Residence Inn by Marriott Atlanta Cumberland/Galleria3.0 out of 5.0
Recent guest reviews
Honestly. In Smyrna with the kiddos for a youth festival. The hotel itself is perfectly fine, but everyone that works here is amazing. They were kind and accommodating at every turn. We all really enjoyed the variety at breakfast as well.
We came to Smyrna for an overnight trip. We believe in the Marriott brand so didn't think twice about making this reservation. I've learned my lesson however. This location is old. It was frequented by loudmouthed marijuana users. They smoked inside and came through the heating system. Then they proceeded to argue which also came through the walls. Miserable night! I let them know about this at checkout and they were very apologetic. I still wouldn't give it another chance.
Good location near shopping. Room was nice and have a great little happy hour Monday-Wednesday. However, the bathroom really needed some updating. Also, I did not like the rooms all being so separate. My room had a sliding glass doors to outside with no railing on the patio or anything. Just a little scary when staying alone. I probably wouldn’t stay again just because of that... But I scare easier than most!
I travel for a living. Residence inn is one of my go-to's for feeling at home on the road. For the same price, you get an Ikea-like apartment. The bed is good, and the choice of pillows is just right. The kitchen is fully stocked with a full-sized fridge and freezer with an ice-maker. There is a full sized microwave and a stove top. There is a garbage disposal and a dishwasher. The furniture is just a tad on the worn side, but still okay. The bathroom is huge, but a little dated. The abundance of grab bars and the two shower heads make up for it. This is one of the quietest hotels I have ever stayed at, especially considering the busy urban setting it is in. You won't go wrong here.
I work in catastrophe for property insurance and was in the area working for Hurricane Irma so was glad to have an apartment style room for 2 months. It was pretty clean and neat and the outdoor area taken care of. I heard of people I worked with having bugs in their rooms and some even moved. I had one bug but I think it came up through the bathtub drain so I just made sure to keep drains covered and never had another one. I only had breakfast there a couple of times but it was good when I did. Staff was always friendly and housekeeping did a good job. Con: Apartment style property so have to carry everything up to room. I requested a quiet room which faced the courtyard (723) and it was perfect except the flights of stairs when checking in or out and brining back groceries. Not everyone would like this. As a female traveling alone it is worth it for me to haul up everything since I feel safer in the upper floor. I had a studio style room. I would have liked to have had a desk for working but it was adequate. I would stay there again and go to The Battery but I would still recommend taking Uber due to having to cross a VERY busy street. Very convenient to go to Braves games when in season though.
Spacious and for the most part, pretty quiet place. Staff was kind. There was no dish soap or dish towel, and did find hair in tub. Breakfast bar was plentiful with a nice variety. Would stay again, overall, pretty nice place.
Probably the quietest hotel in the Atlanta area we've found. Our preference is for the individual apartment layouts, though the third floor walkup can be tough, it has a homey feel. The grounds are nicely landscaped and well maintained. Our room was a bit small, the bathroom tiny, but the fan over the bed was a nice touch. Ladies doing their best with the buffet in a crowded morning lobby -- good coffee. The hotel could really use an upgrade though, a roach scurried across the floor one night (hard to avoid in the South), furniture shabby, no hangars in the room, no dish soap or dish towel, and one needed to shoulder the door hard to enter the room. Once the investment is made to upgrade this place, it will be outstanding.
I must say I was surprised to read the most recent reviews when I sat down to write mine. I found the room spacious, the staff extremely accommodating and pleasant and the free breakfast was way above average in quality and number of choices. Our party included a wheelchair dependent man, and I booked the wrong type of room by mistake. The front desk could not have been more kind in re accommodating us. I had no issues with dated furnishings or creepy crawlers. I would not hesitate to stay here again.
I felt quality of food is low,bad and old rooms and it was smelling bad, cock roches inside room. I did feel comfortable during my stay. I could not sleep well due to noises I personally did not have a good experience
Stayed here while on business near the Cobb Galleria. Property needs some TLC and a good update. Decor is tired and worn. Room, though spacious, was not conducive for catching up on work. Electrical outlets limited, the USB ports/outlet strips available at other Residence Inn properties I've stayed at were non existent. Room decor tired, worn and dingy; closet racks full of dirt. I mentioned my disappointment to young Lady at front desk. She listened, and wasn't able to do anything. Wasn't expecting her to fix anything yet it would have been a nice gesture to get additional points for the inconvenience, especially as a loyal Marriott customer. If you're passing thru town, it may work for you to get a good nights rest. If you're on business, look elsewhere. I'll not stay here again. There are other Marriott properties nearby with better amenities that are business travel friendly. Very disappointing.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Outdoor pool
- Fitness center
Located in Cobb Galleria, Residence Inn by Marriott Atlanta Cumberland/Galleria is a leisurely stroll from sights such as Coca-Cola Roxy Theater and SunTrust Park. This 130-room, 3-star hotel has an outdoor pool along with free in-room WiFi and a fitness center. Also near this Smyrna hotel are Cumberland Mall and Cobb Energy Performing Arts Centre.
Free hot/cold buffet breakfast is offered each morning. For a nice break, mingle with other guests at the free manager's reception.
All 130 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Guests can expect free WiFi and wired Internet, along with cable TV. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and phones are also standard.
At Residence Inn by Marriott Atlanta Cumberland/Galleria, guests enjoy an outdoor pool, a fitness center, and a spa tub. Self parking is offered for USD 5.00 per stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 140 reviews