It was a very relaxing stay.
Great location on the river!
Bathroom was dated and the shower didn’t work well at all. Breakfast didn’t start until 6:30am and there was no complimentary coffee.
I have stayed here a few years prior with my young daughter and it was a great expereince. This time, we got in late, and the pool at 9pm was a disaster. No towels, and the used towels and water were all over the floor. It was so loud and overrun with floatation devices and pool toys and kids jumping and running into the pool, we stayed maybe 25 minutes. We also had a scary encounter with 2 men who tried getting into our room because they did not realize it wasnt their room.
The rooms were super dusty and there was no house keeping available. No soap available in the bathroom for showers and toilet paper wasn’t replenished. Pool was murky and gross. They nickel and dimes for every little thing including $25/night for a roll away bed, $35/night for parking plus you have to pay for TV access or WiFi. The hotel was far from everything except for the river. When I complained about the cleanliness of the hotel, the front desk barely apologized and blamed it on the housekeeping being on a union strike. That’s not cool paying almost $700 for 2 nights stay that was like staying in a MOTEL.
I really enjoyed my view
My room was nice but alittle dusty.. I loved the view
Pool was warm I did like that but the sauna was not getting hot even when we raised the temperature
Great walking proximity to Philly’s riverfront and Old City neighborhood, and I would stay here again. It’s a very nice hotel. Parking was quite pricey and surprisingly inconvenient for seemingly being attached to the building - it takes 3 separate elevator rides to get to and from your car/room. Probably fine normally, but an unexpected hurdle / delay with small children (and covid elevator occupancy restrictions).
The indoor pool was nice but we wouldn’t stay there again unfortunately because the parking cost $30 a night. we stayed two nights and had to pay $60, half the cost of another night at the hotel. We were shocked to hear parking wasn’t free when we arrived and that There was really no other alternative. I’ve never paid for parking at a hotel, let alone such a huge sum! It was completely ridiculous and kind of soured the experience for us. The parking was attached to the Hotel and had an entrance straight in, but was supposedly just a public garage. Even if that was the case, the hotel guests should be able to park for free as it is clearly the hotel’s only parking.
Just disappointed at my stay. Staff friendly but the facility was just nasty and smelled bad.
Located in Society Hill, Hilton Philadelphia at Penn's Landing is adjacent to Independence Seaport Museum and within a 10-minute stroll of Museum of the American Revolution. This 350-room, 4-star hotel has a restaurant, an indoor pool, and a 24-hour gym.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 11 AM.
Hilton Philadelphia at Penn's Landing's 350 soundproofed rooms provide iPod docks, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, safes, and phones are other standard amenities.
Guests staying at Hilton Philadelphia at Penn's Landing enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 35.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a conference center, a 24-hour business center, and a computer station.
It was a very relaxing stay.
Great location on the river!
Our location is perfect for enjoying the area, then coming back to relax. We are happy you appreciated this and thank you for your positive feedback. We can’t wait to have you stay with us again at Hilton Philadelphia at Penn's Landing.
Bathroom was dated and the shower didn’t work well at all. Breakfast didn’t start until 6:30am and there was no complimentary coffee.
Thank you for sharing your review of your stay. We apologize if the shower in your bathroom was not working properly and we will have our team look into this right away. We regret if the hours we serve breakfast didn’t work well for your visit and hope any disappointments were minimal. The next time you are in Philadelphia we look forward to welcoming you back for a better stay.
I have stayed here a few years prior with my young daughter and it was a great expereince. This time, we got in late, and the pool at 9pm was a disaster. No towels, and the used towels and water were all over the floor. It was so loud and overrun with floatation devices and pool toys and kids jumping and running into the pool, we stayed maybe 25 minutes. We also had a scary encounter with 2 men who tried getting into our room because they did not realize it wasnt their room.
Thank you for bringing your experience to our attention. We take the safety of our guests very seriously and will have our team look into your feedback. Your comments about our pool area will be addressed by our staff so that we can provide a relaxing environment for our guests to enjoy. We hope to one day welcome you and your daughter back so that we can renew your trust in us.
The rooms were super dusty and there was no house keeping available. No soap available in the bathroom for showers and toilet paper wasn’t replenished. Pool was murky and gross. They nickel and dimes for every little thing including $25/night for a roll away bed, $35/night for parking plus you have to pay for TV access or WiFi. The hotel was far from everything except for the river. When I complained about the cleanliness of the hotel, the front desk barely apologized and blamed it on the housekeeping being on a union strike. That’s not cool paying almost $700 for 2 nights stay that was like staying in a MOTEL.
Thank you for reaching out to us about your stay. We regret that we missed several opportunities to make your time here pleasurable and will address your concerns with our team so that we are exceeding our guest's expectations in every way. We will continue to make improvements in the overall cleanliness of our hotel. We hope to one day welcome you back so that we can provide you with a better experience.
Thank you! Your five-star rating has brightened our day and we look forward to providing a similar experience the next time you join us.
We appreciate knowing that your visit was excellent! It would be our honor to welcome you back again!
I really enjoyed my view
At Hilton Philadelphia at Penn's Landing, our views are incredible and we are happy you enjoyed them too. Thank you for your review and we look forward to welcoming you back for another memorable stay.
My room was nice but alittle dusty.. I loved the view
How great to read you enjoyed our gorgeous views. Your feedback about the cleanliness of your guest room will be looked into by our staff so that we can ensure all areas of our hotel are at their best. Thank you for staying with us at Hilton Philadelphia at Penn's Landing. We look forward to seeing you again.
Thank you for taking the time to rate your stay. We look forward to providing you with an improved experience during your next visit.
How great to read you had a relaxing stay with us at Hilton Philadelphia at Penn's Landing. Thank you for your review and we hope to have you stay with us again soon.