There is no microwave, and the sink drained very slowly.
Good
No house keeping. When I asked for new towels, the man at the front desk told me to physically bring down all my dirty towels and only then will he switch them out. Never had to do that in my entire life at a hotel. Terribly disappointing.
Very nice and quiet. Very clean, the only thing that I didn’t like was my room didn’t come with a microwave.
It was overall nice and clean. Good location. Free parking.
My 2nd stay here I’m gonna stay here every time if available
Well maintained facility with plenty of room space and amenities!
The Hotel was nice inside, and the room was good looking in general, including restroom renovation. Front desk was rude straight up, without any reason at all. After I asked what rooms they have available on top floor, she would not answer, and said that nothing is guaranteed. She then just provided me the card of random room without saying anything. Very unprofessional. Bed sheets had blood stains in multiple places. Hair on towels
What was unique about the property was the fact that this DoubleTree, which is famously known for their delicious, warm, chocolate chip cookies, did not have any cookies available my entire stay (Dec.5-7th). Also, when I checked into my original room, it had not been properly cleaned therefore causing the room to have an odor every time the refrigerator opened. I also had random strands of hair in our towels.
Overall, hotel was good. I did have a few disappointing issues. I found long strands of hair in the shower and there was an odor when I first walked in the room. It was a little stuffy in the room, maybe that’s where the odor came from. Other than that, I enjoyed my stay.
I loved that the police patrolled the area felt very safe because some of the guests looked suspect the room was nice now parking was a little tight at times and some of the guests were taking up two spots I think those cars should be towed or booted other than that I would recommend this place overall it was a nice experience and I would stay again
I enjoyed my stay at this location. The staff was very nice and helpful. The only thing I didn't like was the shower in the king's room. I don't think that idea was thought through. It was hard not to get wet just by turning the water on, might want to think about putting two sliding doors on the shower. Also, there was no microwave in the room. Overall it was a nice stay and if I visit again, I might consider this place.
The Location was great, just what I needed! Accomplished what I needed to.
Located in North Brookhaven within a mile (2 km) of Murphey Candler Park, DoubleTree by Hilton Atlanta Perimeter Dunwoody is within a few miles (5 km) of Perimeter Mall. This 4-star hotel has 250 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 7:00 AM to 9:30 AM and on weekends from 7 AM to 11 AM.
The 250 accommodations feature sitting areas. 43-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer free toiletries. Refrigerators, free newspapers, and free local calls are also standard.
Renovated in 2017, DoubleTree by Hilton Atlanta Perimeter Dunwoody offers a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a seasonal outdoor pool, a computer station, and free newspapers.
There is no microwave, and the sink drained very slowly.
Good
Dear yumin, We strive to provide a great experience so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Jason Ressman General Manager
No house keeping. When I asked for new towels, the man at the front desk told me to physically bring down all my dirty towels and only then will he switch them out. Never had to do that in my entire life at a hotel. Terribly disappointing.
Dear Anonymous, Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. I understand that some of the changes that have been made as a result of the COVID-19 pandemic can be frustrating but please understand that these changes have been put in place for the health and safety of both our guests and our staff. We will continue to adjust our amenities as we move through the pandemic and we hope to better serve you in the brighter days ahead. Sincerely, Jason Ressman General Manager
Dear Anonymous, We love making all our guests feel comfortable, so I’m very sorry that you did not enjoy your stay. We appreciate the feedback and hope to have the opportunity to host you again for a better experience. Sincerely, Jason Ressman General Manager
Very nice and quiet. Very clean, the only thing that I didn’t like was my room didn’t come with a microwave.
Dear Anonymous, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with one area of opportunity, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Sincerely, Jason Ressman General Manager
Dear Anonymous, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Jason Ressman General Manager
Dear Anonymous, Thank you for your time in reviewing our hotel. We strive to provide a WOW experience, so I regret that your visit was just okay. We appreciate your patronage and hope to impress on a return visit. Sincerely, Jason Ressman General Manager
It was overall nice and clean. Good location. Free parking.
Dear Anonymous, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our clean accommodations, location, and parking. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Jason Ressman General Manager
My 2nd stay here I’m gonna stay here every time if available
Dear Jarian, Welcome back! It was our pleasure hosting you and we look forward to your next visit. Thank you for choosing us. Best, Jason Ressman General Manager
Well maintained facility with plenty of room space and amenities!
Dear Anonymous, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Jason Ressman General Manager
Dear Linda, While I am glad to see you had a positive rating overall, I am very sorry that we didn't exceed your expectations. Your detailed feedback is appreciated as it helps us to focus on the maintenance areas that need our immediate attention. Please consider a return trip so we can provide you with a flawless experience. Sincerely, Jason Ressman General Manager