We had gone to a concert so it was midnight before I discovered that the heat wasn’t working. I had to leave at 4 am so decided it wasn’t worth moving all our stuff we had unpacked. The room was 60 degrees. I slept on the sofa bed and the sheets hadn’t been changed since the last occupant. Front desk staff was friendly upon check in and parking was free in an adjoining lot.
Beds were very uncomfortable but our room was remodeled but looked still looked like it was unfinished. Breakfast was not that great and staff was picking up food even if you were waiting to get food. There was only one working elevator so to go down or up for anything would take such a long time. Not enough carts to check in or check out and not enough parking especially if you have to pay $25 extra a night for it. Overall will not book here again
Property requires an “optional” Parking fee to use the parking lot that they say they don’t own. In the lot is a 6 foot tall sign clearly stating they own the lot. If you don’t pay their “optional” parking fee they will tow your vehicle from their lot. Property is under renovation and the room we were given was unfinished. The area is very noisy.
Princess at the front desk was very helpful and super friendly. She’s a hard worker and truly likes her job, she deserves a raise! The ice maker on 5 floor didn’t not work at all! We had to go to other floors to discover another ice maker had a out of service sign on it. Breakfast could me better also. Overall I’ll give my stay a 3.5 out of 5.
Front desk staff were amazing. Princess, in particular, was very helpful in getting some forms printed for us while trying to use the Business Office services. She went out of her way to make sure we got what we needed. Breakfast was also very ample and parking was convenient for a downtown hotel.
Perfect location. Few minutes away from tourist attractions
Staff was very helpful in providing directions to different places of interest. Breakfast was very good. Location ideal.
Room was very spacious. We did not expect a suite, so we were pleasantly surprised. Good price for prime downtown location. Will definitely consider staying here again.
Stayed 2 nights, everything went as expected. Room was clean and staff was very attentive and helpful, and did their best to work quickly.
Stayed at this hotel while attending an event at the GWCC. Our room was an a-joining room, so we could here our neighbors conversations and bathroom time very clearly. Next time, we will request to have our room moved. Breakfast was pretty standard, but the convenient store was helpful.
The location was very nice to walk to many places. The breakfast was quite good . Some things that needed to be dealt with were the noise from inside the hotel. Doors slamming in middle of the night...guests fighting in the hall one night so getting a good nights sleep was difficult. Our faucets were reversed for hot and cold in our room.. The tub had some chips that needed fixing.. The bed was hard as a rock. The parking said 30.00 a day. So we paid the automatic machine for the first night and went into the hotel to ch eck in. . Once we got in it was suppose to be 20.00 for guests but i was to get that from them first. I got no refund. But my luck I wouldve parked my car, not paid and then came in to check in and id have been towed in the meantime.. We saw no signs posted to go in first and we looked again later.. So overall the area was nice. But I think the stay could have been a bit better for the price we paid.
Love staying at this location in Atlanta, close to everything we wanted to do! Hotel staff was very friendly and helped us with all of our needs! The breakfast was wonderful and nice to have fresh fruit for their guest. We will difantly stay here in the future!!
We had a Conference that our office sent us to at the Ritz Carlton in Buckhead. We wanted to see some of the sites so we stayed an extra night but wanted to be closer to downtown, Coke Museum, etc. We made a reservation with your hotel. As I told the young man that checked us in the Ritz was really fancy in the Lobby and conference room but the room itself was not any better than your hotels', in fact you at least had a coffee maker in the room. I must also say that the people that work for you were so pleasant and helped us quite a bit. Held our luggage for us while we did out sight seeing. Great Job!
Older hotel, with a difficult entrance. When I arrived in the morning the front door had a sign please use the other door the other door was by the parking lot, I had equipments in a cart, so going down the stairs was a bad, I ended up bending my cart, but after I checked in, I was told that I can get in with my key card at the front door. The room was at the end and cozy, 3 windows- one facing the parking lot, 2 facing the inside court yard. Although they have given me the wifi code, there were no wifi signal at all, so I had to link my phone to my laptop. The hot breakfast made everything all better in the morning.
Took my grandchildren to the aquarium and this was close to all attractions. Staff was great, breakfast great, hotel clean.
This is a great hotel in a great location. My wife and I stayed here overnight with our daughter for a school trip. The staff was very friendly and knew the area very well. Within walking distance to Hardrock Cafe and many other resturaunts. Also a short walk to Centinial Park, Georgia Aquarium and World of Coca-Cola.
We went to Atlanta for a fun, family trip. With 5 kids ranging in age from 5-16, it's hard to please everyone. But Atlanta was the perfect destination. The Hampton Inn was a great location (within walking distance to the World of Coke, the Georgia Aquarium, the Atlanta Skyview, and the CNN center. A couple of issues with the hotel was that the public areas were very loud and the water pressure and temperature of the shower weren't good. Otherwise, the staff was helpful and the women who ran the breakfast area (Sandria and Mary) were very welcoming.
Located in Fairlie-Poplar Historic District, Hampton Inn & Suites Atlanta Downtown is adjacent to Tabernacle and within a 5-minute walk of other popular sights like Centennial Olympic Park. This hotel has 119 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and a fitness center.
Free buffet breakfast is included with your stay.
All 119 rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Free local calls, safes, and ironing boards are also available.
Renovated in 2019, Hampton Inn & Suites Atlanta Downtown offers a fitness center, free WiFi in public areas, and a meeting room. Self parking is offered for USD 25 per day. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-in.
We had gone to a concert so it was midnight before I discovered that the heat wasn’t working. I had to leave at 4 am so decided it wasn’t worth moving all our stuff we had unpacked. The room was 60 degrees. I slept on the sofa bed and the sheets hadn’t been changed since the last occupant. Front desk staff was friendly upon check in and parking was free in an adjoining lot.
Thank you for taking the time to share your experience. Without question I would like to offer a sincere apology for this experience. The feedback provided is value and will assist our team in enhancing their skill set to ensure this does not happen in the future. Again, we thank you for your business and hope to see you soon.
Beds were very uncomfortable but our room was remodeled but looked still looked like it was unfinished. Breakfast was not that great and staff was picking up food even if you were waiting to get food. There was only one working elevator so to go down or up for anything would take such a long time. Not enough carts to check in or check out and not enough parking especially if you have to pay $25 extra a night for it. Overall will not book here again
Dear Traveler, It was our pleasure to welcome you to the Hampton Inn Atlanta Downtown. I am disheartened to learn of your recent stay and our short comings in service, this is not a typical of a stay with us and I sincerely apologize. It is only my hope that we can welcome you back and show you the true Hamptonality we're known for! Kind Regards, Amber Petty Guest Service Manager
Property requires an “optional” Parking fee to use the parking lot that they say they don’t own. In the lot is a 6 foot tall sign clearly stating they own the lot. If you don’t pay their “optional” parking fee they will tow your vehicle from their lot. Property is under renovation and the room we were given was unfinished. The area is very noisy.
Dear Traveler, Thank you so much for being our valued guest and submitting your feedback. During this time of renovation we appreciate your patience as we improve the guest experience. Regards, Amber Petty Guest Service Manager
Thanks for staying with us. We appreciate your feedback! Kind Regards, Amber Petty Guest Service Manager
Princess at the front desk was very helpful and super friendly. She’s a hard worker and truly likes her job, she deserves a raise! The ice maker on 5 floor didn’t not work at all! We had to go to other floors to discover another ice maker had a out of service sign on it. Breakfast could me better also. Overall I’ll give my stay a 3.5 out of 5.
Dear Rich, Thank you for taking the time to review our property. Princess is one of our gems here and ill be sure pass along your kind words. We hope that our hospitable charm brings you back again soon! All the best, Amber Petty Guest Service Manager
Front desk staff were amazing. Princess, in particular, was very helpful in getting some forms printed for us while trying to use the Business Office services. She went out of her way to make sure we got what we needed. Breakfast was also very ample and parking was convenient for a downtown hotel.
Thank you for taking the time to share your experience. The feedback provided is value and will assist our staff in enhancing their skill set to ensure this does not happen in the future. Again, we thank you for your support and loyalty and hope to see you again in the near future. At Your Service, Natasha Boyd General Manager
Thank you for taking the time to share your experience. The feedback provided is value and will assist our staff in enhancing their skill set to ensure this does not happen in the future. Again, we thank you for your support and loyalty and hope to see you again in the near future. At Your Service, Natasha Boyd General Manager
Perfect location. Few minutes away from tourist attractions
We are excited that your stay with us was enjoyable. Thank you for taking the time to provide this valuable feedback. Our team will be elated to hear what a great job they did. We appreciate your support and loyalty and look forward to hosting you again in the future. At Your Service, Natasha Boyd General Manager
Staff was very helpful in providing directions to different places of interest. Breakfast was very good. Location ideal.
We appreciate the awesome comments. Our staff will be elated that your visit with us was enjoyable. At Your Service, Natasha Boyd General Manager
Thanks for staying with us. We appreciate your feedback!