Average, nothing special. High parking fee. Rooms are sound proof, can hear outside noises easily.
Extraordinarily clean and safe. Great staff. Very Friendly.
Loved how quiet the rooms were and the responsiveness of the staff. My main issues is the fitness center -- equipment was very old/broken (e.g., handle on a cable pull handle was actually cut in half) and there was only 1 mat, which is not very sanitary. The space is very good but just not kept up to date.
If you do talk to the hotel please inform them that the lamp on the left side of the bed (when I am on it) is not working. I suspect the lamp needs a plug with 3 prongs,
Nice and clean property! Room was clean and comfortable. Great hotel bar and staff. Great location to ride share to Lincoln Field and Center City
The room was old and outdated. The cleaning service was good and the reception was professional
They were so accomodating and very friendly. Loved the executive lounge - great option!
Location, professionalism, accommodations. The room was excellent
Great location to walk to historical places (Liberty Bell, etc.) and to walk along Penn's Landing riverfront. Very busy hotel
The scenery, price and location were excellent! The staff and accommodations far exceeded my expectations.
The property is well located and was a fantastic location for the 4th. The room was not very clean, and the cleaning service did not make the beds or clean the shower/tub during my stay. The hotel staff was nice and helpful with questions, but I was disappointed with the cleanliness.
Quick service. Staff were very helpful with answers to all my questions
Location is escellent. Elevator problems were aggravating.
This hotel is very over priced for what you get. There were multiple proms and weddings and people running through the halls intoxicated all night long. The hotel staff was average, but the restaurant staff was outstanding and their food was very good, but VERY over priced as well.
Hilton Philadelphia at Penn's Landing places you in Society Hill, within a leisurely stroll of popular sights such as Independence Hall and Liberty Bell Center. This 350-room, 4-star hotel has a restaurant, an indoor pool, and a 24-hour fitness center.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 11 AM.
Hilton Philadelphia at Penn's Landing's 350 soundproofed rooms provide iPod docks, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, safes, and phones are other standard amenities.
Guests staying at Hilton Philadelphia at Penn's Landing enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Parking is available for USD 35.00 per day (USD 49 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.
What a joy to receive your five-star rating! Thank you and we hope it won’t be long before you can experience it all again.
Thank you for taking a moment to leave us with your positive score. Hurry back!
It's regrettable that your stay with us did not meet your expectations and we hope that we may have the opportunity to provide you with a more memorable experience in the future.
Average, nothing special. High parking fee. Rooms are sound proof, can hear outside noises easily.
Thank you for the time you took to share your thoughts and experiences. We are certainly disappointed to learn that a parking fee did not allow for an optimal stay at our hotel and will certainly share your comments with our parking vendor. We do our best to encourage all our guests to be considerate with the noise levels so not to disturb other guests. We are sorry for any inconveniences or unnecessary frustration other guests may have caused you. We do hope you will consider giving us another chance to welcome you back in the future.
It's clear that we fell short of providing you with a memorable stay. We hope to change your impression the next time you visit.
Extraordinarily clean and safe. Great staff. Very Friendly.
Thank you so much for all of the very excellent comments about our property! We are very glad that you felt so at ease while you were here and that our staff helped to make your experience a positive one. Hopefully, we will be able to welcome you back again, very soon!
Loved how quiet the rooms were and the responsiveness of the staff. My main issues is the fitness center -- equipment was very old/broken (e.g., handle on a cable pull handle was actually cut in half) and there was only 1 mat, which is not very sanitary. The space is very good but just not kept up to date.
Thank you for taking the time to share your valued feedback with us. I'm pleased our guestrooms were quiet and comfortable for a good night's sleep and that you were impressed with our staff's attentive and accommodating nature. I do apologize for the issues you encountered and appreciate your feedback, as it helps us provide all of our guests with first-class experiences. It's my hope we may welcome you back in the future for a completely satisfying visit!
If you do talk to the hotel please inform them that the lamp on the left side of the bed (when I am on it) is not working. I suspect the lamp needs a plug with 3 prongs,
Thank you for taking a moment to share your valued feedback with us, as it helps us improve our services for all of our guests. We enjoyed hosting you and hope we may welcome you back in the future. Thank you.
Nice and clean property! Room was clean and comfortable. Great hotel bar and staff. Great location to ride share to Lincoln Field and Center City
Thank you for sharing your valued feedback. I'm glad to hear you enjoyed your stay with us, especially our well-appointed guestrooms, prime location, and customer service. We loved hosting you and hope that we may welcome you back to the Hilton Philadelphia at Penn's Landing soon. Our area has a lot to offer!
Thank you and we can’t wait to welcome you back again for another five-star stay!