The parking is excessive but to be expected in major city I guess. The room was nice and the bed clean/comfortable. I’d stay again
Walking distance to Coke, College Hall of Fame, World of Congress, CNN, clean hotel staff was helpful.
Easy check in process, even though check in was 4 (and it was a concert night), we checked in early. Valet was a breeze even though traffic was a disaster… relatively seamless process-we’ve had a previous horrible experience at the Omni so this was a huge improvement!!! Everyone worked very efficiently!
Fantastic facility and very friendly staff to assist you. The area around the hotel at night isn’t the best but still felt safe on the property.
The room seemed a like dusty … the common were clean . The Charlotte location was much better.
My girlfriends and I stayed for the weekend and enjoyed our stay. The location was perfect. We were pleased to see all the safety features the hotel had. The rooms look just like the pictures and the bed is soooo comfortable!
Jose and his staff were exeptional during our stay! I know COVID has caused a lot of issues for the hotel industry and they had a shortage of staff for the bar/restaurant area as well as housekeeping but they went above and beyond to ensure EVERY customer had what they needed for their rooms. They were especially accomodating for boxes I needed to pre-deliver which is a rarity. The hotel is clean, elegant and we will be staying again! Thank you to Jose and the Reception staff! You were all wonderful!
The location was excellent and secure. Check in took a while and the elevators had a long line. Rooms were quality, quiet, and clean.
Greeted by amazing staff with really good attitudes. The entrance isn’t open for stragglers, need your key or to be buzzed in, definitely added to feeling safe. The room as well as common areas were ALWAYS clean and smelled of cleaning products. Mask are mandatory in common areas, added to my safe traveling check list. I was in town for a festival which was across the street. There’s food and attractions in walking distance. Great location.
The service here was very terrible!
Great hotel and awesome location
Nice hotel- rooms are clean- pool and lounge area is nice as well. Valet parking is very handy. Special shout-out to Ruby at the front desk she is bussin’ 😊
Parking is expensive but overall the hotel is nice! The room is small but it was well designed. The bathrooms modern and clean.... I’ll definitely come back
We were not given safe and clean rooms on our stay. When we checked in there was a toilet plunger leaning on the wall outside our door. Extremely drunk guests yelling and falling in and out of rooms cursing. Inside the soaps were opened with wrappers on the floor. The sink was full and wouldn’t drain. Soaps in shower were empty and there were only two towels for 4 guests. There was no remote for tv and the thermostat was 76 degrees-AC completely broken. We told all of this to staff who said they would take care of it. Nothing happened in response the first night and we tried to suffer through. The second night the room was near 80 degrees. I have 3 daughters with me who were miserable-I asked them to take a cold shower so they could sleep and called down for towels (again having never gotten them the first time and were told the hotel was “out of towels”. We were told again someone would come look at the AC and remote and sink that didn’t drain. Nothing. Come 1am my youngest daughter is miserable crying. I went down the the desk in person this time. They sent up the security guard to “fix the ac” which of course makes no sense. The security walked into the room and said “whoa it is too hot on here”. He pressed on/off and said “yeah I’m just a security guard I don’t know but it’s broken”. Walked me downstairs. They moved us at almost 2am to another room with only 1 bed as they had no more doubles so I had to put three daughters in 1 bed and I slept on the floor. Miserable.
Nice & clean place for a fast trip, good customer service.
Upon entering the hotel I was greeted by Tracy. She was very friendly made me feel at home staying at the hotel. I did however check out a day early due to the unrest happening downtown. The staff did an excellent job with securing the property ensuring no damage was done onsite. I would definitely stay at that hotel again.
Located in Downtown Atlanta, AC Hotel by Marriott Atlanta Downtown is within a 5-minute walk of popular attractions such as Centennial Olympic Park and Georgia State University. This 255-room, 3-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.
32-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, ironing boards, and desks. Housekeeping is available on request.
AC Hotel by Marriott Atlanta Downtown features a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 42.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a library.
The parking is excessive but to be expected in major city I guess. The room was nice and the bed clean/comfortable. I’d stay again
Walking distance to Coke, College Hall of Fame, World of Congress, CNN, clean hotel staff was helpful.
Thanks for the excellent review, Andrew!We're delighted your time at AC Hotel Atlanta Downtown was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our ideal location and clean rooms as well as our friendly staff. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.
Easy check in process, even though check in was 4 (and it was a concert night), we checked in early. Valet was a breeze even though traffic was a disaster… relatively seamless process-we’ve had a previous horrible experience at the Omni so this was a huge improvement!!! Everyone worked very efficiently!
Thank you for the excellent rating, Carma!We're so glad that you've enjoyed your stay at AC Hotel Atlanta Downtown so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team.Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon.
Fantastic facility and very friendly staff to assist you. The area around the hotel at night isn’t the best but still felt safe on the property.
Thank you for the 5/5 rating, Richard!It's excellent you enjoyed your time at AC Hotel Atlanta Downtown so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
The room seemed a like dusty … the common were clean . The Charlotte location was much better.
We appreciate that you took the time to share your feedback, Patrick. We're glad you had a pleasant stay with us despite our services not exceeding your expectations. We've addressed your concerns with the appropriate members of our team so that we may improve moving forward. We hope to host you again soon so we can share a more positive experience that our guests are accustomed to.
My girlfriends and I stayed for the weekend and enjoyed our stay. The location was perfect. We were pleased to see all the safety features the hotel had. The rooms look just like the pictures and the bed is soooo comfortable!
Thank you for leaving us this fabulous review, Lourdes! We're so glad you had such an enjoyable time with us at AC Hotel Atlanta Downtown! We care deeply about the comfort and satisfaction of our guests so it's wonderful you appreciated our central location. We love seeing our guests take advantage of our proximity to so many excellent attractions. We look forward to hosting you again for yet another unforgettable stay!
Jose and his staff were exeptional during our stay! I know COVID has caused a lot of issues for the hotel industry and they had a shortage of staff for the bar/restaurant area as well as housekeeping but they went above and beyond to ensure EVERY customer had what they needed for their rooms. They were especially accomodating for boxes I needed to pre-deliver which is a rarity. The hotel is clean, elegant and we will be staying again! Thank you to Jose and the Reception staff! You were all wonderful!
We appreciate the great review, William! Going above and beyond is what our team at AC Hotel Atlanta Downtown strives to do. We're so glad that you had an exceptional experience at our property from start to finish. It's wonderful to know that you loved our amazing staff and that you had a peaceful stay throughout the entirety of your time with us. Serving you and your family was an absolute pleasure. Come see us again soon!
Thank you for sharing the wonderful review with us, Brian!We're happy to hear that you had such a pleasant stay at AC Hotel Atlanta Downtown! It was our pleasure hosting you. It's great to know that our lovely rooms and comfortable beds had such a positive impact on your stay. We love providing our guests with great amenities and services and we're happy that you had all that you needed.