Located in Playacar within a short walk of Playacar Golf Club, Riu Palace Mexico All Inclusive is within 2 miles (3 km) of Playa del Carmen Maritime Terminal. This 434-room, 4-star resort welcomes guests with 4 outdoor pools, 6 restaurants, and free in-room WiFi. It's on the beach and also close to Xcaret Eco Theme Park and Yucatek Divers.
Dining
There are multiple options for onsite dining with 6 restaurants, including Krystal, which specializes in fusion cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
Rooms
The 434 air-conditioned accommodations feature balconies and afford space to spread out with living rooms. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. Minibars, coffee makers, and free bottled water are other standard amenities.
Property features
Renovated in 2012, Riu Palace Mexico All Inclusive offers 4 outdoor pools, a health club, and a spa tub. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a sauna, free WiFi in public areas, and a free kid's club.
Highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- 4 outdoor pools
Riu Palace Mexico All Inclusive
Avda. Xaman-Ha, Manzana 3, Lote 4 Condominio Playacar Playa del Carmen QROO 77710Hotel Amenities
All-Inclusive Details
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All meals, snacks, and local beverages included
- 24-hour room service (limited menu)
- In-room minibar (all beverages included)
- In-room liquor dispensers
- Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
- Snorkeling
- Windsurfing
Land activities
- Fitness facilities
Kids' club
- Supervised activities for children between 4 and 12 years old
Entertainment
- Onsite entertainment and activities
- Access to offsite clubs
- Onsite live performances
Not included
- Motorized water sports
- Scuba-diving certification
- Scuba-diving lessons
- Snorkeling excursions
- Premium and/or non-domestic beverages
- Airport transfers
- Childcare
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
Hotel Amenities
Overlooking the turquoise sea on Mexico's Riviera Maya, the Riu Palace, remodeled in late 2012, is set within the exclusive Playacar complex, a half-mile (1 kilometer) from the 18-hole Playacar Golf Course.
5 acres of lush gardens with fountains contain 4 sparkling pools, 1 with a swim-up bar. The Riu Palace Mexico All Inclusive is designed in a refined Art Deco style. Dining and drinks are provided on the beach, poolside, in air-conditioned dining rooms, or on open-air terraces. Cuisine options include casual international buffets and specialty restaurants. Guests also receive lunch and beverages, as well as many other privileges at 5 partner resorts, in the Playacar area.
Fitness facilities are offered and massage treatment rooms are also available.
Guests can take advantage of complimentary wireless Internet in the lobby, as well as free parking during their stay.
Water sports, daily activities, nightly entertainment, game room, and a kids club for ages 4–12 provide a well-rounded recreational program. Only 4 blocks from the resort and dedicated only to Riu resort guests, Mexican Street offers a variety of shops and a privately operated spa (surcharges).
- Babysitting or childcare (surcharge)
- Dry cleaning/laundry service
- Billiards or pool table
- ATM/banking
- Free WiFi
- Sauna
- Concierge services
- Children's club (free)
- Supervised childcare/activities (free)
- 24-hour front desk
- Porter/bellhop
- Gift shops or newsstand
- Tennis on site
- Number of bars/lounges - 4
- Wedding services
- Coffee shop or café
- Elevator/lift
- Express check-in
- Express check-out
- Hair salon
- Total number of rooms - 434
- Number of floors - 2
- Multilingual staff
- Garden
- Poolside bar
- Beach bar
- Luggage storage
- Free self parking
- Number of restaurants - 6
- Spa services on site
- Spa tub
- Free use of nearby fitness center
- Health club
- Pool umbrellas
- Number of outdoor pools - 4
- Spa treatment room(s)
- Shopping on site
Family Friendly Amenities
- Family Hotel
- Outdoor pools
- Supervised childcare/activities (free)
- Separate living room
- Free Wi-Fi
- Rollaway/extra beds available
- Children's club (free)
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Playground on site
- Cribs/infant beds (complimentary)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking
Free self parking
Room Amenities
- Free WiFi
- Free cribs/infant beds
- Rollaway/extra beds available
- Balcony
- Air conditioning
- In-room climate control (air conditioning)
- Access via exterior corridors
- Free bottled water
- Minibar
- Coffee/tea maker
- Private bathroom
- Designer toiletries
- Separate bathtub and shower
- Free toiletries
- Hair dryer
- In-room childcare (surcharge)
- Desk
- Satellite TV service
- Iron/ironing board
- Ceiling fan
- Separate living room
- Daily housekeeping
- Room service (24 hours)
- Flat-panel TV
- In-room safe (laptop compatible)
Where to Eat
Guests at Riu Palace Mexico can also have lunch, snacks, and beverages (dinners not included) at three partner resorts (transportation not included).
Dress code: Men are required to wear long trousers and shirts with sleeves in all dinner specialty restaurants.
Don Julian - Main resort restaurant with both indoor and outdoor dining areas. International and regional specialties. Theme nights three times weekly. Breakfast, lunch, and dinner. No dress code.
Miyagi - Japanese cuisine. Dinner only. Reservations required. Dress code: long trousers and shirts with sleeves for men.
La Dolce Vita - Restaurant specializing in Italian cuisine.
Krystal - A la carte restaurant specializing in fusion cuisine that blends local ingredients, regional flavors, and international techniques. Menu developed by Michelin-star Spanish chefs. Reservations required.
La Bodega - Mexican restaurant
Guacamole - Steakhouse on the beach
Room service - Available 24 hours.
The resort also provides a beach bar, and poolside and swim-up bars.
Nearby Things to Do
In addition to a white-sand beach, Riu Palace Mexico offers 4 lavish outdoor pools, one with a swim-up bar.
Land and water sports include include kayaking, windsurfing, snorkeling, and tennis on two lighted hard-surface courts. A fitness center is equipped with a sauna, cardio equipment, and free weights. Complimentary privileges are provided at a larger fitness center at partner property Riu Yucatan.
Water aerobics are among the daily activities, and children 4–12 can join a kids club with supervised programs. The resort also has a children's pool and playground.
Other popular recreational activities include fishing excursions, scuba diving, horse riding, and parasailing (surcharges for all). Designed by Robert Von Hagge, the 18-hole Playacar Golf Course is one km (0.5 mi) from the resort (surcharge).
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Scuba diving nearby
- Personal motorized watercraft on site
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Parasailing nearby
- Rowing or canoeing on site
- Sailing on site
- Snorkeling on site
- Surfing/boogie boarding on site
- Volleyball on site
- Windsurfing on site
- Fitness classes on site
- Kayaking on site
- Playground on site
Accessibility
To make special requests for accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
Hotel Policies
Check-in
Minimum check-in age is 18
Check-in time starts at 3 PM
Check-out
Check-out time is noon
Payment types
Pets
- No pets or service animals allowed
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No pets or service animals allowed
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Hotel Name
- Riu Palace
- Riu Palace All Inclusive
- Riu Palace Mexico
- Riu Palace Mexico All Inclusive
- Riu Palace Mexico All Inclusive Playa del Carmen
- Riu Mexico
- Riu Palace Mexico Hotel
- Riu Palace Mexico Playa Del Carmen
- Riu Palace Playa Del Carmen
- Riu Playa Del Carmen
- Rui Palace Mexico
- Mexico Palace Riu
- Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
We should mention
Up to 2 children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.
Awards & Affiliations
Promotions
USD 35 Spa Credit Offer
Book a stay in any room type now - December 31, 2016 for travel during the same period and receive the following:
- USD 35 spa credit valid towards an 80-minute Renova Combination massage per adult/stay at the Renova Spa