There was stains on the pillow case and the floor was dirty called the front office and they stated that they would credit back $50 and have someone come clean the floors. Someone came to change out the pillow case but no one came to clean the floor. I left and came back and the floor was still dirty I decided to check out early. I paid too much for 1 night and that was the service I received I will never spend my money to stay at a place that is very over rated.
Great hotel and location. Would definitely stay again
Very courteous staff... very clean property... great location
Top quality as always. Excellent late night room service options.
Very nice property and staff. Restaurant was top notch.
Not having a pool or jacuzzi was a big one. I thought when i was booking this trip for my anniversary it was a jacuzzi here
Front desk staff was very reluctant to resolve error on bill; a very disappointing experirnce. Also, needed some pain reliever from gift shop. No one was there to help. Had to wait in long check in. Front desk staff didnt have a cash drawer to handle the transaction. Instead of waiting even longer, we decided to charge to room. However, Front desk asked for ID because she wassnt convinced that i was who i said i was.; also another disppointing experience.
Was really nice and clean staff was great the food was excellent
My husband and I were taking a quick weekend trip to celebrate our anniversary. The staff was welcoming and extremely accommodating. They greeted us with champagne at check-in and had gone the extra mile in our room. The up to date rooms were beautiful and comfortable. I highly recommend breakfast at the AG restaurant. Delicious. We had a great stay and will be back for more weekend trips in the future!
Located in Downtown Atlanta, The Ritz-Carlton, Atlanta is a leisurely stroll from popular sights such as Centennial Olympic Park and World of Coca Cola. This 444-room, 5-star hotel has a restaurant and a bar/lounge, along with a fitness center.
This hotel serves as home to a bar, along with a steakhouse that specializes in southern cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to noon.
All 444 soundproofed rooms provide iPod docks, minibars, and coffee makers. 55-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free newspapers, video-game consoles, and laptop-compatible safes are other standard amenities.
Renovated in 2019, The Ritz-Carlton, Atlanta offers a fitness center, WiFi in public areas, and a business center. Valet parking is available for USD 50 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a free grocery shopping service, express check-out, and free newspapers.
There was stains on the pillow case and the floor was dirty called the front office and they stated that they would credit back $50 and have someone come clean the floors. Someone came to change out the pillow case but no one came to clean the floor. I left and came back and the floor was still dirty I decided to check out early. I paid too much for 1 night and that was the service I received I will never spend my money to stay at a place that is very over rated.
Great hotel and location. Would definitely stay again
Very courteous staff... very clean property... great location
Top quality as always. Excellent late night room service options.
Very nice property and staff. Restaurant was top notch.
