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Recent guest reviews

We have stayed at many high end hotels previously, including the AC Hotel in Orlando FL. This hotel felt high end cosmetically only. The water pressure was terrible. Someone had puked in the elevator the night we arrived and was not properly cleaned so the smell lingered. We had an issue with our toilet when we got home at night and were told engineering would be right by. After waiting with the door open for an hour (wife was sleeping and I didn't want a knock to wake her up) I finally gave up and went to bed. We had no use of our toilet until the following day. The breakfast was fine, but not for the price. Better food for the same price was walking distance away. Other hotels that offer separate breakfast are typically more elevated than what was offered here. The layout of the room itself was "cool" but very inefficient. The room also smelled like someone was smoking pot upon arrival. Overall, we didn't get what we paid for, this place is not luxury. The hampton inn or the hilton would have been more comfortable. Won't make the mistake of booking another AC Hotel again. The one saving grace was that the staff was very friendly.

Staff was so amazing. I wish I could remember her name. She gave us drink vouchers because it was my husbands 30th. She was so nice which made the stay so much better. Hotel was clean and came with a fresh vibe. So much good energy! Loved it!

Amazing staff and excellent location.

Modern yet comfortable rooms, very clean.

Everything

Very clean, safe, vibrant area where the hotel is located. Many restaurant selections and free parking in a parking deck one block away.

Convenient close to everything great restaurants a lot of things too great place for date night

I loved this place! Besides the hard parking instructions it was a great stay! Definitely my go to! Ps parking is across the street!

Very nice room but there is a lack of privacy in the bathrooms. Gaping hole between sliding door and bathroom leaving no privacy for such a nice hotel.

The hotel is beautiful and in a beautiful location

Was a good stay but parking situation sucks. Super nice modern room. Only one guy working front desk though. But then a good view of the city and a fun hotel room.

Beautiful decor! Very clean and quiet! Staff was very courteous!

Park At North Hills Street Raleigh NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Business center

Located in North Hills within a short walk of North Hills Shopping Center, AC Hotel Raleigh North Hills is within 2 miles (3 km) of other popular sights such as Lassiter Mill Historic Park. This 135-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym. It's connected to a shopping center in central Raleigh and also close to Crabtree Valley Mall and Mordecai Historic Park.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Start each morning off right with full breakfast served for a fee.


Rooms

55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and safes.


Property features

Guests of AC Hotel Raleigh North Hills enjoy a gym, free WiFi in public areas, and a business center. If you drive, take advantage of free offsite parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking (Larger Room)

1 King Bed | Sleeps 2

Guest reviews for AC Hotel Raleigh North Hills

Everyone (6) Couples (2) Family (7)
2
Family

We have stayed at many high end hotels previously, including the AC Hotel in Orlando FL. This hotel felt high end cosmetically only. The water pressure was terrible. Someone had puked in the elevator the night we arrived and was not properly cleaned so the smell lingered. We had an issue with our toilet when we got home at night and were told engineering would be right by. After waiting with the door open for an hour (wife was sleeping and I didn't want a knock to wake her up) I finally gave up and went to bed. We had no use of our toilet until the following day. The breakfast was fine, but not for the price. Better food for the same price was walking distance away. Other hotels that offer separate breakfast are typically more elevated than what was offered here. The layout of the room itself was "cool" but very inefficient. The room also smelled like someone was smoking pot upon arrival. Overall, we didn't get what we paid for, this place is not luxury. The hampton inn or the hilton would have been more comfortable. Won't make the mistake of booking another AC Hotel again. The one saving grace was that the staff was very friendly.

By on May 3, 2022

Review comment responded on May 4, 2022

Dear David, We appreciate your business and the fact that you took the time to share a review. While I am glad to hear that you enjoyed our friendly staff, I'm sorry that the rest of your experience was a disappointment. I have made note of your comments and appreciate you sharing your thoughts; what you experienced is not typical. We hope to better serve you should you return to Raleigh. Sincerely, Jason Andrews General Manager

5
Family Partner Couples Friends

Staff was so amazing. I wish I could remember her name. She gave us drink vouchers because it was my husbands 30th. She was so nice which made the stay so much better. Hotel was clean and came with a fresh vibe. So much good energy! Loved it!

By on Jan 30, 2022

Review comment responded on Jan 31, 2022

Thank you so much for your feedback. We are so glad you enjoyed your stay with us and looking forward to seeing you again soon.

5
Family

Amazing staff and excellent location.

By , from Spokane on Dec 20, 2021

Review comment responded on Dec 21, 2021

Dear Andre, Thank you for sharing your kind review with us and other travelers. I'm glad you enjoyed our awesome location and friendly service. It's encouraging to hear that our hard work is affecting the guest experience. Please visit us again upon your return to the area. Best, Jason Andrews General Manager

5
Partner Couples

Modern yet comfortable rooms, very clean.

By on May 25, 2021

Review comment responded on May 28, 2021

Dear Anonymous, Thank you so much for staying with us and for acknowledging the spotless accommodations we provided. We appreciate you taking the time to share the wonderful experience you had at our AC Hotel and hope to see you again soon. Best, Jason Andrews General Manager

5
Family

Everything

By on Apr 4, 2021

Review comment responded on Apr 6, 2021

Dear Anonymous, We are thrilled you enjoyed your stay! Thank you for the review and please visit us again. Sincerely, Jason Andrews General Manager

5
Everyone

By on Jul 27, 2020

Review comment responded on Jul 27, 2020

Dear Anonymous, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Jason Andrews General Manager

5
Family Family

Very clean, safe, vibrant area where the hotel is located. Many restaurant selections and free parking in a parking deck one block away.

By on Jul 21, 2019

5
Family

Convenient close to everything great restaurants a lot of things too great place for date night

By on Jul 19, 2019

5
Friends

I loved this place! Besides the hard parking instructions it was a great stay! Definitely my go to! Ps parking is across the street!

By on Feb 10, 2019

5
Everyone

By on Feb 3, 2019

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