Always stayed here before- this time management gave a different price than what I was told- insisted I talked to main Hilton reservations which I did not. The room had no hair dryer, no do not disturb sign and one remote did not work (all which should be checked with each room cleaning). Morning desk staff was apologetic unlike previous night’s management which was condescending and insisting that I was wrong.
Sheets and pillowcase was dirty have alot of spots bathroom could have clean better it have alot of mildew carpet from bedroom to bathroom have red spots
Proptery is very dirty and needs alot of updating. Safes didnt work in 4 of the rooms i stayed in and engineering never came to fix them. Sad
The rooms were very bad and dirty. The staff was very pleasant but when needing assistance, it was hard to get. Would not stay here and would reccomend no one stay here as well unless you are ok with filthy rooms
Staff was very nice room was clean
Property is run down! Toilet seat broken off, sofa poor condition and very dated. Spend the time to find something better for the same money next time. Don’t waste your money.
Property was dated with upgrades. Pool was not located in the inside.
The hotel was understaffed, not clean my room smelled stale, the toilet wasn’t clean, the carpet smelled of an odor. The sofa had stains on it and the pullout bed in addition the sheets were dirty with food on the pull out bed( we changed them out) Trash was overflowing in the hall by the vending machines never picked up until the last day. Our room service trays were never picked up they remained outside of our rooms the entire stay. Hotel staff initially was very friendly actually everyone was very hospitable with the exception of one staff member who ruined the entire stay while my family and I were just trying to deal with all of the issues and we didn’t complain this particular staff member was rude our first interaction, then the next day she continued to be rude while hanging up in my face. I called back she put me on hold I hung up , this staff member called my room back I told her what I wanted that I didn’t appreciate her hanging up on me and that this profession maybe is not for her she hung up in my face again. She was very argumentative in front of customers As someone who was looking to just re-emerge into enjoying some time with my family out into the world again I have to say that I was very disappointed. If businesses aren’t ready to reopen at full capacity to provide great service they can at least offer discounted rates and especially great customer service. This was a terrible experience I will never return
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Nice room, clean and comfortable. Will stay here again.
This hotel has spacious floor plans. However, the hotel needs some renovations. A lot of stain carpets, looks like mold in the bathroom, out dated appliances. To add, the service is horrific. It took 24 hours for me to talk to manager after they took my things out of my suites without permission
Everything was great. Staff was very accommodating even with a huge event going on onsite.
It was nice. People were smoking but other than that we had a wonderful stay
Great stay. Room looked just like pictures. Would stay again.
The gym wasn’t open but hotel was located in a central shopping area.
Very nice and therefore so far my favorite hotel right now
the staff was polite is the only positive i can say about it
I like everything about my stay & only wish i could of stayed longer it was just a weekend trip
Located in Perimeter Center, Hilton Suites Atlanta Perimeter is within a mile (2 km) of sights such as Perimeter Mall and Art Institute of Atlanta. This 224-room, 3.5-star hotel has a restaurant, free self parking, and a gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. To-go breakfast is offered for a fee weekends from 8:00 AM to 10:30 AM.
The 224 air-conditioned accommodations feature patios and afford space to spread out with a separate bedroom and living rooms. 49-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are other standard amenities. Housekeeping is available on request.
Renovated in 2017, Hilton Suites Atlanta Perimeter offers a gym, WiFi in public areas, and conference space. There's free parking and a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
Always stayed here before- this time management gave a different price than what I was told- insisted I talked to main Hilton reservations which I did not. The room had no hair dryer, no do not disturb sign and one remote did not work (all which should be checked with each room cleaning). Morning desk staff was apologetic unlike previous night’s management which was condescending and insisting that I was wrong.
Sheets and pillowcase was dirty have alot of spots bathroom could have clean better it have alot of mildew carpet from bedroom to bathroom have red spots
Thank you for your feedback and we apologize for the issues encountered with your room and have addressed these directly. Please let us know when you will be back in the Perimeter area as we would like to make this right for you and provide an excellent experience. Sincerely.
Proptery is very dirty and needs alot of updating. Safes didnt work in 4 of the rooms i stayed in and engineering never came to fix them. Sad
Thank you for your feedback and we apologize for the issues encountered during your stay and have reviewed your comments with the housekeeping and maintenance teams directly. Please let us know if you are in the Perimeter area again so we can make this right. Sincerely.
The rooms were very bad and dirty. The staff was very pleasant but when needing assistance, it was hard to get. Would not stay here and would reccomend no one stay here as well unless you are ok with filthy rooms
Thank you for your feedback and we apologize for any issues encountered with your room and should you be returning to the Perimeter area please allow us an opportunity to make this right for you. Sincerely.
Staff was very nice room was clean
Thank you for the very positive review and we were excited to see that you had an excellent experience. We hope to see you again in the near future. Kindest regards.
Property is run down! Toilet seat broken off, sofa poor condition and very dated. Spend the time to find something better for the same money next time. Don’t waste your money.
Thank you for your feedback and we apologize for the issues encountered during your stay. Please let us know when you're going to be back in the Perimeter area so we can make this right for you and provide a great service experience during your stay. Kindest regards.
Thank you for your feedback. Please let us know when you plan to return to the Perimeter area as we would like to provide you with a great experience. Kindest regards
Property was dated with upgrades. Pool was not located in the inside.
Thank you for your positive rating and constructive feedback and we hope to see you again.
The hotel was understaffed, not clean my room smelled stale, the toilet wasn’t clean, the carpet smelled of an odor. The sofa had stains on it and the pullout bed in addition the sheets were dirty with food on the pull out bed( we changed them out) Trash was overflowing in the hall by the vending machines never picked up until the last day. Our room service trays were never picked up they remained outside of our rooms the entire stay. Hotel staff initially was very friendly actually everyone was very hospitable with the exception of one staff member who ruined the entire stay while my family and I were just trying to deal with all of the issues and we didn’t complain this particular staff member was rude our first interaction, then the next day she continued to be rude while hanging up in my face. I called back she put me on hold I hung up , this staff member called my room back I told her what I wanted that I didn’t appreciate her hanging up on me and that this profession maybe is not for her she hung up in my face again. She was very argumentative in front of customers As someone who was looking to just re-emerge into enjoying some time with my family out into the world again I have to say that I was very disappointed. If businesses aren’t ready to reopen at full capacity to provide great service they can at least offer discounted rates and especially great customer service. This was a terrible experience I will never return
Thank you for your feedback and we apologize for any issues encountered during your stay as this is certainly not our standard of service and has been addressed directly with the housekeeping and front desk teams. Please let us know when you plan to return to the Perimeter area as we certainly want to make this right and provide you with a much improved experienced. Kindest regards.
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Thank you for your feedback and we hope to see you again.
We apologize for the issues encountered during your stay and have addressed this directly with our housekeeping team as well as front office manager. Please let us know when you plan to return to the perimeter area as we would like to make this right for you. Sincerely.