We had great time stay like we always do. It’s great place north shore to stay wonderful staff !!!
We had a great stay! The room was clean, and up to date! Dave, the shuttle driver was great!
Shuttle driver Dave was amazing!! Hotel was great, lots to do within walking or shuttle distance. We will be back
Me and my fiancé arrived at different times. She a receive poor customer service and the hotel was not busy. They allowed large group of people to congregate around the check-in counter and didn’t acknowledge her. In fact they waited on people that came in after her, before her.
The heat did not work in our room and it was freezing cold
This hotel was comfortable and clean and I have no issues at all with my stay from that perspective. The staff were so unhelpful and inattentive that they made it seem like my questions and my stay in general were a burden to them. I didn’t have the opportunity to talk to a manager about that however. This could be a really impressive hotel if concierge payed more attention to their guests. That experience was disappointing enough to prevent me from staying or recommending it again.
The location is excellent and the staff is friendly. Being so close to the stadiums, I'm sure they get many rowdy sports fans so i can understand some of the issues we encountered (ex: ice in only one of their three machines, spillls of ??? on the elevator floor...) but other issues included the pool being closed without warning, the toilet in the room running, a horrible view of the parking lot and freeway and a $22 parking fee that was not mentioned when we booked the room. Also, the use of plastic cutlery at breakfast is disappointing... bad for the environment and just cheesy. Even with all that, I would stay again if it was for just one night.
Good breakfast choices. Large rooms. Easy access from parking to hotel.
AC could not keep up on the highest setting with the humidity. 3 days, 2 nights, ac at 65° and still muggy and humid. Sheets and pillows damp to touch.
I liked how close it was to both stadiums, disliked the drain in the bath tub. Looked to be broken
Closeness to the stadiums, museums and other fun things to do
Located in North Shore, Hyatt Place Pittsburgh-North Shore is within a 10-minute walk of popular sights such as Heinz Field and PNC Park. This 3-star hotel has 178 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay. Enjoy a bite to eat at the hotel's café, or relax with a drink at the bar/lounge. You can sip a beverage at the coffee shop/café.
All 178 air-conditioned accommodations feature sitting areas. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Sofa beds, refrigerators, and coffee makers are other standard amenities.
At Hyatt Place Pittsburgh-North Shore, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is USD 22.00 per night, and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
We had great time stay like we always do. It’s great place north shore to stay wonderful staff !!!
We had a great stay! The room was clean, and up to date! Dave, the shuttle driver was great!
Shuttle driver Dave was amazing!! Hotel was great, lots to do within walking or shuttle distance. We will be back
Me and my fiancé arrived at different times. She a receive poor customer service and the hotel was not busy. They allowed large group of people to congregate around the check-in counter and didn’t acknowledge her. In fact they waited on people that came in after her, before her.
The heat did not work in our room and it was freezing cold
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Jonathan B
This hotel was comfortable and clean and I have no issues at all with my stay from that perspective. The staff were so unhelpful and inattentive that they made it seem like my questions and my stay in general were a burden to them. I didn’t have the opportunity to talk to a manager about that however. This could be a really impressive hotel if concierge payed more attention to their guests. That experience was disappointing enough to prevent me from staying or recommending it again.
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Jonathan B
Please allow me to personally thank you for being our guest as well as for taking the time to write a review. We are extremely pleased that you found your stay to be “Excellent” and we look forward to being your host again in the very near future! Please know that we work very hard to ensure that every stay at our hotel is “Excellent”! Thank you again, we truly appreciate you!
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