Enjoyable.
Great hotel close to everything the North Shore has to offer! The pool looked like it needed cleaned or upkeep. The first room we were out in the air conditioner wasn’t working to cool off the room. Called the front desk and maintenance said it couldn’t be fixed. The front desk was very accommodating and switched our room without issue.
The breakfast was terrible. The eggs were swimming in some sort of liquid...The area was not being kept clean as people were going through. Room had stained carpet and not enough towels for each person. Check in staff was very friendly. Paying for parking is ridiculous, especially when you are spending over $200 a night.
I liked the location I didn't like that the staff was not wearing masks
I didn't realize it was under a highway. It was WAY too expensive for the location. There was a huge hair ball in my room.
Convienent location
Friendly staff
You absolutely cannot beat the location or the accessibility! We are directly in between Heinz Field and PNC Park! Parking was conveniently on location. Wasn’t thrilled about the $20 charge especially when the lots is massive (and empty). The second we arrived we were greeted with smiles and the friendliest service possible. They made my son and I feel important and well taken care of. Then we got to our room which was beautiful, modern, and very spacious. This is a hotel that has definitely earbed my repeat business.
Great room. Clean and spacious. Friendly staff. Great location. Overall great experience.
We had great time stay like we always do. It’s great place north shore to stay wonderful staff !!!
We had a great stay! The room was clean, and up to date! Dave, the shuttle driver was great!
Shuttle driver Dave was amazing!! Hotel was great, lots to do within walking or shuttle distance. We will be back
Me and my fiancé arrived at different times. She a receive poor customer service and the hotel was not busy. They allowed large group of people to congregate around the check-in counter and didn’t acknowledge her. In fact they waited on people that came in after her, before her.
The heat did not work in our room and it was freezing cold
Located in North Shore, Hyatt Place Pittsburgh-North Shore is within a 5-minute walk of PNC Park and within 15 minutes of other popular attractions like Heinz Field. This 3-star hotel has 178 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. At the end of the day, the bar/lounge is a great place to grab a drink.
All 178 air-conditioned accommodations feature sitting areas. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Sofa beds, refrigerators, and coffee makers are other standard amenities.
At Hyatt Place Pittsburgh-North Shore, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 22.00 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Enjoyable.
Great hotel close to everything the North Shore has to offer! The pool looked like it needed cleaned or upkeep. The first room we were out in the air conditioner wasn’t working to cool off the room. Called the front desk and maintenance said it couldn’t be fixed. The front desk was very accommodating and switched our room without issue.
Dear Lacey, Thank you for the comments about your stay. We will discuss your comments with the correct department to ensure the issues are resolved.
The breakfast was terrible. The eggs were swimming in some sort of liquid...The area was not being kept clean as people were going through. Room had stained carpet and not enough towels for each person. Check in staff was very friendly. Paying for parking is ridiculous, especially when you are spending over $200 a night.
Thank you for taking the time to provide us with the answers to our Satisfaction Survey. As the Operations Supervisor at the Hyatt Place Pittsburgh North Shore, I am working very hard to continually improve our property and to provide all of our guests with the products and services that deliver an “Excellent” experience. Your survey comments indicate that you had a number of areas in which we failed to meet your expectations for which I sincerely apologize. Again, thank you for your response and please know that we value your business and we look forward to providing you with an “Excellent” stay the next time that your travels bring you to the Pittsburgh area.
I liked the location I didn't like that the staff was not wearing masks
Thank you for taking the time to provide us with the answers to our Satisfaction Survey. As the Operations Supervisor at the Hyatt Place Pittsburgh North Shore, I am working very hard to continually improve our property and to provide all of our guests with the products and services that deliver an “Excellent” experience. Your survey comments indicate that you had a number of areas in which we failed to meet your expectations for which I sincerely apologize. Again, thank you for your response and please know that we value your business and we look forward to providing you with an “Excellent” stay the next time that you travels bring you to the Pittsburgh area.
I didn't realize it was under a highway. It was WAY too expensive for the location. There was a huge hair ball in my room.
Thank you for taking the time to provide us with the answers to our Satisfaction Survey. As the Operations Supervisor at the Hyatt Place Pittsburgh North Shore, I am working very hard to continually improve our property and to provide all of our guests with the products and services that deliver an “Excellent” experience. Your survey comments indicate that you had a number of areas in which we failed to meet your expectations for which I sincerely apologize. Again, thank you for your response and please know that we value your business and we look forward to providing you with an “Excellent” stay the next time that you travels bring you to the Pittsburgh area.
Convienent location
Please allow me to personally thank you for being our guest as well as for taking the time to complete our Guest Comment Survey. We are extremely pleased that you found your stay to be “Excellent” and we look forward to being your host again in the very near future! Please know that we work very hard to ensure that every stay at our hotel is “Excellent”! Thank you again, we truly appreciate you!
Friendly staff
Please allow me to personally thank you for being our guest as well as for taking the time to complete our Guest Comment Survey. We are extremely pleased that you found your stay to be “Excellent” and we look forward to being your host again in the very near future! Please know that we work very hard to ensure that every stay at our hotel is “Excellent”! Thank you again, we truly appreciate you!
You absolutely cannot beat the location or the accessibility! We are directly in between Heinz Field and PNC Park! Parking was conveniently on location. Wasn’t thrilled about the $20 charge especially when the lots is massive (and empty). The second we arrived we were greeted with smiles and the friendliest service possible. They made my son and I feel important and well taken care of. Then we got to our room which was beautiful, modern, and very spacious. This is a hotel that has definitely earbed my repeat business.
Great room. Clean and spacious. Friendly staff. Great location. Overall great experience.
Dear Martha, Thank you for commenting about your stay. We hope you can stay with us again soon!