deposit: USD 50 per night
Pet fee: USD 50 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Atlanta Downtown Sheraton
Sheraton Atlanta Downtown
Sheraton Hotel Atlanta Downtown
Sheraton Atlanta Downtown Hotel
Sheraton Atlanta
Atlanta Sheraton
Sheraton Atlanta Hotel Atlanta
Sheraton Atlanta Hotel Aparthotel
Sheraton Atlanta Hotel Aparthotel Atlanta

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3.4

out of 5

Average Guest Review

See all 146 reviews

Room cleanliness 3.5

Service & staff 3.5

Room comfort 0.0

Hotel condition 3.5

This hotel is most popular for:

Recent guest reviews

Location was great. Restaurant food and drink were not good.Food truck was great

Family with 2 little ones, 1st floor 2 double bed room pool access: Lobby and pool was pretty and clean but the room was a tragedy - dirty carpet(which sucks when you have a toddler), smelled musty and old, extremely small - toliet directly in front/between sink and tub, so no room to move around, if sitting on toliet my knees 4 inches from bathroom door, room similar in tightness, also ceiling so low, I'm 5'9" and head also touching. We tired to stay out of the room as much as possible because it was uncomfortable. Customer service with staff was ok, they answered my questions but just wasn't friendly or enthusiastic to do their job but that's common in Atlanta. When I first set up reservation, they said members elite get free parking, that was a lie! Very disappointed. Fitness rm had good equipment, nothing major but good enough for a quick workout. Good drinks and food at restaurant but the bartender was extremely rude. Denied my drink order because was exactly 930pm which I understood but then made a drink for a pretty lady that sat at the bar later. Period I would never stay there again.

Overall, the property was beautiful and very welcoming

Poor wifi service , dated rooms .

Great customer service!

The good: check in was easy as pie. Rooms were clean and average. Front desk staff was friendly. The bad: orbitz listing said this hotel has a hot tub. It was a couples week end for my wife and I and we specifically chose this hotel for the hot tub. They lied and said they had one when they simply do not. Most importantly they had me pay for self parking. They told me to simply scan my room key upon exit and it would work great. This did not work I sat there for minutes trying to scan both room keys. A long, long line of cars were gathering behind me so I had no choice but to pay the full 50 dollar fee for the parking garage to leave. I have given this hotel 6 days to answer an email, a phone call or do literally anything to resolve these issues before leaving a review and they are ignoring phone calls and emails.

Well located and proximate for business and tourism

Guest reviews for Sheraton Atlanta Hotel

Family

By Barbara on Jun 2, 2023

Review comment Hotel Management responded on Jun 6, 2023

Thank you for taking the time to share your experience about your recent stay at our hotel. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. We appreciate your feedback and constructive criticisms; they help us identify those things we can provide or improve for our guests. Thank you again for your review, and we look forward to welcoming you back in the future!

Friends

By Makeisha A on May 31, 2023

Review comment Hotel Management responded on May 31, 2023

Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

Everyone

By Anthony on May 11, 2023

Review comment Hotel Management responded on Jun 1, 2023

Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

By Alfred on Apr 14, 2023

By Crystal on Mar 6, 2023

By Paula on Feb 27, 2023

Review comment Hotel Management responded on Feb 27, 2023

Thank you so much for taking the time to write such an informative review. Please accept our sincerest apologies for the poor first impression; you should not have had to experience this hassle during your stay. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. We have no excuse for our lapses or imperfections but constantly strive to make our guest journey better and hope you will give us another try to witness our positive changes. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

Business Business

By Isenydine on Feb 19, 2023

Review comment Hotel Management responded on Feb 20, 2023

Thank you for sharing your experience with us and with your fellow travelers! We really appreciate all of your feedback and we're elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

By Jerry on Feb 19, 2023

By Francisco, from Glendora on Jan 18, 2023

Review comment Hotel Management responded on Jan 19, 2023

Thank you for taking the time to share your experience about your recent stay at our hotel. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

By Jeremy on Dec 31, 2022

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Sheraton Atlanta Hotel

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Recent guest reviews

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Guest reviews for Sheraton Atlanta Hotel

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