The bed and pillows were uncomfortable. One elevator wasn't working! The hotel looked a little worn around the edges. And people were very loud in the hallway. So overall, it was worse than other La Quintas I remember . . . BUT the front desk staff was great, it's in a good location, and the price was right.
There was no hair dryer, no heater in the bathroom, no control over room temperatures. Room smelled as if smokers had been in there. Liked the location and ease to get to off the interstate and local roads. Staff extremely friendly and helpful. Liked the beds.
Staff were friendly, needs a little updating. Convenient to places I wanted to go.
I stayed a few nights for a business trip. The room was clean and satisfactory.
Staff was friendly & room was immaculate
Pet friendly and conveniently located.
Have gone downhill. Fixtures not working or incomplete in bathroom. Some loud machinery or fixture making loud grinding noises in the hallway—like a jackhammer Reception at check in was awful. Waited at least ten minutes for someone to appear. He was behind a wall with earphones on so he could not hear my hellos. Said nothing to me to greet me, unprofessional dress, said nothing to me. No one around at checkout. Place looks worn out. Never again.
This hotel is one of the worst hotels I have stayed in. We stayed for three days. They will not clean the rooms. We had to run down 4 floors to get toilet paper, towels and soap because the elevator was deemed unsafe by the Fire Marshall. The room carpet had a huge stain and was not clean. Dark dingy and dirty. Someone threw up in the hall and it looked like someone tried to vacuum it up. So gross.
Clean and spacious room! Staff was very pleasant. Also great location. Will definitely stay again!
I called the front desk far in advance to make sure that my friend who was arriving before me would be able to check in for me; luckily she was able to do so…however when I arrived later that night the young lady at the front desk informed me that she was unable to find my reservation, was pulling up everybody and their mom name other than mine. So she gives me a set of room keys after she asks me what room my friend is in and I told her. When I get up to the room the keys are mysteriously not working only the set of keys that was given to my friend worked. There was no hairdryer in the bathroom, The toilet handle was acting very weird as if it didn’t want to flush, and on the second day of my stay the water in the tub and sink mysteriously cuts off so I called the front desk continuously with no answer. I get on the phone with Orbitz over an hour to no avail, just for them to tell me that I cannot get a complementary reservation at a nearby hotel. finally the water comes back on just in time for me to barely get ready for the event that I came to Raleigh for. By the way the water was all murky and brown and now my skin is itching like the mf devil! Are you freaking serious right now?? don’t even waste your money coming here this hotel is a piece of you know what! I wonder if Fairfield up the street is any better I sure as hell would’ve liked to find out. you have been forewarned!!
There was nothing unique about it. My stay was terrible!
There was a large dead beetle in the entry when we arrived on Saturday & it was still there when we checked out on Monday. Trash was over flowing during the breakfast times. Standard items found in rooms were not found in our room (hair dryer, extra toilet paper, multiple towels, shampoo, etc.) Rear door into the building was not locked.
Did not get the room I booked. Floor was sloped effecting the toilet which was dangerous. Shower curtain could not stay closed due to the uneven floor. Nothing in bathroom but shampoo and bar of soap. Very basic accommodations.
Several spots on the ceiling are covered in visible mold, every piece of linen was soiled, LOUD guest, listened to several arguments, broken latch on room door, ceiling leaking in the hallway, electricity going in and out, and to top it all off roaches! I packed my family up at 2 am and drove home in another state after a wedding I was in. The best thing about this experience is I got my money back! I will never stay at another La Quinta again!
First room was dirty, smelled like weed, and had pizza boxes all over the room. The person working the desk was not professional and unfriendly. The office area, food area, hallways and elevators were dirty. The second room was clean. The traffic from highway is loud. I do not recommend.
I did not like the noise elevator..made me feel not safe..it felt like it was about to fall down
It was perfect for our needs.
Located in North Hills within a short walk of Crabtree Valley Mall, La Quinta Inn & Suites by Wyndham Raleigh Crabtree is within 2 miles (3 km) of Laurel Hills Park. This 130-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
At La Quinta Inn & Suites by Wyndham Raleigh Crabtree, guests have access to a gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a business center, a seasonal outdoor pool, and express check-out.
The bed and pillows were uncomfortable. One elevator wasn't working! The hotel looked a little worn around the edges. And people were very loud in the hallway. So overall, it was worse than other La Quintas I remember . . . BUT the front desk staff was great, it's in a good location, and the price was right.
There was no hair dryer, no heater in the bathroom, no control over room temperatures. Room smelled as if smokers had been in there. Liked the location and ease to get to off the interstate and local roads. Staff extremely friendly and helpful. Liked the beds.
Staff were friendly, needs a little updating. Convenient to places I wanted to go.
I stayed a few nights for a business trip. The room was clean and satisfactory.
Staff was friendly & room was immaculate
Thank you for the review!
Pet friendly and conveniently located.
Thank you for the review! We are glad that you enjoyed your stay with us!
Have gone downhill. Fixtures not working or incomplete in bathroom. Some loud machinery or fixture making loud grinding noises in the hallway—like a jackhammer Reception at check in was awful. Waited at least ten minutes for someone to appear. He was behind a wall with earphones on so he could not hear my hellos. Said nothing to me to greet me, unprofessional dress, said nothing to me. No one around at checkout. Place looks worn out. Never again.
Thank you for taking the time to share your experience with us. We're deeply sorry this was not as expected. We're working diligently to make a difference by improving our product quality and our services. My sincere apologies again.
Thank you for the review! We are glad that you enjoyed your stay!