Was kinda disappointed at check in; little bit of a wait. Biggest issue was the plumbing. Contacted the front desk at least half a dozen times. Carpets were soaked from a clog in the shower. Only one guy showed up on the first day with a plunger which didn’t work. He thru some towels down on the carpet and said we should be fine. It continued thru our whole stay. Was expecting more, this isn’t my first visit. Will absolutely stay again hopefully they can redeem themselves.
It’s old building and we found roach in our room
The kitchen was very outdated. It did not look like the pictures.
The history of it
Beautiful iconic and historic building.
Convenient to Fox Theater but odd room layout and quite beat up furniture and floors. No dining or drinks on Sunday. Check in was at least 30 minutes in line
Great property and friendly staff
Spacious clean rooms well situated
What i did not like, was during the checkout process. The hotel had 3 separate takes which equates to over $120 alone in taxes for 2 nights. Complete rip off. The worker tried to state that it is Georgia taxes. Not true or consistent with the surrounding hotels in the area. Manager onsite would not address at all.
Bed was small and I haD to pay 75 for a later checkout!!! Will not return to that hotel at all!
The information about the airport shuttle and parking was incorrect. There was no airport shuttle and I had to pay for parking. The opposite was advertised through Orbitz filtering.
It
Customer service was great.
It was gorgeous and historical, but the amenities were lacking tremendously and no one seemed to care. The shampoo/conditioner was out of shampoo and not filled even though I requested it, we had few towels and I had to call twice to get them and housekeeping did not answer each time. The pool had no towels and when I called the main hotel number, I was disconnected with each number I pushed as an option, so we had no towels at the pool. Valet did not work on Sundays so we had to get our keys and then self-park. No clear idea of what to do with the ticket for the parking. And, there was no water available either at the front desk or in the vending machines (when that is where we were told to go on 2 of the floors). It was sold out. Very sad for such a landmark hotel. The architecture is all it really has going for it.
Beautiful hotel. A bit rundown. Weed smoke and folks yelling for hours on end. Smh.
Located in Midtown, The Georgian Terrace Hotel is within a mile (2 km) of popular sights such as Centennial Olympic Park and World of Coca Cola. This 326-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served each morning for a fee.
All 326 air-conditioned rooms feature phones, ironing boards, and desks. Guests can expect to find free WiFi and LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters.
At The Georgian Terrace Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Parking is available for USD 40 per night (USD 50 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Was kinda disappointed at check in; little bit of a wait. Biggest issue was the plumbing. Contacted the front desk at least half a dozen times. Carpets were soaked from a clog in the shower. Only one guy showed up on the first day with a plunger which didn’t work. He thru some towels down on the carpet and said we should be fine. It continued thru our whole stay. Was expecting more, this isn’t my first visit. Will absolutely stay again hopefully they can redeem themselves.
It’s old building and we found roach in our room
Thank you for taking a moment to share your thoughts with us. We appreciate your review, and please know your feedback will be passed along to our team for review. Kind regards,
The kitchen was very outdated. It did not look like the pictures.
Casandra, thank you for your review. We are disappointed to hear your stay with us did not meet your expectations. Our goal is to provide our guests with the very best services and experiences and we apologize you did not enjoy those pleasures. We hope to have the opportunity to welcome you back for a more enjoyable stay. Warm Regards, General Manager
The history of it
Gail, thank you for taking the time to leave a review of The Georgian Terrace. We are delighted to hear you enjoyed the beautiful and unique history of our property. We hope to welcome you back in the future for another great stay. Warm Regards, General Manager
Beautiful iconic and historic building.
David, thank you for your review of The Desoto Savannah! We are elated to hear you enjoyed our unique and "iconic" historic building in beautiful downtown Savannah. We are looking forward to welcoming you back for another great stay with us. Warm Regards, General Manager
Convenient to Fox Theater but odd room layout and quite beat up furniture and floors. No dining or drinks on Sunday. Check in was at least 30 minutes in line
Howard, thank you for taking the time to provide your feedback. We have shared it with our team and hope to welcome you back in the future! Warm Regards, General Manager
Great property and friendly staff
John, thank you for the kind review of The Georgian Terrace! We appreciate your feedback and value your business! We are looking forward to hosting you again soon. Warm Regards, General Manager
Greg, thank you for the kind review of The Georgian Terrace! We are thrilled you were impressed with our hotel. We value your business and look forward to hosting you again for another enriching experience. Warm Regards, General Manager
Thank you for sharing your review with us. We are disappointed to hear that you did not enjoy your stay with us, as we strive to provide each guest with an exceptional experience. We will certainly pass your feedback along to our team for consideration. Kind Regards. General Manager