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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property
Hotel in Smyrna with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Lobby
Lobby
Fitness facility
Free daily buffet breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Place, Cumberland Mall
    ‪3 min drive‬
  • Place, The Battery Atlanta
    ‪4 min drive‬
  • Place, Truist Park
    ‪4 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Smyrna

Best Western Atlanta Cumberland/Galleria Hotel places you within a 5-minute drive of Cobb Galleria Centre and within a 10-minute drive of other popular attractions like The Battery Atlanta. This 119-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Cumberland Mall - 3 min drive - 2.8 miles
  • The Battery Atlanta - 4 min drive - 3.2 miles
  • Cobb Galleria Centre - 4 min drive - 3.4 miles
  • Truist Park - 4 min drive - 3.7 miles
  • Coca-Cola Roxy Theater - 4 min drive - 3.5 miles

Getting around

  • Bankhead Station - 18 min drive
  • Atlanta Peachtree Station - 22 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 31 min drive

Restaurants

  • ‪Jim 'N Nick's Bar-B-Q - ‬3 min drive
  • ‪Krispy Kreme - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Blue Moon Pizza - ‬9 min walk
  • ‪Jersey Mike's Subs - ‬16 min walk

About this property

Best Western Atlanta Cumberland/Galleria Hotel

Hotel in Smyrna with free breakfast and a 24-hour fitness center
At Best Western Atlanta Cumberland/Galleria Hotel, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a conference center, a business center, and a seasonal outdoor pool.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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  • Breakfast included
  • Pet friendly
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (1,500 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Handrails in hallways (38 inches high)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • Free in-room WiFi has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Frequently asked questions

What can I see around Best Western Atlanta Cumberland/Galleria Hotel?

This hotel is located in Smyrna, close to The Battery Atlanta, Truist Park, and Cumberland Mall. You'll also find Coca-Cola Roxy Theater and Chattahoochee River within a short drive.

How much does it cost to stay at Best Western Atlanta Cumberland/Galleria Hotel?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Best Western Atlanta Cumberland/Galleria Hotel on Oct 14, 2025 start from $61.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Atlanta Cumberland/Galleria Hotel?

Yes, self parking is offered for free at the hotel. Though parking is available on request, accessible parking and free RV/bus/truck parking are also available. You'll find a max of 2 spaces per unit.

Does Best Western Atlanta Cumberland/Galleria Hotel include a casino?

No, Best Western Atlanta Cumberland/Galleria Hotel doesn't have a casino.

Is there an indoor pool at Best Western Atlanta Cumberland/Galleria Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What do couples enjoy most about Best Western Atlanta Cumberland/Galleria Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and a 24-hour fitness facility.

Are there hot tubs at Best Western Atlanta Cumberland/Galleria Hotel?

No, there isn't a spa tub at this hotel.

Does Best Western Atlanta Cumberland/Galleria Hotel have a restaurant with a breakfast menu?

Best Western Atlanta Cumberland/Galleria Hotel offers free buffet breakfast each morning though there is no restaurant.

Does Best Western Atlanta Cumberland/Galleria Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Atlanta Cumberland/Galleria Hotel though service animals are welcome.

Are there connecting rooms at Best Western Atlanta Cumberland/Galleria Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Best Western Atlanta Cumberland/Galleria Hotel?

The closest major airport to Best Western Atlanta Cumberland/Galleria Hotel is Atlanta, GA (FTY-Fulton County), which is 7.1 mi away (15 minutes by car). Another top airport is Atlanta, GA (PDK-DeKalb-Peachtree), which is located 17.3 mi away (31-minute drive).

Are there rooms with balconies that I can book at Best Western Atlanta Cumberland/Galleria Hotel?

No, there aren't any guestrooms with balconies at Best Western Atlanta Cumberland/Galleria Hotel.

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 365 out of 1048 reviews
Rating 8 - Good. 239 out of 1048 reviews
Rating 6 - Okay. 150 out of 1048 reviews
Rating 4 - Poor. 122 out of 1048 reviews
Rating 2 - Terrible. 172 out of 1048 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Darrell

Liked: Cleanliness, staff & service, amenities
The only negative I have that late in the night I notice that water was on the bathroom floor, I was too tired to go upnthe the desk and request another room. I informed the front desk at checkout but didn't receive a voucher for a extended stay nor any type of refund.
Stayed 1 night in Oct 2025

6/10 Okay

Evgeni

Traveled with family
Disliked: Property conditions & facilities
Not so clean everywhere inside, bed sheets were moist, breakfast has poor choice of food
Stayed 1 night in Sep 2025

10/10 Excellent

Carl

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tajahnae

Stayed 1 night in Jun 2025

10/10 Excellent

shayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Felicia

Liked: Staff & service
Disliked: Property conditions & facilities
Welcome was great. Although I needed 3 nights I booked one night to see if I liked as a solo female traveler. Property is old, door to get to my floor on 5 was not secure. Vagrants hanging around. I was in room 535 which was 2 rooms away from the exit. Lots of foot traffic throughout the night. Bed was comfortable. It took 45 minutes to connect to Wi-Fi which kept going in and out. Can't comment on breakfast since I only had OJ. Good for one night but won't be staying again.
Stayed 1 night in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay at this location! Love this one.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and perfect location! Will stay again when in Atlanta.
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Western

The lobby and dining area were decent, but the overall stay was disappointing. The main elevator was out of order, and the only working one had an expired inspection certificate (Dec 2024) — a serious safety concern. For guests with mobility issues, that’s unacceptable. Cleanliness was also an issue. We were given stained towels twice, trash sat in hallways, and breakfast areas weren’t cleaned properly — food debris was swept into corners, and surfaces remained sticky. It seemed only two staff members were cleaning all three floors. Our room had hair in the sink, a loose faucet, poor water pressure, and flat, uncomfortable pillows. The halls also smelled like marijuana, which might not bother everyone, but it’s not ideal in a hotel setting. Staff was somewhat friendly, but it didn’t make up for the lack of safety and sanitation. I wouldn’t recommend this location. The property needs serious attention!
Out of code elevator
Stained shower curtain
Stayed 2 nights in Jul 2025

4/10 Poor

Matt

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Moises

Stayed 3 nights in May 2025

6/10 Okay

Juanita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It great
Stayed 1 night in Jul 2025

6/10 Okay

Tetiana

Bed were bumpy and uncomfortable to sleep. Friendly staff.
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The receptionist was professional and check-in was seamless. There were a few issues with our rooms. The deadbolt failed to operate properly to secure the door in one of the rooms. There were large dark brown stains on the sheets and comforter in another room. When the receptionist was informed about the door lock, I was told there was no maintenance and there were no other rooms available. The door leading from the outside of the hotel to where the rooms were could not be secured, because the entire glass for the door was missing.
Stayed 1 night in Jun 2025

6/10 Okay

Natasha

Traveled with family
When we arrived we noticed there were potholes in the road & when we got our room some of the outlets didn’t work but they were quick to come & fix the issue. Unfortunately the pool was locked so we couldn’t go for a swim. The breakfast was pretty good and for the price of the hotel I was happy.
Stayed 3 nights in Jun 2025

2/10 Terrible

Ayana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed, it had a smell everywhere you went in the building, my hotel room smelled so bad it gave me a headache, the furniture in the room was dirty & when I asked for another room I was told they didn’t have any
Stayed 2 nights in Jun 2025

4/10 Poor

Jalysa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was not accessible booked specifically for that would have been nice to know that when booking didn't look like anything was wrong with pool
Stayed 2 nights in Jun 2025

4/10 Poor

Anthony

Traveled with family and small children
Disliked: Cleanliness, amenities
Won’t stay again
Stayed 2 nights in Jun 2025

2/10 Terrible

Donaisa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to change rooms 3 times because each room they gave me something was dirty. One room had a smell. The breakfast was not good and the options were limited. This is my first bad experience at a hotel ever.
Stayed 1 night in Jun 2025

4/10 Poor

Rachel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is much older and dirtier than the pictures portray. It smelled of cigarettes and was just dingy. The staff were kind and the ac worked just fine.
Stayed 1 night in Jun 2025

2/10 Terrible

Rusty

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mold in bathroom. Elevator 2 years out of date. Room smelled bad, toilet was broken, tub drained super slow, breakfast was nasty, powder eggs , juice machine was always empty, only 1 elevator working in the whole building, ice machines broken, one washer and dryer for the entire complex. Tv would buffer every 2 min. DON NOT STAY HERE !!!!
Stayed 11 nights in Jun 2025

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