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Recent guest reviews

The staff is horrible. They did not offer the free breakfast included.

Location

Everything was walking distance to the entertainment

The service was outstanding which was remarkable considering the pandemic. Everyone was helpful, cheerful and kind.

Great service. Excellent location, if your staying downtown.

Great location. Friendly staff. Place is perfect.

The hotel is nice but had several small issues. Mini fridge in room was broken, toilet seat cover was broken. I had ordered uber for breakfast and my driver left food at front desk, front desk called me 30 min later to tell me food was there after going back and forth with uber and food being cold. The ceiling in room had wet spots and was peeling. PARKING is $45 for 24 hours you can not come in and out for that price. Which they had told me when i called it would be $45/day to come and go during my stay. No Valet

Very beautiful, everyone was friendly, room was very nice. Plenty to do/eat in walking distance.

Good service from staff and room was clean but it was way overpriced.

proximity to event was perfect. Room was fine; beds very comfortable; bathroom tub had patches & water pressure was a bit off but shower overhead felt like rain--wonderful!

Loved the guys at front desk and hospitality desk!! Bellman were great too! Very nice hotel and staff!. Bartender was great and gave us lots of ideas (Started with L). I wish I remembered the names of the guys that helped us. Great trip! Will be back!

S 17th St Philadelphia PA

Hotel highlights

  • Walking distance to Rittenhouse Square and Pennsylvania Convention Center
  • Onsite dining
  • Fitness center
  • 24-hour business center

Located in Center City, The Westin Philadelphia is adjacent to Liberty Place and within a 5-minute walk of other popular sights like Rittenhouse Square. This 4-star hotel has 294 rooms and welcomes guests with a restaurant, a gym, and a 24-hour business center. Centrally located in Philadelphia, the hotel is connected to a shopping center and also a short walk from Kimmel Center for the Performing Arts and Reading Terminal Market.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.


Rooms

55-inch flat-screen TVs come with first-run movies and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds with premium bedding and down comforters ensure a restful night, and bathrooms offer rainfall showers and designer toiletries. Other amenities include free newspapers, video-game consoles, and safes.


Property features

At The Westin Philadelphia, guests have access to a gym, WiFi in public areas, and a conference center. Valet parking is available for USD 65 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Room options

Superior Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 3

Executive Suite, 1 Bedroom, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Traditional Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Grand Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 3

Guest reviews for The Westin Philadelphia

Everyone (22) Couples (3) Family (6)
5
Everyone

By on May 9, 2022

5
Everyone

By on Apr 10, 2022

2
Business Business

The staff is horrible. They did not offer the free breakfast included.

By on Feb 27, 2022

Review comment responded on Feb 27, 2022

Vital, We apologize for this stay not meeting your expectations and especially you not receiving breakfast that was included with your room. Would you mind sharing with us the name on the reservation? We can then look into this matter further. We look forward to your response. Once again our apologies and thanks for choosing Westin

4
Family

Location

By on Jan 31, 2022

Review comment responded on Feb 2, 2022

Robert, Thanks for rating us. We look forward to seeing you again

5
Partner Couples Friends

Everything was walking distance to the entertainment

By on Oct 10, 2021

Review comment responded on Oct 12, 2021

Karra, Thanks for the perfect score. We hope to host you again in the near future

5
Everyone

By on Jun 15, 2021

Review comment responded on Jun 27, 2021

Thanks for rating us!!!

4
Everyone

The service was outstanding which was remarkable considering the pandemic. Everyone was helpful, cheerful and kind.

By on Jun 6, 2021

Review comment responded on Jun 9, 2021

Thank you for reviewing us we hope we are your hotel of choice whenever your travels bring you back to Philadelphia

5
Everyone

By on Apr 18, 2021

Review comment responded on Apr 28, 2021

Hope to see you again soon!

4
Everyone

By on Mar 20, 2021

Review comment responded on Apr 5, 2021

Thank you for the review!

5
Partner Couples

Great service. Excellent location, if your staying downtown.

By on Feb 15, 2021

Review comment responded on Feb 18, 2021

Thanks for for the awesome 5 out of 5 score!

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