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Kimpton Hotel Monaco Philadelphia by IHG

4.5 star property
Luxury hotel with bars and a rooftop terrace
VIP Access

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Photo gallery for Kimpton Hotel Monaco Philadelphia by IHG

Exterior
Meeting facility
Breakfast, lunch, dinner served; American cuisine
Breakfast, lunch, dinner served; American cuisine
Breakfast, lunch, dinner served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Pet friendly

Explore the area

View in a map
433 Chestnut St., Philadelphia, PA, 19106
  • Place, Independence Hall
    ‪1 min walk‬
  • Place, Independence National Historical Park
    ‪1 min walk‬
  • Place, Liberty Bell Center
    ‪2 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Park View

Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Park View

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, down comforters, minibar

Room (Essential)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Spa)

Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed (Spa)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Park View

Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, Park View

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Corner (Spa)

Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Corner (Spa)

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications, Mobility)

Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobility)

Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner | Frette Italian sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Presidential Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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View from property

W Philadelphia

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  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, 1,004 reviews
$231 nightly
The price is $269
Nov 24 - Nov 25
Total with taxes and fees
W Philadelphia

About the neighborhood

Philadelphia

Located in Center City, Kimpton Hotel Monaco Philadelphia by IHG is adjacent to Liberty Bell Center and within a mile (2 km) of other popular sights like Reading Terminal Market. This 4.5-star hotel has 268 guestrooms and offers conveniences like a restaurant, a rooftop terrace, and a 24-hour business center.

What's nearby

  • Independence Hall - 1 min walk - 0.1 miles
  • Independence National Historical Park - 1 min walk - 0.1 miles
  • Liberty Bell Center - 2 min walk - 0.1 miles
  • Museum of the American Revolution - 3 min walk - 0.2 miles
  • Reading Terminal Market - 13 min walk - 0.7 miles

Getting around

  • 5th St. Station - 2 min walk
  • Philadelphia Temple University Station - 7 min drive
  • Philadelphia Intl. Airport (PHL) - 17 min drive

Restaurants

  • ‪Wawa - ‬2 min walk
  • ‪Independence Beer Garden - ‬3 min walk
  • Red Owl Tavern
  • ‪Buddakan - ‬2 min walk
  • ‪La Colombe Coffee Roasters - ‬4 min walk

About this property

Kimpton Hotel Monaco Philadelphia by IHG

Luxury hotel with bars and a rooftop terrace
Guests of Kimpton Hotel Monaco Philadelphia by IHG enjoy a rooftop terrace, WiFi in public areas, and conference space. Valet parking is offered for USD 72.28 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a 24-hour business center, coffee/tea in a common area, and free use of bicycles.
Guests can expect to find WiFi and 42-inch LCD TVs with cable channels and pay movies. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. IPod docks, minibars, and laptop-compatible safes are other standard amenities.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per 24-hour period)
  • Available in some public areas: WiFi (USD 12.99 per 24-hour period)

Parking and transportation

  • Secured, covered valet parking on site (USD 72.28 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 5 to 40 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Red Owl Tavern
  • Stratus Bar

Things to do

  • Bicycle tours
  • Free bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,000 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 5 to 40 per person
  • Fee for in-room wireless internet: USD 12.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 72.28 per day (in/out privileges)
  • Rollaway bed fee: USD 20.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-12:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).
Property Registration Number 587909

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monaco Hotel Philadelphia
Monaco Philadelphia
Philadelphia Monaco

Frequently asked questions

Are free cancellation options available at Kimpton Hotel Monaco Philadelphia by IHG?

Kimpton Hotel Monaco Philadelphia by IHG provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Kimpton Hotel Monaco Philadelphia by IHG?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Kimpton Hotel Monaco Philadelphia by IHG on Nov 23, 2025 start from $114.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Kimpton Hotel Monaco Philadelphia by IHG?

This hotel is situated in Center City within a short 3-minute walk of Liberty Bell Center and also 16 minutes on foot from Reading Terminal Market. You'll also find Rittenhouse Square and Philadelphia Museum of Art within a short drive.

Is parking available on site at Kimpton Hotel Monaco Philadelphia by IHG?

Yes, secured valet parking is offered for USD 72.28 per day with in/out privileges. Bicycle parking is also available for guests.

Is there a spa at Kimpton Hotel Monaco Philadelphia by IHG?

Spa services at the hotel include deep-tissue massages.

Does Kimpton Hotel Monaco Philadelphia by IHG feature a casino?

No, Kimpton Hotel Monaco Philadelphia by IHG doesn't have a casino.

Will I find an indoor pool at Kimpton Hotel Monaco Philadelphia by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Kimpton Hotel Monaco Philadelphia by IHG?

Amenities that appeal to couples at this boutique hotel include a minibar, premium Italian sheets, and bathrobes.

Are there hot tubs at Kimpton Hotel Monaco Philadelphia by IHG?

No, there isn't a spa tub at this hotel.

Does Kimpton Hotel Monaco Philadelphia by IHG have a restaurant with a breakfast menu?

Yes, Kimpton Hotel Monaco Philadelphia by IHG serves a full breakfast for a surcharge each morning at Red Owl Tavern.

Will Kimpton Hotel Monaco Philadelphia by IHG allow pets to stay for free?

Yes, pets stay free at Kimpton Hotel Monaco Philadelphia by IHG and the property also provides food and water bowls for pets.

Are there connecting rooms at Kimpton Hotel Monaco Philadelphia by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Kimpton Hotel Monaco Philadelphia by IHG?

The closest major airport to Kimpton Hotel Monaco Philadelphia by IHG is Philadelphia Intl. Airport (PHL), which is 11.5 mi away (17 minutes by car). Another top airport is Philadelphia, PA (PNE-Northeast Philadelphia), which is located 13.6 mi away (30-minute drive).

Are there rooms with balconies that I can book at Kimpton Hotel Monaco Philadelphia by IHG?

No, there aren't any guestrooms with balconies at Kimpton Hotel Monaco Philadelphia by IHG.

Does Kimpton Hotel Monaco Philadelphia by IHG offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Kimpton Hotel Monaco Philadelphia by IHG.

Reviews

Kimpton Hotel Monaco Philadelphia by IHG Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 843 out of 1221 reviews
Rating 8 - Good. 203 out of 1221 reviews
Rating 6 - Okay. 79 out of 1221 reviews
Rating 4 - Poor. 54 out of 1221 reviews
Rating 2 - Terrible. 42 out of 1221 reviews

Reviews

4/10 Poor

Deborah

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Tatyana

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room was VERY small and uncomfortable Pictures on line do not reflect the real experience. The room was not clean - everything felt old and dirty. Door to the bathroom was not locking. Overall weathered and disheveled feel. We were charged $8 PER bottle for the filtered water available in the room for “mini bar food” When I booked the stay I was offered a free drink per guest per stay which was never offered or received. I am not planning on staying at Kimpton again.
Stayed 1 night in Aug 2025

10/10 Excellent

John, PHILADELPHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is full of history and just very cool photos and decor. And the view from my room is of Independence Hall!
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautifully decorated.
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Valet staff is excellent!! Very friendly and helpful!
Stayed 1 night in Aug 2025

8/10 Good

Kathy

Stayed 1 night in Aug 2025

10/10 Excellent

Cherise

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Noreen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Monaco Kimpton is the best location to stay in the historic area of Philly. It is a very comfortable and convenient location.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

10/10 Excellent

Marshall, Santa Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location in the heart of historic Philadelphia.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gelana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Felycia

Traveled with family
Liked: Cleanliness, staff & service
Wonderful staff however the hotel itself could use some TLC.
Stayed 1 night in Jul 2025

8/10 Good

John

Traveled with partner
Liked: Staff & service, property conditions & facilities
The property is in a great location and very walkable to main tourist attractions. There is NO coffee maker in the room. This was a disappointment. They do have coffee and tea in the lobby. The cups are super small and there was no decaf coffee ( my husband drinks decaf) and only herbal tea, nothing with caffiene for me. They put it away pretty early so if you dont get down there early, you're out of luck. The hotel is decorated super cute, very electic. Mostly the hotel was clean. My complaint and why i gave 3 stars for cleanliness was because there was a flea in our room. They do allow dogs. I guess thats how it got there. Not much space in the bathroom, limited hooks to hang things. Also, they have a barn door for the bathroom and no fan in the bathroom. I hate that! The roof top bar is nice, they have great drinks. But they do close for private parties. We could only go up one night. The next night it was closed. Would I stay here again? Maybe, if I couldnt get in somewhere else, I would. I would look else where first.
Stayed 3 nights in Aug 2025

2/10 Terrible

Michelle, Los Angeles

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave me the worst room possible. Interior room facing dark courtyard. The room itself was so beat up it’s like it hasn’t been refreshed in a decade. From the rusted Qtip amenity jar to the ratty carpet that was peeling up- I didn’t have to search for the disgusting imperfections of this room- no, they kept jumping out at me! Water stains on all furniture, curtains that are off their tracks, bedsheets that weren’t even tucked in to the mattress and the beat up corners and edges on anything that had legs…. The list goes on and on. Truly I was too tired to request a room change but I knew from the bad attitude I was given from the front desk upon checkin that any room at this hotel was going to be bad. I guess this negative experience started at the front door where the doorman glanced at me, and then promptly turned away leaving me to open the door and pull in my own luggage. I walked to the front desk and the attendants stared at me like “what do you want?” Dinner at the Red Owl Tavern was not great- especially for the price. I had the roast chicken for $22 and it was salty and clearly not freshlly prepared. The AC blew freezing cold air all night even though I had the temp set at 72 degrees. I had to wear earplugs to sleep because I could hear the elevator going up and down all night. Overall, the property, the restaurant, and my room was in disrepair. I expected more from this brand hotel and was extremely disappointed. I would never stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Close to everything.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeanne

Stayed 1 night in Aug 2025

10/10 Excellent

Djangr

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

David

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Free upgrade for our wedding anniversary! Would be great if there is few water bottles provided. Coffee machine also needs to be asked.
Stayed 1 night in Jul 2025

10/10 Excellent

Daisy, Northridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Unique decor, awesome location, nice staff. I would stay here again and again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lelia, Washington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was quite friendly and staff.
Stayed 1 night in Jul 2025

2/10 Terrible

Megan

After we stayed for a night, we went out to sight-see from 930am-530pm. Came back to see our room door had been left open ALL DAY by housekeeping. Anyone could have been in our room and could still be in there. Asked the hotel to check cameras and they said sorry, no cameras in that hallway. Our two young children were scared out of their minds and we ended up cutting our trip short and driving 5 hours home that night. When we left we were told we couldn’t be charged the remainder of our stay and they would take care of it. 10 days later still no refund. I called the hotel 3 days ago and asked for a call back from a supervisor and have not received one. I would NEVER go back to this hotel.
Stayed 2 nights in Jul 2025

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