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Recent guest reviews

The location, staff, rooms and surrounding area were all great.

staff super gracious internet super slow

I like the overall design of the hotel & the rooms. It's modern & clean. One thing I would like to see is a way to recycle any plastic items that i might bring into the room

Great hotel and staff

The room and bed were terrific. We were not told that rooms were only cleaned on request. That is understandable given covid but I would have asked for more water and other concerns had I known . Late evening (about 10:30) I called to ask if somebody could bring up 3 coca colas. I was already i pajamas and I am slightly handicapped. Coca cola is excellent for a bad stomach. The answer was "no"The second night a terrific service man -name K2 came up. He taught me to use the phone and Keurig, bought me water and 3 coca colas He saved my hotel stay

The personnel were professional, but a little dry. My room was SUPER CLEAN. I did not like my view from room 2725. ONE ELECTRICAL OUTLET IN ROOM -- ONE! I had to plug all of electrical gadgets into just one outlet!!! Even hotels in Japan have more than one outlet. Room service (cleaning) was EXCELLENT! ( name: Apalgy??) was really an excellent person that serviced my room. LACKING ANY SECURE PRESENCE at hotel entrance and inside. This really shocked me! I am from Hawaii and first time in a big city. POOL WAS CLOSED.

I know we are digging out of the pandemic, but the staff at this property did not make me feel welcomed or was interested in my business. I simply “existed” here. Some of this is typical about the people of Philadelphia, so this is not a surprise, but just some friendly advice, if they want to gain and retain business, the staff will need to up its game in the customer service department. I won’t stay at this property anymore because of this.

Great room with a fantastic view

The location was good and the lobby bar and restaurant were good, but understaffed in the evening. Room was fine, but carpet had stains and the air system was loud and clicking. We could not get our room cleaned during the stay due to short staffing and that was disappointing and inconvenient.

Market St Philadelphia PA

Hotel highlights

  • Walking distance to Pennsylvania Convention Center and Rittenhouse Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Center City, Loews Philadelphia Hotel is next to popular attractions like Lowes Philadelphia and Reading Terminal Market. This 4-star hotel has 581 guestrooms and offers a full-service spa, free in-room WiFi, and a gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 11:30 AM and on weekends from 6:30 AM to 1:00 PM.


Rooms

Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include iPod docks, minibars, and coffee makers.


Property features

Guests staying at Loews Philadelphia Hotel enjoy access to a full-service spa, a gym, and free WiFi in public areas. Valet parking is available for USD 55.13 per night, and there's also an area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Luxury Room, 2 Double Beds

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Premium Room, 1 Queen Bed

1 Queen Bed | Sleeps 3

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Loews Philadelphia Hotel

Everyone (18) Couples (9) Family (7)
5
Business Business

The location, staff, rooms and surrounding area were all great.

By on Oct 18, 2022

Review comment responded on Oct 23, 2022

Dear Kevin,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Loews Philadelphia Hotel! All The Best,Kyle HarrisAssistant Director of Front OfficeLoews Hotel Philadelphia

5
Everyone

By on Jul 5, 2022

4
Everyone

By on Jun 20, 2022

5
Everyone

By on May 12, 2022

4
Family

staff super gracious internet super slow

By on Apr 22, 2022

5
Family

I like the overall design of the hotel & the rooms. It's modern & clean. One thing I would like to see is a way to recycle any plastic items that i might bring into the room

By on Mar 11, 2022

Review comment responded on Mar 11, 2022

Dear, Jenny Thank you for your time to complete the survey. We are happy to hear that you enjoyed your stay. We hope to see you again soon in the future. Thank you for choosing Loews Philadelphia.

5
Partner Couples

Great hotel and staff

By on Jan 9, 2022

Review comment responded on Jan 20, 2022

Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you,

4
Everyone

By on Dec 30, 2021

5
Everyone

By on Dec 28, 2021

5
Everyone

By on Dec 17, 2021

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