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Within a short walk of Playacar Golf Club, Riu Palace Mexico All Inclusive is within 2 miles (3 km) of Playa del Carmen Maritime Terminal. This 434-room, 4-star resort welcomes guests with 4 outdoor pools, 6 restaurants, and free in-room WiFi. It's on the beach and also close to Xcaret Eco Theme Park and Yucatek Divers.

Dining

There are multiple options for onsite dining with 6 restaurants, including Krystal, which specializes in fusion cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.

Rooms

The 434 air-conditioned accommodations feature balconies and afford space to spread out with living rooms. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. Minibars, coffee makers, and free bottled water are other standard amenities.

Property features

Renovated in 2012, Riu Palace Mexico All Inclusive offers 4 outdoor pools, a health club, and a spa tub. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a sauna, free WiFi in public areas, and a free kid's club.

Highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 4 outdoor pools

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and local beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to offsite clubs
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Overlooking the turquoise sea on Mexico's Riviera Maya, the Riu Palace, remodeled in late 2012, is set within the exclusive Playacar complex, a half-mile (1 kilometer) from the 18-hole Playacar Golf Course.

5 acres of lush gardens with fountains contain 4 sparkling pools, 1 with a swim-up bar. The Riu Palace Mexico All Inclusive is designed in a refined Art Deco style. Dining and drinks are provided on the beach, poolside, in air-conditioned dining rooms, or on open-air terraces. Cuisine options include casual international buffets and specialty restaurants. Guests also receive lunch and beverages, as well as many other privileges at 5 partner resorts, in the Playacar area.

Fitness facilities are offered and massage treatment rooms are also available.

Guests can take advantage of complimentary wireless Internet in the lobby, as well as free parking during their stay.

Water sports, daily activities, nightly entertainment, game room, and a kids club for ages 4–12 provide a well-rounded recreational program. Only 4 blocks from the resort and dedicated only to Riu resort guests, Mexican Street offers a variety of shops and a privately operated spa (surcharges).

  • Babysitting or childcare (surcharge) 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Billiards or pool table 
  • Sauna 
  • Concierge services 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • 24-hour front desk 
  • Porter/bellhop 
  • Gift shops or newsstand 
  • Tennis on site 
  • Number of bars/lounges - 4 
  • Wedding services 
  • Coffee shop or café 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Hair salon 
  • Total number of rooms - 434 
  • Number of floors - 2 
  • Multilingual staff 
  • Garden 
  • Beach bar 
  • Poolside bar 
  • Luggage storage 
  • Free self parking 
  • Number of restaurants - 6 
  • Spa services on site 
  • Spa tub 
  • Free use of nearby fitness center 
  • Health club 
  • Number of outdoor pools - 4 
  • Pool umbrellas 
  • Spa treatment room(s) 
  • Shopping on site 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Supervised childcare/activities (free)  
  • Separate living room  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Children's club (free)  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Free WiFi 
  • Free cribs/infant beds 
  • Rollaway/extra beds available 
  • Balcony 
  • Air conditioning 
  • Access via exterior corridors 
  • In-room climate control (air conditioning) 
  • Free bottled water 
  • Minibar 
  • Coffee/tea maker 
  • Private bathroom 
  • Designer toiletries 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • In-room childcare (surcharge) 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board 
  • Ceiling fan 
  • Separate living room 
  • Daily housekeeping 
  • Room service (24 hours) 
  • Flat-panel TV 
  • In-room safe (laptop compatible) 

Where to Eat

Guests at Riu Palace Mexico can also have lunch, snacks, and beverages (dinners not included) at three partner resorts (transportation not included).

Dress code: Men are required to wear long trousers and shirts with sleeves in all dinner specialty restaurants.

Don Julian - Main resort restaurant with both indoor and outdoor dining areas. International and regional specialties. Theme nights three times weekly. Breakfast, lunch, and dinner. No dress code.

Miyagi - Japanese cuisine. Dinner only. Reservations required. Dress code: long trousers and shirts with sleeves for men.

La Dolce Vita - Restaurant specializing in Italian cuisine.

Krystal - A la carte restaurant specializing in fusion cuisine that blends local ingredients, regional flavors, and international techniques. Menu developed by Michelin-star Spanish chefs. Reservations required.

La Bodega - Mexican restaurant

Guacamole - Steakhouse on the beach

Room service - Available 24 hours.

The resort also provides a beach bar, and poolside and swim-up bars.

Nearby Things to Do

In addition to a white-sand beach, Riu Palace Mexico offers 4 lavish outdoor pools, one with a swim-up bar.

Land and water sports include include kayaking, windsurfing, snorkeling, and tennis on two lighted hard-surface courts. A fitness center is equipped with a sauna, cardio equipment, and free weights. Complimentary privileges are provided at a larger fitness center at partner property Riu Yucatan.

Water aerobics are among the daily activities, and children 4–12 can join a kids club with supervised programs. The resort also has a children's pool and playground.

Other popular recreational activities include fishing excursions, scuba diving, horse riding, and parasailing (surcharges for all). Designed by Robert Von Hagge, the 18-hole Playacar Golf Course is one km (0.5 mi) from the resort (surcharge).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Personal motorized watercraft on site 
  • Scuba diving nearby 
  • Hiking/biking trails nearby 
  • Bicycle rentals nearby 
  • Parasailing nearby 
  • Fitness classes on site 
  • Kayaking on site 
  • Playground on site 
  • Rowing or canoeing on site 
  • Sailing on site 
  • Snorkeling on site 
  • Surfing/boogie boarding on site 
  • Volleyball on site 
  • Windsurfing on site 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Hotel Name

  • Riu Palace
  • Riu Palace All Inclusive
  • Riu Palace Mexico
  • Riu Palace Mexico All Inclusive
  • Riu Palace Mexico All Inclusive Playa del Carmen
  • Riu Mexico
  • Riu Palace Mexico Hotel
  • Riu Palace Mexico Playa Del Carmen
  • Riu Palace Playa Del Carmen
  • Riu Playa Del Carmen
  • Rui Palace Mexico
  • Mexico Palace Riu
  • Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen

We should mention

Up to 2 children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

USD 35 Spa Credit Offer

Book a stay in any room type now - December 31, 2016 for travel during the same period and receive the following:

  • USD 35 spa credit valid towards an 80-minute Renova Combination massage per adult/stay at the Renova Spa
Full details at check-in. Spa credit valid for all adults in room. Not combinable with any other promotions or discounts. Spa reservation may be required; taxes and gratuity may not be included. Credit can be redeemed directly with the spa. Other restrictions may apply.


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