it took us nearly 25 minutes to catch an elevator down as we were leaving. Also, our room was not cleaned even tho we requested it be cleaned
Beautiful hotel with lots of nice features. The only downside is the area outside of the back door; the homeless population in that part of town is unhinged. Be aware because everyone wants something. Think one proposition per minute for the first five minutes.
Very nice hotel
Pros- Very nice hotel. Amazing view. Cons: very expensive parking, staff was not prompt when cleaning (other hotel guest had used towels and in room dining sitting outside room for days)- I had to call front desk for someone to move everything. Overall very nice….
Everyone was extremely nice and helpful
Very clean great customer service
Great
Our room was 84 degrees when we checked in and smelled like someone had smoked in there. We turned the air on but the room only colled to 80 degrees. Someone came to the room twice to fix the air. It never worked. It wasn't until 1:30 AM that we were offered a new room. It was not a good experience and was not handled well by the staff.
My stay was great
Beautiful hotel. Located near many of the city’s attractions. Bid shout out to Nicole at the Front desk who’s originally from California but treated us at check to the Southern Hospitality one would expect when visiting Atlanta. And had answered all our questions and got our Weekend off to a great start !
The elevators were scary and loud. We were close to them and kept me up all night. Drip in tub faucet also. No housekeeping and had to go down and ask for trash empty and more toilet paper. Not worth the price!
The hotel was very nice and the staff was great. The hotel had only one entrance to the valley because all the other ones were closed. This was difficult to navigate at first with one way streets and heavy traffic.
The hotel seemed understaffed. Check in took longer than expected. Also my room had an empty body soap container. I called three times before it was filled.
Located in Downtown Atlanta, The Westin Peachtree Plaza, Atlanta is within a 10-minute walk of popular sights such as World of Coca-Cola and Centennial Olympic Park. This 1073-room, 4-star hotel welcomes guests with conveniences like 2 restaurants, 2 bars/lounges, and a 24-hour gym.
Enjoy dining at one of 2 onsite restaurants including The Sun Dial, which specializes in American cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 7 AM to 10:30 AM.
Guests can expect WiFi and TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
The Westin Peachtree Plaza, Atlanta offers a 24-hour gym, conference space, and a business center. Valet parking is available for USD 49.00 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.
it took us nearly 25 minutes to catch an elevator down as we were leaving. Also, our room was not cleaned even tho we requested it be cleaned
Beautiful hotel with lots of nice features. The only downside is the area outside of the back door; the homeless population in that part of town is unhinged. Be aware because everyone wants something. Think one proposition per minute for the first five minutes.
Thank you for taking the time to complete our survey about your experience at The Westin Peachtree Plaza. We focus on connecting with every guest, and your feedback helps us strengthen our guest experience. It was our pleasure to have you as our guest, and we hope you to see you again when your travels bring you back to Atlanta. Kindest Regards,
Thank you for taking the time to complete our survey about your experience at The Westin Peachtree Plaza. We focus on connecting with every guest, and your feedback helps us strengthen our guest experience. It was our pleasure to have you as our guest, and we hope you to see you again when your travels bring you back to Atlanta. Kindest Regards,
Very nice hotel
Dear Reshayla, Thank you for the perfect rating of your time at The Westin Peachtree Plaza, Atlanta. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Be Well,Shamir JosephDirector of Rooms Operations
Pros- Very nice hotel. Amazing view. Cons: very expensive parking, staff was not prompt when cleaning (other hotel guest had used towels and in room dining sitting outside room for days)- I had to call front desk for someone to move everything. Overall very nice….
Dear Sophia, Thank you for taking the time to provide review about your stay. We are happy you liked our well-kept property and the beautiful views of the city. However, we apologize for the issues you endured with our associates and regret your disappointment with the parking costs. We appreciate all your feedback and will share it with the appropriate individuals as we always look for ways to improve. We hope you will give us another chance to demonstrate the exceptional hospitality we strive to provide every guest.Be Well,Shamir JosephDirector of Rooms Operations
Everyone was extremely nice and helpful
Thank you for taking the time to complete our survey about your experience at The Westin Peachtree Plaza. We focus on connecting with every guest, and your feedback helps us strengthen our guest experience. It was our pleasure to have you as our guest, and we hope you to see you again when your travels bring you back to Atlanta. Kindest Regards,