6/10 Okay
Rachael
Traveled with family
Jun 23, 2025
Liked: Staff & service, amenities
This is our second time in Savannah, but first time staying at the Hilton. The location could not be beat. It was right in proximity to basically everything. The staff was second to none, honestly as we find everywhere in Savannah. Your warm welcome and attention to detail at the front desk and concierge are amazing.
The hotel itself left a little bit to be desired. The room was ok. The sofa bed was not comfortable at all though and shouldn't really be offered as a reasonable solution for multiple nights of sleeping. The cleanliness and housekeeping staff was great but you could tell the hotel itself needs a little love.
Same for the pool. The staff was seen attending to.towels and trash. But the pool itself, the hardscape and the hot tub are in desperate need of attention.
Overall, great staff, super convenient location and nic little amenities like the bar in the lobby.
Downside, you could see that they're understaffed and need to pay a little more attention to detail and maintenance.
Rachael
Stayed 4 nights in Jun 2025