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Arizona Grand Resort

4.0 out of 5.0

Recent guest reviews

Didn’t have nearly enough time to enjoy this place.

The grounds are beautiful and staff great. Our room’s “balcony” faced a stone wall and we couldn’t go out there because you could smell the rotting nearby trash. I feel like because of that, our room rate was steep. Especially given that the water park was not yet open for the season and you don’t get anything worthwhile with the resort fee. There are some rooms with great views so be aware of this. The nearby hot tub was barely warmer then bath water. I had great treatments at the spa but was frustrated when they had a “communication” issue with the facial technician and she showed up for work over 45 minutes late for my appointment causing me to wait and be rushed to our afternoon activities. I was not offered a discount which I felt was strange given the obvious error. The golf course was nice. My husband enjoyed playing and I riding along.

We really enjoyed our time here - it was relaxing and comfortable, and a beautiful place! I think it would be a great spot for a girls trip - you can get adjoining rooms, and each room is suite-style, which is great for groups. The rooms were very clean and well set up. The on-site restaurant was REALLY good - we were pleasantly surprised by that, and loved every single thing we ordered there over the course of a few stops. There are numerous places to just relax outside - fire pits by the golf course, chairs around the pool, outdoor furniture set up in different places around the resort. Makes it easy and unlikely that you'll have to compete for spots, etc. The only thing I would change is that we wished we could have gotten drink service around some of the smaller pools. Snacks and drinks are available in the water park, but it'd be nice to have that elsewhere, too. Overall, we loved our stay!

Great location off the interstate- easy to get to places from. Beautiful facility! Would go back again!

rooms were spotless and the staff kind and courteous at all time.

Perfect. At the end of October, no many customers so we had the heated swimming pool just for the 2 of us. Large menu at the Lobby Grill. it was excellent and the service was great. Usually we prefer more intimate hotel but it was ok at this season.

This resort is amazing, the staff anticipate your every need. The rooms and villas are very accommodating and the waterpark is a priceless amenity. I have been staying at this resort for years with my family. We have priceless memories of birthdays celebrated at the Arizona Grand Resort.

Great hotel - HOT but great facilities, staff were very friendly

Our second stay was better than the first. Facility was kept immaculately cleaned by the staff. We had no time for the pools but they looked so inviting. Felt very secure. We'll be back!

Great room, great gift shop, beautiful lovby, close to mall, lots of lifeguards, fun pools and water slides and lazy river

prices are outrageous. Felt that the $50.00/day for the waterpark was unnecessary. There was the kitchenette in the room with a refrigerator that we couldn't use because it was stocked with stuff we didn't need. There was not enough staff at the restaurant even though it was advertised as welcoming for spring break. The rooms were ok but were not clean looking. the carpeting was worn and everything looked old and outdated for the prices that were charged. Was disappointed with that. The beds were very comfortable. Overall, the prices were too high and not enough staff.

The resort was great! Enough pool options , even though spring f break week, never felt crowded. My son does say they should not make their own marshmallows ,they were not tasty.

Only negative was the laundry machines are hard to access and there are no vending machines for detergent and change.

Was referred by a friend as I always stay with family when I am in Phoenix. The entire experience from the time we checked in to when we checked out was above my expectations. From the check-in staff, the individuals driving the carts, housekeepers, gym staff, waterpark staff, and the staff in the hotel restaurant. This was a get away trip for my son and I for his spring trip and we were both very impressed and will definitely be back to stay again!!!

I like this hotel because of the water park but the rooms are not great. The bathroom sink is the bedroom and toilet and tub are in an extremely small bathroom. You have to wedge yourself around the bathroom door just to close it. The pull out sofa bed is worse than most, but you can ask for an egg crate. The prices for food and drink at the pool are outrageous and the food is less than stellar. The $19 nachos are the best thing, but we spent $15 on a turkey burger that didn't even include french fries and the bun wasn't even toasted. If you want a pina colada expect to pay $14. You are not allowed to bring food or drink of any kind to the water park, but they do provide water coolers where you can fill a plastic cup. You will pay a $50 per day resort fee. They tell you that if you book through their hotel directly that you can get into the water park 30 minutes earlier than the rest of the guests but it is not worth the extra expense. You can always find a better deal on Orbitz or the like. When you go in 30 minutes early the only thing that is open is the pool. None of the slides are open. And there are plenty of lawn chairs so you don't need to worry about fighting for a spot.

No regrets. Room was clean and breakfast was nice. Wish we had another day there.

Have stayed at the Grand several times. The facilities are good, clean, convenient, friendly and the services and quality are dependable for my business travel needs. ne of these trips I will actuals squeeze a round of Golf in!

Rooms are quite worn. The room we were assigned smelled stale and musty. Not a good first impression. Beds were comfortable. Staff was friendly and accommodating. $50 / day resort fee seems high especially when the internet was spotty and we were not using the water park facilities. You can buy upgraded internet for $15/day but shouldn't that be covered in the standard resort fee? Overall, disappointing considering what we paid.

Rooms offered throughout to accommodate your interests. Water park was fun and private pools at each building were nice. Beds were comfortable. Only issue were the prices while there. $50 resort fee per day. Room service was incredibly expensive. If you stick to going to the restaurants it would be a less expensive trip.

Unfortunately this hotel was not worth the amount we paid. The food prices were outrageous, decor is dated and the rooms not even cleaned daily. The staff was inconsistent-some very polite and eager to serve and others slow and even rude. I did receive a prompt response from management when reporting my housekeeping complaint and the kids in our group certainly enjoyed the water park. All in all I expected much more and was sorely disappointed. With so many resorts to choose from in the area I will not return.

8000 S. Arizona Grand Parkway Phoenix AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Ahwatukee, Arizona Grand Resort is within a mile (2 km) of sights such as Arizona Mills Mall and Sea Life Aquarium. This 740-room, 4-star resort welcomes business and leisure travelers with 3 outdoor pools, a golf course, and a full-service spa. Diablo Stadium and Tempe History Museum are also near this Phoenix resort.


Dining

This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/café. Start your day off with full breakfast, available for a fee.


Rooms

The 740 air-conditioned accommodations feature balconies or patios and afford space to spread out with sitting areas. Guests can expect free WiFi and cable TV. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, minibars, and coffee makers.


Property features

Arizona Grand Resort features a golf course, a full-service spa, and 3 outdoor pools. Free valet parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Other amenities at this spa resort include a free water park, a lazy river, and a children's pool.

Room options

Deluxe Suite Two Queens Near Water Park

Queen 2 | Sleeps 5

Suite, 1 King Bed

King 1 | Sleeps 4

Deluxe Suite One King Near Water Park

King 1 | Sleeps 3

Guest reviews for Arizona Grand Resort

Everyone (38) Business (28) Couples (48) Family (109) Friends (18) Other (5)
4

nice hotel. close to airport, restaurants & shops

Everyone

Didn’t have nearly enough time to enjoy this place.

By on Feb 15, 2018

3

nice resort but some issues

Everyone

The grounds are beautiful and staff great. Our room’s “balcony” faced a stone wall and we couldn’t go out there because you could smell the rotting nearby trash. I feel like because of that, our room rate was steep. Especially given that the water park was not yet open for the season and you don’t get anything worthwhile with the resort fee. There are some rooms with great views so be aware of this. The nearby hot tub was barely warmer then bath water. I had great treatments at the spa but was frustrated when they had a “communication” issue with the facial technician and she showed up for work over 45 minutes late for my appointment causing me to wait and be rushed to our afternoon activities. I was not offered a discount which I felt was strange given the obvious error. The golf course was nice. My husband enjoyed playing and I riding along.

By , from Omaha on Feb 14, 2018

4
Everyone

We really enjoyed our time here - it was relaxing and comfortable, and a beautiful place! I think it would be a great spot for a girls trip - you can get adjoining rooms, and each room is suite-style, which is great for groups. The rooms were very clean and well set up. The on-site restaurant was REALLY good - we were pleasantly surprised by that, and loved every single thing we ordered there over the course of a few stops. There are numerous places to just relax outside - fire pits by the golf course, chairs around the pool, outdoor furniture set up in different places around the resort. Makes it easy and unlikely that you'll have to compete for spots, etc. The only thing I would change is that we wished we could have gotten drink service around some of the smaller pools. Snacks and drinks are available in the water park, but it'd be nice to have that elsewhere, too. Overall, we loved our stay!

By , from Indianapolis, IN on Feb 8, 2018

5

nice close to lots to do

Everyone

Great location off the interstate- easy to get to places from. Beautiful facility! Would go back again!

By , from Iowa on Dec 18, 2017

4

excellent location near anything you would need.

Everyone

rooms were spotless and the staff kind and courteous at all time.

By , from Pa on Nov 9, 2017

4

fall stay

Everyone

Perfect. At the end of October, no many customers so we had the heated swimming pool just for the 2 of us. Large menu at the Lobby Grill. it was excellent and the service was great. Usually we prefer more intimate hotel but it was ok at this season.

By , from Minneapolis on Nov 6, 2017

5

arizona grand resort is grand

Everyone

This resort is amazing, the staff anticipate your every need. The rooms and villas are very accommodating and the waterpark is a priceless amenity. I have been staying at this resort for years with my family. We have priceless memories of birthdays celebrated at the Arizona Grand Resort.

By , from Surprise, Arizona on Aug 23, 2017

5
Everyone

Great hotel - HOT but great facilities, staff were very friendly

By on Jul 11, 2017

5

our second stay.

Everyone

Our second stay was better than the first. Facility was kept immaculately cleaned by the staff. We had no time for the pools but they looked so inviting. Felt very secure. We'll be back!

By on Jun 5, 2017

5

fun family vacation

Everyone

Great room, great gift shop, beautiful lovby, close to mall, lots of lifeguards, fun pools and water slides and lazy river

By on May 31, 2017