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Recent guest reviews

Management did not deliver on a $25 credit on good and beverage that was due at checkout.

everything was great and there was nothing thatwe didn't like

Good

The pillow s and mattress were amazing! Lovely people.

The bed was extremely hard and uncomfortable. There were people next to me who were obnoxious and the front desk was very quick to respond when I called. Theodore was very polite at 4:30am and took care of the issue

The staff was friendly and helpful. This is our "go to" place when we visit Atlanta

Nice hotel. Convenient location right in Buckhead.

Gorgeous hotel and staff. However, the tub drain did not work so we were forced to shower in water ankle deep or deeper, depending on how long you took shower.

Beautiful hotel with excellent staff. Everyone is very friendly and the room spacious and cozy.

Hotel looks nice from the outside, less than a minute or two to walk to the metro station across the street. The room itself is not very large the views are disappointing even from the top floor. The cleaning of the rooms could use some improvement and the facilities including the bathroom are very dated. Tubs look like they belong in a Motel 6. Hotel staff was very personable and friendly. The area in Buckhead is both accessible and very nice. The rooms are not adequately soundproofed. You can hear babies, people talking, TVs and iPod speakers right through the night.

It is located in a very nice part of Atlanta. The staff were very customer oriented.

The hotel was great staff was great would recommend

I checked in with no problems. The staff was very kind, and friendly, and the rooms were clean. I enjoyed the pool/sauna as well as the fitness area. I would definitely go back.

This hotel was great! The entire staff was aware of my son's birthday week-end, and everyone was so gracious and kind. Pastry chef prepared a birthday cake on the morning of his birthday, had it delivered to dining room, with candles, by Chef Will. Our driver, Felix, was WONDERFUL and concierge, Bruce made all arrangements with restaurant reservations and them being aware of birthday. Lamont, Ralph, Christian, Alex, and Sanusi were all so nice to my son and made him feel very special. Great hotel and staff!

This hotel was excellent!!! I loved the location, I was within walking distance to many desired places. The Lenox mall being connected to the hotel was also a plus, there were many times when walking was alot easier than actually getting in the vehicle. The room was very clean and comfortable. My husband and I really enjoyed our stay, I highly recommend this hotel to anyone. If I ever visit Atlanta again, I will definitely use this hotel again.

The hotel is wonderful. The signage in the parking lot was confusing and the front door was hard to find.

The hotel was excellent. The location is in town and the traffic was brutal.

Lenox Rd Ne Atlanta GA

Hotel highlights

  • Walking distance to Lenox Square and LEGOLAND® Discovery Center
  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool

Located in Buckhead, JW Marriott Atlanta Buckhead is a leisurely stroll from popular sights such as Lenox Square and Phipps Plaza. This 371-room, 5-star hotel has conveniences like an indoor pool, a 24-hour gym, and a spa tub. It's connected to a shopping center in central Atlanta, and a short drive from Emory University and Atlanta Botanical Garden.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

The 371 rooms have an array of amenities, including iPod docks, coffee makers, and free weekday newspapers. Guests can expect WiFi, wired Internet, and 37-inch flat-screen TVs with satellite channels and pay movies. Beds are dressed in pillow menus and bathrooms offer spring water baths, hair dryers, and free toiletries. Safes, phones, and ironing boards are also available. Change of towels is available on request.


Property features

Guests staying at JW Marriott Atlanta Buckhead enjoy an indoor pool, a 24-hour gym, and a sauna. Parking is available for USD 35 per day (USD 45 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a spa tub, and conference space.

Room options

Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 3

Deluxe Room, 1 Double Bed, Non Smoking, Corner

1 Double Bed | Sleeps 3

Deluxe Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for JW Marriott Atlanta Buckhead

Everyone (11) Business (4) Couples (10) Family (3) Other (2)
1
Everyone

Management did not deliver on a $25 credit on good and beverage that was due at checkout.

By on Nov 11, 2021

5
Partner Couples

everything was great and there was nothing thatwe didn't like

By on Aug 17, 2021

5
Everyone

Good

By on Jul 6, 2021

2
Everyone

By on Sep 11, 2020

5
Everyone

By on Jan 11, 2020

Review comment responded on Jan 18, 2020

Thanks for staying with us. We appreciate your feedback!

5
Everyone

The pillow s and mattress were amazing! Lovely people.

By on Jul 6, 2019

4
Everyone

The bed was extremely hard and uncomfortable. There were people next to me who were obnoxious and the front desk was very quick to respond when I called. Theodore was very polite at 4:30am and took care of the issue

By , from Portland on Jul 2, 2019

5
Family Family

The staff was friendly and helpful. This is our "go to" place when we visit Atlanta

By on Feb 11, 2019

Review comment responded on Feb 14, 2019

Dear Guest, thank you so much for this excellent review of JW Marriott Atlanta Buckhead. Our attentive and knowledgeable staff work hard to ensure our guest's expectations are exceeded throughout their stay, so we truly appreciate you mentioning how much you enjoyed our inspired and tailored hospitality. Thank you again for choosing us for your visit to our beautiful city, and we hope to see you again soon. Best Regards, Eb Mbye, Director of Operations

5
Everyone

Nice hotel. Convenient location right in Buckhead.

By on Jan 23, 2019

4
Everyone

Gorgeous hotel and staff. However, the tub drain did not work so we were forced to shower in water ankle deep or deeper, depending on how long you took shower.

By on Jan 6, 2019

Review comment responded on Jan 19, 2019

Dear Guest, thank you for being our guest. We are pleased to know you liked our courteous associates, but we are sorry for the maintenance issues you had and the inconvenience it caused. We have shared your comments with our team and will take proper actions to ensure it is not repeated. We hope you will consider us whenever you return to the area. Best Regards, Eb Mbye, Director of Operations

JW Marriott Atlanta Buckhead

3300 Lenox Rd Ne, Atlanta, GA 30326
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