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Recent guest reviews

Not what they advertise in publishing and they were dirty sheets

Housekeeping service sucks: Rumpled bed makeup Tub not cleaned (dirt ring from day 1 use) Front desk service and staff are satisfactory, parking also.

Stay was amazing the employees at the bar was arguing and took forever to take my order but the other staff was so nice and helpful and I enjoyed my stay

Great location, it would be nice if it had complimentary breakfast

I enjoyed how the staff greeted me with a smile upon my arrival. I also received a call to my room from the front desk asking me if I was comfortable with my room, and if I needed anything, to simply give them a call. I was very impressed how concerned they were about me feeling good about my stay..

Very nice and very clean place to stay! All staff very friendly! Would recommend this place! Food also very good!

Walking distant to a few restaurants. Shower not in best condition

large well-appointed rooms were nice. Restaurant staff not terribly helpful

Will be staying here again when in the area! :) The rooms were absolutely amazing! The hotel was close to the zoo and other great attractions.

I checked into the hotel on July 6th around 1:34am. The room they gave us a key to was not vacant. We ended up walking in on people in the hotel room while they slept. We were promptly moved to a second room. We discovered that the shower had mildew and I was not about to bathe my 3 year old or myself in that condition. Finally we were transferred to a third room. It was a lot. We had been traveling all day with a toddler and we really thought with a heavy name like the Marriott conditions would have been satisfactory. The staff apologized and we were compensated with breakfast the next morning. But overall the hotel was not kept up to standard. There were weird smells and the carpet on the different floors and in the rooms were so dirty. I am just utterly disappointed. Spent good money for mediocre service.

Everything was great. Wish we could have stayed longer.

Very modern and clean. Comfortable bed. Large desk.

Nice hotel close convenient needs to offer free breakfast! Microwave in each room.

Presidential Boulevard Philadelphia PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Located in West Philadelphia, Courtyard by Marriott Philadelphia City Avenue is within 2 miles (3 km) of popular attractions such as Fairmount Park and St. Joseph's University. This 333-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.


Rooms

All 333 rooms feature refrigerators, coffee makers, and free newspapers. Guests can expect to find free WiFi and 32-inch Smart TVs with cable channels and Netflix. Bathrooms have hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.


Property features

Guests staying at Courtyard by Marriott Philadelphia City Avenue enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 10 per night, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and express check-out.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Courtyard by Marriott Philadelphia City Avenue

Everyone (25) Couples (6) Business (3) Family (13)
1
Family

Not what they advertise in publishing and they were dirty sheets

By on Aug 16, 2020

Review comment responded on Aug 20, 2020

Thank you for choosing to stay at the Courtyard Philadelphia City Avenue and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

3
Family Family

Housekeeping service sucks: Rumpled bed makeup Tub not cleaned (dirt ring from day 1 use) Front desk service and staff are satisfactory, parking also.

By , from New York on Feb 22, 2020

Review comment responded on Feb 22, 2020

Thank you for choosing to stay at the Courtyard Philadelphia City Avenue and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Philadelphia.

5
Family with small children Family

Stay was amazing the employees at the bar was arguing and took forever to take my order but the other staff was so nice and helpful and I enjoyed my stay

By on Feb 16, 2020

Review comment responded on Feb 22, 2020

We are delighted to have been your chosen hotel during your recent stay in Philadelphia. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Courtyard Philadelphia City Avenue and we hope you choose to create more memories with us whenever your travels bring you back to Philadelphia.

4
Family Family

Great location, it would be nice if it had complimentary breakfast

By , from Psl,fl on Feb 12, 2020

Review comment responded on Feb 22, 2020

We are delighted to have been your chosen hotel during your recent stay in Philadelphia. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Courtyard Philadelphia City Avenue and we hope you choose to create more memories with us whenever your travels bring you back to Philadelphia.

5
Business Business

I enjoyed how the staff greeted me with a smile upon my arrival. I also received a call to my room from the front desk asking me if I was comfortable with my room, and if I needed anything, to simply give them a call. I was very impressed how concerned they were about me feeling good about my stay..

By on Feb 6, 2020

Review comment responded on Feb 6, 2020

Dear Valued Guest, Thank you so much for your leaving your review based on your recent experience. We are delighted to know that we exceeded your expectations ! We hope to see you again in the future when you return to Phialdelphia .

5
Family Family

Very nice and very clean place to stay! All staff very friendly! Would recommend this place! Food also very good!

By on Jan 29, 2020

Review comment responded on Feb 6, 2020

Dear L , Thank you for taking the time to leave your kind review and compliments. We appreciate your five star rating and hope to see you again if you should return to Philadelphia.

4
Family Family

Walking distant to a few restaurants. Shower not in best condition

By on Dec 3, 2019

Review comment responded on Dec 5, 2019

Thank you for your feedback. If you have the time, please let us know which room it was so we can put extra TLC to the shower.

5
Partner Couples Business Business

large well-appointed rooms were nice. Restaurant staff not terribly helpful

By on Oct 9, 2019

Review comment responded on Oct 9, 2019

Thank you for your honest feedback!

4
Everyone

By on Sep 3, 2019

Review comment responded on Sep 11, 2019

Thank you for your rating!

5
Family with small children

Will be staying here again when in the area! :) The rooms were absolutely amazing! The hotel was close to the zoo and other great attractions.

By on Jul 21, 2019

Review comment responded on Jul 23, 2019

Thank you so much for your rating and review! We hope to host you again soon!

Courtyard by Marriott Philadelphia City Avenue

4100 Presidential Boulevard, Philadelphia, PA 19131
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