Everything was okay parking was good.. Hotel was okay...Bathroom needs to be clean better but all and all it was good..
I was staying in Atlanta the weekend of some big NBA spring event. So the Poor staff was really trying to keep up with a crazy demand. Nice hotel, great bedding and amazing front desk workers! There were a couple of issues with the cleanliness of the room, but again I think it was just such a busy weekend. The few complaints I had were taken care of by the choice Privileges customer service team.
Close to airport was a plus Could have been cleaner- saw a roach in the bathroom, mold in the shower Couple in the next room were fighting Hard to find channels on tv
I enjoyed staying at this hotel, though I was only here for one night. If I were in the area and I needed a room, I would stay again at this hotel. It was small, but clean. It was what I needed. Though it was close to the airport, I didnt' hear the planes leaving and returning. They had plenty of places to eat, even with walking distance. I would recommend it.
Having to go to lobby, beside front desk to access what to my knowledge is the only single drink machine in hotel of, based on elevator controls, is a 5 story hotel......however a single drink machine charging $1.50 for 12oz can of coca cola, again, located beside dront desk on firsr floor in lobby. EXTREMELY inconvenient
The staff here are super helpful and nice. The pool was a big disappointment. It didn’t look clean and the showers were not working. Our hair dryer in the room was not working. Breakfast bar was empty even though we went one hour before closing. I think everything bad we encounter was a facility issue with management.
The staff was exceptional. Mrs. Jennifer at front desk was extremely polite. Overnight front desk gentleman was also kind. I didn't make it until 12:30 am and had no problems checking in.
The room had some kind of bugs that bite my sons arm
The stay at this hotel was very disappointing. There were kids running throughout the hotel throughout the evening. The pool was taken over by the kids without adult supervision. Finally, the driver for the first shuttle of the day did not show up. Several people used UBER to get to the airport. I contacted Lyft and as they were on the way, the check-in employee decided to drive us to the airport. Unfortunately, I was still charged by Lyft even though I didn't use their service.
The staff is AMAZING. I can’t begin to say how happy I was with this hotel. I’m in hotels 6 a month on business. This is hands down the absolute best. The breakfast (Excellent) The rooms (Spotless) The staff (Need a raise)
I arrived at 7:15 pm I was not notified that the rooms they booked in the 4th floor were lambasted with bass rock so loud it hurt my eardrums from floor above. They should’ve never booked that area knowing bar and party till after midnight is not conducive for families or children or anyone I asked for another room they said didn’t have any and said the entity in 5th floor is nit connected to hotel and the woman st front desk refused to afk the party to st least lower the bass so it didn’t shake your room and pierce eardrums others called and complained once the phone started ringing she called upstairs but they couldn’t hear manager as music was too loud. They have the right to charge for a room but I have a right to check in at 7:00 pm and be able to sleep I sat in the lobby and once she called the music got louder it was like putting a bed in the middle of a rock concert with bass like a jackhammer in your room! I left I plan a refund I didn’t use the room not even fir on the bed I immediate left and made it clear when they know parties are booked they should not book those rooms directly below on 4th floor. I went there to sleep and I had to leave and check into other hotel at 01:00 then slept only 2 hours. I’m disabled and can’t all all that money to not have to drive in the dark! Never should they deprive people the right to sleep. I didn’t buy a concert ticket!
Clean, comfortable, nice staff, close to the airport (10min shuttle ride)
The room was very clean and people very nice. Price was great
Comfort Suites Atlanta Airport places you within a 10-minute drive of popular sights such as Georgia International Convention Center and Lakewood Amphitheatre. This hotel has 81 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
All of Comfort Suites Atlanta Airport's 81 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch LED TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include free newspapers, free local calls, and safes.
At Comfort Suites Atlanta Airport, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free shuttle from the hotel to the airport at scheduled times. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Everything was okay parking was good.. Hotel was okay...Bathroom needs to be clean better but all and all it was good..
I was staying in Atlanta the weekend of some big NBA spring event. So the Poor staff was really trying to keep up with a crazy demand. Nice hotel, great bedding and amazing front desk workers! There were a couple of issues with the cleanliness of the room, but again I think it was just such a busy weekend. The few complaints I had were taken care of by the choice Privileges customer service team.
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, General Manager Comfort Suites 404-209-7299
Close to airport was a plus Could have been cleaner- saw a roach in the bathroom, mold in the shower Couple in the next room were fighting Hard to find channels on tv
I enjoyed staying at this hotel, though I was only here for one night. If I were in the area and I needed a room, I would stay again at this hotel. It was small, but clean. It was what I needed. Though it was close to the airport, I didnt' hear the planes leaving and returning. They had plenty of places to eat, even with walking distance. I would recommend it.
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, General Manager Comfort Suites 404-209-7299
Good Morning, sorry you was unhappy with your stay with us hopefully we can get a chance to make it up to you