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Recent guest reviews

Very beautiful, everyone was friendly, room was very nice. Plenty to do/eat in walking distance.

Good service from staff and room was clean but it was way overpriced.

proximity to event was perfect. Room was fine; beds very comfortable; bathroom tub had patches & water pressure was a bit off but shower overhead felt like rain--wonderful!

Loved the guys at front desk and hospitality desk!! Bellman were great too! Very nice hotel and staff!. Bartender was great and gave us lots of ideas (Started with L). I wish I remembered the names of the guys that helped us. Great trip! Will be back!

Great option when in town for business and within walking distance to many restaurants and shopping. There is also a public self parking garage right next door which was a pleasant surprise.

This hotel is abusing its customers by charging them for use of the minibar when there's no such use. Their system is very fraudulent, charging you anytime you lift up an item in the fridge, as it is all electronically coded in there. Their trick is this: before you check in, they take out a few items from the minibar fridge, and then charge you after you're gone as if you consumed them (or never refill the fridge after the previous guest has left and uses some items). Good luck trying to get in touch with the hotel staff, on the phone or via email, as this hotel NEVER answers emails or phone calls/messages left for them at their answering machine... Very disappointing (and costly); no value for money.

Close to restaurants and shopping. Dog friendly. Nice room. would stay again.

Everything was nice. No maid service on Saturday... forgot... skipped? Ran out of some toiletries. Called down to front desk and they brought us what we needed.

What a wonderful hotel. So impressed. Terrific staff & location. Every staff person was delightful. I travel a lot. This is in the top of my list now. It’s beautifully designed. Large rooms & within walking distance to great shops & historic sights. Richard the concierge is knowledgeable & recommended great places.

Nice hotel, Parking at hotel is a little pricey, sink and toilet drain was clogged but other than that great stay

We spent night in the city to drop our daughter back at school. This hotel never disappoints. Great location to restaurants. The hotel bar is very inviting. The staff is friendly and the rooms are beautiful. We will stay here again for sure.

Hotel clean, staff had a positive attitude. Room service and food was excellent.

There was a wedding party and they gave our room away. We stay here often when we visit our daughter at UPenn and it was always a nice experiience. Since we prepaid in orbits we lost money too. Never coming back

Central location and friendly staff. We got a free upgrade.

Comfortable bed, clean, nicely decorated hotel, close to resterauntsee and shopping.

Good location with solid lobby bar/restaurant. Modern finishes and comfortable bed.

The room was very nice, and clean. It's a very "upscale" place, but the staff were very friendly and attenetive to our needs, they also gave us helpful tips for the city. I was very impressed with the hotels looks because the pictures online don't really do justice to how nice it is. The beds and pillows are extremely comfy!

S 17th St Philadelphia PA

Hotel highlights

  • Walking distance to Walnut Street and Rittenhouse Square
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

Located in Center City, The Westin Philadelphia is a leisurely stroll from popular sights such as Rittenhouse Square and Kimmel Center for the Performing Arts. This 294-room, 4-star hotel has conveniences like a 24-hour fitness center, a 24-hour business center, and a conference center. Centrally located in Philadelphia, the hotel is connected to a shopping center and also a short walk from Reading Terminal Market and Franklin Institute Science Museum.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

Guests can expect to find WiFi, wired Internet, and 55-inch a flat-screen TV with first-run movies and pay movies. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include a minibar, a coffee maker, and free newspapers.


Property features

At The Westin Philadelphia, guests have access to a 24-hour fitness center, WiFi in public areas, and a conference center. Valet parking is available for USD 55 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Room options

Executive Suite, 1 Bedroom (SW-M)

King 1 | Sleeps 4

Traditional Room, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed, City View

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, City View

King 1 | Sleeps 3

Guest reviews for The Westin Philadelphia

Everyone (21) Couples (26) Business (3) Family (5) Other (8) Friends (7)
4
Everyone

By on Aug 11, 2019

Review comment responded on Aug 16, 2019

Thank you for rating us We hope to host you again soon

5
Partner Couples

Very beautiful, everyone was friendly, room was very nice. Plenty to do/eat in walking distance.

By on Jul 15, 2019

Review comment responded on Jul 15, 2019

We are delighted to know that you enjoyed your stay with us. We look forward to your future visit with us!

3
Business Business Travelers

Good service from staff and room was clean but it was way overpriced.

By on Jun 7, 2019

Review comment responded on Jun 9, 2019

Thank you for staying with us we look forward to hosting you again!

4
Everyone

By on May 27, 2019

Review comment responded on May 28, 2019

Thank you very much for your feedback.

4
Families Families

proximity to event was perfect. Room was fine; beds very comfortable; bathroom tub had patches & water pressure was a bit off but shower overhead felt like rain--wonderful!

By , from los angeles on May 19, 2019

Review comment responded on May 22, 2019

Thank you for for your feedback we look forward to hosting you again when your travels bring you back to Philadelphia!

5
Families

Loved the guys at front desk and hospitality desk!! Bellman were great too! Very nice hotel and staff!. Bartender was great and gave us lots of ideas (Started with L). I wish I remembered the names of the guys that helped us. Great trip! Will be back!

By on May 6, 2019

Review comment responded on May 7, 2019

We are delighted to hear that you've enjoyed your stay. We look forward to your future visits with us!

5
Everyone

By on Dec 3, 2018

Review comment responded on Dec 4, 2018

Dear Anonymous, Thank you for taking the time to share your feedback. We are glad that you enjoyed your visit to The Westin Philadelphia. Please come back and visit us again soon. Regards, Kenyetta

5
Everyone

Great option when in town for business and within walking distance to many restaurants and shopping. There is also a public self parking garage right next door which was a pleasant surprise.

By on Dec 1, 2018

Review comment responded on Dec 2, 2018

We appreciate the time you took to write this great review. We look forward to hosting you again

3
Everyone

This hotel is abusing its customers by charging them for use of the minibar when there's no such use. Their system is very fraudulent, charging you anytime you lift up an item in the fridge, as it is all electronically coded in there. Their trick is this: before you check in, they take out a few items from the minibar fridge, and then charge you after you're gone as if you consumed them (or never refill the fridge after the previous guest has left and uses some items). Good luck trying to get in touch with the hotel staff, on the phone or via email, as this hotel NEVER answers emails or phone calls/messages left for them at their answering machine... Very disappointing (and costly); no value for money.

By on Nov 2, 2018

Review comment responded on Nov 4, 2018

Tim, Good day first and foremost our apologies for the erroneous refreshment center charges. Please call the hotel and ask for me, Karim Ware I would be more than happy to refund the refreshment center charges back to your credit card.Also It would be my pleasure to explain in depth on how our refreshment center operates I look forward to hearing from you. Warm Regards, Karim

5
Everyone

Close to restaurants and shopping. Dog friendly. Nice room. would stay again.

By on Sep 13, 2018

Review comment responded on Sep 17, 2018

Dear Anonymous, Thank you for taking the time to share your feedback. We are glad that you enjoyed your visit to The Westin Philadelphia. Please come back and visit us again soon. Regards, Kenyetta

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