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Sandos Playacar All Inclusive

4.0 star property

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Photo gallery for Sandos Playacar All Inclusive

Aerial view
Property video
On the beach, white sand, sun loungers, beach umbrellas
Platinum King Junior Suite Ocean Front | Balcony view
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Parking included

Explore the area

View in a map
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Place, Playacar Beach
    ‪3 min walk‬
  • Place, Playacar Golf Club
    ‪3 min drive‬
  • Place, Mayan Ruins of Playacar
    ‪4 min drive‬

Room options

View all photos for Jr Suite Hacienda

Jr Suite Hacienda | Living room | 42-inch flat-screen TV with satellite channels

Jr Suite Hacienda

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Riviera Family King Junior Suite

Riviera Family King Junior Suite | Free minibar, in-room safe, desk, laptop workspace

Riviera Family King Junior Suite

8.0 out of 10
Very good
(59 reviews)
  • 569 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bunk Bed
  • Free WiFi

View all photos for Riviera Family Queen Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Riviera Family Queen Junior Suite

8.2 out of 10
Very good
(101 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Hacienda One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Hacienda One Bedroom Suite

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Select Ocean Front Adults only

Select Ocean Front Adults only | Free minibar, in-room safe, desk, laptop workspace

Select Ocean Front Adults only

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 322 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Select Superior Adults Only

Free minibar, in-room safe, desk, laptop workspace

Select Superior Adults Only

7.2 out of 10
Good
(42 reviews)
  • Garden view
  • 334 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed
  • Free WiFi

View all photos for Platinum King Junior Suite

Platinum King Junior Suite | View from room

Platinum King Junior Suite

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum King Junior Suite Ocean Front

Platinum King Junior Suite Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Platinum King Junior Suite Ocean Front

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum King Master Suite

Free minibar, in-room safe, desk, laptop workspace

Platinum King Master Suite

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Platinum King Master Suite Ocean Front

Platinum King Master Suite Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Platinum King Master Suite Ocean Front

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Playacar, Sandos Playacar All Inclusive is within 2 miles (3 km) of popular attractions such as Xaman Ha Aviary and Playacar Golf Club. This 819-room, 4-star property has 8 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Playacar Beach - 3 min walk - 0.2 miles
  • Piste Cyclable sur Paseo Xaman-Ha - 9 min walk - 0.5 miles
  • Mahi Golf Course - 19 min walk - 1.0 mile
  • Playacar Golf Club - 3 min drive - 1.1 miles
  • Mayan Ruins of Playacar - 4 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • ‪rosa roja - ‬10 min walk
  • ‪Viva Wyndham Maya - ‬14 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬3 min walk
  • ‪Cupcake Cafe - ‬1 min walk
  • ‪Turquesa - ‬16 min walk

About this property

Sandos Playacar All Inclusive

Sandos Playacar All Inclusive features a full-service spa, 8 outdoor pools, and a free water park. There's free parking, and an airport shuttle (available 24 hours) for MXN 2100 per person one way. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Free minibar items, balconies, and coffee makers are also standard.
Complimentary bicycles and a complimentary water park with waterslides are featured at the property. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sandos has 22 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Aerial view
Sandos Caracol Nature Resort & Water Park All Inclusive
Corasol
  • Pool
  • Hot tub
  • All inclusive
  • Spa
7.2 out of 10, Good, 1,444 reviews
$222 nightly
The price is $272
Jun 18 - Jun 19
Total with taxes and fees
Sandos Caracol Nature Resort & Water Park All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Pickleball
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: MXN 85 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 2100 per person (one way)
  • Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Sandos Playacar Beach Resort
Playacar Beach Resort
Sandos
Sandos All Inclusive
Sandos Beach
Sandos Beach Resort All Inclusive
Sandos Playacar Beach
Sandos Playacar Beach Resort
Sandos Resort
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort Spa All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Hotel Sandos Playacar Beach Resort - All Inclusive
Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
Sandos Playacar All Inclusive

Frequently asked questions

Can I book all-inclusive rates at Sandos Playacar All Inclusive?

Sandos Playacar All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, kayaking, and sailing.

How much does it cost to stay at Sandos Playacar All Inclusive?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at Sandos Playacar All Inclusive on Jun 18, 2026 start from $285, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Sandos Playacar All Inclusive?

This property is situated in Playacar within a 10-minute walk of Playacar Beach and Piste Cyclable sur Paseo Xaman-Ha. You'll also find Quinta Avenida and Playa del Carmen Main Beach within a short drive.

Will I be able to park at Sandos Playacar All Inclusive?

Yes, self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa at Sandos Playacar All Inclusive?

Spa Sandos is the property's spa and services include prenatal massages, Thai massages, body wraps, and reflexology.

Does Sandos Playacar All Inclusive have a casino?

No, Sandos Playacar All Inclusive doesn't have a casino.

Is there an indoor pool at Sandos Playacar All Inclusive?

No, this property doesn't have an indoor pool; however, there are 8 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Sandos Playacar All Inclusive?

This beachfront property offers many amenities for couples such as 9 restaurants and 8 outdoor pools with some guestrooms featuring a private hot tub.

Does Sandos Playacar All Inclusive have a hot tub?

No, but this property does have a sauna.

Does Sandos Playacar All Inclusive have a restaurant that serves breakfast?

Yes, Sandos Playacar All Inclusive has 9 restaurants, and serves free buffet breakfast each morning.

Does Sandos Playacar All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Sandos Playacar All Inclusive.

Does Sandos Playacar All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this property.

How close is the airport from Sandos Playacar All Inclusive?

The closest major airport to Sandos Playacar All Inclusive is Cozumel Intl. Airport (CZM), which is 20.3 mi away (255 minutes by car).

Can I book a room with a balcony at Sandos Playacar All Inclusive?

Yes, every guestroom at Sandos Playacar All Inclusive comes with a balcony and some offer ocean and garden views.

Does Sandos Playacar All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Sandos Playacar All Inclusive.

Sandos Playacar All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 559 out of 1393 reviews
Rating 8 - Good. 350 out of 1393 reviews
Rating 6 - Okay. 226 out of 1393 reviews
Rating 4 - Poor. 133 out of 1393 reviews
Rating 2 - Terrible. 125 out of 1393 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Justin

Really excellent resort overall.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

LaVaun

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean rooms, beautiful pools.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Micah B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay definitely going back!
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and rooms were clean and great. Loved the rooms with the bunk beds!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Wendy Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was perfect for families with children, lots to do to keep everyone busy. all of the animals that are onsite were all very friendly and we loved the monkeys.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jennifer Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort. Beautiful property with great food. Large beach and always chairs available in the shade. Big beautiful rooms. No complaints.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Loved the amenities- pools, bars, waterparks for the kids, the food was delicious!!! Staff were very friendly as well.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, friendly and helpful, rooms were very clean
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. From the food to the bars , pools , and the whole resort. No complaints at all :)
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Nosrat

The resort was great. We were part of a large party g
Stayed 6 nights in Feb 2026
Verified

6/10 Okay

jose

Liked: Cleanliness, staff & service, amenities
Kind of dated… not luxurious. The food and drinks were meh
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

UMUT

Liked: Cleanliness, amenities, property conditions & facilities
Beach, food and everything was great
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
The room was clean, the staff were amazing. The Expedia guest service team was great and made sure we got everything we needed.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Theodor Putnam

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place! We stayed with our 6 year old daughter and had a blast everyday. Great food and services.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
As a first time visitor, the beach location is noteworthy, their staff / employees are throughout the area to provide exceptional visitor care and assistance, and the variety of restaurants are impressive .
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Lexie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was highly enjoyable. The rooms were clean and roomy. We loved the variety of pool areas to change up Centro day to day. Sandos has personalized Expedia reps to assist you on your stay to assure reservation bookings, help with excursions and always checked on us to assure our stay was enjoyable. The staff make amazing drinks and all the food and buffets had a wide variety of food and was tasty. Would def stay here again.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Louise

Liked: Property conditions & facilities
Grounds are beautiful and staff friendly.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience and the Expedia representatives were the most helpful we have encountered. Help us navigate trips off resort, book dining and even brought a cake and set up a time to bring to dinner to surprise our mother. Would highly recommend.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Santino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here at Sandos. Everything we needed was right on the resort property, so we did not have to leave at all during our stay. Our family enjoyed snorkeling, parasailing, and having our photos taken right on the property beach. We did wake up to cold water one morning but that was fixed in a timely manner.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

David James

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms,staff was great. Our personal Expedia guest services went above and beyond. Stage shows were very good. Food was good. The layout was ok but the grounds were beautiful
Stayed 10 nights in Feb 2026
Verified

8/10 Good

Jun

Liked: Cleanliness, amenities, property conditions & facilities
Great responsive staff. Decent sit down restaurants. Clean spacious rooms in the Haciendas. Amenities like hot tub and backyard pool added convenience for family with kids.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Steven Charles

Liked: Cleanliness, property conditions & facilities
The resort had absolutely the best helpful and courteous staff for a large well run resort. Zyanya, Mar, Melisa, and especially Maria, were stand out rock stars in making our guest experience top notch. They went above and beyond to help us have the best possible vacation.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Jason c

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Service is great. Food is excellent. Our room was clean and and the grounds were kept up very nice. Everyone is very friendly and courteous. Beach is great. Love the place. Will stay again:)
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Rochelle Janee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food has increased in quality since last stay.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and comfortable. Cleanliness was good. Ventilation system was loud.
Stayed 7 nights in Feb 2026