Daily cleaning did not occur due to persistent CoVID precautions
Great location and friendly staff. The room was clean but showed some wear and tear. Our bathroom sliding door was missing a handle and it was difficult to slide. Overall it was a enjoyable stay and great staff.
very hospitable staff, great patio for gathering
The parking situation needs to be addressed; It took more than 40 minutes to find parking. There is little space for hotel patrons. The staff stated that we should be able to find parking easily in the adjacent parking area or parking garage. It took searching through 3 parking garages and two lots until I finally found a place to park.
Stayed 3 nights and enjoyed amenities & location
Great location. Close to dining and shopping. Actually many dining options were in walking distance.
Great location. Staff were very courteous, polite and helpful.
Very nice and clean!Good customer service, I would definitely recommend
The room was very clean and staff was super helpful.
The room was very cozy. It was also spacious. Everything you needed in the room.
I love the cleanliness and employees was ver friendly.
Great staff and location. Close to all Raleigh. Good restaurants near by.
Proximity to several restaurants & grocery store. Right off highway
The North Hills location of the hotel is great with shops, a Harris Teeter and good restaurants in easy walking disntance. I also love the layout of the rooms- having a little living room and kitchen made my stay much more comfortable. The Complimentary breakfast in the morning is also nice.
The location, cleanliness, and style of the hotel are excellent. I particularly like the layout of the room with the small kitchen and “living room” area.
Staff was friendly. Soon was clean. Area is in the middle of everything.
Located in North Hills within 2 miles (3 km) of North Hills Shopping Center, Hyatt House Raleigh North Hills is within a few miles (5 km) of other popular sights such as Crabtree Valley Mall. This 3-star aparthotel welcomes guests with 137 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.
Explore the aparthotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room.
Each apartment features a kitchen and space to spread out with a sitting area. Guests can expect to find 42-inch flat-screen TV with cable channels and a DVD player, along with free WiFi and wired Internet. The bathroom offers hair dryers and designer toiletries. Other standard amenities include a sofa bed, a coffee maker, and free weekday newspapers.
Guests of Hyatt House Raleigh North Hills enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a seasonal outdoor pool, a free grocery shopping service, and free newspapers.
Daily cleaning did not occur due to persistent CoVID precautions
Great location and friendly staff. The room was clean but showed some wear and tear. Our bathroom sliding door was missing a handle and it was difficult to slide. Overall it was a enjoyable stay and great staff.
Dear Bradford, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant overall. We appreciate all your feedback, both positive and areas for improvement, as it allows us to serve our guests better. Thank you for your review and recommendation and we look forward to your return. Best, Sherry McWherter General Manager
very hospitable staff, great patio for gathering
Dear beth, I am glad that our Hyatt House was able to provide you with a five-star experience while you visited the Raleigh Area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Sherry McWherter General Manager
The parking situation needs to be addressed; It took more than 40 minutes to find parking. There is little space for hotel patrons. The staff stated that we should be able to find parking easily in the adjacent parking area or parking garage. It took searching through 3 parking garages and two lots until I finally found a place to park.
Dear Ryan, Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback on our parking and hope to have the opportunity to leave you with a more favorable impression on a return visit. Sincerely, Sherry McWherter General Manager
Stayed 3 nights and enjoyed amenities & location
Dear Anonymous, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Sherry McWherter General Manager
Great location. Close to dining and shopping. Actually many dining options were in walking distance.
Dear Anonymous, I’m glad you enjoyed our location. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Sherry McWherter General Manager
Great location. Staff were very courteous, polite and helpful.
Dear Anonymous, I'm glad that our service and great location helped make for a nice trip. All compliments are appreciated but it’s especially kind of you to recognize the staff who do a great job taking care of all our guests. Should your travels bring you back to the area I hope we are your first choice for lodging. Best, Sherry McWherter General Manager
Very nice and clean!Good customer service, I would definitely recommend
We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit.
The room was very clean and staff was super helpful.
Dear Anonymous, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Sherry McWherter General Manager
The room was very cozy. It was also spacious. Everything you needed in the room.
Dear Anonymous, Thank you for sharing this frame-worthy review. I feel our accommodations are some of the finest and your feedback helps validate that opinion. Your review and recommendation are very much appreciated. We will be looking forward to serving you in the future. Best, Sherry McWherter General Manager
Dear Edward, Thank you for sharing this five-star review of your experience at our Hyatt House Raleigh North Hills. It is great to see that even though we didn't meet your every expectation that you still had a great stay. We appreciate your feedback and hope to be your hotel of choice anytime you return to the area. Best, Sherry McWherter General Manager