Room, Multiple Beds, Non Smoking
from $114
Holiday Inn Express Hotel & Suites Pittsburgh-South Side
3.0 out of 5.0
3.7
out of 5
Average Guest Review
See all 70 reviews
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Recent guest reviews
Young lady at the Front desk was very nice, hotel was very clean and the beds comfortable. We stayed an extra night.
Lady at front desk was rude her shift was coming to end and seemed that's all she cared about. There was also a guy at the front desk who took several people ahead of me when I was first in line plus my room was prepaid. Comforter on my bed was dirty. Hotel smelled like people were smoking pot. Disappointed in the breakfast food was hard and dried out, juice tasted watered down, no regular syrup for the pancakes. And no stews for drinks. Upset I had to pay for parking when guests that were just visiting me did not have to.
It was great. The service and staff were very nice and very efficient. Thank you for such a lovely stay
Despite having a confirmed reservation, there was no room available when I arrived and they sent me to a substandard motel 5 miles away. While the staff was apologetic, they were completely unprepared to deal with the situation and the arrangements I agreed to for the other establishment were not agreed with the other establishment. Unacceptable!
Breakfast poor. Daily room cleaning almost nonexistent. Threw n some towels & made the bed
The room was clean, however the restaurant was not open. We stayed two nights. We were provided clean towels for the second day but the room was not cleaned and the bed was NOT made.
Stay was excellent. Location was the key for me because the hotel was close to downtown. Easy access to Consol Energy Arena by shuttle to and from the show. Be prepared to pay for parking.
Nice location but they charge for parking. I would prefer to stay at a hotel that has its own parking for guests, especially since it is their parking lot and not a parking garage. Room was nice and comfortable.
As soon as we entered the Holiday Inn staff greeted us immediately and checked us in. They let us know of their shuttle service. When we got to our room it appeared very clean and when we called down about an issue with our door they responded quickly to resolve the issue. I would stay here again when going to another sporting event.
Loud very loud! LOUD!!! VERY LOUD!!! Kids playing in hallway all hours of the day and night!
It was very clean, the staff was friendly......................................................................................................................................
Close to most of the night life Pittsburgh has to offer. Shuttle was very convenient. Staff was also very kind.
We loved the shuttle service and ability to go from the hockey game to Carson street for drinks and food within minutes. Location was great and we even had a nice view of the city without being in the craziness of downtown.
The location of the hotel is by far its greatest asset. A helpful shuttle service helped us to not deal with the horrible local taxi service. Would've given a free breakfast review but the room was too comfortable to make it there in time. Stayed here before and will stay here again.
The staff was friendly and helpful! Big room go for the king sized bed! The hotel was quiet and clean with a nice little pool and shuttle service up to 3 miles! I will stay there again!
Stayed here for a night after attending a Steelers game. Best location, all my favorite southside spots are literally a stones throw away....
This is not an easy hotel to get to. Plus, upon arrival I was told a charge of 14.00 per night to park. This was not told to us earlier. The WIFI did not work in our room and the staff could not fix the problem. Problems with the shuttle. Left to wait for over an hour because the new driver was having issues. The hotel had issues with their phones and couldn't be reached and had shuttle issues again. The staff did apologize and reimburse taxi charges. Tried to use computers/copier and copier was not working. Again, the staff tried to help in the situation but just another thing wrong at this hotel. The rooms are okay...the light bulbs needed to be replaced in our room and we needed to ask several times before they were fixed. This Holiday Inn Express was disappointing compared to our stays at other HIExpress,
I though it was great. Our room was nice and clean and the staff was very nice. It was within walking distance to the bars and restaurants which was very nice.
Wonderful stay clean hotel great breakfast good wifi
Easy in/out and convenient for the ball parks. Staff very helpful and knowledgeable regarding local activities. A fun experience, thank you Holiday Inn Express!
Guest reviews for Holiday Inn Express Hotel & Suites Pittsburgh-South Side
love it!
Everyone
Young lady at the Front desk was very nice, hotel was very clean and the beds comfortable. We stayed an extra night.
Everyone
Lady at front desk was rude her shift was coming to end and seemed that's all she cared about. There was also a guy at the front desk who took several people ahead of me when I was first in line plus my room was prepaid. Comforter on my bed was dirty. Hotel smelled like people were smoking pot. Disappointed in the breakfast food was hard and dried out, juice tasted watered down, no regular syrup for the pancakes. And no stews for drinks. Upset I had to pay for parking when guests that were just visiting me did not have to.
nice hotel close to everything night life
Everyone
It was great. The service and staff were very nice and very efficient. Thank you for such a lovely stay
no room available
Everyone
Despite having a confirmed reservation, there was no room available when I arrived and they sent me to a substandard motel 5 miles away. While the staff was apologetic, they were completely unprepared to deal with the situation and the arrangements I agreed to for the other establishment were not agreed with the other establishment. Unacceptable!
good location
Everyone
Breakfast poor. Daily room cleaning almost nonexistent. Threw n some towels & made the bed
visiting college student
Couples
The room was clean, however the restaurant was not open. We stayed two nights. We were provided clean towels for the second day but the room was not cleaned and the bed was NOT made.
concert trip
GetawayWithFriends
Stay was excellent. Location was the key for me because the hotel was close to downtown. Easy access to Consol Energy Arena by shuttle to and from the show. Be prepared to pay for parking.
formal dance
Couples
Nice location but they charge for parking. I would prefer to stay at a hotel that has its own parking for guests, especially since it is their parking lot and not a parking garage. Room was nice and comfortable.
friendly staff
Couples
As soon as we entered the Holiday Inn staff greeted us immediately and checked us in. They let us know of their shuttle service. When we got to our room it appeared very clean and when we called down about an issue with our door they responded quickly to resolve the issue. I would stay here again when going to another sporting event.
trip to football game
Families
Loud very loud! LOUD!!! VERY LOUD!!! Kids playing in hallway all hours of the day and night!
