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Recent guest reviews

It was downtown so everything was close by which was great. Staff is friendly and were helpful.

Twrrible.they had people wajting jn the lobby and parking lots for endless hours because they couldnt check anyone in. Called to confirm reservation, lady said everything was all good. The. We get all the way down there to find out people had already been waiting 3 hours to check in.

This particular stsy had a few customers that were very chatty and loud in other rooms. We had to ask the staff to move us to another room only to find out that the noise was louder in that area of rooms. Needleas to say we did not get much sleep.

Shower and sink need to be snaked. Both would back up when used.

Close to the airport clean reasonably priced..........

The warm cookies upon check in. You don't have to ask for them they greet you and give them to you

I was very happy with the proximity to the city and also the airport. The front staff was very courteous and willing to answer all my questions.

The bedding here was horrendous when I called down for an extra blanket they brought up a ripped damp blanket. There is no Starbucks here as stated from the photos and they barely had anything available that was on their coffee menu I won’t stay here again.

Staff very unprofessional. Room was dirty and unable to provide a clean room, didn't stay. Colleague stayed due to our training being held in the conference room. His curtains would not close all the way, as a breeze went through the room he noticed dust flying. Poorly managed from check in to parking lot. Very disappointed.

The room smelled fresh. The daily parking charge is unnecessary, however.

Everything was ok except there is not a little fridge in the room or a microwave

it has a nice style. and the cookies were good....

Friendly, clean, and comfortable. Just what I needed!

Got no hot water room was smalling I never stay again I would I to get part of payments back.

Bedspread was dirty, they also forgot to clean the room after the first night. I had to call twice to get towels delivered up to the room. The facility was nice and well kept otherwise. The staff was not very friendly or accommodating if your looking for that kind of thing, but they were not rude.

Island Ave Philadelphia PA

Room options

Room, Accessible

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Room, 1 King Bed (High Floor)

1 King Bed | Sleeps 2

Suite, 1 King Bed

1 King Bed | Sleeps 4

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Doubletree by Hilton Philadelphia Airport places you within a 10-minute drive of popular sights such as Wells Fargo Center and Citizens Bank Park. This 3.5-star hotel has 331 rooms and welcomes guests with 2 restaurants, an indoor pool, and a 24-hour fitness center.


Dining

Enjoy dining at The Landings Restaurant, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

The 331 rooms have an array of amenities, including refrigerators, coffee makers, and free local calls. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes and desks are other standard amenities.


Property features

At Doubletree by Hilton Philadelphia Airport, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Parking is USD 12.25 per day (USD 18 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Guest reviews for Doubletree by Hilton Philadelphia Airport

Everyone (32) Couples (5) Business (1) Family (10)
4
Family

It was downtown so everything was close by which was great. Staff is friendly and were helpful.

By , from Philadelphia on Jul 19, 2020

1
Family with small children

Twrrible.they had people wajting jn the lobby and parking lots for endless hours because they couldnt check anyone in. Called to confirm reservation, lady said everything was all good. The. We get all the way down there to find out people had already been waiting 3 hours to check in.

By , from philly on Jul 10, 2020

4
Family Family

This particular stsy had a few customers that were very chatty and loud in other rooms. We had to ask the staff to move us to another room only to find out that the noise was louder in that area of rooms. Needleas to say we did not get much sleep.

By , from Philadelphia near the airport. on Jun 29, 2020

5
Everyone

By on Mar 12, 2020

Review comment responded on Mar 13, 2020

It was a pleasure having you as our guest at DoubleTree by Hilton Hotel Philadelphia Airport. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. With Hospitality, Dustin Ruiz, Director of Rooms

3
Partner Couples

Shower and sink need to be snaked. Both would back up when used.

By on Feb 8, 2020

Review comment responded on Feb 9, 2020

Thank you for choosing to stay with us. We are sorry for the difficulties you encountered with the shower and sink, and we regret any inconvenience this caused. Your comments have been discussed with our maintenance team to make necessary repairs and address the concern you outlined. We value your feedback and hope to have the opportunity to welcome you back. With Hospitality, Dustin Ruiz, Director of Rooms

4
Everyone

Close to the airport clean reasonably priced..........

By on Jan 13, 2020

Review comment responded on Jan 23, 2020

Thank you for posting a nice review of your stay at DoubleTree by Hilton Hotel Philadelphia Airport and for letting us know you found us a good value for money. We are glad to read you liked our well-kept property and that our location with proximity to the airport worked well for you. It was a pleasure having you as our guest, and we look forward to seeing you again on your next trip to Philadelphia. With Hospitality, Dustin Ruiz, Director of Rooms

4
Family with small children

The warm cookies upon check in. You don't have to ask for them they greet you and give them to you

By on Jan 8, 2020

Review comment responded on Jan 23, 2020

Thank you for being our guest at DoubleTree by Hilton Hotel Philadelphia Airport. We are delighted to read you loved our complimentary cookies and sweets! It was a pleasure having you, and we hope to welcome you again when you are in the area. With Hospitality, Dustin Ruiz, Director of Rooms

4
Partner Couples

I was very happy with the proximity to the city and also the airport. The front staff was very courteous and willing to answer all my questions.

By on Dec 9, 2019

Review comment responded on Dec 10, 2019

Thank you for your lovely review of DoubleTree by Hilton Hotel Philadelphia Airport. It is a pleasure to read that our ideal location near the airport and close to downtown Philadelphia was perfect for your plans. We are also delighted you were pleased with the friendly service provided by our front desk associates, and we will share your compliments with them to recognize them for a job well done. We value your business and look forward to seeing you again for another exceptional stay. With Hospitality, Paul J. Gibson, General Manager

5
Everyone

By on Dec 8, 2019

Review comment responded on Dec 9, 2019

Thank you for staying with us and for your perfect rating. On behalf of all of us at DoubleTree by Hilton Hotel Philadelphia Airport, we would like to invite you for another outstanding visit. With Hospitality, Paul J. Gibson, General Manager

1
Family

The bedding here was horrendous when I called down for an extra blanket they brought up a ripped damp blanket. There is no Starbucks here as stated from the photos and they barely had anything available that was on their coffee menu I won’t stay here again.

By on Nov 17, 2019

Review comment responded on Nov 18, 2019

We sincerely apologize for not meeting your expectations and for not delivering an exceptional experience. It is disappointing to learn about the issues you encountered with the bedding and deeply regret that our staff was unable to resolve it to your satisfaction. Your feedback is important to us, and we will use it to improve our services going forward. We would like to regain your trust and hope you will give us that opportunity in the future. With Hospitality, Paul J. Gibson, General Manager

Doubletree by Hilton Philadelphia Airport

4509 Island Ave, Philadelphia, PA 19153
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