The most thing that I like ,was the hotel is next to the harbor and the view are so gorgeous!
My wife was feeling sick the morning of the reservation. So i tried to cancel but they would let me so i went down to Philly with my kids to still make the most of the trip. After being in the city during the day i came to the hotel like 11 pm, i go to my room and to put my infant kids to sleep i see that there is hair on the bed in the sink. Also there was no basic supplies for me to use like shampoo, toothbrush, no bags in trash can, only few towels. I wake up in the morning and also see that everything in room had a layer of dust. Whens the last time housekeeping was there? All they would offer is to cancel parking fee.
dated, old dirty bathrooms.
Location is really all this hotel has. Otherwise, for the price, it does not live up to expectations. The AC in our room would not cool past 70 degrees. Parking in the attached garage is $40 per NIGHT and there is no continental breakfast- you have to pay $20 a person. Over $400 for a one night stay in a very average older hotel. Unless you are literally going there for Penn’s Landing only, stay somewhere else.
It was not very clean - there was hair in the bathtub and on a pillow when we checked in. There was not a hot tub.
App check in contactless awesome Digital key It saves so much time
Beautiful view
Excellent location. Convenient to ice skating and other activities. Parking only concern. It’s a bit of a hassle not conveniently located but typical of my experience with Hilton Hotels. Overall excellent for price point and location. Clean, safe and family friendly. Would totally recommend and stay again.
Beautiful facility. Great view. Good location.
No vallet, elevator was broken, no water in the room, lobby store low stock everything, bathroom fixtures outdated room lamp broken
It was a very relaxing stay.
Great location on the river!
Bathroom was dated and the shower didn’t work well at all. Breakfast didn’t start until 6:30am and there was no complimentary coffee.
I have stayed here a few years prior with my young daughter and it was a great expereince. This time, we got in late, and the pool at 9pm was a disaster. No towels, and the used towels and water were all over the floor. It was so loud and overrun with floatation devices and pool toys and kids jumping and running into the pool, we stayed maybe 25 minutes. We also had a scary encounter with 2 men who tried getting into our room because they did not realize it wasnt their room.
The rooms were super dusty and there was no house keeping available. No soap available in the bathroom for showers and toilet paper wasn’t replenished. Pool was murky and gross. They nickel and dimes for every little thing including $25/night for a roll away bed, $35/night for parking plus you have to pay for TV access or WiFi. The hotel was far from everything except for the river. When I complained about the cleanliness of the hotel, the front desk barely apologized and blamed it on the housekeeping being on a union strike. That’s not cool paying almost $700 for 2 nights stay that was like staying in a MOTEL.
Located in Center City, Hilton Philadelphia at Penn's Landing is within 2 miles (3 km) of popular attractions such as Liberty Bell Center and Pennsylvania Convention Center. This 350-room, 4-star hotel has a restaurant, an indoor pool, and a 24-hour gym.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with full breakfast, available for a fee from 6:30 AM to 11 AM.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other amenities include iPod docks, refrigerators, and coffee makers.
Guests staying at Hilton Philadelphia at Penn's Landing enjoy an indoor pool, a 24-hour gym, and a sauna. Valet parking is offered for USD 49 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
The most thing that I like ,was the hotel is next to the harbor and the view are so gorgeous!
My wife was feeling sick the morning of the reservation. So i tried to cancel but they would let me so i went down to Philly with my kids to still make the most of the trip. After being in the city during the day i came to the hotel like 11 pm, i go to my room and to put my infant kids to sleep i see that there is hair on the bed in the sink. Also there was no basic supplies for me to use like shampoo, toothbrush, no bags in trash can, only few towels. I wake up in the morning and also see that everything in room had a layer of dust. Whens the last time housekeeping was there? All they would offer is to cancel parking fee.
Enoch, we truly regret that we missed the opportunity to provide you with a better stay. Your feedback about your guest room will be addressed with our housekeeping team to ensure these oversights do not happen again and we apologize for any discomfort you experienced. Thank you for sharing your review. We hope to have you stay with us again so that we can work to improve your lasting impression of us.
dated, old dirty bathrooms.
Thank you Samaria for sharing your review. We are always working to improve our guest experience and will review your comments with our team so that we can create the perfect getaway. We hope you will give us another chance to welcome you back so that we can exceed your expectations in every way.
Location is really all this hotel has. Otherwise, for the price, it does not live up to expectations. The AC in our room would not cool past 70 degrees. Parking in the attached garage is $40 per NIGHT and there is no continental breakfast- you have to pay $20 a person. Over $400 for a one night stay in a very average older hotel. Unless you are literally going there for Penn’s Landing only, stay somewhere else.
We apologize for any inconvenience you experienced during your stay. It takes time to write reviews and we appreciate you doing it. We will have our team make the necessary repairs. We hope to have you consider staying with us again and look forward to meeting your expectations.
It was not very clean - there was hair in the bathtub and on a pillow when we checked in. There was not a hot tub.
Gabrielle, we regret if your guestroom was not properly cleaned and we will address this with our housekeeping team. Thank you for your review and we hope you will allow us the opportunity to welcome you back again.
App check in contactless awesome Digital key It saves so much time
Marcela, we are pleased you appreciated the ease of using our Hilton App to check in and as your digital key! Thank you for your review and we look forward to greeting you again soon at Hilton Philadelphia at Penn's Landing.
Beautiful view
Israel, we couldn't agree more, our views are truly beautiful! We are pleased you enjoyed your time here and look forward to welcoming you back to Hilton Philadelphia at Penn's Landing.
Excellent location. Convenient to ice skating and other activities. Parking only concern. It’s a bit of a hassle not conveniently located but typical of my experience with Hilton Hotels. Overall excellent for price point and location. Clean, safe and family friendly. Would totally recommend and stay again.
Thank you for your review and recommendation! We are happy our location along with the comfort and service we provided made your stay enjoyable. We do hope any inconveniences you experienced with our parking location were minimal and we can't wait to welcome you back to Hilton Philadelphia at Penn's Landing.
Beautiful facility. Great view. Good location.
Michelle, the views of the city as well as the river are quite stunning and we enjoyed sharing them with you here at Hilton Philadelphia at Penn's Landing! Hurry back to enjoy more of our luxuries!
It was a joy to share our beautiful views with you, Nelly! Thank you for taking the time to review your recent stay with us at Hilton Philadelphia at Penn's Landing. We hop you can return for another amazing getaway!