Lack of avFree breakfast when competitors do.
I was only in town for one day. Not enough time to really enjoy the area
Extremely nice staff at front desk. Doing a great job with covid safety with room rotation abs social distancing.
Room wad small and not laid out very thoughtfully. Breakfast is not complimentary and was out of the item i wanted. All other aspects were pretty much average. Not bad, but not great overall.
The rooms were clean and updated, as were the lobby. The carpets in the hallways were a bit dingy.
I always have a great stay. They help me during my time of trouble with my car. They extended my check out time me and my family greatly appreciated
Staff at this property is the most helpful I have ever encountered. They could not have made the stay any more pleasant.
All of the food in the marketplace was sold out. We had to walk around the parkinglot to the gas station.
Staff was very warm and welcoming. They were updating/renovating the lobby, but was not intrusive and almost done. The upgraded lobby looks great and our room looked to be newly updated and very nice.
Lobby was under rennovation with no attempt to screen it from patrons. Bathrooms were out of order in the lobby. Our TV did not work, elevator smelled. Room was fine however. Just not the standard I would expect from a Marriott property
Second time staying at this hotel and it was nice
Nice and somewhat clean, the bathroom might need some upgrade but other than that! Fine
The beds were not very comfortable, but otherwise the room was good.
The hotel is clean, quiet, and comfortable. The staff was very friendly.
The price was competitive for a budget hotel. Check in was easy, but when we got to the room we noticed used coffee cups lying around. Shortly we realized that someone else was already checked into the room! We quickly got another room. The walls and ceiling/floor were incredibly thin. We could hear neighbors talking and walking. When a door on the hallway shut, it shook the walls. Neighbors came in around midnight and were very loud, sounding like they were in our room. I could hear their kids chastising the parents for smoking, them smelled the smoke. Behavioral issues belong to the people, but the noise problems belong to the hotel. Pool area was tired with some broken tile and the depth markings are wrong. Despite all that, it was relatively clean and provided easy access to Duke. Hey, what do you want for $80?
Super pleasant and efficient staff. Prompt service - extra towels arrived within 10 minutes of request and the tip was refused. Very clean.
Located in Croasdaile Farm Master within 2 miles (3 km) of Duke University, Courtyard by Marriott Durham is within a few miles (5 km) of other popular sights such as Duke University Hospital. This 146-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. Start your day off with full breakfast, available for a fee.
All 146 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also available.
Guests of Courtyard by Marriott Durham enjoy a fitness center, free WiFi in public areas, and a business center. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this golf hotel include a seasonal outdoor pool, coffee/tea in a common area, and express check-in.
Lack of avFree breakfast when competitors do.
I was only in town for one day. Not enough time to really enjoy the area
Thank you for taking the time to share your feedback with us regarding your stay at the Courtyard Near Duke University. We would like to be of service to you again on your next visit, and we hope you have more time to explore the area then. Thanks again for your feedback, and we appreciate your business during these times.
Extremely nice staff at front desk. Doing a great job with covid safety with room rotation abs social distancing.
We are delighted that you enjoyed your stay with us here at the Courtyard Near Duke University. Our team really appreciates the positive feedback, and we are also happy to hear our new safety standards made you fee safe during your stay. We'd love to have you stay with us again next time you are in the area!
Room wad small and not laid out very thoughtfully. Breakfast is not complimentary and was out of the item i wanted. All other aspects were pretty much average. Not bad, but not great overall.
Thank you for choosing to stay at the Courtyard Durham Near Duke University/Downtown and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Durham.
Thank you for choosing to stay at the Courtyard Durham Near Duke University/Downtown. We value your feedback, and we hope to serve you again whenever your travels bring you back to Durham.
The rooms were clean and updated, as were the lobby. The carpets in the hallways were a bit dingy.
I always have a great stay. They help me during my time of trouble with my car. They extended my check out time me and my family greatly appreciated
Staff at this property is the most helpful I have ever encountered. They could not have made the stay any more pleasant.
All of the food in the marketplace was sold out. We had to walk around the parkinglot to the gas station.
Dear Anonymous, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Durham Near Duke University/Downtown. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! As a Courtyard we have an agreement with Starbucks to sell their coffee products. This is why Courtyards specifically don't have complimentary coffee in the lobby like some other Marriott brands. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us