Cool vibe for the price and location. I’ll stay here more often
The property was extremely clean. The front desk manager Orlando, moved me to a new room when my heating unit speed working. No complaint or suggestions just a wick solution. He checked to the hearing unit in the other room and started the heat so it would be warm when I got there, now that's great service. The next afternoon when I came back my key wasn't working. When I went back down to the front desk, Tony the other manager I presume explained to me that sometimes third-party booking sites make reservations that require you to check out and check back in. Which helped me understand why my key didn't work I thought that was very courteous. Besides the property's great location the staff made my stay great.
This was the only property in the area with an open pool.
Everything was good until I pulled the cover back big brown stains in the bed
The staff at this hotel were extraordinarily accommodating. They were friendly and personable, it really was the best hotel stay i have had in a very long time.
The property itself was well-located, and easy to find, once we realized that 3332 Tower Place Drive and 3332 Peachtree Road, N E. were the same address. Great Location, though, and a good hub for this trip.
Greetings, We, my wife and I, had a wonderful time at your hotel, despite an issue upon arrival... We were booked to your hotel by Orbitz.Com. Before the conclusion of our call, I asked the representative was there any other changes associated with my booking, I was told no. But once we got there, we were informed that we would be charged an additional fee of $26 for parking. This is our first time in Atlanta and we aren't very experienced in hotel stays so we were unaware of a fee for parking... We thought we just had to go to the hotel and go to our room... My wife and I felt blindsided. We felt we were lied to just for Obitz to get the booking... I called Orbitz and told them that we weren't from Atlanta and we was in our car with no money to pay for the parking, which would mean we would have to find somewhere to park on the street. I also told them we were stuck, could they accommodate us by paying for our parking, since the representative that booked us neglected to inform us of the extra charge when she was asked if there was any. We were told, by an Orbitz representative, that they were so sorry for our inconvenience, but it wasn't nothing they could do for us, but give us a $25 credit on our next booking with them... We were then told, we could cancel our reservation, but that would mean we would be penalized meaning they would be keeping our entire 127.31 we paid for the booking... We were very displeased and because we felt that we were rodded...
Very accommodating! Will absolutely return to this location.
The parking situation is absolutely terrible .Daylight robbery at its finest.$26 a night to park and every time you leave out the parking lot you have to pay to get back in. So theoratically you could spend up to hundreds just on parking . Most civilized places offer a parking pass where even if you have to pay it's not repeatedly this is not the case at this location... every single time you leave the lot you will pay. This is predatory and extortionate behavior especially since most of the people likely to stay ere here are from out of town and don't know better. If this was the last hotel in Atlanta would fly by to a neighboring state rather than pay to stay here again ...extremely terrible experience and completely ruined my vacation.
Location was pretty good. My overall experience with the hotel was not good. Checking in was horrible. I was not allowed to unload my luggage even after checking in i had to wait for a line to move before. Parking was crazy expensive and they gave me two sets of keys that did not work to open the parking area. They also failed to tell me there were two parking areas one which was quite a walk to the hotel. They also did not allow you to use the input on the televisions to hook your laptop up to watch Netflix. Someone has to come to enable the capability.
We reserved a king room with separate deep soaking tub, we were given a corner king room with shower tub combo. This was a separate choice during booking and I guess you could consider it an upgrade as it cost more however it’s not. Being a corner room there are windows on two walls. The blackout curtains don’t meet in the corner and we had neon lights shining in our room all night. Our ac control knobs were also missing so we couldn’t adjust the air at all, we froze all night.
Located in Buckhead, Courtyard by Marriott Atlanta Buckhead is a leisurely stroll from popular sights such as Legoland Discovery Center and Phipps Plaza. This 3-star hotel welcomes guests with 172 rooms and conveniences like an indoor pool, free in-room WiFi, and a fitness center.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can sip a beverage at the coffee shop/café. Continental breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.
All 172 air-conditioned rooms provide refrigerators, coffee makers, and safes. Guests can expect free WiFi and 32-inch LED TVs with pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities. Housekeeping is available once per stay.
Guests staying at Courtyard by Marriott Atlanta Buckhead enjoy an indoor pool, a fitness center, and free WiFi in public areas. Transportation is made easy with a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Cool vibe for the price and location. I’ll stay here more often
The property was extremely clean. The front desk manager Orlando, moved me to a new room when my heating unit speed working. No complaint or suggestions just a wick solution. He checked to the hearing unit in the other room and started the heat so it would be warm when I got there, now that's great service. The next afternoon when I came back my key wasn't working. When I went back down to the front desk, Tony the other manager I presume explained to me that sometimes third-party booking sites make reservations that require you to check out and check back in. Which helped me understand why my key didn't work I thought that was very courteous. Besides the property's great location the staff made my stay great.
This was the only property in the area with an open pool.
Everything was good until I pulled the cover back big brown stains in the bed
The staff at this hotel were extraordinarily accommodating. They were friendly and personable, it really was the best hotel stay i have had in a very long time.
The property itself was well-located, and easy to find, once we realized that 3332 Tower Place Drive and 3332 Peachtree Road, N E. were the same address. Great Location, though, and a good hub for this trip.
Thank you for sending us your review. We are happy you enjoyed your stay and hope to see you again on your next trip to Atlanta.
Dear Leslie, Thank you for the kind words about our hotel and levels of customer service. We are very happy you enjoyed your stay. Stay safe, and hope to see you again on your next trip to Buckhead.