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Marriott Courtyard San Francisco Downtown

3.5 out of 5.0

Recent guest reviews

Super clean and nice hotel. Centrally located for baseball or just tourism in general. Would definitely recommend staying here when in San Francisco.

We found 2 cockroaches in our bathroom sink. It was really disgusting. They skipmped on towels, when I called for more towels we waited 30 mins before we had to leave and no towels were brought up to the room.

The front desk staff were helpful and friendly. We requested a microwave once we got to our room and it was delivered within minutes. Cleaning staff did a nice job each day. Location of the hotel was convenient and within walking distance of a grocery store and restaurants. Area around the hotel felt safe.

very comfortable and convenient. nothing would complain. indoor pool and spa are so great for children

loved this hotel... would totally book it again when we come to the city

The staff were wonderful here. Very courteous and they clearly made every attempt to help where they could. The hotel is well located and the room we stayed in had clearly been updated recently. My two complaints were 1) the walls were paper thin. We could hear every word from the TV and spoken in the next room and 2) I wish there was a door between the sink portion of the bathroom and the shower/ toilet.

I'm not writing anything. don't make me. if you make me I won't submit anything

Staff were friendly and helpful. Rooms are a little older, but still nice and clean. Bed was not super comfortable. Cool outside bar area. Easy access to convention center, restaurants, bars.

Comfortable - and well located. Very well-equipped gym. In-hotel dining options were slim...especially for families.

Grateful hotel near the beach and local attractions

The Marriott Courtyard San Francisco is a wonderful hotel, excellent location for downtown meetings and events. Very helpful and attentive staff.

Very comfortable and available seating to relax. Starbucks on site.

I was pleasantly surprised at how relatively quiet the hotel was, both inside (no slamming doors or noisy elevators) and outside (with the exception of an occasional siren). The room was spacious and well appointed. Whispers, the bar/restaurant downstairs has excellent food and a very friendly staff as well. Do not hesitate to eat in the hotel. Two things to note: 1) I found it odd that there was not a shave / makeup mirror in the room NOR does the hotel have them to send to your room. I have stayed at other JW Marriott properties and they have this option available. Please note, hotel management, that travelers like and usually NEED this and should not have to travel with their own. 2) The bed was hard and lumpy. I think the mattress has seen better days. I did not get a good quality sleep. And no matter which pillow I chose of the 5-6 on the bed, they all smashed flat after about 30 minutes of use. In summation, the hotel was nice, the staff very helpful, the food in the bar/restaurant was very, very good and the location was perfect for my business trip to downtown SF.

Paid $270 for one night. Checked in, asked for a cart since I had a lot stuff, the receptionist said they Ll get one for me. I waited and waited at the lobby, never got one, hauled all our stuff on our own, not really a service considering I paid $275 plus per night.

We stayed here for 4 nights and really enjoyed it. Had a conference at the Moscone Center so this was so convenient. San Francisco is a very fascinating city!

Walking distance to everything... Nice stay! Stayed Night before and night after walked to everything we wanted to do. Valet charge a bit steep but convenience was nice. Definitely stay again!

Arrived on a Fri check-in was quick and easy. SOMA was busy and filled with people. Saturday and Sunday, the SOMA district was deserted and the only negative was that it was difficult to find places to eat within walking distance of the hotel. But come Monday this area was alive again. We would definitely stay here again next time we are in SF.

Extremely convenient, friendly hotel staff, very comfortable rooms. Met all of my family's needs, especially because we had to be at 2 different places, 2 days in a row! Easy to access, 1-Bedroom Suites were designed very well-functional and allowed for privacy. Room amenities very much appreciated. Very comfy beds! Room Temp adjustable-very relaxing! Great stay! Would definitely stay here again...especially for concerts, baseball games, and more Graduations!

Nice hotel good staff comfortable and very clean. Could have a more flexible breakfast option besides buffet only but places exist in the neighborhood.

299 2nd St San Francisco CA

Hotel highlights

  • Walking distance to San Francisco Museum of Modern Art and AT&T Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Marriott Courtyard San Francisco Downtown places you in Downtown San Francisco, within a leisurely stroll of popular sights such as San Francisco Museum of Modern Art and AT&T Park. This 410-room, 3.5-star hotel has a restaurant, an indoor pool, and free in-room WiFi. Located centrally in San Francisco, it's also close to Lombard Street and Pier 39.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café.


Rooms

All 410 soundproofed rooms provide refrigerators, coffee makers, and phones. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Video-game consoles, ironing boards, and desks are also available.


Property features

At Marriott Courtyard San Francisco Downtown, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Valet parking is offered for USD 64.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 16 meeting rooms, conference space, and a business center.

Room options

Room, 1 King Bed

King 1 | Sleeps 4

Room, 1 King Bed with Sofa bed, City View

King 1 | Sleeps 4

Suite, 1 Bedroom

King 1 | Sleeps 4

Room, 1 King Bed, City View

King 1 | Sleeps 4

Guest reviews for Marriott Courtyard San Francisco Downtown

Everyone (18) Couples (28) Business (13) Family (29) Other (9) Friends (8)
5
Everyone

Super clean and nice hotel. Centrally located for baseball or just tourism in general. Would definitely recommend staying here when in San Francisco.

By on Apr 26, 2018

Review comment responded on Apr 27, 2018

Dear Guest, we appreciate the wonderful review of the Courtyard San Francisco Downtown. It is a pleasure to know you had a great stay with us liked our comfortable accommodation and convenient location. Thank you for recommending us, and we look forward to welcoming you back again soon. Best regards, Amy Arbuckle, General Manager

3
Everyone

We found 2 cockroaches in our bathroom sink. It was really disgusting. They skipmped on towels, when I called for more towels we waited 30 mins before we had to leave and no towels were brought up to the room.

By on Apr 9, 2018

Review comment responded on Apr 10, 2018

Dear Guest, thank you for taking the time to share your experience. We are sorry for the cleanliness and service issue you experienced. We value your feedback and will use it to ensure we are more consistent with our service levels and improve in the areas which you highlighted. We hope that you will give us a chance to prove this to you the next time your plans bring you back to San Francisco. Best regards, Amy Arbuckle, General Manager

5

nice clean hotel with friendly staff

Everyone

The front desk staff were helpful and friendly. We requested a microwave once we got to our room and it was delivered within minutes. Cleaning staff did a nice job each day. Location of the hotel was convenient and within walking distance of a grocery store and restaurants. Area around the hotel felt safe.

By on Apr 7, 2018

Review comment responded on Apr 8, 2018

Dear Guest, please accept our sincere thanks for reviewing your stay at Courtyard San Francisco Downtown. We were delighted to read that our hospitality and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more. It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to San Francisco. Best regards, Amy Arbuckle, General Manager

5
Everyone

very comfortable and convenient. nothing would complain. indoor pool and spa are so great for children

By , from LA on Mar 20, 2018

Review comment responded on Mar 20, 2018

Dear Guest, thank you for the great review! We are thrilled to know you had a comfortable time with us and loved our location and facilities we offer. We look forward to your next stay at the Courtyard San Francisco Downtown. Best regards, Amy Arbuckle, General Manager

5

clean modern hotel... good location

Everyone

loved this hotel... would totally book it again when we come to the city

By on Mar 18, 2018

Review comment responded on Mar 19, 2018

Dear Guest, we appreciate the wonderful review of the Courtyard San Francisco Downtown. It is a pleasure to know you had a wonderful stay with us and loved all the aspects of our hotel, and that our location was convenient for you. We appreciate your business and look forward to welcoming you back again soon. Best regards, Amy Arbuckle, General Manager

4

staff were exceptional, room could be improved

Everyone

The staff were wonderful here. Very courteous and they clearly made every attempt to help where they could. The hotel is well located and the room we stayed in had clearly been updated recently. My two complaints were 1) the walls were paper thin. We could hear every word from the TV and spoken in the next room and 2) I wish there was a door between the sink portion of the bathroom and the shower/ toilet.

By , from San Jose, CA on Feb 5, 2018

Review comment responded on Feb 6, 2018

Dear Erika, please accept our sincere thanks for reviewing your stay at Courtyard San Francisco Downtown. We are thrilled to know you loved our excellent service and enjoyed being with us. However, we are sorry if we missed meeting your expectations in regard to your room and for the noise issue, you encountered. Your feedback is important to us as it will help us to improve our guest experience going forward. We hope that you are already planning another trip our way. Best regards, Amy Arbuckle, General Manager

4
Everyone

I'm not writing anything. don't make me. if you make me I won't submit anything

By on May 15, 2017

Review comment responded on May 17, 2017

Dear Guest, thank you for being our guest at the Courtyard San Francisco Downtown. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your feedback. Please come back and see us again soon. Best regards, Robert Thomas, General Manager

5

nice hotel

Everyone

Staff were friendly and helpful. Rooms are a little older, but still nice and clean. Bed was not super comfortable. Cool outside bar area. Easy access to convention center, restaurants, bars.

By , from Omaha on May 10, 2017

Review comment responded on May 12, 2017

Dear Michelle, thanks for including Courtyard San Francisco Downtown in your travel plans. We are thrilled to know we were able to meet your expectations and that you were especially happy with your our top-notch service, location and, your cozy bed. It was a pleasure hosting you, and we hope to welcome you back soon. Best regards, Robert Thomas General Manager

4

comfortable hotel in convenient spot.

Everyone

Comfortable - and well located. Very well-equipped gym. In-hotel dining options were slim...especially for families.

By , from San Diego on May 1, 2017

Review comment responded on May 3, 2017

Dear Southwest Ali, thank you for taking the time to share your experience online. We are happy that you liked our fire garden, fitness center and our convenient location which was perfect for your needs. We also appreciate your observations and regret any inconvenience caused during your stay. We hope to host you again at the Courtyard San Francisco Downtown. Best regards, Robert Thomas, General Manager

5
Everyone

Grateful hotel near the beach and local attractions

By on Apr 25, 2017

Review comment responded on Apr 26, 2017

Dear Guest, thank you for the great review about the Courtyard San Francisco Downtown. We're very fortunate to be within walking distance to many of San Francisco's most popular venues and attractions, and your endorsement is much appreciated! Thanks again for your positive feedback, and we hope to have the pleasure of hosting you for all of your future San Francisco visits. Best regards, Robert Thomas, General Manager