Very friendly and professional staff beautiful room
Service is excellent. Restaurant staff is very responsive and friendly. From valets to check-in staff- all very helpful. Rooms were a bit smaller than expected. The area around the hotel is not interesting.
Staff was rude, there was a drip in the pipes in the bathroom that was very loud as I tried to sleep, and I couldnt get the front desk or restaurant to pick up when I was trying to order room service.
Everything was great 👍 all in all the stay was exceptional, especially the staff.
There was stains on the pillow case and the floor was dirty called the front office and they stated that they would credit back $50 and have someone come clean the floors. Someone came to change out the pillow case but no one came to clean the floor. I left and came back and the floor was still dirty I decided to check out early. I paid too much for 1 night and that was the service I received I will never spend my money to stay at a place that is very over rated.
Great hotel and location. Would definitely stay again
Very courteous staff... very clean property... great location
Top quality as always. Excellent late night room service options.
Very nice property and staff. Restaurant was top notch.
Not having a pool or jacuzzi was a big one. I thought when i was booking this trip for my anniversary it was a jacuzzi here
Front desk staff was very reluctant to resolve error on bill; a very disappointing experirnce. Also, needed some pain reliever from gift shop. No one was there to help. Had to wait in long check in. Front desk staff didnt have a cash drawer to handle the transaction. Instead of waiting even longer, we decided to charge to room. However, Front desk asked for ID because she wassnt convinced that i was who i said i was.; also another disppointing experience.
Was really nice and clean staff was great the food was excellent
My husband and I were taking a quick weekend trip to celebrate our anniversary. The staff was welcoming and extremely accommodating. They greeted us with champagne at check-in and had gone the extra mile in our room. The up to date rooms were beautiful and comfortable. I highly recommend breakfast at the AG restaurant. Delicious. We had a great stay and will be back for more weekend trips in the future!
Located in Downtown Atlanta, The Ritz-Carlton, Atlanta is a leisurely stroll from popular sights such as Centennial Olympic Park and World of Coca Cola. This 444-room, 5-star aparthotel has round-the-clock conveniences like a gym, room service, and a front desk.
This aparthotel serves as home to a bar, along with a steakhouse that specializes in southern cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to noon.
Each apartment is soundproofed and has an array of amenities, including an iPod dock, a minibar, and a coffee maker. A 55-inch flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include free newspapers, a video-game console, and a laptop-compatible safe.
Renovated in 2019, The Ritz-Carlton, Atlanta offers a 24-hour gym, WiFi in public areas, and a business center. Valet parking is available for USD 50 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Other amenities at this luxury aparthotel include a free grocery shopping service, express check-out, and free newspapers.
Very friendly and professional staff beautiful room
Service is excellent. Restaurant staff is very responsive and friendly. From valets to check-in staff- all very helpful. Rooms were a bit smaller than expected. The area around the hotel is not interesting.
Staff was rude, there was a drip in the pipes in the bathroom that was very loud as I tried to sleep, and I couldnt get the front desk or restaurant to pick up when I was trying to order room service.
Everything was great 👍 all in all the stay was exceptional, especially the staff.
There was stains on the pillow case and the floor was dirty called the front office and they stated that they would credit back $50 and have someone come clean the floors. Someone came to change out the pillow case but no one came to clean the floor. I left and came back and the floor was still dirty I decided to check out early. I paid too much for 1 night and that was the service I received I will never spend my money to stay at a place that is very over rated.
Great hotel and location. Would definitely stay again
Thank you for your honest feedback.