The room we were in 322 had nails all around walls on carpet that had worked their way out of the walls. My kids found them and picked them up
Hotel is going through renovation. Great location, close to shopping and restaurants. Breakfast is good..Chris at front desk is awesome.
The people were very nice; the facility was undergoing construction; I went there after a Surgical procedure: they did there best .
Nice hotel but limited parking. Bathroom shower needs a small repair. Beds are small.
The hotel need some improvements, the breakfast not bad but all days is same, Good location!!!
We were passing through and needed a nice room for the nite. Stayed at this Comfort Inn and Loved it!!!Nice room,Great Shower and Bed. Had a GREAT Breakfast ,recharged and continued on our way.NICE !!!!
Breakfast below par. Hair dryer broken, not pleased with stay. People who work there are super friendly and try to help.
Hotel is in a great location with a Pinera walking distance but we were unable to call the hotel to reach the front desk. When you call and dial the extension ot hangs up. Good hotel for a night or two but no way to contact front desk hurt...
I stayed here while in Raleigh for business. Location was perfect and the hotel was clean. I will stay here next time I visit.
It was great will book my next stay at this hotel when im in raleigh. The pool area could have been a little bigger.
Nice hotel Not a lot of parking in front of building. Had to park in back, then walk to front door because back door was not working
This hotel was clean and safe, but ordinary. If you want an extraordinary bed or room, this is not the place. I would suggest if you were doing other than overnight, find somewhere else. Basic TV channels, wireless internet were available. Small fridge and micro in room, but no space to eat except desk that is up against the wall.
we have stayed here before and went back on purpose. this is a good deal and you get free breakfast, free wi-fi, a microwave, and fridge. it is within walking distance to restaurants. there is just no reason to spend more. the only drawback is limited TV stations. fine staff of course. also close to a major mall.
I stayed here 2 yes ago and it was great. The staff was not customer service focused. Lobby was dirty looking. Needs help
Hotel was nice. Just what we needed for an overnight stay. Very clean.
The room was very clean and the staff was very heplful, great location
My trip with the grand children was great. the suite was spacious and clean. The children had their own room with their tv and game space. They could walk to the restaurant and shopping center. The mall was about 2 miles away. We traveled to the Science and History Museums in the downtown area. The location was perfect. The staff was nice and helpful. The Pool was located outside in a shaded area, therefore the water was cold. However, if the outside temp. was high in the upper 90's that would have been great. It was in the lower 80s so my grand children were too cold to stay in for a long period of time. Over all our trip was excellent. We will use this hotel again when we travel this wa again. Thanks for the help.
Nice hotel, nice people. Will send a shuttle to the airport if you call. Rooms smell clean and are clean. Fairly quiet place about 15 mins from the airport. Pros: Starbucks right across the street, small restaurant right next door, Golden Corral 200' away from the parking lot. Cons: no hot breakfast, from my experience a Comfort of this quality should have that too. Can't open the windows, I don't think a 6" space for opening the window would hurt anybody and you can let some air in.
Located in Northwest Raleigh, Best Western Plus Raleigh Crabtree Valley Hotel is within a few miles (5 km) of sights such as Crabtree Valley Mall and William B. Umstead State Park. This 131-room hotel has a 24-hour fitness center, free in-room WiFi, and free self parking.
Best Western Plus Raleigh Crabtree Valley Hotel's 131 rooms are individually decorated and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Free local calls, ironing boards, and desks are other standard amenities. Housekeeping is available on request.
Guests of Best Western Plus Raleigh Crabtree Valley Hotel enjoy a 24-hour fitness center, free WiFi in public areas, and a business center. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-out.
The room we were in 322 had nails all around walls on carpet that had worked their way out of the walls. My kids found them and picked them up
Dear Valued Guest, Thank you for taking the time to write a review about your recent stay. We are so sorry that we had disappointed you. We hope to do better next time. Sincerely, Chris Custodio, General Manager
Hotel is going through renovation. Great location, close to shopping and restaurants. Breakfast is good..Chris at front desk is awesome.
Dear Valued Guest, Thank you so very much for choosing to stay with us while you were visiting the area. We greatly appreciate you taking the time to leave a review & thank you so much for such a great compliment. Sincerely, Chris Custodio, General Manager
The people were very nice; the facility was undergoing construction; I went there after a Surgical procedure: they did there best .
Dear Valued Guest, Thank you so much for sharing your recent stay with our future guests. Thank you for your compliments and we are happy that you chose us after your procedure. I hope you visit us again soon but a long time before its for that again. Sincerely, Chris
Thank you for your Ranking. Sincerely, Chris Custodio, General Manger
Nice hotel but limited parking. Bathroom shower needs a small repair. Beds are small.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
The hotel need some improvements, the breakfast not bad but all days is same, Good location!!!
Dear Valued Guest, Thank you for taking the time to share your stay with us it means a great deal. We are working on making improvements and hope to see you again so that you get a chance to experience them,
We were passing through and needed a nice room for the nite. Stayed at this Comfort Inn and Loved it!!!Nice room,Great Shower and Bed. Had a GREAT Breakfast ,recharged and continued on our way.NICE !!!!
Dear Valued Guest, Thank you so much for the great compliments we appreciate you sharing them with us. We look forward to your next visit.
Breakfast below par. Hair dryer broken, not pleased with stay. People who work there are super friendly and try to help.
We know you did not have time to stop at the desk but next time, give us a phone call. We could've brought you a new hair dryer, bath matt, etc. We've spoken to the breakfast staff to keep a constant check on breakfast items. Have A Great Day
Hotel is in a great location with a Pinera walking distance but we were unable to call the hotel to reach the front desk. When you call and dial the extension ot hangs up. Good hotel for a night or two but no way to contact front desk hurt...
Thank you for taking the time to rate our property.