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Recent guest reviews

Dirty rooms and very poor communication. Like no one gave a crap about their jobs there. Won’t be returning.

I found feces, used toilet paper, and a bloody tampon I flushed in my toilet when I arrived. The next morning I went to place some drinks in my refrigerator and there was chicken wings and a quesadilla with mold spores growing on it with the worst smell ever and made instantly sick from the smell. I disposed of the food and there was a receipt in the bag from late May. So in 1 month my room was not properly cleaned. My coworkers also found cleanliness issues in the room. If these issues exist I can only assume they have no preparations or consideration for Covid 19.

No room service, my key was deactivated before my check out time. They said no smoking floor but people were smoking.

Check in was at 3:00pm. I arrived at 2:45 And was told my room wasn’t available and had to wait over to the side for 15 minutes. I wasn’t even offered a different room. I booked my stay well in advance, by the way.

Love the location and the modern style. Reasonably priced

Cambria Hotel is clean, great staff and very roomy. We will definitely stay there again.

Great stay near a lot of interesting spots. We could walk to city hall as well as the liberty observation deck in under 10 minutes.

This is a great hotel- the location is good- walkable to everything we wanted. Room was big, clean and quiet. Bathroom was nice, very clean. We would definitely stay here again. The gentleman at the front desk were very nice and gave us some recommendations on things to do and where to eat- very friendly.

Great location. Clean nicely decorate rooms, friendly staff, great fitness center

Most comfortable bed and pillows ever! Great staff

Tonite at the front desk was amazing! All the staff were friendly and helpful. The room was comfortable and clean.

Great location, friendly helpful staff. Spacious clean room.

The staff were incredible! The rooftop bar was everything. And the DJ could spin.

Horrible. My room was extremly dirty. Phillow case was dirty and I found alot of hairs on the bathroom floor. And the staffs are pretty rude.

S Broad St Philadelphia PA

Hotel highlights

  • Steps from Walnut Street and Kimmel Center for the Performing Arts
  • Free WiFi in rooms and public areas
  • 24-hour fitness center
  • Rooftop terrace

Located in Center City within a short walk of Reading Terminal Market, Cambria Hotel Philadelphia Downtown Center City is within a mile (2 km) of other popular sights such as Liberty Bell Center. This 223-room, 3-star hotel has conveniences like a 24-hour fitness center, free in-room WiFi, and a rooftop terrace.


Dining

Savor a meal from the comfort of your room with room service.


Rooms

The 223 accommodations feature sitting areas. Guests can expect to find flat-screen TVs and stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard.


Property features

Built in 2018, the brand new Cambria Hotel Philadelphia Downtown Center City features a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Additional amenities include a business center, free newspapers, and laundry facilities.

Room options

Room, 2 Queen Beds, Non Smoking, City View

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Cambria Hotel Philadelphia Downtown Center City

Everyone (36) Couples (9) Family (12)
1
Family

Dirty rooms and very poor communication. Like no one gave a crap about their jobs there. Won’t be returning.

By on Jun 28, 2020

Review comment responded on Jun 29, 2020

Dear Anonymous, I’m sorry that our service and accommodations were not to your liking; please forgive us. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it helps us to serve our guests better. Thank you for taking the time to share your review with us. Sincerely, Jeffrey Meyers Assistant General Manager

1
Business Business

I found feces, used toilet paper, and a bloody tampon I flushed in my toilet when I arrived. The next morning I went to place some drinks in my refrigerator and there was chicken wings and a quesadilla with mold spores growing on it with the worst smell ever and made instantly sick from the smell. I disposed of the food and there was a receipt in the bag from late May. So in 1 month my room was not properly cleaned. My coworkers also found cleanliness issues in the room. If these issues exist I can only assume they have no preparations or consideration for Covid 19.

By on Jun 27, 2020

Review comment responded on Jun 29, 2020

Dear Anonymous, Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with our housekeeping team to improve our service. Thank you for staying with us. Sincerely, Jeffrey Meyers Assistant General Manager

2
Partner Couples Family

No room service, my key was deactivated before my check out time. They said no smoking floor but people were smoking.

By on May 27, 2020

Review comment responded on May 27, 2020

Dear Anonymous, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We are proud to offer our guests and associates a smoke-free environment, so I'm sorry that you detected and odor. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Jeffrey Meyers Assistant General Manager

3
Everyone

Check in was at 3:00pm. I arrived at 2:45 And was told my room wasn’t available and had to wait over to the side for 15 minutes. I wasn’t even offered a different room. I booked my stay well in advance, by the way.

By on Jan 22, 2020

Review comment responded on Jan 22, 2020

Dear Anonymous, I'm sorry we disappointed you upon arrival by not having a room ready earlier; we would hate to leave you with a bad impression. Our front desk associates are updated when rooms become available and we do our best to meet our 3 p.m arrival time. Please forgive us for appearing unaccommodating. I hope we have the chance to better serve you in the future. Sincerely, Jerry Rice, Jr. General Manager

5
Everyone

By on Jan 20, 2020

Review comment responded on Jan 22, 2020

Dear Anonymous, We thank you for sharing your generous score and I hope that we will have a future opportunity to welcome you through our doors to even further impress. Best, Hotel Management

5
Partner Couples

Love the location and the modern style. Reasonably priced

By on Jan 4, 2020

Review comment responded on Jan 7, 2020

Dear Anonymous, I am thrilled to hear that our location and decor were great options for your travels at a tremendous value. Please stay again soon. Best, Jerry Rice, Jr. General Manager

5
Everyone

Cambria Hotel is clean, great staff and very roomy. We will definitely stay there again.

By on Dec 29, 2019

Review comment responded on Dec 30, 2019

Dear Anonymous, The staff works hard to try and provide every guest with an experience like the one you just shared with us and other travelers. Thank you for your review and recommendation! Best, Jerry Rice, Jr. General Manager

5
Everyone

Great stay near a lot of interesting spots. We could walk to city hall as well as the liberty observation deck in under 10 minutes.

By on Dec 11, 2019

Review comment responded on Dec 13, 2019

Dear Anonymous, I'm glad your stay was exceptional and that our location was a perfect fit for your travels. Thank you for your time in sharing a review. Best, Jerry Rice, Jr. General Manager

5
Partner Couples

This is a great hotel- the location is good- walkable to everything we wanted. Room was big, clean and quiet. Bathroom was nice, very clean. We would definitely stay here again. The gentleman at the front desk were very nice and gave us some recommendations on things to do and where to eat- very friendly.

By , from Chicago on Nov 12, 2019

Review comment responded on Nov 12, 2019

Dear Cam, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your next visit. Best, Jerry Rice, Jr. General Manager

5
Everyone

By on Nov 11, 2019

Review comment responded on Nov 12, 2019

Dear Anonymous, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Jerry Rice, Jr, General Manager

Cambria Hotel Philadelphia Downtown Center City

219 S Broad St, Philadelphia, PA 19107
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