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Recent guest reviews

Very comfortable customer service worker very pleasant.

Everything was great and the staff was great too.

Quiet, clean, and helpful, courteous staff. The bathroom had a bad light, which maintenance promptly changed out.

Hotel was not up to my standard. No working air in the premises, only on the first floor and in your room. The hotel room had a stench and did not smell really good and I saw a bug which freaked me out. Definitely would not stay here again!

The bathroom mirror was unique and awesome. I’ve never seen a Bluetooth mirror before

I got nice price with Orbitz including the breakfast buffet. Thankyou.

Stood over there for xmas with my family and was disappointed due to the fact there was NO breakfast when we woke up Christmas morning te He ice machine was not working

Hotel was great. Only downside was that it was a little far from the highway. Other than that, it was great.

Had issues with WiFi connectivity due to new system recently installed that they were still working the bugs out. Also had an issue with the room A/C Heating unit not functioning.

I intentionally reserved a room with breakfast included for my adult children, who were in town for a family funeral, but the material provided to them apparently said nothing about breakfast. And the check-in took much too long as a group of construction workers were ahead of us and only one employee was available to assist anyone.

Everyone was very helpful. Our room was very nice and clean.

The shower head and shower curtain were properly installed.

Roosevelt Blvd Philadelphia PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Business center
  • Laundry facilities
  • 24-hour front desk

Located in Northeast Philadelphia, Four Points by Sheraton Philadelphia Northeast is within a 10-minute drive of Philadelphia Mills and Cairnwood Estate. This 190-room, 3-star hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.


Rooms

Four Points by Sheraton Philadelphia Northeast's 190 rooms provide microwaves, refrigerators, and coffee makers. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free bottled water, and safes are also standard. Housekeeping is available on request.


Property features

Guests of Four Points by Sheraton Philadelphia Northeast enjoy access to free WiFi in public areas, conference space, and a business center. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Four Points by Sheraton Philadelphia Northeast

Everyone (37) Couples (4) Family (11)
5
Everyone

By on Feb 9, 2021

Review comment responded on Feb 20, 2021

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

5
Partner Couples

Very comfortable customer service worker very pleasant.

By , from Philadelphia on Dec 28, 2020

Review comment responded on Dec 28, 2020

Thank you

5
Everyone

Everything was great and the staff was great too.

By on Dec 10, 2020

Review comment responded on Dec 10, 2020

Thank you!

5
Family

Quiet, clean, and helpful, courteous staff. The bathroom had a bad light, which maintenance promptly changed out.

By , from North Carolina on Aug 8, 2020

Review comment responded on Aug 8, 2020

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

2
Family with small children

Hotel was not up to my standard. No working air in the premises, only on the first floor and in your room. The hotel room had a stench and did not smell really good and I saw a bug which freaked me out. Definitely would not stay here again!

By , from Hometown on Aug 1, 2020

Review comment responded on Aug 4, 2020

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience. Thank you so much for taking the time to share this review and for contacting us to give us the opportunity to address this situation.

5
Partner Couples

The bathroom mirror was unique and awesome. I’ve never seen a Bluetooth mirror before

By on Mar 7, 2020

Review comment responded on Mar 8, 2020

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

5
Everyone

By on Mar 3, 2020

Review comment responded on Mar 4, 2020

Thank You

5
Everyone

By on Feb 10, 2020

Review comment responded on Feb 10, 2020

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

5
Everyone

I got nice price with Orbitz including the breakfast buffet. Thankyou.

By on Dec 30, 2019

Review comment responded on Dec 31, 2019

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

1
Family with small children Partner Couples Family

Stood over there for xmas with my family and was disappointed due to the fact there was NO breakfast when we woke up Christmas morning te He ice machine was not working

By on Dec 27, 2019

Review comment responded on Dec 27, 2019

We do apologize our restaurant was closed on Christmas as well as the ice machine not working on your floor. Hopefully you and your family had a good Christmas. Thank You

Four Points by Sheraton Philadelphia Northeast

9461 Roosevelt Blvd, Philadelphia, PA 19114
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