It was fine
Nice clean property. Lots of Hot water and good beds
Good
Breakfast had mold on ham
Big Dead cockroach was on hallway
Lack of avFree breakfast when competitors do.
I was only in town for one day. Not enough time to really enjoy the area
Extremely nice staff at front desk. Doing a great job with covid safety with room rotation abs social distancing.
Room wad small and not laid out very thoughtfully. Breakfast is not complimentary and was out of the item i wanted. All other aspects were pretty much average. Not bad, but not great overall.
The rooms were clean and updated, as were the lobby. The carpets in the hallways were a bit dingy.
I always have a great stay. They help me during my time of trouble with my car. They extended my check out time me and my family greatly appreciated
Staff at this property is the most helpful I have ever encountered. They could not have made the stay any more pleasant.
All of the food in the marketplace was sold out. We had to walk around the parkinglot to the gas station.
Staff was very warm and welcoming. They were updating/renovating the lobby, but was not intrusive and almost done. The upgraded lobby looks great and our room looked to be newly updated and very nice.
Lobby was under rennovation with no attempt to screen it from patrons. Bathrooms were out of order in the lobby. Our TV did not work, elevator smelled. Room was fine however. Just not the standard I would expect from a Marriott property
Located in Croasdaile Farm Master within a mile (2 km) of Duke Homestead, Courtyard by Marriott Durham is within 2 miles (3 km) of Duke University. This 146-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe. Start your day off with full breakfast, available for a fee.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free newspapers.
Guests of Courtyard by Marriott Durham enjoy a gym, free WiFi in public areas, and a business center. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this golf hotel include a seasonal outdoor pool, coffee/tea in a common area, and express check-in.
It was fine
Nice clean property. Lots of Hot water and good beds
Thank you so much for the warm remarks! We are always happy to have you, and we are looking forward to your next visit.
Good
Thank you for taking the time to review us. We appreciate the feedback and hope to welcome you back soon!
Breakfast had mold on ham
Could you please reach out to the hotel manager directly to discuss your stay with us. Thank you!
Big Dead cockroach was on hallway
Dear Anonymous, Thank you for choosing to stay at the Courtyard Durham Near Duke University/Downtown and providing your honest feedback on the Guest Satisfaction Survey. Providing a clean and pest free environment is one of our number one priorities, and we sincerely apologize for falling short of meeting your expectations. We do have our hotel regularly treated by pest control, but from time to time insects can get in, and when they are found dead it's due to the fact the treatment is working. We don't have any ongoing pest infestations at our facility, and we take these matters extremely seriously. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
Lack of avFree breakfast when competitors do.
Dear Anonymous, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Durham Near Duke University/Downtown. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! As a Courtyard we have an agreement with Starbucks to sell their coffee products. This is why Courtyards specifically don't have complimentary coffee in the lobby like some other Marriott brands. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us
I was only in town for one day. Not enough time to really enjoy the area
Thank you for taking the time to share your feedback with us regarding your stay at the Courtyard Near Duke University. We would like to be of service to you again on your next visit, and we hope you have more time to explore the area then. Thanks again for your feedback, and we appreciate your business during these times.
Thank you so much for the warm remarks! We are always happy to have you, and we are looking forward to your next visit.