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Recent guest reviews

The room we were in 322 had nails all around walls on carpet that had worked their way out of the walls. My kids found them and picked them up

Hotel is going through renovation. Great location, close to shopping and restaurants. Breakfast is good..Chris at front desk is awesome.

The people were very nice; the facility was undergoing construction; I went there after a Surgical procedure: they did there best .

Nice hotel but limited parking. Bathroom shower needs a small repair. Beds are small.

The hotel need some improvements, the breakfast not bad but all days is same, Good location!!!

We were passing through and needed a nice room for the nite. Stayed at this Comfort Inn and Loved it!!!Nice room,Great Shower and Bed. Had a GREAT Breakfast ,recharged and continued on our way.NICE !!!!

Breakfast below par. Hair dryer broken, not pleased with stay. People who work there are super friendly and try to help.

Hotel is in a great location with a Pinera walking distance but we were unable to call the hotel to reach the front desk. When you call and dial the extension ot hangs up. Good hotel for a night or two but no way to contact front desk hurt...

I stayed here while in Raleigh for business. Location was perfect and the hotel was clean. I will stay here next time I visit.

It was great will book my next stay at this hotel when im in raleigh. The pool area could have been a little bigger.

Nice hotel Not a lot of parking in front of building. Had to park in back, then walk to front door because back door was not working

This hotel was clean and safe, but ordinary. If you want an extraordinary bed or room, this is not the place. I would suggest if you were doing other than overnight, find somewhere else. Basic TV channels, wireless internet were available. Small fridge and micro in room, but no space to eat except desk that is up against the wall.

we have stayed here before and went back on purpose. this is a good deal and you get free breakfast, free wi-fi, a microwave, and fridge. it is within walking distance to restaurants. there is just no reason to spend more. the only drawback is limited TV stations. fine staff of course. also close to a major mall.

I stayed here 2 yes ago and it was great. The staff was not customer service focused. Lobby was dirty looking. Needs help

Hotel was nice. Just what we needed for an overnight stay. Very clean.

The room was very clean and the staff was very heplful, great location

My trip with the grand children was great. the suite was spacious and clean. The children had their own room with their tv and game space. They could walk to the restaurant and shopping center. The mall was about 2 miles away. We traveled to the Science and History Museums in the downtown area. The location was perfect. The staff was nice and helpful. The Pool was located outside in a shaded area, therefore the water was cold. However, if the outside temp. was high in the upper 90's that would have been great. It was in the lower 80s so my grand children were too cold to stay in for a long period of time. Over all our trip was excellent. We will use this hotel again when we travel this wa again. Thanks for the help.

Nice hotel, nice people. Will send a shuttle to the airport if you call. Rooms smell clean and are clean. Fairly quiet place about 15 mins from the airport. Pros: Starbucks right across the street, small restaurant right next door, Golden Corral 200' away from the parking lot. Cons: no hot breakfast, from my experience a Comfort of this quality should have that too. Can't open the windows, I don't think a 6" space for opening the window would hurt anybody and you can let some air in.

Glenwood Ave Raleigh NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center
  • Business center

Located in Northwest Raleigh, Best Western Plus Raleigh Crabtree Valley Hotel is within a few miles (5 km) of sights such as Crabtree Valley Mall and William B. Umstead State Park. This 131-room hotel has a 24-hour fitness center, free in-room WiFi, and free self parking.


Rooms

Best Western Plus Raleigh Crabtree Valley Hotel's 131 rooms are individually decorated and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Free local calls, ironing boards, and desks are other standard amenities. Housekeeping is available on request.


Property features

Guests of Best Western Plus Raleigh Crabtree Valley Hotel enjoy a 24-hour fitness center, free WiFi in public areas, and a business center. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-out.

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Raleigh Crabtree Valley Hotel

Everyone (7) Business (3) Couples (4) Family (4) Friends (3)
4
Everyone

By on Mar 14, 2020

Review comment responded on Mar 16, 2020

Thank you for taking the time to rate our property.

4
Family with small children

The room we were in 322 had nails all around walls on carpet that had worked their way out of the walls. My kids found them and picked them up

By on Mar 9, 2020

Review comment responded on Mar 16, 2020

Dear Valued Guest, Thank you for taking the time to write a review about your recent stay. We are so sorry that we had disappointed you. We hope to do better next time. Sincerely, Chris Custodio, General Manager

4
Everyone

Hotel is going through renovation. Great location, close to shopping and restaurants. Breakfast is good..Chris at front desk is awesome.

By , from Tampa,FL on Feb 24, 2020

Review comment responded on Feb 24, 2020

Dear Valued Guest, Thank you so very much for choosing to stay with us while you were visiting the area. We greatly appreciate you taking the time to leave a review & thank you so much for such a great compliment. Sincerely, Chris Custodio, General Manager

4
Friends Business Business

The people were very nice; the facility was undergoing construction; I went there after a Surgical procedure: they did there best .

By on Feb 17, 2020

Review comment responded on Feb 18, 2020

Dear Valued Guest, Thank you so much for sharing your recent stay with our future guests. Thank you for your compliments and we are happy that you chose us after your procedure. I hope you visit us again soon but a long time before its for that again. Sincerely, Chris

5
Everyone

By on May 19, 2019

Review comment responded on May 22, 2019

Thank you for your Ranking. Sincerely, Chris Custodio, General Manger

4
Everyone

Nice hotel but limited parking. Bathroom shower needs a small repair. Beds are small.

By on Dec 27, 2018

Review comment responded on Jan 9, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4
Everyone

The hotel need some improvements, the breakfast not bad but all days is same, Good location!!!

By , from Miami on Mar 18, 2018

Review comment responded on Mar 23, 2018

Dear Valued Guest, Thank you for taking the time to share your stay with us it means a great deal. We are working on making improvements and hope to see you again so that you get a chance to experience them,

5

visiting raleigh

Everyone

We were passing through and needed a nice room for the nite. Stayed at this Comfort Inn and Loved it!!!Nice room,Great Shower and Bed. Had a GREAT Breakfast ,recharged and continued on our way.NICE !!!!

By , from DE on Mar 9, 2018

Review comment responded on Mar 23, 2018

Dear Valued Guest, Thank you so much for the great compliments we appreciate you sharing them with us. We look forward to your next visit.

2

no bath mat or slip strips, had to buy my own mat.

Everyone

Breakfast below par. Hair dryer broken, not pleased with stay. People who work there are super friendly and try to help.

By , from Western North Carolina on Nov 27, 2017

Review comment responded on Nov 29, 2017

We know you did not have time to stop at the desk but next time, give us a phone call. We could've brought you a new hair dryer, bath matt, etc. We've spoken to the breakfast staff to keep a constant check on breakfast items. Have A Great Day

3

no way to reach front desk

Family

Hotel is in a great location with a Pinera walking distance but we were unable to call the hotel to reach the front desk. When you call and dial the extension ot hangs up. Good hotel for a night or two but no way to contact front desk hurt...

By on Aug 18, 2015

Best Western Plus Raleigh Crabtree Valley Hotel

6209 Glenwood Ave, Raleigh, NC 27612
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