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Recent guest reviews

Due to covid many changes had been made to the hotel for cleanliness reasons. However having to request towels and everything from down stairs became issue because their seemed to be no hurry for the front desk to fill request. Valet parking was horrible half the time you couldn’t find the staff to give them your keys or to get them to answer the phone to bring the car up. In addition to that my vehicle smelled of weed when brought up to me on two different occasions.

We were charged twice on our credit card at check in. We’re told it would be corrected but not until we checked out! Why??? It’s their mistake-it should have been corrected immediately! No maid service! Trash cans overflowing, no toilet paper! Then-they told us we had to go to the front desk for toilet paper!! They won’t even bring it to your room!! Much less clean it!!! We had to take our towels and trash out! Very rude staff too!! Absolutely ridiculous for a hotel that cost this much!! Better service at a Motel 6!!

Everything is cool.The place and services very good.

The hotel was great, an awesome location with many restaurants within walking distance. Everyone from the parking attendants to hotel staff was superb!

Love the location, lobby ambiance, and friendliness of staff Rooms facing W. Bay St. can be a little noisy, but the sound machine they put in the rooms help a lot!

Offered breakfast which was convenient with Dorian.

Fantastic location, close to everything. The hotel is great, very nice and clean. Nice bar and lobby area to lounge if you choose to before heading out for the night

Nice hotel, large room and great location in the historic district of Savannah.

Perfectly located, great staff, rooms were kept very clean!

Veey nice hotel, perfect central location, and a beautiful room

Distressed finishes give the appearance of a run down, old hotel. Staff very argumentive. Parking is $30.00 per night. Only valet parking, you can "not" park your car yourself. Glass shower covered with soap scum. Had to request 3 room changes because there was no where to hang clothes, really small 2nd room with terrible view. Third room was better but faced toad with heavy traffic / terrible view.

My husband and I just spent three nights here and did not want to leave. We loved everything about this hotel. It's newly renovated and gorgeous! We had a king room with a balcony. Super clean, spacious room with a decent view. The entire staff were just wonderful, wonderful! The pool deck was lovely and the hotel is so well located. Steps to River street and practically attached to the City Market. We didn't try the breakfast as we had our itinerary for our meals (we like to eat our way through the cities we visit). Seriously, for the price, location and an all in all wonderful accommodations, why the hell would you stay elsewhere? We will most definitely be staying here again, no doubt. Savannah is a magical place.

Nice staff and great location, but they are currently under renovation. Amenities across the street at the Doubletree and workmen coming and going, with no lobby or place to relax, it is currently, simply a room, which during the day, is a noisy room. Would have been nice knowing that prior to booking.

W Bay St Savannah GA

Hotel highlights

  • Steps from River Street and City Market
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Historic Downtown Savannah, Hilton Garden Inn Savannah Historic District is next to popular attractions like River Street and City Market. This 133-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour fitness center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a continental breakfast is served for a fee each morning from 7:00 AM to 9:30 AM.


Rooms

All 133 rooms feature microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, safes, and phones are other standard amenities.


Property features

At Hilton Garden Inn Savannah Historic District, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. Valet parking is offered for USD 35 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Two Queen Beds, Non-Smoking, Accessible

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Balcony

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Balcony

1 King Bed | Sleeps 2

Suite, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Garden Inn Savannah Historic District

Everyone (18) Couples (22) Business (3) Family (13) Friends (8) Other (5)
5
Everyone

By on Jan 26, 2021

Review comment responded on Feb 6, 2021

Thank you for rating your stay at Hilton Garden Inn Savannah Historic District. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Jake Warner General Manager

3
Partner Couples Family

Due to covid many changes had been made to the hotel for cleanliness reasons. However having to request towels and everything from down stairs became issue because their seemed to be no hurry for the front desk to fill request. Valet parking was horrible half the time you couldn’t find the staff to give them your keys or to get them to answer the phone to bring the car up. In addition to that my vehicle smelled of weed when brought up to me on two different occasions.

By on Nov 2, 2020

Review comment responded on Nov 3, 2020

Thank you for posting a review of your recent stay with us. We are sorry for the unsatisfactory service you received from our team during your visit and regret the inconvenience caused. We will review the instance you mentioned with the appropriate individuals so similar concerns do not reoccur going forward. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality for which we are known. Jake Warner, General Manager

1
Family

We were charged twice on our credit card at check in. We’re told it would be corrected but not until we checked out! Why??? It’s their mistake-it should have been corrected immediately! No maid service! Trash cans overflowing, no toilet paper! Then-they told us we had to go to the front desk for toilet paper!! They won’t even bring it to your room!! Much less clean it!!! We had to take our towels and trash out! Very rude staff too!! Absolutely ridiculous for a hotel that cost this much!! Better service at a Motel 6!!

By , from Atlanta on Oct 26, 2020

Review comment responded on Oct 27, 2020

We appreciate your candid comments about your stay at our hotel. We were disappointed to read your feedback, and we apologize for your less than stellar stay. Our team prides itself on delivering wonderful hospitality, so we are sorry this was not your experience with us. Rest assured that we take these reviews seriously and address them appropriately to help ensure we do not repeat mistakes. We hope you will consider giving us another chance so we can make this up to you the next time you are in the area. Jake Warner, General Manager

4
Everyone

By on Sep 28, 2020

Review comment responded on Sep 29, 2020

Thank you for being our guest at Hilton Garden Inn Savannah Historic District. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Jake Warner, General Manager

5
Everyone

By on Jul 25, 2020

Review comment responded on Jul 26, 2020

We are delighted you had an outstanding stay at Hilton Garden Inn Savannah Historic District and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Jake Warner, General Manager

5
Family Family

Everything is cool.The place and services very good.

By on May 28, 2020

Review comment responded on May 29, 2020

We are glad you had a great stay at Hilton Garden Inn Savannah Historic District. It is a delight reading your comments appreciating our refreshing property and the prompt service provided by our associates. Thank you for being our guest, and we look forward to welcoming you again on your next trip to our city. Jake Warner, General Manager

5
Partner Couples

The hotel was great, an awesome location with many restaurants within walking distance. Everyone from the parking attendants to hotel staff was superb!

By , from Ocean View, Delaware on Mar 1, 2020

Review comment responded on Mar 2, 2020

Anthony, thank you for the generous review of the Hilton Garden Inn Savannah Historic District. We are thrilled to learn you enjoyed our proximity to restaurants and that you were impressed with our valet staff. We appreciate your feedback and look forward to welcoming you back soon. Jake Warner, General Manager

4
Family

Love the location, lobby ambiance, and friendliness of staff Rooms facing W. Bay St. can be a little noisy, but the sound machine they put in the rooms help a lot!

By on Feb 12, 2020

Review comment responded on Feb 13, 2020

Thank you for being our guest at the Hilton Garden Inn Savannah Historic District. We are glad you liked our location and that you were impressed with our lobby area as well as our cordial associates. We value your feedback and look forward to welcoming you back soon. Jake Warner, General Manager

4
Everyone

By on Jan 19, 2020

Review comment responded on Jan 20, 2020

Thank you for being our guest at Hilton Garden Inn Savannah Historic District. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Jake Warner, General Manager

4
Family

Offered breakfast which was convenient with Dorian.

By on Sep 8, 2019

Hilton Garden Inn Savannah Historic District

321 W Bay St, Savannah, GA 31401
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